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Canon printer MAXIFY MB5120 User Manual

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Page 1091

PrintingIsSlow
Check1 Printer may be printing or scanning a large job from another computer.
Check2 When using wireless LAN, make sure the printer is not placed too far away
from the wireless router.
Place the wireless router and printer where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a...

Page 1092

CannotAccesstoInternetonWirelessLANfromCommunication
Device
Check1  Is your device connected to printer using direct connection?
If your device is connected to the printer using direct connection, you cannot access to the Internet. Turn off direct connection and connect your device to the wireless router.
For details, see the instruction manual provided with your device and wireless router.
Check2  Is wireless router on?
Check3 Is wireless router configured properly?
For more on checking wireless...

Page 1093

InkLevelNotShownonPrinterStatusMonitor(Windows)
Use the printer driver with bidirectional communication.
Select  Enablebidirectionalsupport  in the Ports sheet of the properties dialog box of the printer driver.
How to Open the Printer Driver Setup Window
1093 

Page 1094

OtherNetworkProblems
MessageAppearsonComputerDuringSetup
PacketsAreSentConstantly(Windows)
CheckingNetworkInformation
RestoringtoFactoryDefaults
1094 

Page 1095

MessageAppearsonComputerDuringSetup
Screen to Enter Password Appears During Setup
Encryption Settings Screen Appears When Wireless Router Selected
"You have connected the printer to the non encrypted wireless network" Appears
ScreentoEnterPasswordAppearsDuringSetup
The following screen appears if the printer is set up for use with a network and an administrator password
has been set.

Page 1096

EncryptionSettingsScreenAppearsWhenWirelessRouterSelected
This screen appears automatically if the selected wireless router is encrypted. Set the same encryption
settings as those set for the wireless router.

Page 1097

PacketsAreSentConstantly(Windows)
When IJ Network Scanner Selector EX2 is enabled, it periodically transmits packets to check
communication with the printer over the network. If you are using your computer in a network environment
other than the one used to set up the printer, disable IJ Network Scanner Selector EX2.
To disable IJ Network Scanner Selector EX2, right-click the 
 icon on the notification area on the
desktop and select  DisableCanonIJNetworkScannerSelectorEX2 .
1097 

Page 1098

CheckingNetworkInformation
Checking Printer IP Address or MAC Address
Checking Computer IP Address or MAC Address
Checking Communication Between the Computer, the Printer, and the Wireless Router
Checking Network Setting Information
CheckingPrinterIPAddressorMACAddress
To check the printer's IP Address or MAC address, print out the network settings information or use the
operation panel to display it.

Page 1099

The IP address and MAC address of your computer appear. If your computer is not connected toa network, the IP address does not appear.

Page 1100

2.Click Ping.3.
Make sure  SendonlyXXpings  (XX are numbers) is selected.
4.
Enter IP address of target printer or target wireless router in  Enterthenetworkaddresstoping.
5.
Click Ping.
"XXX.XXX.XXX.XXX" is the IP address of the target device.
A message such as the following appears.
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms
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