Canon Pixma Mp630 User Guide
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Page 751
Advanced Guide > Troubleshooting > Problems with Scanning > ScanGear (Scanner Driver) Does Not Start ScanGear (Scanner Driver) Does Not Start Check 1: Make sure that the MP Drivers are installed. Insert the Setup CD-ROM into the computers disc drive, then select Custom Install and install MP Drivers. Check 2: On the File menu of the application, select Select Source and select the machine. Important Do not select the model name that includes WIA in it. Note The operation may differ depending on the...
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Advanced Guide > Troubleshooting > Problems with Scanning > Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear Check 1: Make sure that the machine is turned on. Check 2: Connect the USB cable to a different USB port on the computer. Check 3: If the USB cable is connected to a hub, remove it from the hub and connect it to a USB port on the computer. Check 4: Make sure that the MP Drivers are...
Page 753
Advanced Guide > Troubleshooting > Problems with Scanning > Scan Quality (Image Displayed on the Monitor) Is Poor Scan Quality (Image Displayed on the Monitor) Is Poor Check 1: Increase the scanning resolution. Resolution Check 2: Set the scale to 100%. Some applications do not display images clearly if the image is too small. Check 3: If moire (stripe pattern) appears, take the following measures and scan again. On the Basic Mode tab of ScanGear (scanner driver), select Magazine(Color) in Select...
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Advanced Guide > Troubleshooting > Problems with Scanning > Scanned Image Is Surrounded by Extra White Areas Scanned Image Is Surrounded by Extra White Areas Check: Specify the scan area. Click (Auto Crop) in ScanGear (scanner driver) to automatically set the scan area for your document. You can also manually specify the scan area, for example when there are white margins along the document. Adjusting Cropping Frames Page top Page 754 of 805 pages Scanned Image Is Surrounded by Extra White Areas
Page 755
Advanced Guide > Troubleshooting > Problems with Scanning > Cannot Scan Properly with Multi Crop Cannot Scan Properly with Multi Crop Check 1: Make sure that the documents are placed correctly on the Platen. Placing Documents Check 2: Scan each item individually without using Multi Crop. Some applications do not support multiple image scanning. Page top Page 755 of 805 pages Cannot Scan Properly with Multi Crop
Page 756
Advanced Guide > Troubleshooting > Problems with Scanning > Cannot Scan Properly in Auto Scan Mode Cannot Scan Properly in Auto Scan Mode Check 1: Make sure that the documents are placed correctly on the Platen. Placing Documents Check 2: Multiple image scanning may not be supported. Some applications do not support multiple image scanning. In that case, scan each item individually. Page top Page 756 of 805 pages Cannot Scan Properly in Auto Scan Mode
Page 757
Advanced Guide > Troubleshooting > Problems with Scanning > Slow Scanning Speed Slow Scanning Speed Check 1: To view the image on a monitor, set the output resolution to around 150 dpi. To print, set it to around 300 dpi. Resolution Check 2: Disable Fading Correction, Grain Correction, etc. Image Settings Check 3: In MP Navigator EX, deselect the Correct slanted document checkbox and scan again. Scan Settings Dialog Box Check 4: In MP Navigator EX, deselect the Detect the orientation of text documents...
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Advanced Guide > Troubleshooting > Problems with Scanning > There is not enough memory. Message Is Displayed There is not enough memory. Message Is Displayed Check 1: Exit other applications and try again. Check 2: Reduce the resolution or output size and scan again. Resolution Page top Page 758 of 805 pages There is not enough memory. Message Is Displayed
Page 759
Advanced Guide > Troubleshooting > Problems with Scanning > Computer Stops Operating during Scanning Computer Stops Operating during Scanning Check 1: Restart the computer, reduce the output resolution in ScanGear (scanner driver) and scan again. Check 2: Delete unnecessary files to obtain sufficient free hard disk space, then scan again. Error message may appear when scanning a large document at high resolution. Check 3: For Location of Temporary Files in MP Navigator EX, specify a folder on a drive...
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Advanced Guide > Troubleshooting > Problems with Scanning > Scanner Does Not Work After Upgrading Windows Scanner Does Not Work After Upgrading Windows Check: Disconnect the machine from the computer, then uninstall and reinstall the MP Drivers and MP Navigator EX. Step 1: Uninstall the MP Drivers. See Uninstalling the MP Drivers for details. Step 2: Uninstall MP Navigator EX. 1.From the Start menu, select (All) Programs > Canon Utilities > MP Navigator EX 2.0 > MP Navigator EX Uninstall. 2.When a...