Canon printer MAXIFY MB5120 User Manual

RestoringtoFactoryDefaults
Important

ProblemswhilePrinting/ScanningfromSmartphone/Tablet
CannotPrint/ScanfromSmartphone/Tablet1102 

CannotPrint/ScanfromSmartphone/TabletIf you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot
communicate with the printer.
Check the cause of your problem according to the connection method.
Cannot Communicate with Printer over Wireless LAN
Cannot Communicate with Printer while It Is in Direct Connection
Note

Make sure the network settings of your smartphone/tablet (e.g. wireless router name, SSID, network key, etc.)are identical with those of the wireless router.
To check the settings of your smartphone/tablet, refer to the instruction manual provided with it.
If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the
network settings of it to match with those of the wireless router.
Check5  Make sure printer is not too far away from wireless router....

Check6 Make sure printer is not too far away.
Locate your smartphone/tablet close enough to communicate with the printer.
Check7  Check for obstructions.
Wireless communication between different rooms or floors is generally poor. Move the printer as necessary.
Check8  Make sure there is no source of radio wave interference nearby.
If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router
is nearby, it may cause interference. Place the printer as far...

PrintingProblems
PrintingDoesNotStart
PaperJams
PrintResultsAreUnsatisfactory
NoInkComesOut
PaperDoesNotFeedProperly/"NoPaper"Error
AutomaticDuplexPrintingProblems
Copying/PrintingStops
CannotPrintUsingAirPrint
1106 

PrintingDoesNotStart
Check1 Make sure printer is securely plugged in and press  ON button to turn it on.
The  POWER  lamp flashes while the printer is initializing. Wait until the  POWER lamp
stops flashing and remains lit.
Note

Changing the Printer Operation Mode (Mac OS)
Check5 If printing from a computer, delete unnecessary print jobs.

PaperJams
When paper jams, a troubleshooting message appears automatically. Take the appropriate action described
in the message.