Canon printer MAXIFY MB5120 User Manual

TelephoneDisconnectsDuringaCall
Check Is telephone line cable or telephone (or a peripheral device such as an external
telephone, an answering machine, or a computer modem) connected correctly?
Check that the telephone line cable and the telephone (or a peripheral device such as an external telephone, an answering machine, or a computer modem) are connected correctly.
Connecting Telephone Line
1181 

MechanicalProblems
PowerDoesNotComeOn
USBConnectionProblems
CannotCommunicatewithMachineviaUSB
DisplayonTouchScreenIsOff
TouchScreenShowsWrongLanguage
PrintHeadHolderDoesNotMovetoReplacementPosition
PrinterStatusMonitorNotDisplayed(Windows)
1182 

PowerDoesNotComeOn
Check1 Press ON button.
Check2
 Make sure power plug is securely connected to printer, and then turn it back on.
Check3 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn it
on again.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
1183 

USBConnectionProblems
PrintingorScanningIsSlow/Hi-SpeedUSBConnectionDoesNot
Work/"Thisdevicecanperformfaster"MessageAppears(Windows)
If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of USB 1.1. In this case, the printer works properly but printing or scanning speed may slow down due to the
communication speed.
Check  Check following to make sure your system environment supports Hi-Speed
USB connection.

CannotCommunicatewithMachineviaUSB
Check1 Make sure printer is turned on.
Check2 Connect USB cable properly.
As the illustration below, the USB port is at the back of the printer.
Check3  Do not start IJ Network Tool while printing. (Mac OS)
Check4 Do not print while IJ Network Tool is running. (Mac OS)
Check5 Make sure  Enablebidirectionalsupport  is selected in Ports sheet of
properties dialog box of printer driver. (Windows)
How to Open the Printer Driver Setup Window
1185 

DisplayonTouchScreenIsOff

TouchScreenShowsWrongLanguage
Follow the instructions below to select your language.
1.
Press HOME  button and wait for about 5 seconds.
2.
Flick HOME screen and tap  Setup .
Using the Operation Panel
3.
Tap  Devicesettings .
4.
Tap fifth setting item from top.
5.
Tap a language for touch screen.
1187 

PrintHeadHolderDoesNotMovetoReplacementPosition
Important

PrinterStatusMonitorNotDisplayed(Windows)
Check1 Is printer status monitor enabled?
Make sure  EnableStatusMonitor  is selected on the Option menu of the printer status monitor.
1.
Open printer driver setup window.
How to Open the Printer Driver Setup Window
2.
On Maintenance  sheet, click ViewPrinterStatus .
3.
Select EnableStatusMonitor  on Option  menu if it is not selected.
1189 

InstallationandDownloadProblems
CannotInstallMPDrivers
Easy-WebPrintEXDoesNotStartorEasy-WebPrintEXMenuDoesNotAppear
(Windows)
UpdatingMPDriversinNetworkEnvironment(Windows)
1190