Brother Printers Intellifax 2750 Plain Paper Laser Fax Owners Manual
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© 1996Ð1998 Brother Industries, Ltd. Year 2000 Compliant Brother is addressing the Year 2000 related issues for all Brother fax machines and multi-function centers. Our focus is to ensure that our bundled third party software will continue to properly process date/time data after January 1, 2000. Brother fax machines and multi-function centers will function properly after January 1, 2000, provided that all non-Brother hardware, software and firmware used by our customers in connection or combination with Brother fax machines, MFCs and bundled software, accurately exchange date data with the Brother products. Please continue to check our Web page for updates at http://www.brother.com. All remedies will be provided to individual customers via software patches through software download or from Brother Customer Service.
Brother Numbers Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling. If you canÕt resolve a difficulty with your fax machine using this manual, call our Fax-Back System, and follow the voice prompts to receive faxed instructions about using the system and an index of Fax-Back subjects. USA:1-800-521-2846 From within Canada:1-800-681-9838 The Brother Fax-Back System number (USA only) has been preprogrammed on One Touch key 01. Brother on the World Wide Web You can find more information about Brother products, from product specification sheets to Frequently Asked Questions (FAQs), on the World Wide Web. Visit us at http://www.brother.com Brother Bulletin Board BrotherÕs Bulletin Board numbers are USA:1-888-298-3616 From within Canada:1-514-685-2040 For Customer Service USA:1-800-284-4329 (voice) 1-908-575-8790 (fax) From within Canada:1-800-853-6660 (voice) 1-514-685-4898 (fax) From within Montreal:1-514-685-6464 (voice) i
Ordering Accessories and Supplies For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of Brother accessories and supplies available for purchase.) USA:1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com From within Canada:1-800-668-2768 (voice) DESCRIPTION ITEM Laser Fax Toner TN5000PF Laser Fax Drum DR200 1 MB Expandable Memory Board (For FAX 2750 Only) ME1000 2 MB Expandable Memory Board (For FAX 2750 Only) ME2000 Telephone Line Cord UG157001 (USA) UG3565001 (Canada) Telephone Handset UF6857002 Handset Curled Cord UL8019009 Dust Cover UU7117001 Wire Extension UL6856000 Paper Tray and Document Tray UL7114001 Document Tray with Wire Extension UF7206001 Remote Control Access Card UU7257001 Quick Reference Card UU7256001 OwnerÕs Manual UU7245001 Free Filter core to convert your standard shielded Printer FCYL2 Cable for PC Hook up. Optional IEEE-1284 Bi-directional CableUG4558001 PCI-2CD (For CD-ROM Drive) PCI2D31 (Floppy Disks, Windows¨ 3.1X) PCI2D95 (Floppy Disks, Windows ¨ 95, 98) * Optional Multi-Function Link Pro software on CD-ROM or Floppy Disks. (Floppy Disks include MFL Pro and Visioneer PaperPort ª LE only.) * Multi-Function Link Pro software is not available on Floppy Disks for Windows NT ¨ Workstation Version 4.0 ii
Table of Contents iii 1 IntroductionUsing This Manual...................................................................................................... 1 Finding Information .................................................................................................... 1 Test Sheet Procedures (For USA Only).................................................................. 2 About Fax Machines................................................................................................... 2 Fax Tones and Handshake ........................................................................................... 2 ECM (Error Correction Mode) ................................................................................... 3 FAX 2750 and FAX 3750 Control Panel Overview.............................................. 4 FAX 2750 and FAX 3750 Control Panel Keys....................................................... 5 2 Fax Machine Setup and ConnectionsCaution........................................................................................................................... 7 Packing List................................................................................................................... 8 Choosing a Location.................................................................................................... 9 Assembly...................................................................................................................... 10 Installing the Drum Unit Assembly (with Toner Cartridge) ..................................... 10 Setting Up the Fax Machine ..................................................................................... 12 Loading Paper ........................................................................................................... 14 Attaching Dust Cover ......................................................................................... 15 Manual Feed Slot ...................................................................................................... 16 Loading One Sheet of Paper ............................................................................... 16 Acceptable Paper (Available with Software Option) .......................................... 16 Paper Capacity in Feeder (Available with Software Option) ............................. 17 Connecting an External Telephone Answering Device (TAD) ................................. 17 Sequence ............................................................................................................. 17 Connections ........................................................................................................ 18 Recording Outgoing Message on External TAD ................................................ 18 Connecting an External Telephone ........................................................................... 19 Special Line Considerations ..................................................................................... 19 Roll Over Phone Lines ....................................................................................... 19 Two-Line Phone System ..................................................................................... 19 Converting Telephone Wall Outlets .................................................................... 20 Installing Fax Machine, External Two-Line TAD, and Two-Line Telephone ................................................................................. 20 Multi-Line Connections (PBX) ................................................................................ 21 Custom Features on a Single Line ............................................................................ 22
ivTABLE OF CONTENTS 3 On-Screen ProgrammingUser-Friendly Programming................................................................................... 23 Function Mode .......................................................................................................... 23 Alternating Displays ................................................................................................. 24 Function Selection Table ........................................................................................... 24 4 Initial SetupGetting Started........................................................................................................... 27 Setting Dialing Mode (Tone/Pulse) .......................................................................... 27 Setting Date and Time ............................................................................................... 27 Setting Station ID ...................................................................................................... 28 Entering Text ...................................................................................................... 29 Setting Beeper Volume .............................................................................................. 31 Setting the Handset Volume ...................................................................................... 31 Setting the Speaker Volume ...................................................................................... 31 Setting the Ring Volume ........................................................................................... 31 Memory Storage ....................................................................................................... 32 Sleep Mode ............................................................................................................... 32 Delayed Timer ........................................................................................................... 32 5 Setup ReceiveBasic Receiving Operations..................................................................................... 33 Select Answer Mode ................................................................................................. 33 Setting Ring Delay .................................................................................................... 34 Setting F/T Ring Time .............................................................................................. 34 Easy Receive ............................................................................................................. 35 Printing a Reduced Incoming Document .................................................................. 36 Recommended Reductions ................................................................................. 36 Setting Paper Size ..................................................................................................... 37 Setting the Print Density ........................................................................................... 37 Toner Save ................................................................................................................. 38 Advanced Receiving Operations............................................................................ 38 Operation from Extension Telephone (For FAX 2750 Only) or External Telephone ............................................................................................ 38 For FAX/TEL Mode Only .................................................................................. 39 Changing Remote Codes .................................................................................... 39 Printing a Fax in Memory ......................................................................................... 39 Polling ....................................................................................................................... 40 Setting Up Polling Receive ................................................................................. 40 Setting Up Sequential Polling Receive ............................................................... 41 Canceling a Scheduled Job ....................................................................................... 42 Setting Multi-Function Link Pro Mode (Only if You Purchased Multi-Function Link Pro) ................................................. 42 Distinctive Ringing ................................................................................................... 43 Registering Your Distinctive Ringing Pattern ..................................................... 44 Caller ID ................................................................................................................... 45
vTABLE OF CONTENTS Viewing Caller ID List ....................................................................................... 45 Printing Caller ID List ........................................................................................ 46 Clearing a Caller ID Stored in Memory .................................................................... 46 Call Waiting Caller ID (For FAX 2750 Only) .......................................................... 46 6 Setup SendBefore You Begin........................................................................................................ 47 Manual Transmission ................................................................................................ 48 Automatic Transmission ........................................................................................... 48 Manual and Automatic Fax Redial ........................................................................... 49 Dual Access ............................................................................................................... 49 Real Time Transmission ............................................................................................ 49 Checking the Jobs Status .......................................................................................... 50 Canceling Jobs While Scanning the Document ........................................................ 50 Canceling Jobs in Memory ....................................................................................... 51 Basic Sending Operations........................................................................................ 51 Composing Electronic Cover Page ........................................................................... 51 Cover Page for Next Fax Only ........................................................................... 52 Always Send Cover Page .................................................................................... 53 Using a Printed Cover Page ................................................................................ 54 Cover Page Message ................................................................................................. 54 Composing Your Own Comments ...................................................................... 54 Contrast ..................................................................................................................... 55 Resolution ................................................................................................................. 55 Advanced Sending Operations............................................................................... 56 Overseas Mode ......................................................................................................... 56 Call Reservation ........................................................................................................ 57 Print Sample Call Back Message .............................................................................. 58 Delayed Fax .............................................................................................................. 58 Broadcasting ............................................................................................................. 59 Multiple Resolution Transmission ............................................................................ 60 Setting Up Polling Transmit ..................................................................................... 61 Interrupting Delayed Fax and Polling Transmit Jobs ............................................... 62 7 Setup Auto Dial NumbersStoring Numbers for Easy Dialing........................................................................ 63 Storing One Touch Dial Numbers ............................................................................. 63 Storing Speed Dial Numbers .................................................................................... 64 Changing One Touch and Speed Dial Numbers ....................................................... 65 Setting Up Groups for Broadcasting ......................................................................... 65 8 Telephone OperationsDialing Options.......................................................................................................... 67 Manual Dialing ......................................................................................................... 67 One Touch Dialing .................................................................................................... 68
viTABLE OF CONTENTS Speed Dialing ............................................................................................................ 68 Dialing Access Codes and Credit Card Numbers ..................................................... 69 Hold .......................................................................................................................... 69 Pause ......................................................................................................................... 69 Tone/Pulse ................................................................................................................. 70 Searching Telephone Index ....................................................................................... 70 9 Remote Fax OptionsFax Forwarding/Paging............................................................................................ 71 Programming a Fax Forwarding Number ................................................................. 71 Programming Paging Number .................................................................................. 72 Setting Fax Storage................................................................................................... 73 Changing Remote Access Code.............................................................................. 73 Remote Retrieval....................................................................................................... 74 Using Remote Access Code ...................................................................................... 74 Remote Commands ................................................................................................... 75 Retrieving Memory Status List ................................................................................. 76 Retrieving Fax Messages .......................................................................................... 76 Changing Fax Forwarding Number .......................................................................... 77 10 Printing ReportsFax Settings and Activity......................................................................................... 79 To Print a Report ....................................................................................................... 80 Transmission Verification (Xmit) Report .................................................................. 80 Activity Report Interval ............................................................................................ 80 11 Making CopiesUsing the Fax Machine as a Copier....................................................................... 81 Making a Single Copy .............................................................................................. 82 Making Multiple Copies ........................................................................................... 82 Stacking Multiple Copies .......................................................................................... 82 Sorting Multiple Copies ............................................................................................ 82 Reducing and Enlarging Copies ................................................................................ 83 Copying a Photograph .............................................................................................. 83 12 Optional Accessories (For FAX 2750 Only)Memory Board........................................................................................................... 85 Optional Memory for the Printer & Fax Operations ................................................. 85 For the Printer ..................................................................................................... 85 For the Fax .......................................................................................................... 85 Installing the Optional Memory Board ..................................................................... 86 13 Troubleshooting and MaintenanceTroubleshooting......................................................................................................... 89 Fax-Back System ...................................................................................................... 89 Brother Home Page ................................................................................................... 89 Brother Bulletin Board .............................................................................................. 89
viiTABLE OF CONTENTS Error Messages ......................................................................................................... 90 Document Jam .......................................................................................................... 93 Printer Jam ................................................................................................................ 93 Paper is Jammed in the Multi-purpose Sheet Feeder ......................................... 94 Paper is Jammed near the Drum Unit or in the Fuser Unit ................................ 94 If You Are Having Difficulty with Your Fax Machine .............................................. 95 Difficulties Setting Up The Optional Software................................................. 101 Problem Using the HP Pavilion PC and the ÒHP DEMOÓ Screen Saver ............... 101 Bi-Directional Parallel Ports (nibble and byte modes) ........................................... 101 Fax Machine Connect Failure or Bi-Directional Communication Error ................ 102 Brother HL-6/6V/10h/630series/660series/960/1260/WL-660: ............................. 102 HP LaserJet series II, IID, IIP, IIP+, III, IIID or IIIP: ............................................. 103 HP LaserJet 4 Plus: ........................................................................................... 104 NEC SuperScript 610/660: ............................................................................... 104 EPSON ActionLaser 1100 / 1400: .................................................................... 104 Lexmark WinWriter 200: .................................................................................. 104 Graphics or Text is Missing When the Document is Printed ............................ 105 Packing and Shipping the Fax Machine............................................................. 106 Regular Maintenance.............................................................................................. 109 Cleaning the Document Scanner ............................................................................. 109 Cleaning the Printer ................................................................................................ 110 Cleaning the Drum Unit .......................................................................................... 111 Replacing the Toner Cartridge ................................................................................ 112 Toner Empty Indicator ...................................................................................... 112 How to Replace the Toner Cartridge ....................................................................... 113 Replacing the Drum Unit ........................................................................................ 117 For Customer Service............................................................................................. 122 14Standard Telephone and FCC Notices (For 120V Models Only)................. 123 These notices are in effect on models sold and used in the United States only ...... 123 Laser Safety (For 110Ð120V Models Only) ........................................................... 125 FDA Regulations .............................................................................................. 125 Manufactured .................................................................................................... 125 Federal Communications Commission (FCC) Declaration of Conformity (For USA Only) .................................................................................................... 126 Industry Canada Compliance Statement (For Canada Only) .................................. 126 ImportantÑAbout the Interface Cable ................................................................... 126 International Energy Star Compliance Statement ................................................... 126 Important Safety Instructions ........................................................................... 127 Notice Ð Disclaimer of Warranties ................................................................... 129 Compilation and Publication Notice ................................................................ 129 Trademarks ....................................................................................................... 130
viiiTABLE OF CONTENTS 15 Fax Specifications.................................................................................................... 131 Printer Specifications (Available with Software Option)............................... 132 Electrical and Environment.................................................................................. 133 Parallel Interface Specifications (Available with Software Option)............ 134 A (Option) Multi-Function Link Pro SoftwareSetting Up the Fax Machine and Computer to Work Together.................... 135 Before You Install the Optional Multi-Function Link Pro Software........... 136 If You DonÕt Have a CD-ROM Drive ...................................................................... 136 Computer Requirements ......................................................................................... 136 Connecting the Fax Machine to the Computer................................................ 137 Installing Multi-Function Link Pro Software................................................... 138 Overview of Basic Steps ......................................................................................... 138 Choosing the Software to Install ............................................................................. 139 Install Multi-Function Link Pro Software ........................................................ 139 Install NetCentricª FaxStorm ......................................................................... 139 Install Automatic E-Mail Printing .................................................................... 139 View On-Line Documentation .......................................................................... 139 Product Support ................................................................................................ 139 Brother Web Link ............................................................................................. 139 Exit ................................................................................................................... 139 Installing the Brother Software ............................................................................... 140 Helpful Hints for Windows ¨ 3.1, 3.11 or Windows¨ 95, 98 ................................... 142 Using the Multi-Function Link Pro Software................................................... 143 The Brother Resource Manager .............................................................................. 143 Multi-Function Link Pro ......................................................................................... 144 Visioneer PaperPortª LE ....................................................................................... 144 Sending a Fax from Your PC................................................................................ 145 Sending a Quick Fax ............................................................................................... 145 Sending a Fax from the Main Menu ....................................................................... 146 Sending a Fax from a Windows ¨ Application ......................................................... 147 Receiving Faxes into Your PC............................................................................... 148 Before You Begin .................................................................................................... 148 Checklist for MF Link Mode ............................................................................ 148 Checklist for Your PC ....................................................................................... 148 Viewing Received Faxes ......................................................................................... 149 Scanning a Document............................................................................................. 149 Accessing the Scanner ............................................................................................ 150 Scanning a Document into Your PC ........................................................................ 150 Settings in the Scanner Window ............................................................................. 151 PreScanning an Image ............................................................................................ 153 Exporting an Image File ......................................................................................... 154