Canon Imageprograf Ipf815 User Guide
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Close Ink Tank Cover Cause Corrective Action The Ink Tank Cover is open. Close the Ink Tank Cover. Ink tank is empty. Cause Corrective Action There is no ink left in an ink tank. Open the Ink Tank Cover and replace the Ink Tank for which the Ink Lamp is flashing. (See "Replacing Ink Tanks .") →P.803 Not much ink is left. Cause Corrective Action Not much ink is left. Prepare a new Ink Tank. We recommend replacing the Ink Tank with a new Ink Tank at this point if you plan to print large-format or high-quantity jobs. Error Message > Messages regarding ink > iPF815 Close Ink Tank Cover 13 905
No ink tank loaded. Cause Corrective Action There is no Ink Tank of the indicated color in the printer. Load or reload the Ink Tank. (See "Replacing Ink Tanks .") →P.803 There is a problem with the Ink Tank. Replace it with a new Ink Tank. (See "Replacing Ink Tanks .") →P.803 Wrong ink tank. Cause Corrective Action The Ink Tank in the printer is incompatible. Load an Ink Tank specified for use with the printer. (See "Replacing Ink Tanks.") →P.803Error Message > Messages regarding ink > No ink tank loaded. iPF81513 906
Messages regarding printing or adjustment Use another paper. .......................................................................................................................................... 907 Cannot print as specified. ................................................................................................................................ 907 Borderless printng not possible. Paper stretched or shrank. ........................................................................... 907 Before borderless printing, move the blue platen switch. ................................................................................908 Blue platen switch is dirty. ............................................................................................................................... 908Use another paper. Cause Corrective ActionThe Printhead and feed amount cannot be adjusted when highly transparent film is loaded. Press the Online button to clear the error. We recommend using a type of paper that you often use, other than film, for Printhead adjustment. (See "Automatic Straightening of Lines and Colors (Auto Head Adj.) .")→P.668 Press the Online button to clear the error, and then adjust the feed amount manually. (See "Manual Band Adjustment (Manual Band Adj) .") →P.678 Cannot print as specified. "Lift the release lever and replace paper with A4/LTR (vertical) or larger. "Cause Corrective Action The loaded paper is too small. Switch to paper A4/Letter (vertical) or larger. "Lift the release lever and replace roll with 10 in. wide or larger roll. "Cause Corrective Action The loaded paper is too small. Load a roll 10 inches wide or larger. Borderless printng not possible. Paper stretched or shrank. Cause Corrective ActionThe loaded roll has expanded or contracted due to environ- mental conditions, making it wider or narrower than the sup- ported width for borderless printing. Hold down the Stop button for a second or more to can- cel printing. Use each type of paper only where the recommended environmental conditions are met. For details on envi- ronmental conditions for various paper, see the Paper Reference Guide. (See "Types of Paper.") →P.617Error Message > Messages regarding printing or adjustment > iPF815 Use another paper. 13 907
Before borderless printing, move the blue platen switch. Cause Corrective Action The blue Switch on the platen was set to the side opposite ● when a borderless print job was re- ceived. Before borderless printing, set the blue Switch on the platen to the ● side. (See "Setting the Blue Switch on the Platen .") →P.872 Blue platen switch is dirty. Cause Corrective Action The blue Switch on the platen is dirty. Open the Top Cover and clean the blue Switch on the platen. (See "Cleaning Inside the Top Cover.") →P.837Error Message > Messages regarding printing or adjustment > Before borderless printing, move the blue platen switch. iPF81513 908
Messages regarding printheads Cannot adjust printhead. ................................................................................................................................. 909 Cannot adjust band. ........................................................................................................................................ 909 PHead needs cleaning. ................................................................................................................................... 910 Wrong printhead. ............................................................................................................................................. 910 Problem with Printhead ................................................................................................................................... 910 Printhead error ................................................................................................................................................ 910 No printhead .................................................................................................................................................... 910 Execute printhead cleaning. ............................................................................................................................ 911Cannot adjust printhead. Cause Corrective Action The Printhead noz- zles are clogged. Execute Auto Head Adj. again, as follows. 1. Press the Online button to clear the error. 2. Print a test pattern to check the nozzles. (See "Checking for Nozzle Clogging .") →P.817 3. Clean the Printhead if the nozzles are clogged. (See "Cleaning the Printhead .") →P.819 4. Execute Auto Head Adj. again. (See "Automatic Straightening of Lines and Colors (Auto Head Adj.) .") →P.668 The Printhead can- not be aligned; high- ly transparent film is loaded. Press the Online button to clear the error. We recommend using a type of paper that you often use, other than film, for Printhead adjust- ment. (See "Automatic Straightening of Lines and Colors (Auto Head Adj.) .") →P.668 The Printhead is in- stalled crooked. Straighten the Printhead as follows, and then execute Auto Head Adj. again. 1. Press the Online button to clear the error. 2. Use Head Inc. Adj. to adjust the angle of inclination of the Printhead. (See "Adjusting Line Misalignment (Head Inc. Adj.) .") →P.672 3. Execute Auto Head Adj. again. (See "Automatic Straightening of Lines and Colors (Auto Head Adj.) .") →P.668 Cannot adjust band. Cause Corrective Action The Printhead nozzles are clog- ged. Execute Auto Band Adj. again, as follows. 1. Press the Online button to clear the error. 2. Print a test pattern to check the nozzles. (See "Checking for Nozzle Clogging .") →P.817 3. Clean the Printhead if the nozzles are clogged. (See "Cleaning the Printhead .") →P.819 4. Execute Auto Band Adj. again. (See "Auto Band Adjustment (Auto Band Adj.) .") →P.677Error Message > Messages regarding printheads > iPF815 Cannot adjust printhead. 13 909
Cause Corrective Action Highly transparent film is loa- ded that cannot be used for au- tomatic feed amount adjust- ment. Press the Online button to clear the error, and then adjust the feed amount manually. (See "Manual Band Adjustment (Manual Band Adj) .") →P.678 PHead needs cleaning. Cause Corrective ActionThe Printhead nozzles are clogged. Press the Online button to resume printing. Follow these steps to clean the Printhead. 1. Hold down the Stop button for a second or more to cancel printing. 2. Printhead cleaning options. (See "Cleaning the Printhead .") →P.819 If the message is still displayed after you execute Head Cleaning B once or twice, contact your Canon dealer for assistance. Wrong printhead. Cause Corrective Action An incompatible Printhead has been installed. Open the Top Cover and replace the Printhead with a new one. (See "Replacing the Printhead.") →P.820 Problem with Printhead Cause Corrective Action The Printhead nozzles are becoming clogged. If printing is faint, clean the Printhead. (See "Cleaning the Printhead.") →P.819 Printhead error Cause Corrective Action There is a problem with the Printhead. Open the Top Cover and replace the Printhead with a new one. (See "Replacing the Printhead.") →P.820 No printhead Cause Corrective Action No Printhead is installed. Install the Printhead. (See "Replacing the Printhead .") →P.820Error Message > Messages regarding printheads > PHead needs cleaning. iPF81513 910
Execute printhead cleaning. Cause Corrective Action The Printhead nozzles are clogged. Follow these steps to clean the Printhead. 1.Hold down the Stop button for a second or more to cancel printing. 2. Printhead cleaning options. (See "Cleaning the Printhead .") →P.819 If this message is still displayed, replace the Printhead. (See "Replacing the Printhead .") →P.820Error Message > Messages regarding printheads > iPF815 Execute printhead cleaning. 13 911
Messages regarding the maintenance cartridge Insert the maintenance cartridge. .................................................................................................................... 912 Wrong maintenance cartridge. ........................................................................................................................ 912 Prepare for maint cart replacement. ................................................................................................................ 912 No Maintenance Cartridge capacity. ............................................................................................................... 912 Maintenance cartridge full. .............................................................................................................................. 912 Maintenance cartridge problem. ...................................................................................................................... 913Insert the maintenance cartridge. Cause Corrective Action The Maintenance Cartridge is not installed. Install the Maintenance Cartridge. (See "Replacing the Maintenance Cartridge.") →P.827 Wrong maintenance cartridge. Cause Corrective Action A Maintenance Cartridge for a different model of printer is installed. Replace it with the Maintenance Cartridge for your partic- ular model.Prepare for maint cart replacement. Cause Corrective Action The Maintenance Cartridge is almost full. You can continue to print, but prepare a new Maintenance Cartridge to use when the message for replacement is displayed.No Maintenance Cartridge capacity. Cause Corrective Action The Maintenance Cartridge cannot absorb enough ink for Printhead cleaning or other operation. After confirming that the printer has stopped operating, replace the Maintenance Cartridge. (See "Replacing the Maintenance Cartridge .") →P.827 Maintenance cartridge full. Cause Corrective Action The Maintenance Car- tridge is full. After confirming that the printer has stopped operating, replace the Maintenance Cartridge. (See "Replacing the Maintenance Cartridge .") →P.827Error Message > Messages regarding the maintenance cartridge > Insert the maintenance cartridge. iPF81513 912
Maintenance cartridge problem. Cause Corrective Action An incompatible or used Maintenance Cartridge has been installed. Install an unused Maintenance Cartridge specified for use with the printer. (See "Replacing the Maintenance Cartridge .") →P.827Error Message > Messages regarding the maintenance cartridge > iPF815 Maintenance cartridge problem. 13 913
Messages regarding the hard disk Hard disk error. ................................................................................................................................................ 914 File read error. ................................................................................................................................................. 914 The mail box is full. .......................................................................................................................................... 914 Mail box full. Now printing without saving data. ............................................................................................... 914 Mail box nearly full. .......................................................................................................................................... 915 Maximum jobs stored. ..................................................................................................................................... 915 Too many jobs for mail box. ............................................................................................................................ 915Hard disk error. Cause Corrective Action The format of the printer's hard disk is invalid. Press the OK button to start reformatting the hard disk. When formatting is finished, the printer automatically restarts. (Formatting will erase all data on the hard disk.)File read error. Cause Corrective Action Files on the printer's hard disk have be- come corrupted. Restart the printer. Only the corrupted files will be deleted, and the printer will restart.The mail box is full. Cause Corrective ActionThere is no more space on the printer's hard disk. Press the Stop button to cancel the print job. Delete print jobs from the queue. (See "Managing Queued Jobs (Deleting or Preempting Other Jobs) .")→P.568 Delete unneeded jobs stored in personal boxes (box numbers in the range 01–29). (See "Deleting Saved Jobs .") →P.577 Mail box full. Now printing without saving data. Cause Corrective Action No more space is available on the printer's hard disk, so jobs are now printed without saving them. (Print jobs can no longer be saved on the hard disk.) After printing, this message is cleared.Error Message > Messages regarding the hard disk > Hard disk error. iPF81513 914