Canon printer imageCLASS MF4370dn User Manual

11-18
Troubleshooting 
Error Messages
Message Description Action
PAPER JAMPaper jams have occurred in the machine. 
 
appears alternately. Clear the paper jam (See “Clearing Jams,” 
on p. 11-2) and reload paper in the paper 
cassette or multi-purpose tray. The cover 
must be opened and closed to resume the 
current job.
PAPER JAM
OPEN REAR COVER Paper jams have occurred in the machine. 
 
appears alternately. Clear the paper jam (See “Clearing Jams,” 
on p. 11-2) and reload paper in the paper 
cassette...

11-19
Troubleshooting 
 Error  Codes 
        Erro r C o d es Error Codes 
 An error code is a four-digit code shown on an ERROR TX REPORT or an RX REPORT when an 
error occurs. 



 For details on reports, see “Introduction of the Machine,” in the e-Manual. 
  
 See the table below for individual error codes. 
Error Code Description Action
00A0
Transmission was manually canceled on the 
machine. Resend the document if necessary.
00A1There is a document jam. Clear the document jam.
00FFAll redialing...

11-20
Troubleshooting 
  If  is displayed   
    If  < LO AD  C O RREC T P A PER >  i s  d is p la ye dIf  is displayed
When  appears on the display, the size of the paper in the paper 
cassette or multi-purpose tray is different from that of the paper specified in  
for  or . You need to load the correct size paper or change the paper 
size in  for  or .
 For print jobs, you need to specify the paper size from your computer.
 
 R elo ad in g t h e P ap er  Reloading the Paper 
 1 
Load the correct size...

11-21
Troubleshooting 
  If a Power Failure Occurs  
        If  a  P o w er F a il u re  O cc u rs  If a Power Failure Occurs 
  If a power failure occurs, you cannot copy, scan, or print documents. 
 For fax operations in a power failure 
 You cannot send and receive documents. 
 Depending on your telephone, you may not be able to make telephone calls. 
 You can receive telephone calls from the telephone connected to the machine. 
 Even if power is suddenly lost due to a power failure or accidental...

11-22
Troubleshooting 
  If You Cannot Solve a Problem  
        If  Y o u  C an not S o lv e  a  P ro b le m  If You Cannot Solve a Problem 
 This section describes the customer support services. 
    Cu sto m er S u p p ort ( U .S .A .)  Customer Support (U.S.A.) 
 If you cannot solve the problem after having referred to the information in this chapter, contact Canon 
Customer Care Center at 1-800-OK-CANON Monday through Friday between the hours of 8:00 A.M. to 8:00 
P.M. EST. On-line support is also...

Machine Settings 
12
  
     Machine  Settings   
  
 This chapter describes how to change and check the machine settings. 
Machine Settings .......................................................12-2
Printing USER DATA LIST ................................................ 12-2
Accessing the Setting Menu ......................................... 12-2
Setting Menu .............................................................12-3 VOLUME CONTROL SETTINGS ...................................... 12-3...

12-2
Machine Settings 
  Machine  Settings   
Mach in e S ettin gsMachine Settings
You can adjust the machine settings from the Setting Menu to customize the way the 
machine works.
 
 Prin tin g U SER  D ATA  L IS T   Printing USER DATA LIST 
 To see the list of current settings, print out USER 
DATA LIST. 
 1 
Press  [Report] repeatedly to select 
, then press [OK]. 
    USER DATA LIST 
 USER DATA LIST will be printed. 
 A cce ssin g t h e S ettin g M en u  Accessing the Setting Menu 
 To access the...

12-3
Machine Settings 
  Setting  Menu  
        Settin g M en u Setting Menu 
 The default settings are indicated in bold text. 
  
 Depending on the country of purchase, some settings may not be available. 
 The menus described in this section are based on the MF4370dn. Depending on the model of your machine, some 
settings may not be available and the number on the top of each menu may vary. 
 V O LU M E C O NTR O L S ET TIN GS  VOLUME CONTROL SETTINGS 
Item Settings Applicable Page
1 MONITOR VOLUME...

12-4
Machine Settings 
Setting Menu
      CO PY  S ET TIN GS COPY SETTINGS 
Item Settings Applicable Page
1 STANDARD SETTINGS
1 IMAGE QUALITY TEXT/PHOTO
TEXT
PHOTO
TEXT/PHOTO+
–
–
–
– p. 4-23
2 DENSITY AUTO MANUAL (1–9 (5))
–
–
3 ZOOM RATIO PRESET RATIO 200% MAX. 129% STMT → LTR
100%
78% LGL  → LTR
64%
50% MIN.
–
–
–
–
–
–
MANUAL 1 % increments. (50–200% ( 100%))
4 AUTO COLLATE OFF
ON
–
–
5 2-SIDED 2-SIDED OFF
1 > 2-SIDED:
•  TYPE OF OUTPUT (BOOK TYPE, CALENDAR TYPE)
2 > SIDED*: •  TYPE OF ORIGINAL...

12-5
Machine Settings 
Setting Menu
      FA X S ET TIN GS FAX SETTINGS 
Item Settings Applicable Page
1 RX MODE p. 5-4
FAX/TEL p. 5-10
1 RING START TIME 4–30SEC ( 6SEC)
2 F/T RING TIME 10–45SEC ( 22SEC)
3 F/T SWITCH ACTION RECEIVE
DISCONNECT
–
–
MANUAL
FaxOnly
AnsMode
DRPD NORMAL RING
DOUBLE RING
SHORT-SHORT-LONG
SHORT-LONG-SHORT
OTHER RING TYPE
–
–
–
–
–
2 USER SETTINGS 1 UNIT TELEPHONE # Maximum 20 digits p. 5-12
2 UNIT NAME Maximum 32 characters p. 5-12
3 TEL LINE TYPE TOUCH TONE
ROTARY PULSE
–
– p....