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Canon Pixma Mp630 User Guide

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Page 761

Advanced Guide > Troubleshooting > Software Problems
Software Problems
E-mail Software Program You Want to Use Does Not Appear in the Screen for Selecting an E-mail
Software Program
Scanned Image Is Printed Enlarged (Reduced)
Scanned Image Is Enlarged (Reduced) on the Computer Monitor
Scanned Image Does Not Open
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Page 761 of 805 pages Software Problems
 

Page 762

Advanced Guide > Troubleshooting > Software Problems > E-mail Software Program You Want to Use Does Not Appear
in the Screen for Selecting an E-mail Software Program
E-mail Software Program You Want to Use Does Not Appear in
the Screen for Selecting an E-mail Software Program
Check 1: MP Navigator EX may not support the e-mail software program.
The following e-mail software programs are supported. (Image are attached to the mail message
automatically.)
- Windows Mail (Windows Vista)
- Outlook Express...

Page 763

Advanced Guide > Troubleshooting > Software Problems > Scanned Image Is Printed Enlarged (Reduced)
Scanned Image Is Printed Enlarged (Reduced)
Check: Set the printing size in the application.
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Page 763 of 805 pages Scanned Image Is Printed Enlarged (Reduced)
 

Page 764

Advanced Guide > Troubleshooting > Software Problems > Scanned Image Is Enlarged (Reduced) on the Computer
Monitor
Scanned Image Is Enlarged (Reduced) on the Computer
Monitor
Check 1: Change the display setting in the application.
You cannot reduce the display size in Paint. To reduce the display size, open the images in an
application that accompanies the machine.
For details, refer to the applications manual. If you have any questions, contact the manufacturer of the
application.
Check 2: Change the...

Page 765

Advanced Guide > Troubleshooting > Software Problems > Scanned Image Does Not Open
Scanned Image Does Not Open
Check: If the file format is not supported by the application, scan the image
again and save it in a popular file format such as JPEG.
For details, refer to the applications manual. If you have any questions, contact the manufacturer of the
application.
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Page 765 of 805 pages Scanned Image Does Not Open
 

Page 766

Advanced Guide > Troubleshooting > MP Navigator EX Problems
MP Navigator EX Problems
Cannot Scan at the Correct Size
Position or Size of the Image Cannot be Detected Correctly When Scanning Using the Operation Panel
Document Is Placed Correctly, but the Scanned Image Is Slanted
Document Is Placed Correctly, but the Orientation Changes in the Scanned Image
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Page 766 of 805 pages MP Navigator EX Problems
 

Page 767

Advanced Guide > Troubleshooting > MP Navigator EX Problems > Cannot Scan at the Correct Size
Cannot Scan at the Correct Size
Check 1: Make sure that the documents are placed correctly on the Platen.
Placing Documents
Check 2: Set Document Size to the actual document size and scan again.
If the matching size is not found, scan at a larger size and trim the image.
See the Toolbar (Trimming) in Correct/Enhance Images Window for details.
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Page 767 of 805 pages Cannot Scan at the Correct Size
 

Page 768

Advanced Guide > Troubleshooting > MP Navigator EX Problems > Position or Size of the Image Cannot be Detected
Correctly When Scanning Using the Operation Panel
Position or Size of the Image Cannot be Detected Correctly
When Scanning Using the Operation Panel
Check 1: Make sure that the documents are placed correctly on the Platen.
Placing Documents
Check 2: Check that the MP Navigator EX settings are correctly set
according to the document.
Scanning Photos and Documents
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Page 768 of 805 pages...

Page 769

Advanced Guide > Troubleshooting > MP Navigator EX Problems > Document Is Placed Correctly, but the Scanned Image
Is Slanted
Document Is Placed Correctly, but the Scanned Image Is
Slanted
Check: In MP Navigator EX, deselect the Correct slanted document
checkbox and scan again.
Scan Settings Dialog Box (Photos/Documents)
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Page 769 of 805 pages Document Is Placed Correctly, but the Scanned Image Is Slanted
 

Page 770

Advanced Guide > Troubleshooting > MP Navigator EX Problems > Document Is Placed Correctly, but the Orientation
Changes in the Scanned Image
Document Is Placed Correctly, but the Orientation Changes in
the Scanned Image
Check: In MP Navigator EX, deselect the Detect the orientation of text
documents and rotate images checkbox and scan again.
Scan Settings Dialog Box (Photos/Documents)
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Page 770 of 805 pages Document Is Placed Correctly, but the Orientation Changes in the Scanned ...
 
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