Canon printer FAXPHONE L120 User Manual
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ix What Can I Do with This Machine? 8 Maintenance ............................................................................. 8-1 Cleaning the Machine .................................................................. 8-1 Exterior ......................................................................... 8-1 Interior........................................................................... 8-2 Scanning Area .............................................................. 8-4 Replacing the Cartridge .............................................................. 8-5 Redistributing Toner ..................................................... 8-5 Replacing the Cartridge................................................ 8-7 Recycling Used Cartridges ......................................................... 8-9 The Clean Earth Campaign .......................................... 8-9 U.S.A. PROGRAM ...................................................... 8-10 CANADA PROGRAM-CANADA PROGRAMME ........ 8-13 Transporting the Machine ......................................................... 8-15 9 Troubleshooting...................................................................... 9-1 Clearing Jams .............................................................................. 9-1 Document Jams ............................................................ 9-1 Paper Jams................................................................... 9-3 Inside the Machine........................................................ 9-3 Paper Feeder ................................................................ 9-5 LCD Messages ............................................................................. 9-6 Error Codes ................................................................................ 9-11 If a Power Failure Occurs.......................................................... 9-12 If You Cannot Solve a Problem ................................................ 9-13 10 Machine Settings ................................................................. 10-1 Machine Settings ....................................................................... 10-1 Printing the Machine Status List ................................. 10-1 Accessing the Setting Menu ....................................... 10-3 Setting Menu .............................................................................. 10-5
x What Can I Do with This Machine? 11 Appendix .............................................................................. 11-1 Specifications ............................................................................ 11-1 General ....................................................................... 11-1 Facsimile..................................................................... 11-2 Copier ......................................................................... 11-3 Telephone ................................................................... 11-3 Printer ......................................................................... 11-4 Index ........................................................................................... 11-5
xi What Can I Do with This Machine? Preface Thank you for choosing a Canon product. Before using the machine, please read the following instructions for your safety. Important Safety Instructions WA R N I N G Except as specifically described in this guide, do not attempt to service the machine yourself. Never attempt to disassemble the machine: opening and removing its interior covers will expose you to dangerous voltages and other risks. For all service, contact Canon Customer Care Center. Handling and Maintenance – Follow all warnings and instructions marked on the machine. – Do not subject the machine to strong physical shocks or vibrations. – Always unplug the machine before moving or cleaning it. – To avoid paper jams, never unplug the power cord, open the cartridge cover, or add or remove paper in the machine while printing. – When transporting the machine, be sure to remove the toner cartridge from the machine. – Place the toner cartridge in its original protective bag or wrap it in a thick cloth to prevent exposure to light. – Always hold the bottom when you lift the machine. Never lift it by any of its trays or attachments. – Do not insert any objects into the slots or openings on the machine since they may touch dangerous voltage points or short out parts. This could result in fire or electric shock. – Do not allow small objects (such as pins, paper clips, or staples) to fall into the machine. If something does fall into it, unplug the machine immediately and contact Canon Customer Care Center. – To avoid spillage in or around the machine, do not eat or drink near it. If you spill liquid or if any substance falls into it, unplug the power cord immediately and contact Canon Customer Care Center. – Keep the machine clean. Dust accumulation can prevent the machine from operating properly.
xii What Can I Do with This Machine? – Unplug the machine from the wall outlet and contact Canon Customer Care Center in any of the following cases: – When the power cord or plug is damaged or frayed. – If liquid has spilled into the machine. – If the machine has been exposed to rain or water. – If the machine does not operate normally when you have followed the instructions in this guide. Adjust only those controls that are covered by the instructions in this guide. Improper adjustment of other controls may result in damage and may require extensive work by a qualified technician to restore the product to normal operation. – If the machine has been dropped or the cabinet has been damaged. – If the machine exhibits a distinct change in performance, indicating a need for servicing. Location – Place the machine on a flat, stable, vibration-free surface that is strong enough to support its weight. – Place the machine in a cool, dry, clean, well ventilated place. – Make sure the area is free from dust. – Make sure the location is not exposed to high temperature or humidity. – Keep the machine away from direct sunlight as this can damage the machine or affect print quality. If you have to place the machine near a window, install heavy curtains or blinds. – Do not use the machine near water. Make sure that no wet or humid objects come into contact with the machine. – Do not use or store the machine outdoors. – Do not install the machine near devices that contain magnets or generate magnetic fields, such as speakers. – If possible, place the machine near an existing telephone line outlet for easy connection of the telephone line cord, and to avoid the expense of installing a new outlet. – Place the machine near a standard 120 V AC (60 Hz) power outlet.
xiii What Can I Do with This Machine? – To ensure reliable operation of the machine and to protect it from overheating (which can cause it to operate abnormally and create a fire risk), do not block the exhaust vent. Never block or cover any openings on the machine by placing it on a bed, sofa, rug, or other similar surface. Do not place the machine in a cupboard or built-in installation, or near a radiator or other heat source unless proper ventilation is provided. Leave enough space around all sides of the machine. – Do not stack boxes or furniture around the power outlet. Keep the area free so you can reach the outlet quickly. If you notice anything unusual (smoke, strange odors, noises) around the machine, unplug the power cord immediately. Contact Canon Customer Care Center. – Do not allow anything to rest on the power cord, and do not place the machine where the cord will be walked on. Make sure the cord is not knotted or kinked. Power Supply – During electrical storms, disconnect the power cord from the power outlet. (Please note that any documents stored in the machine’s memory will be deleted when you unplug the machine.) – Whenever you unplug the machine, wait at least five seconds before you plug it in again. – Do not plug the machine into an uninterruptible power supply (UPS). WA R N I N G This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor. Customer Support (U.S.A.) Your machine is designed with the latest technology to provide trouble-free operation. If you encounter a problem with the machine’s operation, try to solve it by using the information in Chapter 9. If you cannot solve the problem or if you think your machine needs servicing, contact Canon Customer Care Center at 1-800-828-4040 between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M. to 8:00 P.M. on Saturday. 24 hour online support is also available at the website: http://www.canontechsupport.com/.
xiv What Can I Do with This Machine? Customer Support (Canada) Canon Canada Inc., offers a full range of customer technical support options*: – For step-by-step troubleshooting, e-mail technical support, the latest driver or document downloads, and answers to frequently asked questions visit http://www.canon.ca/ – Automated step-by-step telephone support on most current products 24 hours, 7 days a week 1-800-652-2666 – Free live technical support 9 A.M. to 8 P.M. EST Monday through Friday (excluding holidays) for products still under warranty 1-800-652-2666 – The location of the authorized service facility nearest you visit http://www.canon.ca/ or 1-800-652-2666 If the problem cannot be corrected by using one of the above technical support options, repair options are available at the time of your call to the live technical support number above or via the website at http://www.canon.ca/ * Support program specifics are subject to change without notice.
xv What Can I Do with This Machine? How to Use This Guide The following symbols are used throughout the manuals for the machine and indicate the warnings, cautions and notes you should keep in mind when using the machine. WA R N I N GIndicates a warning that may lead to death or serious injury if not observed. CAUTIONExplains how to avoid actions that could injure you or damage your machine. NOTEExplains operating restrictions and how to avoid minor difficulties. In addition, this guide uses distinctive notations to identify buttons and information in the LCD: – The buttons you press appear in square brackets: [Stop/Reset]. – Information in the LCD appears in angle brackets: . The numbers that point to the buttons on the operation panel diagram correspond to the order of steps to take in the procedure.
xvi What Can I Do with This Machine? Legal Notices Copyright Copyright © 2005 by Canon Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon, Inc. Disclaimer The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.
xvii What Can I Do with This Machine? Trademarks Canon and FAXPHONE are registered trademarks, and UHQ is a trademark of Canon Inc. All other product and brand names are registered trademarks, trademarks or service marks of their respective owners. As an ENERGY STAR ® Partner, Canon has determined that this product meets the ENERGY STAR ® guidelines for energy efficiency.
xviii What Can I Do with This Machine? Users in the U.S.A. Pre-Installation Requirements for Canon Facsimile Equipment A. Location Supply a suitable table, cabinet, or desk. See p. 11-1 for the machine’s weight and dimensions. B. Order Information 1. Only a single line, touch-tone or rotary telephone set is to be used. 2. Order an RJ11-C modular jack (USOC code), which should be installed by the telephone company. If the RJ11-C jack is not present, installation cannot occur. 3. Order a normal business line from your telephone company’s business representative. The line should be a regular voice grade line or the equivalent. Use one line per machine. DDD (DIRECT DISTANCE DIAL) LINE -or- IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS NOTE Canon recommends an individual line following industry standards, e.g. the 2500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones. A dedicated extension off a PBX machine without “Call Waiting” can be used with the machine. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error. C. Power Requirements This equipment should be connected to a standard 120-volt AC, three-wire grounded outlet only. Do not connect this machine to an outlet or power line shared with other appliances that cause “electrical noise.” Air conditioners, electric typewriters, copiers, and machines of this sort generate electrical noise which often interferes with communications equipment and the sending and receiving of documents.