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Canon printer MAXIFY MB5120 User Manual

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Page 1211

ListofSupportCodeforErrorSupport code appears on the touch screen and your computer screen when errors occur.
A "support code" is an error number, and appears along with an error message.
When an error occurs, check the support code displayed on the touch screen and computer screen and take
the appropriate action in response.
SupportCodeAppearsonTouchScreenandComputerScreen

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Page 1213

ListofSupportCodeforError(PaperJams)If paper jams, remove it following the appropriate procedure as shown below.

Page 1214

1300Cause
Paper is jammed inside front cover.
WhattoDo If the paper is jammed inside the front cover, remove the paper by following these steps.
Important

Page 1215

3.
Hold jammed paper firmly in both hands.
If the paper is rolled up, pull out it.
4.
Pull paper out slowly, so as not to tear it.
1215 

Page 1216

5.Make sure all jammed paper is removed.If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and
remove any remaining paper.

Page 1217

paper may remain inside the printer. In this case, make sure no piece of paper remains inside
the printer.

Page 1218

1303Cause
Paper is jammed inside rear cover.
WhattoDoIf the paper is jammed inside the rear cover, follow these steps to remove the paper.
Important

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4.
Pull out paper slowly.
Note

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After clearing the paper jam error and tapping OK on the touch screen of the printer, the printer
resumes printing from the page where the paper was jammed.
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