Canon Pixma Mg2924 User Guide

Ink Is Not Ejected
Check1 When a FINE cartridge runs out of ink, replace it with a new one.
Check2
 Is the FINE cartridge installed properly?
If the FINE cartridge is not installed securely, ink may not be ejected correctly.
Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges. Then install the FINE cartridges again. Push up the FINE cartridge until it clicks into place.
After confirming that the FINE cartridge is installed properly, close the...

Problems with Scanning
Problems with Scanning
Scan Results Not Satisfactory
Software Problems
632
 

Problems with Scanning
Scanner Does Not Work
ScanGear (Scanner Driver) Does Not Start
Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not
Appear
Cannot Scan Multiple Items at One Time
Cannot Scan Properly with Auto Scan
Slow Scanning Speed
"There is not enough memory." Message Is Displayed
Computer Stops Operating during Scanning
Scanner Does Not Work after Upgrading Windows
Scanned Image Does Not Open
633
 

Scanner Does Not Work
Check 1 Make sure that your scanner or printer is turned on.
Check 2
 Connect the USB cable to a different USB port on the computer.
Check 3  If the USB cable is connected to a USB hub, remove it from the USB hub and
connect it to a USB port on the computer.
Check 4  Restart the computer.
634
 

ScanGear (Scanner Driver) Does Not Start
Check 1 Make sure that MP Drivers is installed.
If not installed, install MP Drivers from the Setup CD-ROM or the web page.
Check 2  Select your scanner or printer on the application's menu.
Important
•
If your scanner or printer name is displayed multiple times, select the one that does not include WIA.
Note
•
The operation may differ depending on the application.
•
Use the WIA driver when scanning from a WIA-compliant application.
Scanning with WIA Driver...

Error Message Appears and the ScanGear (Scanner Driver) ScreenDoes Not Appear
Check 1  Make sure that your scanner or printer is turned on.
Check 2  Turn off your scanner or printer, then reconnect the USB cable and replug the
power cord.
Check 3  Connect the USB cable to a different USB port on the computer.
Check 4  If the USB cable is connected to a USB hub, remove it from the USB hub and
connect it to a USB port on the computer.
Check 5  Make sure that MP Drivers is installed.
If not installed,...

Cannot Scan Multiple Items at One Time
Check 1 Make sure that the items are placed correctly.
Placing Items (When Scanning from a Computer)
Check 2
 Check if you can properly scan one item.
Some applications do not support multiple image scanning. In that case, scan each item individually.
637
 

Cannot Scan Properly with Auto Scan
Check 1 Make sure that the items are placed correctly.
Placing Items (When Scanning from a Computer)
Check 2
 Multiple items scanning may not be supported.
Some applications do not support multiple image scanning. In that case, scan each item individually.
638
 

Slow Scanning Speed
Check 1 To view the image on a monitor, set the output resolution to around 150 dpi. To
print, set it to around 300 dpi.
Resolution
Check 2  Set Fading Correction , Grain Correction , etc. to None.
Refer to "Image Settings" for your model from Home of the  Online Manual for details.
Check 3
 In IJ Scan Utility, deselect the  Correct slanted text document  / Detect the
orientation of text document and rotate image  checkbox and scan again.
Settings (Document Scan) Dialog Box...

"There is not enough memory." Message Is Displayed
Check 1 Exit other applications and try again.
Check 2
 Reduce the resolution or output size and scan again.
Resolution
640