Canon printer FAXPHONE L170 User Manual

Troubleshooting
13
Copying Problems13-18
Copying Problems
The machine will not make a copy.
QIs the cartridge installed correctly?
AMake sure the cartridge is installed correctly. (See “Installing/Replacing the Toner Cartridge,” on p. 2-16.)
QIs the sealing tape removed from the cartridge?
ARemove the sealing tape from the cartridge. (See “Installing/Replacing the Toner Cartridge,” on p. 2-16.)
QIs the cassette inserted completely into the machine?
AInsert the cassette as far as it will go. (See “Loading...

Troubleshooting
13
Print Quality Problems13-19
Print Quality Problems
The print quality is not what you expect; print is not clear, has missing dots or white streaks.
QAre the size, thickness and type of the paper you are using within the specifications of the machine?
ACheck that the paper you are using is supported by the specifications of the machine. (See “Print Media Requirements,” on 
p. 4-1.)
QIs the cartridge installed correctly?
AMake sure the cartridge is installed correctly. (See...

Troubleshooting
13
Print Quality Problems13-20
QIs the machine installed in a stable location?
AInstall the machine in a proper location. (See “Location” in the “Safety information” on p. v.)
Copies are too dark or too light.
QIs the exposure adjusted correctly?
AAdjust the exposure correctly using [Exposure]. (See “Adjusting the Exposure (Density),” on p. 10-6.)
QIs the machine in the toner saver mode?
ASet  to “OFF” in  of the Menu. (See “5.TONER SAVER MODE,” on 
p. 15-4.)
The printouts are partly...

Troubleshooting
13
Printing Problems13-21
Printing Problems
The Alarm indicator comes on.
QDoes the machine feed paper correctly, or is there paper in the cassette or multi-purpose feeder?
AClear the paper jam, or load paper in the cassette or multi-purpose feeder. (For instructions on clearing paper jam, see 
“Clearing Jams,” on p. 13-1. For instructions on loading paper, see “Loading Paper,” on p. 4-3.)
AIf the machine has no paper jam, or paper is loaded in the cassette or multi-purpose feeder, unplug...

Troubleshooting
13
If You Cannot Solve the Problem13-22
If You Cannot Solve the Problem
If you have a problem with your machine and cannot solve it using the information in this chapter, contact the Canon 
Customer Care Center.
CAUTION
If the machine makes strange noises, emits smoke or strange smells, unplug it immediately and contact the Canon 
Customer Care Center. Do not attempt to disassemble or repair the machine yourself.
NOTE
Attempting to repair the machine yourself may void the limited...

CHAPTER
Cleaning the Machine14-1
14Maintaining Your Machine 
Your machine requires no maintenance other than periodic cleaning, and replacing of the toner cartridge as needed.
Cleaning the Machine
Clean your machine regularly to keep it in good operating condition.
NOTE
Follow these precautions whenever you clean the machine:
- When cleaning the machines exterior or the scanning glass, be sure to disconnect the power cord before cleaning the machine.
- When the power cord is disconnected, any documents...

Maintaining Your Machine
14
Cleaning the Machine14-2
Cleaning the ADF Area
Black lines may appear in printouts when the ADF is used to feed documents.
This is caused by paste, ink, correction fluid, or other foreign matters in the read area of the ADF. Use a clean soft cloth to 
wipe the read area clean. Take particular care to clean at the locations where the black lines are appearing on printouts.
If you have trouble getting the glass clean, wipe with a cloth moistened with water or a mild neutral...

Maintaining Your Machine
14
Cleaning the Machine14-3
1Disconnect the power cord.
2Open the operation panel by gently pulling it up.
3Use a soft, dry, clean cloth to clean the scanning glass and rollers (shaded areas).•If the document scanning glass and rollers are dirty, the documents you send or print will also be dirty.•Clean with a soft cloth that will not scratch the glass or rollers.•Use a soft, dry, clean cloth to wipe up paper dust around the rollers.
4Clean the shaded areas of the operation panel...

Maintaining Your Machine
14
Transporting the machine14-4
Transporting the machine
Be sure to disconnect the power cord before transporting the machine. If the machine is likely to be subjected to vibration 
(e.g., when transporting over long distances), the following precautions should be taken. If you do not follow these 
precautions, the machine may be damaged or the quality of your printouts may be adversely affected.
1Disconnect the power cord.
2If the machine is connected to a telephone or your...

CHAPTER
Accessing the Menu15-1
15The Menu System
The Menu allows you to specify or register various settings. This chapter explains the procedure to access the menus and their contents.
Accessing the Menu
1Press [Menu].
2Press [ (-)] or [ (+)] to select the menu you want to change ➞ press [Set].
3Press [ (-)] or [ (+)] to select the submenu you want to change ➞ press [Set].
NOTE
•For details on submenus, see “Menu Descriptions,” on p. 15-2.  •After selecting the item or value with [ (-)] or [ (+)], press...