Canon printer imageCLASS D530 User Manual

61
Tr o u b l e s h o o t i n g
 Clearing Document Jams in the Feeder (D560 Only)
After removing any documents placed in the feeder, follow the procedure below to remove 
jammed documents.
1 Open the feeder cover and lift the lock release lever.
 
2 Remove any jammed document by pulling it gently.
 
3 Hold the green grip, and then open the inner cover.
 
4 Remove any jammed document by pulling it gently.
 
5 Close the inner cover.
6 Replace the release lever and close the feeder cover.
7 Place documents...

62
 Clearing Paper Jams Inside the Machine
Follow the procedure below to remove jammed paper.
1Step  Check and remove the jammed paper inside the machine. 
1 Lift the scanning platform, and then open the toner cover.
2 Remove the toner cartridge.
 
3 Remove any jammed paper by pulling it gently.
 
4 Push up the green colored part (A), and then pull the paper exit guide (B) 
to open.
 (B)
(A)
5 Remove any jammed paper by pulling it gently.
 
6 Lift the paper exit guide, and then fi   rmly close it.
•...

63
Tr o u b l e s h o o t i n g
8 When the leading edge emerges, hold both sides of the jammed paper 
and carefully pull it out.
 
2Step  Check and remove the jammed paper in the paper cassette. 
1 Open the front cover and lower front cover.
 
2 Remove any paper in the multi-purpose tray.
 
3 Pull up the multi-purpose tray, and then remove any paper loaded in the 
paper cassette.
 
4 Remove any jammed paper by pulling it gently.
 
5 Reload paper into the paper cassette and close the front cover and lower...

64
 3Step  Check and remove the jammed paper in the rear cover.  
1 Open the rear cover.
 
2 Remove any jammed paper by pulling it gently.
 
3 Close the rear cover.
4StepLower the scanning platform and restore to a printable condition.
1 Insert the toner cartridge.
2 Close the toner cover and lower the scanning platform.
CAUTION
¢£¢£
¢£¢#£
Do not touch the fi   xing unit (A).
Touching the fi xing unit (A) may cause 
burns a s

 it becomes very hot during 
use.
Do not touch the transfer roller...

65
Tr o u b l e s h o o t i n g
 Resolve a Displayed Message 
This section describes some of messages related to the memory and paper.
For more details about other messages, see [Tr o u b l e s h o o t i n g]  
[ Onscreen Messages ] in the e-Manual.
Message Action
• Print pages successfully scanned or cancel the job.
• Split the job into smaller subsets or change the < Original Type>. Change the 
document type in < Photo   ...   Te x t > order.

• Change the < Paper Settings > to the size of the...

66
Improve Output Quality 
Follow the recommended actions for each symptom to improve the output quality.
If you cannot solve the problem with the following actions, 
see [Tr o u b l e s h o o t i n g ]  [Printing Results Are Not Good ] 
in the e-Manual.
Symptom ExampleAction
Paper curls.
• Verify that the appropriate paper is being used (→p.19).
• Print a test page with new paper.
• Verify that the paper is loaded properly (→p.19).
• Change the < Special Mode V > setting from the operation panel.
Paper...

67
Tr o u b l e s h o o t i n g
SymptomExampleAction
The printed paper has 
ver t

ical steaks.
• Verify that the appropriate paper is being used (→p.19).
• Print a test page with new paper.
• If the machine is not in use for a long time after the toner cartridge 
has been replaced, change the < Special Mode B> settings from 
the operation panel.
• When copying, change the < Special Mode Z> and 
< Special Mode D > settings from the operation panel.
• When printing from a computer, change the < Special...

68
If you cannot solve the problem
Resolve a Problem
Follow the procedures below to resolve your problem.
See [Troubleshooting] in the e-Manual 
or the Q&A from the support page of the 
offi    cial Canon Web site.
WARNING
If the machine makes strange noises or emits 
smoke or odors:
Turn OFF the power immediately, disconnect the 
pow e

r cord, and contact the Canon Customer Care 
Center. Do not attempt to disassemble or repair the 
machine yourself.
IMPORTANTIMPORTANTIf you attempt to repair the...

69
 FAQ
 QCan I use the scan function when using a machine and drivers that are shared by 
another person?
└ ANo, you may not use the scan function when sharing drivers that are installed to 
another computer. To use the scan function, install the MF Drivers on your computer.
You can use the supplied user software CD-ROM or download the drivers from the offi   cial
  Canon 
Web site (http://www.usa.canon.com).
For details about installing drivers, see the Starter Guide. 
 QTo which fi   le formats can I...

70
 QCan I scan multiple images and save as a single PDF fi le?
└ AYes, you can save multiple images as a single PDF fi   le when scanning with the MF 
To o l b o x .
To make a single PDF fi le of multiple pages,
1. Fr om the P

DF mode screen of MF Toolbox, select [ PDF (Multiple Pages)] in [Save as Type ].
 
2. Scan the documents.
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