Canon Ir 3025 User Guide

							Clearing Paper Jams3-3
Troubleshooting
3
1Inspect all paper jam locations indicated on the touch panel display, and 
remove any jammed paper.
See the appropriate pages below for instructions on finding and removing jammed paper. Or, you can 
follow the instructions on the touch panel display.
If jammed paper tears while it is being removed, be sure to remove any remaining pieces from inside 
the machine.
IMPORTANT
•If the machines power is turned OFF when there is a paper jam, detection of paper jams in the paper drawers is not possible after the power is turned back ON. Clear paper jams without turning the power OFF.•If a paper jam occurs in the optional Feeder (DADF-N1), you cannot continue operating the machine. Follow the directions on the touch panel display to clear the paper jam. (See Feeder (DADF-N1) (Optional), in the Reference Guide.)
•If the MEAP screen is displayed, a message appears in the Job/Print monitor area. Press [System Monitor], and follow the procedures that appear on the touch panel display to help you remove the jammed paper.
●If a paper jam occurs inside the main unit:
❑See the instructions on the following section.
aFixing Unit (See Fixing Unit (Inside the Main Unit), 
in the Reference Guide.)
bDuplexing Unit (See Duplexing Unit (Inside the Main 
Unit), in the Reference Guide.)
cStack Bypass (See Stack Bypass, in the Reference 
Guide.)
dPaper Drawer 1 (See Paper Drawer 1, in the 
Reference Guide.)
ePaper Drawer 2 (See Paper Drawer 2, in the Reference Guide.)
NOTE
Some areas that are shown to have paper jams may not actually have paper jams. However, always check all locations indicated on the touch panel display in the order that is given.
 
						

							Clearing Paper Jams3-4
Troubleshooting
3
●If a paper jam occurs inside an optional unit:
❑See the instructions on the following section.
aFeeder (DADF-N1) (See Feeder (DADF-N1) 
(Optional), in the Reference Guide.)
bInner 2 Way Tray-D1 (See Inner 2 Way Tray-D1 
(Optional), in the Reference Guide.)
cCassette Feeding Unit-Y2 (See Cassette Feeding 
Unit-Y2 (Optional), in the Reference Guide.)
dCopy Tray-J1 (See Copy Tray-J1 (Optional), in the 
Reference Guide.)
eFinisher-S1 (See Finisher-S1 (Optional), 
Finisher-S1/Puncher Unit-Q1 (Optional), or Inside 
the Transfer Cover of the Finisher-S1 (Optional), in 
the Reference Guide.) 
fPaper Deck-Q1 (See Paper Deck-Q1 (Optional), in 
the Reference Guide.)
gFinisher-Q3 (See Inside the Top Cover of the 
Finisher-Q3/Saddle Finisher-Q4 (Optional), or 
Buffer Pass Unit of the Finisher-Q3/Saddle 
Finisher-Q4 (Optional), in the Reference Guide.) 
hPuncher Unit-L1 (See Puncher Unit-L1 (Optional), 
in the Reference Guide.) 
iSaddle Finisher-Q4 (See Inside the Top Cover of 
the Finisher-Q3/Saddle Finisher-Q4 (Optional), 
Buffer Pass Unit of the Finisher-Q3/Saddle 
Finisher-Q4 (Optional), Inside the Front Cover of 
the Saddle Finisher-Q4 (Optional), or Saddle 
Stitcher Unit (Optional), in the Reference Guide.) 
 
						

							Clearing Paper Jams3-5
Troubleshooting
3
2After you have removed all of the jammed paper at the locations indicated 
on the touch panel display, restore all levers and covers to their original 
positions.
3Continue to follow the procedure and instructions displayed on the touch 
panel display.
Once you have removed all of the jammed paper in locations other than the feeder, printing or copying 
resumes.
If there is paper that still needs to be removed, a screen indicating how to clear that paper jam 
appears on the touch panel display. Repeat the procedure from step 1.
NOTE
You do not have to re-enter the number of copies or prints, even if you are printing multiple sets. The machine automatically recalculates the number of copies or prints to make based on the number of sheets that have jammed.
 
						

							List of Error Messages3-6
Troubleshooting
3
List of Error Messages
List of Error Codes without Messages
If a job or operation does not complete successfully, check the error code, and perform the 
necessary operations according to the error code displayed. You can check the error code on 
the Details screen under [Log] from the System Monitor screen. (See Job Details, in the 
Reference Guide.)
If a send, receive, or fax job does not complete successfully, the error code is printed in the 
Results column on the Activity Report and Send Report. (See Printing Communication 
Reports, in the Sending and Facsimile Guide.)
Perform the necessary procedures according to the error code.
NOTE
If a send job is cancelled,  is printed in the Results column on the Send report.
# 001 
Cause Paper or originals are jammed. 
Remedy Remove any jammed paper or originals. (See Clearing Paper Jams, or Feeder (DADF-N1) (Optional), in the Reference Guide.)
# 009 
Cause 1 There is no paper. 
Remedy Load paper. (See Paper Drawers, in the Reference Guide.) 
Cause 2 The paper drawer is not inserted correctly into the machine. 
Remedy Insert the paper drawer properly. (See Paper Drawers, in the Reference Guide.)
 
						

							List of Error Messages3-7
Troubleshooting
3
# 037 
Cause Documents could not be received because there was insufficient memory available. 
Remedy Erase unwanted documents and documents with errors from memory in order to increase the amount of available memory. (See Introduction to the Mail Box Functions, in the Copying and Mail Box Guide, or Receiving Documents, in the Sending and Facsimile Guide.)
# 099
Cause Copying/printing was interrupted.
Remedy Try copying/printing again.
# 701 
Cause The specified Department ID does not exist, or the password has changed. 
Remedy Enter the correct Department ID or password using   -   (numeric keys) on the control panel, and try again.
# 703 
Cause The hard disk is full, and no more images can be scanned. 
Remedy 1 Wait a few moments, and try scanning again after other send jobs are complete. 
Remedy 2 Erase documents stored in inboxes. If the machine still does not operate normally, turn the main power OFF, and then back ON again.
# 711 
Cause The inbox memory is full. 
Remedy Erase the unnecessary documents stored in the inbox.
 
						

							List of Error Messages3-8
Troubleshooting
3
# 712 
Cause The maximum number of documents are already stored in the inbox. 
Remedy Erase the unnecessary documents stored in the inbox.
# 749 
Cause You could not execute the job because a service call message is being displayed. 
Remedy Turn the main power OFF, wait for three or more seconds, and turn the main power back ON. If the machine still does not work normally, turn the main power OFF, disconnect the machine, and contact your local authorized Canon dealer.
# 816 
Cause You cannot print because the set page Limit total has been reached. 
Remedy Contact your System Manager.
# 849
Cause Device information could not be delivered because the client machine is processing a job.
Remedy Try delivering device information again after the client machine finishes processing the job.
# 850
Cause Device information could not be delivered because a screen relating to the delivered device information is being displayed.
Remedy Try delivering the device information again after the client machine finishes displaying the screen.
 
						

							List of Error Messages3-9
Troubleshooting
3
# 851 
Cause 1 There is insufficient memory remaining in the system. 
Remedy Check the systems available memory, and delete any unnecessary documents stored in the inboxes. 
Cause 2 The scanned document cannot be stored because there are more than 2,000 documents in the specified inbox. 
Remedy If there are a large number of documents, delete them from the specified inbox.
# 852 
Cause An error occurred because the main power switch was turned OFF while a job was being processed. 
Remedy Check to see if the main power switch is turned ON. Try processing the job again, if necessary.
# 853 
Cause 1 When trying to print a large number of pages, the job is not performed due to insufficient memory resources. 
Remedy Reduce the number of pages to print, or perform the print job again when no other jobs are reserved.
Cause 2 The job could not be processed, because it was canceled from the printer driver while the print data was being sent to the machine.
Remedy Try printing again.
 
						

							List of Error Messages3-10
Troubleshooting
3
 # 854
Cause Device information could not be delivered because the client machine has Restrictions for Receiving Device Info. in Device Information Delivery Settings in System Settings (from the Additional Functions screen) set to On, and device information from the host machine cannot be delivered.
Remedy Try delivering device information again after setting Restrictions for Receiving Device Info. to Off.
# 855
Cause Device information could not be delivered because a language that the client machine cannot handle was included in the device information.
Remedy Contact your local authorized Canon dealer.
 
						

							CHAPTER
4-1
4
Appendix
This chapter provides other useful information.
Multifunctional Operations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Available Paper Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Check Sheet for the Periodic Inspection of the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
 
						

							Multifunctional Operations4-2
Appendix
4
Multifunctional Operations
The iR4570/iR3570/iR2870/iR2270 offers the user many functions, such as printing, scanning, 
copying, and sending, which can be used together. The following table provides you with the 
details of multifunctional operations.
: Available
: Unavailable
: Available, but with conditions
ReceiveSendScanPrintCopy: 
Scan 
and Printvia 
Network
via 
Fax
Print 
Data
via 
Network
via 
Fax
Copy/
Mail BoxSendCopyRX 
Document
Print 
Data
Receive
via 
Network
via Fax
Print Data*3 *3 *3 *3 *3
Send
via 
Network
via Fax*3 *1 *1*3 *1*3 *1*3 *1
Scan
Copy/Mail 
Box*1 *1 *1
Send*3 *1*3 *1*3 *1*3
Print
Copy*2 *2
RX 
Document*3 *1*3 *1 *1*3*2 *2*3 *2*3 *2
Print Data*3 *1*3 *1 *1*3*2 *2*3 *2
Copy: 
Scan and Print*1*2 *2