Canon PowerShot SX260 HS User Guide

							Troubleshooting
221
Full-screen display is not available while shooting (p. 78).
h flashes on the screen when the shutter button is pressed, and shooting is 
not possible (p. 57).
 is displayed when the shutter button is pressed halfway (p. 66).
•Set [IS mode] to [Continuous] (p. 137).
• Set the flash mode to  h (p. 134).
• Increase the ISO speed (p. 118).
• Mount the camera on a tripod or take other measures to keep it still. In this case, set [IS 
Mode] to [Off] (p. 137).
Shots are out of focus.•Press the shutter button halfway to focus on subjects before pressing it all the way down 
to shoot (p. 37).
• Make sure subjects are within focusing range (see “Specifications”  in the  Getting 
Started  guide.).
• Set [AF-assist Beam] to [On] (p. 87).
• Confirm that unneeded functions such as macro are deactivated.
• Try shooting with focus lock or AF lock (pp. 128, 133).
No AF frames are displayed and the camera does not focus when the shutter 
button is pressed halfway.
•To have AF frames displayed and the camera focus correctly, try composing the shot 
with higher-contrast subject areas centered before you press the shutter button 
halfway. Otherwise, try pressing the shutter button halfway repeatedly.
Subjects in shots look too dark.•Set the flash mode to  h (p. 134).
• Adjust brightness by using exposure compensation (p. 116).
• Adjust contrast by using i-Contrast (pp. 119, 176).
• Use spot metering or AE lock (p. 117).
Subjects look too bright, highlights are washed-out.•Set the flash mode to  ! (p. 66).
• Adjust brightness by using exposure compensation (p. 116).
• Use spot metering or AE lock (p. 117).
• Reduce the lighting on subjects.
Shots look too dark despite the flash firing (p. 57).•Shoot within flash range (p. 134).
• Adjust brightness by using flash exposure compensation or changing the flash output 
level (pp. 135, 143).
• Increase the ISO speed (p. 118).
Subjects in flash shots look too  bright, highlights are washed-out.•Shoot within flash range (p. 134).
• Set the flash mode to  ! (p. 66).
• Adjust brightness by using flash exposure compensation or changing the flash output 
level (pp. 135, 143).
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							Troubleshooting
222
White dots or similar image artifacts appear in flash shots.•This is caused by light from the flash reflecting off dust or airborne particles.Shots look grainy.•Lower the ISO speed (p. 118).
• High ISO speeds in some shooting modes may cause grainy images (p. 95).
Subjects are affected by red-eye (p. 80).•Set [Red-Eye Lamp] to [On] (p. 87) to activate the red-eye reduction lamp (p. 4) in flash 
shots. Note that while the red-eye reduction lamp is on (for about one second), it is not 
possible to shoot, because the lamp is counteracting red-eye. For best results, have 
subjects look at the red-eye reduction lamp. Also try increasing the lighting in indoor 
scenes and shooting at closer range.
• Edit images using red-eye correction (p. 177).
Recording to the memory card takes  too long, or continuous shooting is 
slower.
• Use the camera to perform low-level formatting of the memory card (p. 186).Shooting settings or FUNC. menu settings are not available.•Available setting items vary by shooting mode. Refer to “Functions Available in Each 
Shooting Mode”, “FUNC. Menu”, and “Shooting Menu” (pp. 230 – 237).
Buttons do not work.•Some buttons are disabled when the mode dial is set to  9 (p. 91).The Babies or Children icon does not display. •The Babies and Children icons will not display if the birthday is not set in face 
information (p. 69). If the icons still do not display even when you set the birthday, re-
register face information (p. 75), or make sure that the date/time are set correctly 
(p. 17). 
Shooting Movies
The elapsed time shown is incorrect, or recording is interrupted.•Use the camera to format the memory card, or switch to a card that supports high-speed 
recording. Note that even if the elapsed time display is incorrect, the length of movies 
on the memory card corresponds to the actual recording time (p. 185).
 is displayed and shooting stops automatically.The camera’s internal memory buffer filled up as the camera could not record to the 
memory card quickly enough. Try one of the following measures.
•Use the camera to perform low-level formatting of the memory card (p. 186).
• Lower the image quality (p. 82).
• Switch to a memory card that supports high-speed recording (see “Specifications”  in 
the  Getting Started guide.).
Zooming is not possible.•Zooming is not possible when shooting movies in   or   mode.
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							Troubleshooting
223
Subjects look distorted.•Subjects that pass in front of the camera quickly may look distorted. This is not a 
malfunction.
Playback
Playback is not possible.•Image or movie playback may not be possible if a computer is used to ren\
ame files or 
alter the folder structure. Refer to the  ImageBrowser EX User Guide for details on folder 
structure and file names.
Playback stops, or audio skips.• Switch to a memory card that you have performed low-level formatting on with the 
camera (p. 186).
• There may be brief interruptions when playing movies copied to memory cards that 
have slow read speeds.
• When movies are played on a computer, frames may be dropped and audio may skip 
if computer performance is inadequate.
Buttons do not work.•Some buttons are disabled when the mode dial is set to  9 (p. 91).
Computer
Cannot transfer images to a computer.When attempting to transfer images to the computer via a cable, try reducing the transfer 
speed as follows.
•Press the 1  button to enter Playback mode. Hold the n  button down as you press 
the  o and  m buttons at the same time. On the next screen, press the  qr buttons to 
choose [B], and then press the  m button.
Eye-Fi Cards
Cannot transfer images (p. 216).
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							224
If an error message is displayed, respond as follows.
No memory card•The memory card may be inserted facing the wrong way. Reinsert the memory card 
facing the correct way (p. 16).
Memory card locked•The write-protect tab of the SD/SDHC/SDXC memory card or Eye-Fi card is set to the 
locked position. Switch the write-protect tab to the unlocked position (p. 15).
Cannot record!•Shooting was attempted without a memory card in the camera. To shoot, insert a 
memory card facing the correct way (p. 16).
Memory card error (p. 186)•If the same error message is displayed even when you have inserted a formatted 
memory card facing the correct way, contact a Canon Customer Support Help Desk 
(p. 16).
Insufficient space on card•There is not enough free space on the memory card to shoot (pp. 53, 89, 115, 139) or 
edit images (pp. 172 – 177). Either erase unneeded images (p. 163) or insert a memory 
card with enough free space (p. 15).
Change the battery pack. (p. 15)
No Image.•The memory card does not contain any images that can be displayed.
Protected! (p. 159)
Unidentified Image/Incompatible J PEG/Image too large./Cannot play back 
AVI/RAW
• Unsupported or corrupt images cannot be displayed.
• It may not be possible to display images that were edited or renamed on a computer, 
or images shot with another camera.
Cannot magnify!/Cannot play back this content in Smart Shuffle/Cannot 
rotate/Cannot modify image/Cannot re gister this image!/Cannot modify/
Cannot assign to category/Unselectable image./No identification information
• The following functions may be unavailable for images that were renamed or already 
edited on a computer, or images shot with another camera. Note that starred (*) 
functions are not available for movies.
Edit ID Info* (p. 73), Magnify* (p. 156), Smart Shuffle* (p. 158), Categorize (p. 167), 
Rotate (p. 165), Edit* (pp. 172 – 177), Assign as Start-up Image* (p. 185), Print List* 
(p. 210), and Photobook Set-up* (p. 214).
• Grouped images cannot be processed (p. 101).
Invalid selection range•When specifying a range for image selection (pp. 171, 161, 164, 212), you attempted 
to choose an initial image that was after the final image, or vice-versa.
On-Screen Messages
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							On-Screen Messages
225
Exceeded selection limit•More than 998 images were selected for Print List (p. 210) or Photobook Set-up 
(p. 214). Choose 998 images or less.
• Print List (p. 210) or Photobook Set-up (p. 214) settings could not be saved correctly. 
Reduce the number of selected images and try again.
• You attempted to choose more than 500 images in Protect (p. 159), Erase (p. 163), 
Favorites (p. 167), My Category (p. 168), Print List (p. 210), or Photobook Set-up 
(p. 214).
Communication error•An excessive amount of images (approx. 1,000) on the memory card prevented printing 
or image transfer to a computer. To transfer the images, use a commercially available 
USB card reader. To print, insert the memory card directly into the printer card slot.
Naming error!•When the highest folder number (999), and the highest image number (9999) has been 
reached, new folders cannot be created, and images cannot be recorded. In the  3 
menu, change [File Numbering] to [Auto Reset] (p. 187), or format the memory card 
(p. 185).
Lens Error• This error may occur if the lens is held while it is moving, or when the camera is used 
in dusty or sandy locations.
• Frequent display of this error message may indicate camera damage. In this case, 
contact a Canon Customer Support Help Desk.
A camera error was detected ( error number)•If this error message is displayed immediately after a shot, the image may not have 
been saved. Switch to Playback mode to check for the image.
• Frequent display of this error message may indicate camera damage. In this case, write 
down the error number ( Exx) and contact a Canon Customer Support Help Desk.
File Error•It may not be possible to print computer-edited images or images shot with another 
camera.
Print error•Check the paper size setting. If this error message is displayed when the setting is 
correct, restart the printer and complete the setting on the camera again.
Ink absorber full•Contact a Canon Customer Support Help Desk to request assistance with ink absorber 
replacement.
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							226
On-Screen Information
Shooting (Information Display)
Battery level (p. 227)
Camera orientation*
White balance (p. 120)
My Colors (p. 122)
Drive mode (pp. 60, 124)
Grid lines (p. 84)
Eye-Fi connection status 
(p. 216)
Metering method (p. 117)
Still image compression 
(p. 138), Resolution 
(p. 79)
Recordable shots
Self-timer (p. 64)
Movie resolution (p. 82)
Remaining time
Digital zoom 
magnification (p. 63), 
Digital tele-converter 
(p. 127)
Focusing range (p. 125)Shooting mode (p. 230), 
Scene icon (p. 59)
Flash mode (pp. 66, 134)
AF frame (p. 127)
Red-eye correction 
(p. 80)
Flash exposure 
compensation / Flash 
output level (pp. 135, 
143)
Spot AE point frame 
(p. 118)
Date stamp (p. 67)
ISO speed (p. 118)
AE lock (p. 117), FE lock 
(p. 136)
Exposure compensation 
bar (p. 116)
Shutter speed (pp. 140, 
142)
Aperture value (pp. 141, 
142) Exposure compensation 
level (p. 116)
i-Contrast (p. 119)
GPS reception status 
(p. 46)
Logger function 
(p. 48)
Mercury lamp correction 
(p. 81)
Camera shake warning 
(p. 57)
Exposure shift bar 
(p. 111)
Zoom bar (p. 54)
Blink detection (p. 86)
Exposure level (p. 142)
MF indicator (p. 126)
Image stabilization 
(p. 137)
Time zone (p. 189)
Wind filter (p. 83)
SX260 HS
SX260 HS
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							On-Screen Information
227
* : Regular orientation,  : Held verticallyThe camera detects the shooting orientation and adjusts settings for optimal shots. 
Orientation is also detected during playback, and in either orientation, the camera 
automatically rotates images as needed.
However, the orientation may not be detected correctly when the camera is pointed 
straight up or down.
An on-screen icon or message indicates the battery charge level.
Battery Level
DisplayDetails
Sufficient charge
Slightly depleted, but sufficient
(Blinking red) Nearly depleted—charge the battery soon
[Change the battery pack.] Depleted—charge the battery immediately
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							On-Screen Information
228
Playback (Detailed Information Display)
Movies (pp. 54, 146) /  
High-speed burst HQ 
(p. 100) / Switch 
display  / GPS 
information) 
(p. 149)
My Category (p. 168)
Shooting mode (p. 230)
ISO speed (p. 118), 
Playback speed (pp. 105, 
112)
Exposure compensation 
level (p. 116), Exposure 
shift level (p. 111)
White balance (p. 120)
Histogram (p. 149)
Group playback (p. 153), 
Image editing (pp. 172 – 
177)
Compression (image 
quality) (p. 138) / 
Resolution (pp. 79, 82), 
MOV (movies)Print order (p. 210)
Transferred via Eye-Fi 
(p. 216)
Battery level (p. 227)
Metering method (p. 117)
Folder number - File 
number (p. 187)
Current image no. / Total 
no. of images
Shutter speed (still 
images) (p. 140), Image 
quality / Frame rate 
(movies) (p. 82)
Aperture value (pp. 141, 
142)
i-Contrast (pp. 119, 176)
Flash (p. 134), Flash 
exposure compensation 
(p. 135)
Focusing range (p. 125)
File size
Still images: Resolution
Movies: Movie length
Protection (p. 159)
Favorite (p. 167)
My Colors (pp. 122, 175)
Mercury lamp correction 
(p. 81)
Shooting date/time 
(p. 17)
Red-eye correction 
(pp. 80, 177)
• Some information may not be displayed when viewing images on a TV (p. 199).
SX260 HS
SX260 HS
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							On-Screen Information
229
* Displays the frame approx. 4 sec. before or after the current frame.
Summary of Movie Control Panel in “Viewing” (p. 146)
Exit
Play
Slow Motion (To adjust the playback speed, press the qr buttons or turn the 
5 dial. No sound is played.)
Skip Backward
* (To continue skipping backward, keep holding down the  m 
button.)
Previous Frame (For fast-rewind, keep holding down the  m button.)
Next Frame (For fast-forward, keep holding down the m  button.)
Skip Forward
* (To continue skipping forward, keep holding down the  m 
button.)
Edit (p. 178)
Shown when the camera is connected to a PictBridge-compatible printer 
(p. 204).
• To skip forward or back during movie playback, press the  qr buttons.
*
c
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							230
Functions and Menu Tables
Functions Available in Each Shooting Mode
Shooting ModeDBMGA9FunctionExposure Compensation (p. 116)—
{{{ *1——
{
Self-Timer (p. 64) { { {{ { { {{
{{{{{ {
—
{
Self-Timer Settings (p. 65) Delay*
2{{{{{ {
—
{
Shots*3{{{{{ { ——
Flash (pp. 66, 134) ———
{{ {{{
{{{{{ ——
{
— {—
{{ *
4*5{
{ { {{ { { {{
Av/Tv Settings (pp. 140, 141) Aperture Value
{{—— — — ——
Shutter Speed {—
{—— ———
Program Shift (p. 117) —
{{{ ———
{
AE Lock/FE Lock (pp. 117, 136)*
6— {{{ ———
{
AE Lock (Movie)/Exposure Shift (p. 111) — — — — — — — —
Focusing Range (p. 125) { { {{ { { {{
{{{{{
——
{
f  (p. 125)/AF Lock 
(p. 133) {{{{{
——
{
Tracking AF (p. 130) {{{{{ {——
Screen Display (p. 38) No Information Display
{{{{{ { —
{
Information Display { { {{ { { {{
*1 Settings possible from [Dark] to [Light], from [Neutral] to [Vivid], and from [Cool] to [Warm].
*2 Cannot be set to 0 seconds in modes without selection of the number of shots.
*3 One shot (cannot be modified) in modes without selection of the number of shots.
*4 Not available, but switches to  Z in some cases.
*5 Not available, but switches to  Z when the flash fires.
*6 FE lock not available in  ! flash mode.
][
h
Z
!
e
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