Canon cinema EOS1D C User Manual
Here you can view all the pages of manual Canon cinema EOS1D C User Manual. The Canon manuals for Cinema are available online for free. You can easily download all the documents as PDF.
Page 91
![Page 91
91
Handling Error Messages
What to check on the camera
On the camera, does the FTP server’s IP address setting match
the server’s actual address?
XConfigure the IP address on the camera to match the actual FTP
server address (p.22).
On the camera, does the [Port number setting] for the FTP server
match the actual port number of the FTP server?
XConfigure the same port number (usually 21) on the camera and FTP
server. Configure the port number on the camera to match the actual
FTP server port number...](http://img.usermanuals.tech/thumb/14/1571/w300_cinema-eos1d-c-1478307421_d-90.png "Page 91
91
Handling Error Messages
What to check on the camera
On the camera, does the FTP server’s IP address setting match
the server’s actual address?
XConfigure the IP address on the camera to match the actual FTP
server address (p.22).
On the camera, does the [Port number setting] for the FTP server
match the actual port number of the FTP server?
XConfigure the same port number (usually 21) on the camera and FTP
server. Configure the port number on the camera to match the actual
FTP server port number...")
91 Handling Error Messages What to check on the camera On the camera, does the FTP server’s IP address setting match the server’s actual address? XConfigure the IP address on the camera to match the actual FTP server address (p.22). On the camera, does the [Port number setting] for the FTP server match the actual port number of the FTP server? XConfigure the same port number (usually 21) on the camera and FTP server. Configure the port number on the camera to match the actual FTP server port number...
Page 92
![Page 92
92
Handling Error Messages
Is the FTP server on?
XTurn the FTP server on. The server may have been turned off because
of an energy-saving mode.
On the camera, does the FTP server’s IP address setting (in
[Address]) match the server’s actual address?
XConfigure the IP address on the camera to match the actual FTP
server address (p.22).
Is a firewall or other security software enabled?
XSome security software uses a firewall to restrict access to the FTP
server. Change the firewall settings to allow...](http://img.usermanuals.tech/thumb/14/1571/w300_cinema-eos1d-c-1478307421_d-91.png "Page 92
92
Handling Error Messages
Is the FTP server on?
XTurn the FTP server on. The server may have been turned off because
of an energy-saving mode.
On the camera, does the FTP server’s IP address setting (in
[Address]) match the server’s actual address?
XConfigure the IP address on the camera to match the actual FTP
server address (p.22).
Is a firewall or other security software enabled?
XSome security software uses a firewall to restrict access to the FTP
server. Change the firewall settings to allow...")
92 Handling Error Messages Is the FTP server on? XTurn the FTP server on. The server may have been turned off because of an energy-saving mode. On the camera, does the FTP server’s IP address setting (in [Address]) match the server’s actual address? XConfigure the IP address on the camera to match the actual FTP server address (p.22). Is a firewall or other security software enabled? XSome security software uses a firewall to restrict access to the FTP server. Change the firewall settings to allow...
Page 93
93 Handling Error Messages What to check on the network as a whole Does your network include a router or similar device that serves as a gateway? XIf applicable, ask your network administrator for the network gateway address and enter it on the camera (p.17). XMake sure the gateway address setting is correctly entered on all network devices, including the camera. What to check on the FTP server Is the FTP server configured to restrict access to only some IP addresses? XChange the FTP server settings...
Page 94
![Page 94
94
Handling Error Messages
This error occurs if the camera fails to disconnect from the FTP
server for some reason.
XTurn the FTP server and camera off and on.
What to check on the camera
On the camera, is the [Login name] entered correctly?
XCheck the login name for accessing the FTP server. The setting is
case-sensitive, so check upper- and lower-case characters. Make sure
the correct login name is entered on the camera (p.23).
On the camera, is the [Login password] entered correctly?
XIf a login...](http://img.usermanuals.tech/thumb/14/1571/w300_cinema-eos1d-c-1478307421_d-93.png "Page 94
94
Handling Error Messages
This error occurs if the camera fails to disconnect from the FTP
server for some reason.
XTurn the FTP server and camera off and on.
What to check on the camera
On the camera, is the [Login name] entered correctly?
XCheck the login name for accessing the FTP server. The setting is
case-sensitive, so check upper- and lower-case characters. Make sure
the correct login name is entered on the camera (p.23).
On the camera, is the [Login password] entered correctly?
XIf a login...")
94 Handling Error Messages This error occurs if the camera fails to disconnect from the FTP server for some reason. XTurn the FTP server and camera off and on. What to check on the camera On the camera, is the [Login name] entered correctly? XCheck the login name for accessing the FTP server. The setting is case-sensitive, so check upper- and lower-case characters. Make sure the correct login name is entered on the camera (p.23). On the camera, is the [Login password] entered correctly? XIf a login...
Page 95
95 Handling Error Messages What to check on the FTP server The connection was terminated by the FTP server. XRestart the FTP server. Do the user rights for the FTP server allow reading, writing, and log access? XConfigure the FTP server’s user rights to allow reading, writing, and log access. Do user rights allow access to the target folder on the FTP server? XConfigure the user rights for access to the target folder on the FTP server to allow saving images from the camera. Is the FTP server on?...
Page 96
96 Handling Error Messages Are you following the correct procedure to establish a connection between the master and slave cameras? XOperate the master and slave cameras by following the correct instructions (p.80-82). Is the LAN cable securely connected? XReconnect the LAN cable between the camera and server. Because the cable may be severed, try using another cable to connect the devices. Is the hub or router on? XTurn on the hub or router. Is the server on? XTurn the server on. The server may...
Page 97
![Page 97
97
In Windows, open the [Command Prompt], input ipconfig/all , and
press the <
Enter> key.
The IP address assigned to the computer is displayed, as well as the
subnet mask, gateway, and DNS server information.
To avoid using the same IP address for the computer and other devices
on the network when configuring the IP address assigned to the camera
(page 17), change the rightmost numbers here.
In Mac OS X, open the [ Te r m i n a l] application, type ifconfig -a, and
press the <
Return> key. The...](http://img.usermanuals.tech/thumb/14/1571/w300_cinema-eos1d-c-1478307421_d-96.png "Page 97
97
In Windows, open the [Command Prompt], input ipconfig/all , and
press the <
Enter> key.
The IP address assigned to the computer is displayed, as well as the
subnet mask, gateway, and DNS server information.
To avoid using the same IP address for the computer and other devices
on the network when configuring the IP address assigned to the camera
(page 17), change the rightmost numbers here.
In Mac OS X, open the [ Te r m i n a l] application, type ifconfig -a, and
press the <
Return> key. The...")
97 In Windows, open the [Command Prompt], input ipconfig/all , and press the < Enter> key. The IP address assigned to the computer is displayed, as well as the subnet mask, gateway, and DNS server information. To avoid using the same IP address for the computer and other devices on the network when configuring the IP address assigned to the camera (page 17), change the rightmost numbers here. In Mac OS X, open the [ Te r m i n a l] application, type ifconfig -a, and press the < Return> key. The...
Page 98
98
Page 99
99 9 Reference
Page 100
100 Follow these steps to create captions and register them on the camera, as described in “Adding a Caption Before Transfer” (p.32). When creating and registering captions, use a computer on which EOS Utility is installed. Before you start, use the USB cable provided with the camera to connect the camera to the computer. For instructions on connecting the camera to the computer with the USB cable and starting EOS Utility, refer to the Software Instruction Manual (PDF) provided with the camera....