Canon Pixma Ip2850 User Guide

							Installing the Printer DriverYou can access our web site through the Internet and download the latest printer driver and XPS printerdriver for your model.
The procedure for installing the downloaded printer driver is as follows:1.
Turn off the printer
2.
Start the installer
Double-click the icon of the downloaded file.
The installation program starts.
Important
•
In Windows 8, Windows 7, or Windows Vista, a confirmation/warning dialog box may appear when starting, installing or uninstalling software.This dialog box appears when administrative rights are required to perform a task.
When you are logged on to an administrator account, click  Yes (or Continue , Allow ) to continue.
Some applications require an administrator account to continue. In such cases, switch to an administrator account, and restart the operation from the beginning.
3.
Install the printer driver
Take the appropriate action as described on the screen.
Note
•
To use a network printer from a client printer, you must manually select the connection destination from the client.
To manually select a connection destination, click  Cancel in the Connect Cable  window. When
the confirmation message appears, click  Yes.
In the  Installation Incomplete  window, select the Select printer port check box, click Manual
Selection , and then select the appropriate port.
4.
Complete the installation
Click  Complete .
Depending on the environment you are using, a message prompting you to restart the computer may be
displayed. To complete the installation properly, restart the computer.
Important
•
You can install the XPS printer driver with the same procedure for installing the printer driver. However, when installing the XPS printer driver, first complete installation of the printer driver.
•
You can download the printer driver and XPS printer driver for free, but any Internet access chargesincurred are your responsibility.
•
Before installing the latest printer driver, delete the previously installed version .
Related Topics
Obtaining the Latest Printer Driver
Deleting the Unnecessary Printer Driver
Before Installing the Printer Driver
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							Sharing the Printer on a NetworkWhen multiple computers are being used in the network environment, you can share the printer connectedto one computer with the other computers.
The Windows versions of the computers connected to the network do not necessarily have to be the same.•
Settings on Print Server
This section describes the procedure for setting a computer that connects with this printer directly
through a USB cable.
•
Settings on Client PC
This section describes the procedure for setting a computer that uses this printer though a network.
When you execute print, the data is sent to the printer through the print server system.
Important
•
In case an error occurred when a document is printed by the client system to a shared printer, the error message of Canon IJ Status Monitor will be displayed both on the client system and the print server
system. For regular printing, Canon IJ Status Monitor will be displayed only on the client system.
Note
•
You must install a print driver in the print server and in each client.
Related Topic
Restrictions on Printer Sharing
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							Settings on Print ServerWhen you use the printer on a network, set up the printer driver for sharing on the print server system.
The procedure for setting up the print server systems is as follows:1.
Install the printer driver  on the print server system
2.
Select as described below:
•
If you are using Windows 8, from the Desktop charms, select  Settings -> Control Panel  ->
Hardware and Sound  -> Devices and Printers .
•
If you are using Windows 7, select the  Start menu ->  Devices and Printers .
•
If you are using Windows Vista select the  Start menu ->  Control Panel  -> Hardware and Sound  -
>  Printers .
•
If you are using Windows XP, select the  start menu ->  Control Panel  -> Printers and Other
Hardware  -> Printers and Faxes .
The  Devices and Printers  window (Windows 8, Windows 7),  Printers window (Windows Vista) or
Printers and Faxes  window (Windows XP) is displayed.
3.
Click the icon for the model name of printer to be shared
•
If you are using Windows 8, press the Alt key, and from the displayed  File menu, click  Printer
properties  -> "Your model name" ->  Sharing tab.
•
If you are using Windows 7, press the Alt key on your keyboard and then select  Printer properties
->  Sharing  tab from the displayed  File menu.
•
If you are using Windows Vista, press the Alt key on your keyboard and then select  Run as
administrator  -> Sharing...  from the displayed  File menu.
•
If you are using Windows XP, select  Sharing... from the File menu.
Important
•
In Windows 8, Windows 7, or Windows Vista, a confirmation/warning dialog box may appear when
starting, installing or uninstalling software.This dialog box appears when administrative rights are required to perform a task.When you are logged on to an administrator account, click  Yes (or Continue , Allow ) to continue.
Some applications require an administrator account to continue. In such cases, switch to an
administrator account, and restart the operation from the beginning.
Note
•
Windows XP may display a message recommending the user to use the Network Setup Wizard toset up sharing.
When this message appears, choose not to use the wizard and then set up sharing.
4.
Set sharing
Select  Share this printer  on the Sharing  tab to set a shared name if necessary, and click  OK.
The setup on the print server system is complete. Next, set up the client systems.
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							Settings on Client PCAfter setting up the print server system, set up the client system.
The procedure for setting up the client systems is as follows:
If you are using Windows 8, Windows 7, or Windows Vista1.
Install the printer driver  on the client systems
Note
•
You must manually select the connection destination on the client computer.
During installation, click  Cancel in the Connect Cable  window. When the confirmation
message appears, click  Yes.
In the  Installation Incomplete  window, select the Select printer port check box, click Manual
Selection , and then select the appropriate port.
2.
Start the wizard
•
If you are using Windows 8, from the Desktop charms, select  Settings -> Control Panel  ->
Hardware and Sound  -> Devices and Printers  -> Add a printer .
•
If you are using Windows 7, select the  Start menu ->  Devices and Printers  -> Add a printer .
•
If you are using Windows Vista, select the  Start menu ->  Network -> Add Printer .
The  Add Printer  window appears.
3.
Add a printer
Select  Add a network, wireless or Bluetooth printer , and click the icon for the printer that you have
configured on the print server system to be shared, and then click  Next.
Note
•
If the icon for the printer is not displayed, check that the printer is actually connected to the print
server.
•
It may take some time for the icon for the printer to appear.
4.
Complete the setup
Take the appropriate action as described on the screen and then click  Finish.
•
If you are using Windows 8 or Windows 7, the icon for the shared printer will be created in the
Devices and Printers  window.
•
If you are using Windows Vista, the icon for the shared printer will be created in the  Printers
window.
The setup on the client systems is complete. You can now share the printer in the network.
If you are using Windows XP
1.
Install the printer driver on the client systems
For installation instructions, see "
Installing the Printer Driver ."
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							Note•
You must manually select the connection destination on the client computer.During installation, click  Cancel in the Connect Cable  window. When the confirmation
message appears, click  Yes.
In the  Installation Incomplete  window, select the Select printer port check box, click Manual
Selection , and then select the appropriate port.
2.
Start the wizard
Select the  start menu ->  Control Panel  -> Printers and Other Hardware  -> Printers and Faxes  ->
Add a printer .
When  Welcome to the Add Printer Wizard  screen appears, click Next.
3.
Add a printer
Select  A network printer, or a printer attached to another computer , then click Next.
On the  Specify a Printer  window, click Next and then search for the print server system.
Click the icon for the printer that you have configured on the print server system to be shared, and then click  Next.
Note
•
If the icon for the printer is not displayed, check that the printer is actually connected to the print
server.
4.
Complete the setup
Take the appropriate action as described on the screen and then click  Finish.
The icon for the shared printer will be created in the  Printers and Faxes window.
The setup on the client systems is complete. You can now share the printer in the network.
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							Restrictions on Printer SharingIf you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" whenreading this information.
These are restrictions that apply when you are using a printer in a network environment. Check the
restrictions for the environment you are using.
When You Are Sharing a Printer in a Network•
A print completion message may be displayed. To disable the message from being displayed, follow
the procedure below.
◦
If you are using Windows 8:
In the  Devices and Printers  window of the client, select the printer from  Printers, and click  Print
server properties  on the command bar.
Uncheck  Show informational notifications for network printers  on the Advanced  tab, and
then restart the computer.
◦
If you are using Windows 7:
In the  Devices and Printers  window of the client, select the printer from  Printers and Faxes, and
click  Print server properties  on the command bar.
Uncheck  Show informational notifications for network printers  on the Advanced  tab, and
then restart the computer.
◦
If you are using Windows Vista:
Press the Alt key from the  Printers window on the client system. Open  Run as administrator ->
Server Properties...  from the displayed File menu.
Uncheck  Show informational notifications for network printers  on the Advanced  tab, and
then restart the computer.
◦
If you are using Windows XP:
Open  Server Properties  from the File menu of the  Printers and Faxes  window on the print
server system.
Uncheck  Notify when remote documents are printed  on the Advanced  tab, and then restart
the computer.
•
The bi-directional communication function is disabled and the correct printer status may not be recognized.
If a client user opens the printer driver properties (to display the properties when using Windows 8 or
Windows 7, press the Alt key, and select  Printer properties from the displayed  File menu) and then
clicks  OK with the  Enable bidirectional support  check box cleared on the Ports tab, the
bidirectional communication function of the print server may also be disabled. In this case, check  Enable bidirectional support  check box on both the print server system and the
client system.
•
When you print from a client system, you cannot use Canon IJ Preview.
•
When the functions on the  Maintenance tab cannot be set properly from a client system, they may be
grayed out. In this case, change the settings from the print server.
When you change the settings of the print server, you should delete the icon of the shared printer
from the client system, and then specify the shared settings again in the client system.
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							When the Same Printer Driver is Installed in the Print Server System and the
Client System as the Local Printer•
The net crawl function may automatically create a network printer icon on the client system.
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							Troubleshooting
The Printer Cannot Be Powered On
Printing Does Not Start
Paper Does Not Feed Properly/"No Paper" Error Occurs
Print Results Not Satisfactory
Ink Is Not Ejected
Paper Jams
If an Error Occurs
Search Each Function
Problems with Printing
Problems with Printing Quality
Problems with the Printer
Problems with Installation/Downloading
About Errors/Messages Displayed
If You Cannot Resolve the Problem
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							Problems with Printing
Printing Does Not Start
Paper Jams
Paper Does Not Feed Properly/"No Paper" Error Occurs
Printing Stops Before It Is Completed
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							Printing Does Not Start
Check1 Make sure that the power plug is securely plugged in, then press the  ON/
RESUME  button to turn the printer on.
While the  POWER lamp is flashing, the printer is initializing. Wait until the  POWER lamp stops flashing and
remains lit.
Note
•
When printing large data such as a photo or graphics, it may take longer to start printing. While the
POWER  lamp is flashing, the computer is processing data and sending it to the printer. Wait until printing
starts.
Check2  Make sure that the USB cable is securely plugged in to the printer and the
computer.
When the printer is connected to your computer with a USB cable, check the followings:
•
If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult
the reseller of the relay device for details.
•
There could also be a problem with the USB cable. Replace the USB cable and try printing again.
Check3  If there are any unnecessary print jobs, delete them.
Deleting the Undesired Print Job
Check4  Make sure that your printer's name is selected in the Print dialog box.
The printer will not print properly if you are using a printer driver for a different printer. Make sure that your printer's name is selected in the Print dialog box.
Note
•
To make the printer the one selected by default, select  Set as Default Printer.
Check5
 Configure the printer port appropriately.
Make sure that the printer port is configured appropriately.
1.
Log on as a user account with administrator privilege.
2.
Select items as shown below.
•
In Windows 8, select  Control Panel from the Settings charm on  Desktop > Hardware and Sound  >
Devices and Printers .
•
In Windows 7, select Devices and Printers  from the Start menu.
•
In Windows Vista, select the  Start menu >  Control Panel  > Hardware and Sound  > Printers .
•
In Windows XP, select the  Start menu >  Control Panel  > Printers and Other Hardware  > Printers
and Faxes .
3.
Open the properties of the printer driver for the printer.
•
In Windows 8 or Windows 7, right-click the "Canon XXX" icon (where "XXX" is your printer's name),
then select  Printer properties .
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