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Brother Printers Intellifax 2750 Plain Paper Laser Fax Owners Manual

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    OWNER’S MANUAL
    FA X  2 7 5 0
    FA X  3 7 5 0 
    						
    							© 1996Ð1998 Brother Industries, Ltd.
    Year 2000 Compliant
    Brother is addressing the Year 2000 related
    issues for all Brother fax machines and
    multi-function centers. Our focus is to ensure
    that our bundled third party software will
    continue to properly process date/time data after
    January 1, 2000.
    Brother fax machines and multi-function centers
    will function properly after January 1, 2000,
    provided that all non-Brother hardware,
    software and firmware used by our customers
    in connection or combination with Brother fax
    machines, MFCs and bundled software,
    accurately exchange date data with the
    Brother  products.
    Please continue to check our Web page for
    updates at http://www.brother.com. All
    remedies will be provided to individual
    customers via software patches through
    software download or from Brother
    Customer Service. 
    						
    							Brother Numbers
    Fax-Back System
    Brother Customer Service has installed an easy-to-use Fax-Back System, so
    you can get instant answers to common technical questions and product
    information for all Brother products. This system is available 24 hours a
    day, 7 days a week. You can use the system to send faxes to any fax
    machine, not just the one from which you are calling.
    If you canÕt resolve a difficulty with your fax machine using this manual,
    call our Fax-Back System, and follow the voice prompts to receive faxed
    instructions about using the system and an index of Fax-Back subjects.
    USA:1-800-521-2846
    From within Canada:1-800-681-9838
    The Brother Fax-Back System number (USA only) has been preprogrammed
    on One Touch key 
    01.
    Brother on the World Wide Web
    You can find more information about Brother products, from product
    specification sheets to Frequently Asked Questions (FAQs), on the
    World Wide Web. Visit us at
    http://www.brother.com
    Brother Bulletin Board
    BrotherÕs Bulletin Board numbers are
    USA:1-888-298-3616
    From within Canada:1-514-685-2040
    For Customer Service
    USA:1-800-284-4329 (voice)
    1-908-575-8790 (fax)
    From within Canada:1-800-853-6660 (voice)
    1-514-685-4898 (fax)
    From within Montreal:1-514-685-6464 (voice)
    i 
    						
    							Ordering Accessories
    and Supplies
    For best quality results use only genuine Brother accessories, available at most Brother retailers.
    If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American
    Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us
    online for a complete selection of Brother accessories and supplies available for purchase.)
    USA:1-888-879-3232 (voice)
    1-800-947-1445 (fax)
    http://www.brothermall.com
    From within Canada:1-800-668-2768 (voice)
    DESCRIPTION ITEM
    Laser Fax Toner TN5000PF
    Laser Fax Drum DR200
    1 MB Expandable Memory Board (For FAX 2750 Only) ME1000
    2 MB Expandable Memory Board (For FAX 2750 Only) ME2000
    Telephone Line Cord UG157001 (USA)
    UG3565001 (Canada)
    Telephone Handset UF6857002
    Handset Curled Cord UL8019009
    Dust Cover UU7117001
    Wire Extension UL6856000
    Paper Tray and Document Tray UL7114001
    Document Tray with Wire Extension UF7206001
    Remote Control Access Card UU7257001
    Quick Reference Card UU7256001
    OwnerÕs  Manual UU7245001
    Free Filter core to convert your standard shielded Printer FCYL2
    Cable for PC Hook up.
    Optional IEEE-1284 Bi-directional CableUG4558001
    PCI-2CD (For CD-ROM Drive)
    PCI2D31 (Floppy Disks, Windows¨ 3.1X)
    PCI2D95 (Floppy Disks, Windows
    ¨ 95, 98)
    * Optional Multi-Function Link Pro software on
    CD-ROM or Floppy Disks.
    (Floppy Disks include MFL Pro and Visioneer
    PaperPort
    ª  LE only.)
    * Multi-Function Link Pro software is not available on Floppy Disks for Windows NT
    ¨ Workstation
    Version 4.0
    ii 
    						
    							Table of Contents
    iii
    1
    IntroductionUsing This Manual...................................................................................................... 1
    Finding Information .................................................................................................... 1
    Test Sheet Procedures (For USA Only).................................................................. 2
    About Fax Machines................................................................................................... 2
    Fax Tones and Handshake ........................................................................................... 2
    ECM (Error Correction Mode) ................................................................................... 3
    FAX 2750 and FAX 3750 Control Panel Overview.............................................. 4
    FAX 2750 and FAX 3750 Control Panel Keys....................................................... 5
    2
    Fax Machine
    Setup and
    ConnectionsCaution........................................................................................................................... 7
    Packing List................................................................................................................... 8
    Choosing a Location.................................................................................................... 9
    Assembly...................................................................................................................... 10
    Installing the Drum Unit Assembly (with Toner Cartridge) ..................................... 10
    Setting Up the Fax Machine ..................................................................................... 12
    Loading Paper ........................................................................................................... 14
    Attaching Dust Cover ......................................................................................... 15
    Manual Feed Slot ...................................................................................................... 16
    Loading One Sheet of Paper ............................................................................... 16
    Acceptable Paper (Available with Software Option) .......................................... 16
    Paper Capacity in Feeder (Available with Software Option) ............................. 17
    Connecting an External Telephone Answering Device (TAD) ................................. 17
    Sequence ............................................................................................................. 17
    Connections ........................................................................................................ 18
    Recording Outgoing Message on External TAD ................................................ 18
    Connecting an External Telephone ........................................................................... 19
    Special Line Considerations ..................................................................................... 19
    Roll Over Phone Lines ....................................................................................... 19
    Two-Line Phone System ..................................................................................... 19
    Converting Telephone Wall Outlets .................................................................... 20
    Installing Fax Machine, External Two-Line TAD,
    and Two-Line Telephone ................................................................................. 20
    Multi-Line Connections (PBX) ................................................................................ 21
    Custom Features on a Single Line ............................................................................ 22 
    						
    							ivTABLE OF CONTENTS
    3
    On-Screen
    ProgrammingUser-Friendly Programming................................................................................... 23
    Function Mode .......................................................................................................... 23
    Alternating Displays ................................................................................................. 24
    Function Selection Table ........................................................................................... 24
    4
    Initial SetupGetting Started........................................................................................................... 27
    Setting Dialing Mode (Tone/Pulse) .......................................................................... 27
    Setting Date and Time ............................................................................................... 27
    Setting Station ID ...................................................................................................... 28
    Entering Text ...................................................................................................... 29
    Setting Beeper Volume .............................................................................................. 31
    Setting the Handset Volume ...................................................................................... 31
    Setting the Speaker Volume ...................................................................................... 31
    Setting the Ring Volume ........................................................................................... 31
    Memory Storage ....................................................................................................... 32
    Sleep Mode ............................................................................................................... 32
    Delayed Timer ........................................................................................................... 32
    5
    Setup ReceiveBasic Receiving Operations..................................................................................... 33
    Select Answer Mode ................................................................................................. 33
    Setting Ring Delay .................................................................................................... 34
    Setting F/T Ring Time .............................................................................................. 34
    Easy Receive ............................................................................................................. 35
    Printing a Reduced Incoming Document .................................................................. 36
    Recommended Reductions ................................................................................. 36
    Setting Paper Size ..................................................................................................... 37
    Setting the Print Density ........................................................................................... 37
    Toner Save ................................................................................................................. 38
    Advanced Receiving Operations............................................................................ 38
    Operation from Extension Telephone (For FAX 2750 Only)
    or External Telephone ............................................................................................ 38
    For FAX/TEL Mode Only .................................................................................. 39
    Changing Remote Codes .................................................................................... 39
    Printing a Fax in Memory ......................................................................................... 39
    Polling ....................................................................................................................... 40
    Setting Up Polling Receive ................................................................................. 40
    Setting Up Sequential Polling Receive ............................................................... 41
    Canceling a Scheduled Job ....................................................................................... 42
    Setting Multi-Function Link Pro Mode
    (Only if You Purchased Multi-Function Link Pro) ................................................. 42
    Distinctive Ringing ................................................................................................... 43
    Registering Your Distinctive Ringing Pattern ..................................................... 44
    Caller ID ................................................................................................................... 45 
    						
    							vTABLE OF CONTENTS
    Viewing Caller ID List ....................................................................................... 45
    Printing Caller ID List ........................................................................................ 46
    Clearing a Caller ID Stored in Memory .................................................................... 46
    Call Waiting Caller ID (For FAX 2750 Only) .......................................................... 46
    6
    Setup SendBefore You  Begin........................................................................................................ 47
    Manual Transmission ................................................................................................ 48
    Automatic Transmission ........................................................................................... 48
    Manual and Automatic Fax Redial ........................................................................... 49
    Dual Access ............................................................................................................... 49
    Real Time Transmission ............................................................................................ 49
    Checking the Jobs Status .......................................................................................... 50
    Canceling Jobs While Scanning the Document ........................................................ 50
    Canceling Jobs in Memory ....................................................................................... 51
    Basic Sending Operations........................................................................................ 51
    Composing Electronic Cover Page ........................................................................... 51
    Cover Page for Next Fax Only ........................................................................... 52
    Always Send Cover Page .................................................................................... 53
    Using a Printed Cover Page ................................................................................ 54
    Cover Page Message ................................................................................................. 54
    Composing Your Own Comments ...................................................................... 54
    Contrast ..................................................................................................................... 55
    Resolution ................................................................................................................. 55
    Advanced Sending Operations............................................................................... 56
    Overseas Mode ......................................................................................................... 56
    Call Reservation ........................................................................................................ 57
    Print Sample Call Back Message .............................................................................. 58
    Delayed Fax .............................................................................................................. 58
    Broadcasting ............................................................................................................. 59
    Multiple Resolution Transmission ............................................................................ 60
    Setting Up Polling Transmit ..................................................................................... 61
    Interrupting Delayed Fax and Polling Transmit Jobs ............................................... 62
    7
    Setup Auto  Dial
    NumbersStoring Numbers for Easy Dialing........................................................................ 63
    Storing One Touch Dial Numbers ............................................................................. 63
    Storing Speed Dial Numbers .................................................................................... 64
    Changing One Touch and Speed Dial Numbers ....................................................... 65
    Setting Up Groups for Broadcasting ......................................................................... 65
    8
    Telephone 
    OperationsDialing Options.......................................................................................................... 67
    Manual Dialing ......................................................................................................... 67
    One Touch Dialing .................................................................................................... 68 
    						
    							viTABLE OF CONTENTS
    Speed Dialing ............................................................................................................ 68
    Dialing Access Codes and Credit Card Numbers ..................................................... 69
    Hold .......................................................................................................................... 69
    Pause ......................................................................................................................... 69
    Tone/Pulse ................................................................................................................. 70
    Searching Telephone Index ....................................................................................... 70
    9
    Remote Fax 
    OptionsFax Forwarding/Paging............................................................................................ 71
    Programming a Fax Forwarding Number ................................................................. 71
    Programming Paging Number .................................................................................. 72
    Setting Fax Storage................................................................................................... 73
    Changing Remote Access Code.............................................................................. 73
    Remote Retrieval....................................................................................................... 74
    Using Remote Access Code ...................................................................................... 74
    Remote Commands ................................................................................................... 75
    Retrieving Memory Status List ................................................................................. 76
    Retrieving Fax Messages .......................................................................................... 76
    Changing Fax Forwarding Number .......................................................................... 77
    10
    Printing 
    ReportsFax Settings and Activity......................................................................................... 79
    To Print a Report ....................................................................................................... 80
    Transmission Verification (Xmit) Report .................................................................. 80
    Activity Report Interval ............................................................................................ 80
    11
    Making CopiesUsing the Fax Machine as a Copier....................................................................... 81
    Making a Single Copy .............................................................................................. 82
    Making Multiple Copies ........................................................................................... 82
    Stacking Multiple Copies .......................................................................................... 82
    Sorting Multiple Copies ............................................................................................ 82
    Reducing and Enlarging Copies ................................................................................ 83
    Copying a Photograph .............................................................................................. 83
    12
    Optional
    Accessories
    (For FAX 2750 Only)Memory Board........................................................................................................... 85
    Optional Memory for the Printer & Fax Operations ................................................. 85
    For the Printer ..................................................................................................... 85
    For the Fax .......................................................................................................... 85
    Installing the Optional Memory Board ..................................................................... 86
    13
    Troubleshooting 
    and MaintenanceTroubleshooting......................................................................................................... 89
    Fax-Back System ...................................................................................................... 89
    Brother Home Page ................................................................................................... 89
    Brother Bulletin Board .............................................................................................. 89 
    						
    							viiTABLE OF CONTENTS
    Error Messages ......................................................................................................... 90
    Document Jam .......................................................................................................... 93
    Printer Jam ................................................................................................................ 93
    Paper is Jammed in the Multi-purpose Sheet Feeder ......................................... 94
    Paper is Jammed near the Drum Unit or in the Fuser Unit ................................ 94
    If You Are Having Difficulty with Your Fax Machine .............................................. 95
    Difficulties Setting Up The Optional Software................................................. 101
    Problem Using the HP Pavilion PC and the ÒHP DEMOÓ Screen Saver ............... 101
    Bi-Directional Parallel Ports (nibble and byte modes) ........................................... 101
    Fax Machine Connect Failure or Bi-Directional Communication Error ................ 102
    Brother HL-6/6V/10h/630series/660series/960/1260/WL-660: ............................. 102
    HP LaserJet series II, IID, IIP, IIP+, III, IIID or IIIP: ............................................. 103
    HP LaserJet 4 Plus: ........................................................................................... 104
    NEC SuperScript 610/660: ............................................................................... 104
    EPSON ActionLaser 1100 / 1400: .................................................................... 104
    Lexmark WinWriter 200: .................................................................................. 104
    Graphics or Text is Missing When the Document is Printed ............................ 105
    Packing and Shipping the Fax Machine............................................................. 106
    Regular Maintenance.............................................................................................. 109
    Cleaning the Document Scanner ............................................................................. 109
    Cleaning the Printer ................................................................................................ 110
    Cleaning the Drum Unit .......................................................................................... 111
    Replacing the Toner Cartridge ................................................................................ 112
    Toner Empty Indicator ...................................................................................... 112
    How to Replace the Toner Cartridge ....................................................................... 113
    Replacing the Drum Unit ........................................................................................ 117
    For Customer Service............................................................................................. 122
    14Standard Telephone and FCC Notices (For 120V Models Only)................. 123
    These notices are in effect on models sold and used in the United States only ...... 123
    Laser Safety (For 110Ð120V Models Only) ........................................................... 125
    FDA Regulations .............................................................................................. 125
    Manufactured .................................................................................................... 125
    Federal Communications Commission (FCC) Declaration of Conformity
    (For USA Only) .................................................................................................... 126
    Industry Canada Compliance Statement (For Canada Only) .................................. 126
    ImportantÑAbout the Interface Cable ................................................................... 126
    International Energy Star Compliance Statement ................................................... 126
    Important Safety Instructions ........................................................................... 127
    Notice Ð Disclaimer of Warranties ................................................................... 129
    Compilation and Publication Notice ................................................................ 129
    Trademarks ....................................................................................................... 130 
    						
    							viiiTABLE OF CONTENTS
    15
    Fax Specifications.................................................................................................... 131
    Printer Specifications (Available with Software Option)............................... 132
    Electrical and Environment.................................................................................. 133
    Parallel Interface Specifications (Available with Software Option)............ 134
    A
    (Option)
    Multi-Function
    Link Pro SoftwareSetting Up the Fax Machine and Computer to Work Together.................... 135
    Before You Install the Optional Multi-Function Link Pro Software........... 136
    If You DonÕt Have a CD-ROM Drive ...................................................................... 136
    Computer Requirements ......................................................................................... 136
    Connecting the Fax Machine to the Computer................................................ 137
    Installing Multi-Function Link Pro Software................................................... 138
    Overview of Basic Steps ......................................................................................... 138
    Choosing the Software to Install ............................................................................. 139
    Install Multi-Function Link Pro Software ........................................................ 139
    Install NetCentricª FaxStorm ......................................................................... 139
    Install Automatic E-Mail Printing .................................................................... 139
    View On-Line Documentation .......................................................................... 139
    Product Support ................................................................................................ 139
    Brother Web Link ............................................................................................. 139
    Exit ................................................................................................................... 139
    Installing the Brother Software ............................................................................... 140
    Helpful Hints for Windows
    ¨ 3.1, 3.11 or Windows¨ 95, 98 ................................... 142
    Using the Multi-Function Link Pro Software................................................... 143
    The Brother Resource Manager .............................................................................. 143
    Multi-Function Link Pro ......................................................................................... 144
    Visioneer PaperPortª LE ....................................................................................... 144
    Sending a Fax from Your PC................................................................................ 145
    Sending a Quick Fax ............................................................................................... 145
    Sending a Fax from the Main Menu ....................................................................... 146
    Sending a Fax from a Windows
    ¨ Application ......................................................... 147
    Receiving Faxes into Your PC............................................................................... 148
    Before You  Begin .................................................................................................... 148
    Checklist for MF Link Mode ............................................................................ 148
    Checklist for Your PC ....................................................................................... 148
    Viewing Received Faxes ......................................................................................... 149
    Scanning a Document............................................................................................. 149
    Accessing the Scanner ............................................................................................ 150
    Scanning a Document into Your PC ........................................................................ 150
    Settings in the Scanner Window ............................................................................. 151
    PreScanning an Image ............................................................................................ 153
    Exporting an Image File ......................................................................................... 154 
    						
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