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Canon Pixma Mg2924 User Guide

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Page 591

Cannot Detect a Machine on a Network
Cannot Detect the Machine When Setting up Network Communication
The Machine Cannot Be Detected in the Wireless LAN
591
 

Page 592

Cannot Detect the Machine When Setting up Network
Communication
If the machine could not be detected on the network when setting up the network communication, confirmthe network settings before redetecting the machine.
Cannot Detect the Machine during Wireless LAN Setup: Check 1
Important
•
If the machine cannot be detected while you are setting up the network communication using a USB
cable, the machine may be in the access point mode. In this case, finish the access point mode and enable the wireless...

Page 593

Cannot Detect the Machine during Wireless LAN Setup: Check 1Are the computer and network device (router, access point, etc.) configured
and can the computer connect to the network?
Make sure that you can view web pages on your computer.
If you cannot view any web pages:
Configure the computer and network device.
For the procedures, refer to the instruction manuals supplied with the computer and network device, or contact their manufacturers.
If you can view web pages after configuring the computer and...

Page 594

Cannot Detect the Machine during Wireless LAN Setup: Check 2Does the firewall function of your security software or operation system forcomputer interfere with setting up the network communication?
The firewall function of your security software or operation system for computer may limit communications
between the machine and your computer. Confirm the setting of firewall function of your security software
or operation system or the message appearing on your computer.
If the firewall function interferes...

Page 595

Cannot Detect the Machine during Wireless LAN Setup: Check 3Check the settings of the access point.Check the settings of the access point for the network connection such as IP address filtering, MAC
address filtering, or DHCP function.
Make sure that the radio channel of the access point and that assigned to the machine are the same. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.595
 

Page 596

The Machine Cannot Be Detected in the Wireless LAN
Check1 Make sure that the machine is turned on.
Check2
 Make sure that the  Wi-Fi lamp is lit on the operation panel of the machine.
If the  Wi-Fi lamp is off, the wireless LAN is disabled. Follow the procedure below to enable the wireless LAN.
1.
Press and hold the  Stop button until the  Alarm lamp flashes 18 times.
2.
Release the  Stop button.
3.
Press the  Color button.
Wireless LAN is enabled and the  Wi-Fi lamp is lit.
Check3
 When the machine is...

Page 597

If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed nearby,the device may cause interference. Place the wireless station as far away from the interference source as
possible.
Check11  Make sure that the network settings of the computer are correct.
Make sure that the computer can communicate with the access point over the wireless LAN.
Check12  Make sure that  Enable bidirectional support  is selected in the Ports sheet of
the properties dialog box of...

Page 598

Other Problems with Network
Forgot an Access Point Name, SSID, or a Network Key
The Message Is Displayed on the Computer Screen During Setup
The Administrator Password Set to the Machine Was Forgotten
Checking Information about the Network
Packets Are Sent Steadily
How to Restore the Machine's Network Settings to Factory Default
598
 

Page 599

Forgot an Access Point Name, SSID, or a Network Key
Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or
WPA/WPA2 Key)
How to Set an Encryption KeyCannot Connect with an Access Point to Which a WEP or WPA/WPA2 KeyIs Set (You Forgot the WEP or WPA/WPA2 Key)
For information on how to set up the access point, refer to the instruction manual provided with the access
point or contact its manufacturer. Make sure that the computer and the access point can communicate...

Page 600

The Message Is Displayed on the Computer Screen During Setup
The Enter Password Screen Is Displayed During Setup
The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Search Screen
"You are connecting the machine to the non encrypted wireless network" Is DisplayedThe Enter Password Screen Is Displayed During SetupThe following screen is displayed if an administrator password is set to the machine which has already
been set up to use via a network.
Enter the...
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