Canon Ir3100c User Guide

Replacing the Toner Cartridge2-9
Routine Maintenance
2
6Turn the knob of the toner cartridge in the direction of the arrow (clockwise) 
until it stops.
IMPORTANT
Before you turn  the knob on the toner cartridge, make sure that the toner cartridge is pushed in as far as 
possible.
7Close the toner supply port cover, and close the front cover of the main unit.
CAUTION
When closing the cover, be careful not to get your fingers caught, as this may result in personal 
injury.
IMPORTANT
Make sure to close the...

Replacing the Toner Cartridge2-10
Routine Maintenance
2
 

CHAPTER
3-1
3
Troubleshooting
This chapter explains what to do in response to a paper jam and an error message display.Clearing Paper Jams  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . 3-2
List of Error Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . 3-6
List of Error Codes without Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

Clearing Paper Jams3-2
Troubleshooting
3
Clearing Paper Jams
WARNING
The screen indicating the location of the paper jam appears on the touch panel display, followed by 
instructions on how to clear the paper jam. Th is screen repeatedly appears on the touch panel display 
until the paper jam is entirely cleared.
There are some areas inside the machine which  are subject to high-voltages. When removing 
jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or...

Clearing Paper Jams3-3
Troubleshooting
3
1Inspect all paper jam locations indicated on the touch panel display, and remove 
any jammed paper.
See the appropriate pages below for instructions on finding and removing jammed paper. Or, you can follow 
the instructions on the touch panel display.
If jammed paper tears while it is being removed, be sure to remove any remaining pieces from inside the 
machine.
IMPORTANT
•If the machines power is turned OFF when there is a paper jam, detection of paper jams in...

Clearing Paper Jams3-4
Troubleshooting
3
●If a paper jam occurs inside an optional unit
❑ See the instructions on the following pages.
aFeeder (DADF-L1) (See Feeder (DADF-L1) (Optional), in 
the  Reference Guide .)
b Inner 2way Tray-C1 (See Inner 2way Tray-C1 (Optional), in 
the  Reference Guide .)
c Cassette Feeding Unit-Y1 (See Cassette Feeding Unit-Y1 
(Optional), in the  Reference Guide.)
d Copy Tray-J1 (See Copy Tray-C1 (Optional), in the 
Reference Guide .)
e Finisher-P1 (See Finisher-P1...

Clearing Paper Jams3-5
Troubleshooting
3
2After you have removed all of the jammed paper at the locations indicated on 
the touch panel display, restore all levers and covers to their original positions.
3Continue to follow the procedure and instructions displayed on the touch panel 
display.
Once you have removed all of the jammed paper in locations other than the feeder, printing or copying 
resumes.
If there is paper that still needs to be removed, a screen indicating how to clear that paper jam...

List of Error Messages3-6
Troubleshooting
3
List of Error Messages
List of Error Codes without Messages
If a job or operation does not complete successfully, check the error code, and perform the 
necessary operations according to the error code displayed. You can check the error code on the 
Details screen under [Log] from the System M onitor screen. (See Job Details, in the Reference 
Guide .)
If a send, receive, or fax job does not complete succ essfully, the error code is printed in the Results...

List of Error Messages3-7
Troubleshooting
3
# 703 
Cause The hard disk is full, and no more images can be scanned. 
Remedy 1 Wait a few moments, and try scanning again after other send jobs are complete. 
Remedy 2 Erase documents stored in inboxes. If the machine still does not operate normally, turn the main power OFF, and then back ON again.
# 711 
Cause The inbox memory is full. 
Remedy Erase the unnecessary documents stored in the inbox.
# 712 
Cause The maximum number of documents are already stored...

List of Error Messages3-8
Troubleshooting
3
# 851 
Cause 1 There is insufficient memory remaining in the system. 
Remedy Check the systems available memory, and delete any unnecessary documents stored in the inboxes.
 
Cause 2 The scanned document cannot be stored because there are more than 100 documents in the specified inbox.
 
Remedy If there are a large number of documents, delete them from the specified inbox.
# 852 
Cause An error occurred because the main power switch was turned OFF while a job...