Canon printer imageCLASS D340 User Manual

							7-2
Cleaning the Read Area of the Platen Glass
(Only for the imageCLASS D340 model)
Black lines may appear in copies when the ADF is used to feed documents.
This can be caused by glue, ink, correction fluid, or other foreign matters in the read area of the platen glass
(shaded area). Use a clean soft cloth to wipe the read area clean. Take particular care to clean the locations where
the black lines are appearing on copies.
If you have trouble getting the glass clean, wipe with a cloth moistened with water or a mild neutral detergent,
and then wipe the glass dry with another cloth.
• Glue, ink, correction fluid, and other foreign matter can soil the platen glass when you copy a
document through the ADF while the glue, ink, or correction fluid on the original is still wet. This can
cause black lines on copies. When you load a document in the ADF, always check to make sure that
any glue, ink, or correction fluid on the document is completely dry.
IMPORTANT
Read area
Glue, ink, 
correction fluid,
etc.Black lines
Copy 
						

							7-3
Maintenance
7
The cartridge is a consumable item needs to be replaced when the toner runs out.  
The following guidelines will help you to determine when to replace the cartridge. 
If white streaks or light bands 
are still present If the copies appear normal Remove the cartridge from the machine. 
Always hold the cartridge as shown so 
that the side with the written instructions 
facing upward. Do not forcefully move or 
push the protective shutter of the drum in 
any way.
Rock the cartridge 5 or 6 times to 
distribute the toner evenly.
Re-install the cartridge in the machine. 
Then, make a few test copies.
If white streaks or light bands 
are displayed on copies, the 
toner in the cartridge is running 
low.
You can use the cartridge, 
however, a new one will be 
needed soon.Replace the cartridge with a 
new one. (→ p. 7-6)
Paper Feeding 
Direction
Instructions
When to Replace the Cartridge 
						

							7-4
Copy Yield
This section describes the approximate number of copies that can be made per cartridge.
Approximate Copy Yield
Canon S35 Cartridge : approx. 3500 copies (A4 at 5% dot coverage*).
* The term “A4 at 5% dot coverage” denotes an original on which the area covered with black ink is 5% of the
total area of an A4-size sheet.
• The actual number of copies that can be made per cartridge depends in part on the copy exposure setting, room
temperature and humidity.
• If you copy a large number of originals which contain heavy print or many photographs, toner consumption
will increase, and white streaks will appear on copies sooner than indicated above. Toner consumption will
also increase if you copy with the platen glass cover left open.
• Small-sized originals and originals with less print will use less toner. However, although you may be able to
use the cartridge longer than indicated above, dark bands might appear on copies.
Handling and Storing the Cartridge
This section describes the precautions to ensure optimum copy quality.
Handling Precautions
•Do not throw cartridge into open flames, as this may cause the toner to ignite and result in burns
or a fire.
• The cartridge emits low level magnetic flux. If you use a cardiac pacemaker and feel
abnormalities, please move away from the cartridge, and consult your doctor.
• Never attempt to disassemble the cartridge or open the protective shutter of the drum.
• If the machine is brought from the cold outdoors into a warm room, or if the room is rapidly heated,
condensation may form inside the machine. 
This can adversely effect the quality of your copy images (e.g., copies are completely black). 
When the machine is exposed to such conditions, allow at least two hours for the machine to adjust to
room temperature before attempting to use it.
• Always hold the cartridge as shown so that the side with the instructions are facing upward. Do not
forcefully move or push the protective shutter of the drum in any way.
Drum Protective ShutterInstructions
NOTE
IMPORTANT
WARNING 
						

							7-5
Storage Precautions
• Do not store cartridges or copy paper in places exposed to open flames, as this may cause the
toner or copy paper to ignite and resulting in burns or a fire.
• Keep cartridges and other consumables out of the reach of children. If the contents of these items
are ingested, consult a physician immediately.
• Place the cartridge in its protective bag so that the side with the written instructions is facing upward.
Then, place the bagged cartridge into its shipping box. Store the unused cartridge out of direct sunlight.
• For partially used/opened cartridges, place the cartridge in its protective bag so that the side with the
written instructions is facing upward. Then place the bagged cartridge into its shipping box and store it
away from direct sunlight.
• Avoid storing the cartridge in front of heaters and humidifiers, etc. Store it in a location where the
temperature does not exceed 104°F (40°C). 
• The recommended storage conditions are as follows: 
Temperature 59°F to 80.6°F (15°C to 27°C)
Relative  Humidity 20% to 80%.
• Do not stand the cartridge on end or turn it upside down.  
Storing Partially Used Cartridges
If you remove a cartridge from the machine, store the cartridge as described below. 
Place the cartridge in its protective bag so that the side with the written instructions is facing upward. Then, place
the cartridge into its shipping box. Be sure to securely close the lid of the shipping box.  
If you do not have the protective bag or shipping box for the cartridge, store the cartridge in a dark location. 
Recycling Used Cartridges
Canon has instituted a worldwide recycling program for cartridges called “The Clean
Earth Campaign.” This program preserves precious natural resources by utilizing a
variety of materials found in the used cartridges that are of no further use, to
remanufacture new cartridges which, at the same time, keeps the environment cleaner
by reducing landfill waste. Complete details concerning this program are enclosed in
each shipping box.
IMPORTANT
CAUTION
WARNING
Maintenance
7 
						

							7-6
This section describes how to remove the used cartridge and replace it with a new one. Before replacing the
cartridge, be sure to read the section “When to Replace the Cartridge”. (→p. 7-3)
Replacing the Cartridge
1Open the right cover.
2Remove the cartridge from the machine.
3Remove the new cartridge from its
protective bag.
• Save the protective bag. You may need it
later when you remove the cartridge from
the machine.
4Rock the cartridge 5 or 6 times to distribute
the toner evenly.
5Place the cartridge on a flat and stable
surface. Grip the sealing tape tab and snap
it in the direction as shown below. Make
sure that the tab itself is detached from the
cartridge.
6While grasping the cartridge with one
hand, firmly and slowly pull the sealing
tape tab straight out with the other hand to
remove the sealing tape completely. Throw
the tape away. 
• To avoid breaking the tape, do not pull the
tape out at an upward or downward angle.IMPORTANT
Pull straight out
Tab
Instructions
NOTE 
						

							7-7
Maintenance
7
7Hold the cartridge and position the arrow
mark on the cartridge towards the inside of
the machine shown below.
8Align the projections  on both sides of
the cartridge to the guides in the
machine (location ) and gently slide the
cartridge into the machine until the right
cover slightly rises up (location ).
• The right cover moves simultaneously with
the action of the cartridge. Do not push the
cartridge farther than location . Doing so
will result in catching your hand in the
right cover.
9Close the right cover and the cartridge will
be set in place (location ).
• If the LCD displays INSTALL
CARTRIDGE, reset the machine by opening
the right cover and then closing it.NOTE
IMPORTANT 
						

							7-8
THE CANON CARTRIDGE RECYCLING PROGRAM
The Canon Cartridge Recycling Program fulfills the first initiative of Canon’s Clean Earth Campaign, which
supports four critical environmental areas:
• Recycling in the Workplace
• Conserving Environmental Resources
• Scientific Research and Education
• Encouraging Outdoors Appreciation
The remaining “Clean Earth” initiatives are supported in the U.S. through sponsorships of the National Park
Foundation, the National Wildlife Federation, and The Nature Conservancy and in Canada through donations to
the World Wildlife Fund Canada and The Nature Conservancy of Canada.
Since its inception, The Canon Cartridge Recycling Program has collected millions of cartridges that otherwise
would have been discarded into landfills or similar facilities.  Instead, this rapidly growing program returns used
cartridges to the manufacturing process, thus conserving an array of resources.
Becoming a part of this worthwhile program is easy.  When your cartridge is of no further use, simply follow the
instructions detailed for U.S. or Canadian residents.
We appreciate your support of The Canon Cartridge Recycling Program.
Working together we can make a significant contribution to a cleaner planet.
• Cartridges collected through this program are not refilled.
• You are not entitled to a tax deduction or rebate for the return of empty cartridges.
• This program may be modified or discontinued without notice.
The Clean Earth Campaign 
						

							7-9
Packaging
Option A-1: Single Box Return
• Repackage the empty cartridge utilizing the wrapper and pulp
mould end-blocks from the new cartridge’s box.
• Place the empty cartridge in the box of your new cartridge.
Seal the box.
Option B: Volume Box Return
We encourage you to use this option as a more efficient way to
ship cartridges.
• Place as many cartridges as possible into one box.
Carefully seal the box with tape; 
or
• Call 1-800-OK-CANONto receive your free eight
cartridges collection box.
Option A-2: Multiple Box Return
We encourage you to use this option as a more efficient way to
ship cartridges.
• Complete Option A-1.
• Bundle multiple cartridge boxes together securely with tape.
Please be sure that the shipment does not exceed UPS
specifications.
Maximum weight = 70 pounds   
Maximum length = 108 inches
Maximum girth (length + 2 ×width + 2 ×height) = 130 inches
If your shipment exceeds the above limits, please call 1-800-OK-CANONfor special shipping information.
Please Note:
Do not senddefective cartridges for replacement.
Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as
provided in the warranty.
U.S.A. PROGRAM
Maintenance
7 
						

							7-10
Shipping
Apply the UPS authorized returning label provided in this guide. 
Residents of Alaska and Hawaii:Do not use the UPS authorized returning label.  For Alaska and Hawaii
Canon set up alternative mail service with the U.S. Postal Service.
Please call 1-800-OK-CANONto receive U.S. Postal Service merchandise returning label.
Option A: UPS Pick-up
• Give the shipment to your UPS driver when you receive your
next regular delivery;
or
• Take the shipment to your local UPS receiving point.
Option B: MBE Drop off
Take the shipment to a participating MBE (Mail Boxes, Etc.)
Center.
For location, please call 1-800-949-6660.
By using either of the above methods of shipment, your used cartridge(s) will be forwarded to
the Canon Cartridge Collection Center at no charge to you.
For further information about the Clean Earth Campaign in the United States, please call: 
1-800-OK-CANON 
						

							7-11
Option A: Single Box Return
• Repackage the empty cartridge utilizing the wrapper and pulp
mould end-blocks from the new cartridge’s box.
• Place the empty cartridge in the box of your new cartridge.
Seal the box.
• Apply the Canon Canada Inc./Canada Post label provided in
this brochure.
Canon’s labels are specially marked so that Canon pays the
postage.
• Deposit your empty cartridge in any full size street mailbox
or take it to your local Canada Post outlet or franchise.
Option B: Volume Box Return (8 or more cartridges)
We encourage you to use this option as a more efficient way 
to ship cartridges.
• Call 1-800-667-2666to receive your free Canon collection
box kit.
The collection box can accommodate eight individual
cartridge boxes.
• Place your eight individually packaged boxes of empty
cartridges into the Canon collection box.  Seal the box.
• Apply the Canon Canada Inc./Canada Post label provided in
this brochure.
Canon’s labels are specially marked so that Canon pays the
postage.
• Deliver to any local Canada Post outlet or franchise.
Customers who hold a Commercial pick-up agreement with
Canada Post may have their collection box picked up.
Working to preserve endangered species is a long-standing Canon interest.
To this end, for every cartridge collected, Canon Canada donates $1, shared equally between World Wildlife Fund
Canada and the Nature Conservancy of Canada.  This donation is utilized in Canada.
For further information about The Clean Earth Campaign in Canada, please call or write to Canon.
1-800-667-2666
Canon Canada Inc.
Corporate Customer Relations
6390 Dixie Road
Mississauga, ON L5T 1P7
CANADA PROGRAM-CANADA PROGRAMME
Maintenance
7