Canon Maxify Mb5320 User Guide

Troubleshooting Problems Sending Faxes (Fax Driver)
Check 1 Is the power turned on?
You cannot send faxes if the power is turned off. Press the  ON button to turn the power on.
If you disconnected the power cord without turning off the power (one of the buttons on the operation panel is lit),
reconnecting it turns on the power.
If you disconnected the power cord after pressing the  ON button to turn off the power (no buttons on the
operation panel are lit), reconnect it, then press the  ON button to turn...

Check 7 Does a printer error occur?
Check if a message is displayed on the LCD monitor.
If a support code is displayed, see "Support Code List" for your model from Home of the  Online Manual.
If no support code is displayed, see "A Message Is Displayed" for your model from Home of the  Online Manual.
If you are in a hurry, press the  Stop button to close the message, then send the fax.
Check 8
 Is the telephone line connected correctly?
Reconnect the telephone line cable to the telephone...

General Notes (Fax Driver)This fax driver is subject to the following restrictions. Keep the following points in mind when using the faxdriver.•
The fax driver may not work correctly when sending a Microsoft Excel 2002 document as a fax with theAllow A4/Letter Paper Resizing  option checked in Microsoft Excel 2002. Follow the instructions below
to solve the problem:
1.
Click  Options...  from the Tools menu.
2.
Uncheck the  Allow A4/Letter Paper Resizing  option on the International tab.
•
When using a...

Troubleshooting
The Machine Cannot Be Powered On
Printing Does Not Start
Paper Does Not Feed Properly/"No Paper" Error Occurs
Print Results Not Satisfactory
Ink Is Not Ejected
Paper Jams
If an Error Occurs
Problems Sending Faxes
Problems Receiving Faxes
Search Each Function
Problems with Network Communication
Problems with Printing
Problems with Printing Quality
Problems with Scanning
Problems with Faxing
Problems with the Machine
Problems with Installation/Downloading
About Errors/Messages...

Problems with Network Communication
Problems with the Machine While Using with Network
Cannot Detect a Machine on a Network
Other Problems with Network
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Problems with the Machine While Using with Network
The Machine Stopped Working Suddenly
Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Machine
Printing Speed Is Slow
Cannot Use the Machine on Replacing an Access Point or Changing Its settings
916
 

The Machine Stopped Working Suddenly
Cannot Communicate with the Machine After the Network Settings Are Changed
Cannot Communicate with the Machine over the Wireless LAN
Cannot Communicate with the Machine Using the Access Point Mode
Cannot Communicate with the Machine over the Wired LAN
Cannot Print, Scan, or Fax from a Computer Connected to the Network
Cannot Communicate with the Machine After the Network Settings Are
Changed
It may take a while for the computer to obtain the IP address, or you may...

For the procedures to connect a network device to the computer and set them up, refer to the instructionmanual of your network device or contact its manufacturer.
Check7  Make sure that the radio status is good and adjust the installation positions
while monitoring the radio status with IJ Network Tool.
Monitoring Wireless Network Status
Check8  Make sure that a valid wireless channel is used.
The wireless channel to be used may be limited depending on wireless network devices installed in the
computer....

Cannot Communicate with the Machine Using the Access Point Mode
Check1 Make sure that the machine is turned on.
Check2 Is Change LAN  in LAN settings  under Device settings  set to Disable LAN ,
Wireless LAN active , or Wired LAN active ?
Select  Access point mode active .
Check3
 Is the machine selected to connect external communication devices (e.g.
computers, smartphones, or tablets)?
Select an access point name (SSID) specified for the machine as a destination for external communicationdevices....

If the problem is not resolved, perform setup with the Setup CD-ROM or perform it according to theinstructions on our website.
Cannot Print, Scan, or Fax from a Computer Connected to the
Network
Check1  Make sure that the network settings of the computer are correct.
For the procedures to set up the computer, refer to the instruction manual of your computer or contact its manufacturer.
Check2  If the MP Drivers are not installed, install them.
Install the MP Drivers with the Setup CD-ROM or install them...