Canon printer MAXIFY MB5120 User Manual

MachineSuddenlyCannotBeUsed
Cannot Communicate with Printer Following Network Settings Change
Cannot Communicate with Printer via Wireless LAN
Cannot Communicate with Printer Using Direct Connection
Cannot Communicate with Printer via Wired LAN
Cannot Print, Scan, or Fax from a Computer Connected to the Network
CannotCommunicatewithPrinterFollowingNetworkSettingsChange
It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Make sure the computer...

Check4 Make sure wireless signal is strong. Monitor signal status and move printer
and wireless router as necessary.

CannotCommunicatewithPrinterUsingDirectConnection
Check1 Make sure the printer is turned on.
Check2 Is the  icon displayed on the touch screen?
If the icon is not displayed, tap the icon on the lower left and select  Activatedirectconnect. on the Change
LAN  screen.
Check3
 Make sure printer is selected as connection for device (e.g. smartphone or
tablet).
Select the identifier for direct connection (SSID) specified for the printer as the connection destination for
devices.
Check4  Have you...

CannotCommunicatewithPrinterviaWiredLAN
Check1 Make sure the printer is turned on.
Check2 Make sure the LAN cable is connected properly.
Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the
cable properly.
If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router.
 
Iftheproblemisnotresolved,redosetup.

Note

NetworkKeyUnknown
WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect
Setting an Encryption Key
WPA/WPA2orWEPKeySetforWirelessRouterUnknown,Cannot
Connect
For more on setting up a wireless router, see the instruction manual provided with the wireless router or
contact its manufacturer. Make sure your computer can communicate with the wireless router.
Set up the printer to match the wireless router settings using IJ Network Device Setup Utility (for
Windows) or IJ Network Tool...

To communicate with a wireless router that uses automatically generated WEP keys, you must set the
printer to use the key generated by the wireless router, entering it in hexadecimal format.

AdministratorPasswordSetforMachineUnknown
Initialize the printer settings.
Select  Resetall  to restore administrator password to default.
Reset setting
After initializing the printer settings, redo setup.

MachineCannotBeUsedAfterReplacingWirelessRouteror
ChangingItsSettings
When you replace a wireless router, redo the network setup for the printer.

WithEncryptionOn,CannotCommunicatewithPrinterAfter
ChangingEncryptionTypeatWirelessRouter
If you change the encryption type for the printer and it subsequently cannot communicate with the
computer, make sure the encryption type for the computer and the wireless router matches the type set
for the printer.
Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on
Wireless Router
1090