Canon I Sensys Lbp6230dw User Guide

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Uninstalling
When  you no  longer  need installed printer drivers or the  Product Extended Survey Program,  you can uninstall  them to  delete  them from
your computer.
Uninstalling Printer Drivers
Uninstalling the Product Extended  Survey Program
Log on to the computer  with an administrator account.
Display [Programs and  Features]  or [Add  or Remove  Programs]. 
Displaying [Programs and Features]  or  [Add or
Remove  Programs]
Select the printer  driver that  you want to uninstall, and  click [Uninstall/Change]  or [Change/Remove].
 The uninstaller starts.
If you cannot find  the printer  driver that you want to uninstall
Uninstalling Printer Drivers
Start the  uninstaller from the  User Software  CD -ROM/DVD -ROM  or from the  printer driver  file that  you downloaded.
1Insert  the User Software  CD - ROM/DVD - ROM into the drive  on  the computer.
To start the  uninstaller from a printer driver  file that  you downloaded, carry out  the  following  step. 
2Open  the folder  where the uninstaller is  stored.
32- bit operating system
[UFRII] 
[uk_eng]  [32BIT] [misc] folders  of the  CD -ROM/DVD -ROM  or downloaded  file
64- bit operating system
[UFRII] 
[uk_eng]  [x64]  [misc] folders  of the  CD -ROM/DVD -ROM  or downloaded  file
If  you do not  know whether  to  specify  the  32-bit version or the  64-bit version for  Windows  Vista/7/8/Server
2008/Server  2012, see  Checking the Bit  Architecture .
3Double - click UNINSTAL.exe.
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							Select the printer  that  you want to uninstall, and  click [Delete].
If  you click [Cleanup],  then  all files, directory information  and  other data related to  all printers are  deleted, not  only for  the
selected printer but for  all printers in the  list. Normally you should use [Delete] to  uninstall  printer drivers. Click [Cleanup] when
no  printer is  displayed in the  list.
Click [Yes].
The uninstall  starts.
When  the  following  screen appears, click [Yes]  or [Yes To All].
Click [Exit].
Log on to the computer  with an administrator account.
Display [Programs and  Features]  or [Add  or Remove  Programs]. 
Displaying [Programs and Features]  or  [Add or
Remove  Programs]
Select [Canon Laser Printer/Scanner/Fax Extended Survey Program], and  click [Uninstall] or [Remove].
Uninstalling the Product Extended  Survey Program
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							Click [OK].4
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Troubleshooting
If  you encounter problems during installation  of the  printer driver, see  the  following  sections before contacting Canon.
Problems with the Wired  LAN/Wireless  LAN Connection
Problems with the USB Connection
Problems via the Print Server
The printer  that you want does not  appear in [Printer List].Click [Search Again] to  search for  the  printer on  the  network.
The  connection settings may  not  be set correctly. Use  the  MF/LBP  Network Setup  Tool to  configure the  connection settings.MF/LBP Network Setup  Tool
When  you connect the  printer to  a computer  via  wireless LAN, check  whether  the  printer is  properly  installed and  ready to
connect to  the  network.
Cannot Connect  to the Wireless LAN
Cannot Connect to the Wireless LAN
Check the status  of your  computer.
Have  the  settings of the  computer  and  the  wireless router  been completed?
Are  the  cables of the  wireless router  (including  the  power cord  and  LAN cable) correctly plugged in?
Is  the  wireless router  turned ON?
If the problem persists even after  checking the above: Turn  OFF  all of the  devices,  and  then  turn  them ON again.
Wait for  a while, and  try again to  connect to  the  network.
Check whether the printer  is  turned ON.
If  the  printer is  turned ON, turn  it OFF, and  then  turn  it back ON.
Check the installation  site of the printer  and  the wireless router.Is  the  printer too far from the  wireless router ?
Are  there any obstacles such as walls between  the  printer and  the  wireless router ?
Are  there any appliances such as microwave  ovens  or digital cordless  phones that  emit  radio waves near  the
printer?
Problems with the Wired LAN/Wireless LAN Connection
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							Reset  the wireless LAN settings.
Configuring  Wireless LAN Connection Settings
When  you need to manually  set up the connection
If  the  wireless router  is  set up  as described below, enter the  required information  manually.The stealth function is  enabled.
ANY connection refusal is  enabled.
The WEP key  number to  use is  set to  a number from 2  to  4.
The automatically generated  WEP key  (hexadecimal) is  selected.
A function in which the wireless  router refuses  the connection if the SSID  of the device  to  be  connected  is set to  ANY or  is  blank.
When  you need to change the settings  of the wireless router
If  the  wireless router  is  set up  as described below, change the  settings of the  router.
MAC address filtering  is  enabled.
When  only IEEE  802.11n  is  used for  the  wireless communication,  WEP is  selected or the  WPA/WPA2 encryption method is
set to  TKIP.
Installation does not  start.Is  the  printer turned ON?
Are  the  printer and  the  computer  connected correctly via  a USB  cable?  
Connecting via USB
Was the  printer turned ON before you installed the  printer driver ?  If  so, turn  OFF  the  printer and  unplug the  USB  cable, and
then  reinstall the  printer driver.
Installing
Always turn  ON the  printer when the  following  screen is  displayed.
Exchange the  USB  cable. If  the  USB  cable is  a long one, exchange  it for  a shorter one.
If  you are  using a USB  hub,  connect the  printer directly  to  your computer  using a USB  cable.
First delete  the  USB  class driver, and  then  reinstall the  printer driver.
Deleting  the USB Class DriverInstalling
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Problems with the USB Connection
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							You cannot find  the print  server to connect  to.Are  the  print server  and  computer  connected correctly?
Is  the  print server  running ?
Do you have user  rights  to  connect to  the  print server ?  If  you are  not  sure,  consult the  print servers  administrator.
Is  [Network  discovery] enabled ?  (Windows Vista/7/8/Server 2008/Server  2012)
Enabling  [Network discovery]
Problems via the Print Server
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Deleting the USB Class Driver
Delete the  USB  class driver  when it is  not  possible to  install the  printer driver  correctly when using a USB  connection.  Note that  even if
you delete  the  USB  class driver, it will  be installed again automatically when you connect the  printer and  your computer  with a USB
cable.
Connect the printer  and  your computer  with a USB cable (Connecting via USB), and  turn  ON the printer.
Log on to the computer  with an administrator account.
Display [Device Manager]. 
Displaying [Device  Manager]
Double -click [Universal Serial  Bus controllers].
Right-click [USB Printing Support],  and  click [Uninstall].
Be careful to delete [USB Printing Support]  only, and  never delete any other  devices or device drivers
Windows  may  not  operate properly  if  you delete  other devices or device drivers.
If [USB Printing Support]  is  not  displayed
[USB  Printing  Support] is  not  displayed if  the  USB  class driver  is  not  installed properly. In this case, close [Device Manager]
without doing anything further.
Click [OK].
Close  [Device Manager].
Unplug the USB cable, and  restart your computer.
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							LINKS
Connecting via USB
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Appendix
The Appendix provides information  you should know,  such as how to  connect the  printer to  your computer, how to  use the  Installation
Guide, disclaimers, and  copyright  information. It also  explains how to  start the  MF/LBP  Network Setup  Tool manually.  See it as
necessary.
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Connecting the Printer to a Computer
There  are  three ways to  connect the  printer to  a computer: via  wired LAN, via  wireless LAN, and  by using a USB  cable. Select the
connection method that  best suits your communication environment and  devices.
Connect  the  printer to  a router  via  a LAN cable. Connecting via Wired  LAN
The printer and  the  router  are  connected wirelessly (via radio waves),  so you do not
need a LAN cable. Connecting via Wireless LAN
Connect  the  printer to  a computer  via  a USB  cable. Connecting via USB
The supported connection methods differ  depending on  the  printer you are  using. See the  e-Manual supplied  with your printer
for  information  about  the  supported connection methods.
Connecting via Wired LAN
Connecting via Wireless  LAN
Connecting via USB
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