Brother Printers Intellifax 1570 Plain Paper Fax Owners Manual
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O W N E R ’ S M A N U A L FAX 1570MC MFC 1870MC MFC 1970MC ®
©1996–1998 Brother Industries, Ltd. Year 2000 Compliant All Brother fax machines and multi-function centers are Year 2000 Compliant. For more information, visit the Brother Home Page at http://www.brother.com, then click the Year 2000 Statement button.
Table of Contents 1 IntroductionUsing This Manual.............................................................................................. 1 Finding Information ....................................................................................................... 1 Test Sheet Procedures (for USA only) ............................................................................. 1 About Fax Machines ........................................................................................................ 2 Fax Tones and Handshake .............................................................................................. 2 FAX 1570MC Control Panel Overview.............................................................. 3 MFC 1870MC and MFC 1970MC Control Panel Overview................... 4 2 InstallationCaution.............................................................................................................................. 5 Packing List.................................................................................................................... 6 Make sure you have the following items: ............................................................ 6 Choosing a Location.................................................................................................. 7 Assembly.......................................................................................................................... 7 Attach the document support .......................................................................................... 7 Attach paper support ....................................................................................................... 8 Install the printing cartridge .......................................................................................... 8 Install paper .................................................................................................................... 9 Acceptable paper ............................................................................................................ 10 Connect the handset ...................................................................................................... 10 Connect the power cord ................................................................................................. 10 Connect the telephone line ........................................................................................... 11 Special Line Considerations .......................................................................................... 11 Roll Over Phone Lines ............................................................................................ 11 Two-Line Phone System ......................................................................................... 11 Converting Telephone Wall Outlets ........................................................................ 12 Installing FAX/MFC, External Two-Line TAD, and Two-Line Telephone ..................................................................................... 12 Multi-Line Connections (PBX) ..................................................................................... 13 If you are installing the FAX/MFC to work with a PBX: .................................... 13 Custom Features on Your Phone Line .......................................................................... 14 Connecting an External Telephone Answering Device (TAD) ........................................................................... 14 Sequence ................................................................................................................. 14 Connections ............................................................................................................ 15 Outgoing Message (OGM) on External TAD .......................................................... 16 Connecting an External Telephone .............................................................................. 16 i
iiTABLE OF CONTENTS 3 Fax SettingsFax Settings................................................................................................................... 17 Setting Dialing Mode (Tone/Pulse) .............................................................................. 17 Setting Date and Time .................................................................................................. 17 Setting Station ID .......................................................................................................... 18 Entering Text ................................................................................................................. 18 Inserting spaces ...................................................................................................... 19 Making corrections ................................................................................................. 19 Repeating letters ..................................................................................................... 19 Special characters and symbols ............................................................................. 19 Storing One Touch Dial Numbers ................................................................................ 20 One Touch Dialing ................................................................................................. 21 Storing Speed Dial Numbers ......................................................................................... 22 Speed Dialing ................................................................................................................ 22 Changing One Touch and Speed Dial Numbers ................................................................................................... 23 Setting Up Groups for Broadcasting ............................................................................. 23 Setting Beeper Level ...................................................................................................... 24 Memory Storage ............................................................................................................ 24 4 On-Screen ProgrammingUser-Friendly Programming................................................................................ 25 Function Mode .............................................................................................................. 25 Alternating Displays ...................................................................................................... 26 Function Selection Table .............................................................................................. 26 5 Basic Fax OperationSending Faxes.............................................................................................................. 31 Before you begin: ........................................................................................................... 31 Contrast Setting ............................................................................................................. 32 Manual Transmission ................................................................................................... 32 Automatic Transmission ............................................................................................... 33 Manual and Automatic Fax Redial .............................................................................. 33 Receiving Faxes.......................................................................................................... 33 Select Answer Mode ....................................................................................................... 33 Record Fax/Tel Outgoing Announcement (F/T OGM) ......................................... 34 Easy Receive .................................................................................................................. 34 To select or change your Answer Mode .................................................................. 35 Setting Ring Delay ........................................................................................................ 35 Setting F/T Ring Time .................................................................................................. 36 Speaker Volume ............................................................................................................. 36 Ring Volume .................................................................................................................. 37 Smoothing ..................................................................................................................... 37 Setting Paper Size ......................................................................................................... 37 Printing a Reduced Incoming Document ............................................................. 38 Recommended Reductions .................................................................................... 38
iiiTABLE OF CONTENTS 6 Telephone & Speakerphone (Voice) Operatio nMaking Voice Calls................................................................................................... 39 Manual Dialing ............................................................................................................. 39 Answering Calls with the Speakerphone ................................................................ 39 One Touch Dialing ........................................................................................................ 40 Speed Dialing ................................................................................................................ 40 Hold ............................................................................................................................... 40 Pause ............................................................................................................................. 40 Tone/Pulse .....................................................................................................................40 Searching Telephone Index .......................................................................................... 41 7 Advanced Fax OperationSending Faxes.............................................................................................................. 43 Quick Scan Fax Transmission ...................................................................................... 43 Daily Timer ....................................................................................................................43 Delayed Transmission ................................................................................................... 44 Interrupting Timer and Poll Waiting ........................................................................... 44 Canceling a Delayed Fax .............................................................................................. 45 Broadcasting .................................................................................................................. 45 Overseas Mode ............................................................................................................... 45 Error Re-Transmission .................................................................................................. 46 Composing Electronic Cover Page ................................................................................ 46 Always Send Cover Page ................................................................................................ 47 Cover Page (Temporary Setting) .................................................................................. 47 Using a Printed Cover Page .......................................................................................... 48 Call Reservation ............................................................................................................ 48 Print Call Back Message ................................................................................................ 49 Next-Fax Reservation .................................................................................................... 49 Multiple Resolution Transmission ............................................................................... 50 Receiving Faxes.......................................................................................................... 50 Operation from Extension Telephone .......................................................................... 50 For F/T (Fax/Tel) Mode Only ................................................................................. 50 Changing Remote Codes ........................................................................................ 51 To change Remote Codes ................................................................................... 51 Distinctive Ringing ....................................................................................................... 51 Registering the Distinctive Ringing phone number ......................................... 52 Caller ID ........................................................................................................................ 53 Clearing Caller ID Information ............................................................................. 54 Polling ........................................................................................................................... 54 Setup to Poll Another Fax ....................................................................................... 54 Setup to Be Polled (Poll Waiting) .......................................................................... 55 Sequential Polling ......................................................................................................... 56 Copy Functions .............................................................................................................. 57 Multiple Copies ....................................................................................................... 57 Reducing and Enlarging Copies ............................................................................ 57
ivTABLE OF CONTENTS 8 Message CenterMessage Center Mode............................................................................................. 59 Flexible Memory Settings .............................................................................................. 60 Setting Up Message Center ............................................................................................ 60 Setting Message Storage ................................................................................................ 61 Recording Message Center Outgoing Message ............................................................. 61 Listening to Outgoing Message (OGM) ........................................................................ 62 Erasing Outgoing Message (OGM) ............................................................................... 62 Activating Message Center Mode ................................................................................... 62 Message Indicators ........................................................................................................ 62 Playing Voice Messages and Memos ............................................................................. 63 Printing a Fax Message ................................................................................................. 63 Backup Printing Option ................................................................................................ 64 Erasing Messages ........................................................................................................... 64 To erase voice messages individually ........................................................................... 64 To erase messages all at once ....................................................................................... 65 Setting Maximum Time for Incoming Messages ......................................................... 65 Setting Toll Saver .......................................................................................................... 65 ICM Recording Monitor ................................................................................................ 66 Recording a Memo ........................................................................................................ 66 Recording a Conversation ............................................................................................. 66 Paging/Fax Forwarding ................................................................................................ 66 Programming Paging Number .............................................................................. 67 Programming a Fax Forwarding Number ............................................................. 67 Remote Retrieval....................................................................................................... 68 Using Remote Access Code ............................................................................................ 68 Changing Remote Access Code ..................................................................................... 68 Remote Control Commands ......................................................................................... 69 Retrieving Memory Status List ...................................................................................... 70 Retrieving Fax Messages ............................................................................................... 70 Changing Fax Forwarding Number ............................................................................. 71 9 Message Center ProMessage Center Pro................................................................................................. 73 Start with a Plan ........................................................................................................... 73 Setting Up Message Center Pro ..................................................................................... 74 Voice................................................................................................................................. 74 Recording Voice Information In Memory Box ............................................................. 74 Playing Voice Message in Memory Box ........................................................................ 75 Erasing Voice Memory Box ........................................................................................... 75 Personal Mailbox...................................................................................................... 76 Recording Personal Mailbox OGM/Password .............................................................. 76 Playing Incoming Messages and Memo in Personal Mailbox .................................... 76 Erasing Incoming Messages and Memos From Personal Mailbox ............................. 77 To erase an individual message ........................................................................ 77
vTABLE OF CONTENTS To erase all messages ......................................................................................... 77 Recording Memo in Personal Mailbox ......................................................................... 78 Remote Retrieval of Incoming Messages and Memos In Personal Mailbox ............... 78 Recording Second Level OGM............................................................................ 79 Playing Second Level OGM ........................................................................................... 79 Erasing Second Level OGM ........................................................................................... 79 Recording First Level OGM.................................................................................. 80 Playing First Level OGM ................................................................................................ 80 Erasing First Level OGM ................................................................................................ 80 Turning On Message Center Pro....................................................................... 81 10 Printing Reports and ListsFAX/MFC Activity......................................................................................................... 83 To print a report ............................................................................................................ 84 Activity Report Interval ................................................................................................. 84 Transmission Verification (Xmit) Report ..................................................................... 84 11 Important InformationStandard Telephone and FCC Notices....................................................... 85 These notices are in effect on models sold and used in the United States only .......... 85 International Energy Star Compliance Statement ...................................... 86 WARNING ................................................................................................................ 87 Federal Commission Compliance Notice (For USA Only) ..................................... 87 Industry Canada Compliance Statement (For Canada Only) ............................... 87 Important Safety Instructions ................................................................................ 88 Notice-Disclaimer of Warranties ............................................................................ 90 Trademarks ............................................................................................................. 90 Compilation and Publication Notice ..................................................................... 91 12 Troubleshooting and MaintenanceFax-Back System ........................................................................................................... 93 Brother Home Page on the World Wide Web ................................................................ 93 Brother Bulletin Board .................................................................................................. 93 Error Messages .............................................................................................................. 94 If You Are Having Difficulty with Your FAX/MFC .......................................................... 97 Condensed Print and Horizontal Streaks; Top and Bottom of Sentences Cut Off ............................................................. 97 Vertical Black Lines When Receiving ................................................................ 97 FAX/MFC Does Not Answer When Called ........................................................... 98 Dialing Does Not Work ...................................................................................... 98 No Dial Tone on the Handset ............................................................................. 98 Poor Transmitting Quality ................................................................................. 98 Transmission Verification Report Says “Result: NG”....................................... 98 Vertical Black Lines When Sending ................................................................... 98 Double Ring in F/T Mode .................................................................................. 99 Transferring a Fax Call to the FAX/MFC ............................................................ 99 FAX/MFC “Hears” Voice as CNG Tone ............................................................... 99 For Customer Service...................................................................................... 99
viTABLE OF CONTENTS 13 Setting Up the MFC 1870MC or MFC 1970MC and Computer to Work TogetherBefore You Install Multi-Function Link...................................................... 101 Package Contents ........................................................................................................ 101 PC Configuration Requirements ................................................................................ 102 Connecting MFC 1870MC or MFC 1970MC to Your PC .............................................. 102 Available Options.................................................................................................... 103 Install Multi-Function Link Software ............................................................. 103 On-Line Documentation .................................................................................. 103 Product Support ............................................................................................... 103 Brother Web Link ............................................................................................. 103 Installing the Multi-Function Link Software............................................ 104 Overview of Basic Steps ............................................................................................... 104 Accessing the Software Installation Window .............................................................. 104 Installing the Brother Software .................................................................................. 104 Viewing On-Line Documentation..............................................................105 14 Using the Multi-Function Link Software (For MFC 1870MC and MFC 1970MC Only)Introduction.....................................................................................................107 Running the Brother Software...................................................................107 Multi-Function Link ........................................................................................ 108 Visioneer PaperPort LE .................................................................................... 108 Sending a Fax from Your PC.......................................................................109 Sending a Quick Fax ................................................................................................... 109 Sending a Fax from the Main Menu .......................................................................... 109 Sending a Fax from a Windows ® Application ............................................................ 110 Receiving Faxes into the PC........................................................................111 Before You Begin ......................................................................................................... 111 Checklist for the MFC: .......................................................................................... 112 On your PC: ........................................................................................................... 112 Viewing Received Faxes ............................................................................................... 112 Scanning a Document....................................................................................113 Scanning Options ........................................................................................................ 113 Resolution ............................................................................................................. 114 Contrast ................................................................................................................. 114 Image Type ........................................................................................................... 114 Scanning into the Paperport Viewer ........................................................................... 114 15 Multi-Function Link (option) For FAX 1570MC...............................................................................................................................115 Glossary........................................................................................................................ 117 Specifications............................................................................................................. 121 Index.............................................................................................................................. 122 Brother Numbers..................................................................................................... 126 Ordering Accessories and Supplies.............................................................. 127
1 1 CHAPTER ONE Introduction Using This Manual Thank you for purchasing a Brother FAX/MFC. This FAX/MFC has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your FAX/MFC to its fullest potential by taking a few minutes to read this manual. Additionally, your FAX/MFC has a Help Key. Press Help to print a list of basic operational steps and functions. Finding Information All chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or function by checking the Index at the back of this manual. Also, throughout this manual, you’ll see special symbols alerting you to important information, cross-references, and warnings. Illustrations of some screen displays also help you choose the correct key-presses. Test Sheet Procedures (for USA only) After programming your Station ID, please fill out the TEST SHEET included with your FAX/MFC and fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your FAX/MFC is properly installed. When this document is received a confirmation sheet will be sent back to your FAX/MFC. To get a response, be sure to set up your Station ID. USA1-908-685-9283 (Fax)See Station ID p. 18
2CHAPTER ONE About Fax Machines If you’re a first-time fax machine user, fax operation might seem a little mysterious. You’ll soon get used to the unusual fax tones on your phone line, and be able send and receive faxes easily. Fax Tones and Handshake When someone is sending a fax, the FAX/MFC sends fax calling tones, (CNG tones) — soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and press Start, and they continue for about 40 seconds after dialing. During that time, the sending machine must begin the “handshake” with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You’ll soon learn to listen for these soft beeps each time you answer a phone on your fax line, so you can know if you are receiving a fax message. The receiving fax responds with fax receiving tones — loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the screen displays “RECEIVE.” If your FAX/MFC is set to the FAX ONLY Mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your FAX/MFC continues to send the “chirps” for about 40 seconds, and the screen continues to display “RECEIVE.” To cancel the receiving mode, press Stop. When your FAX/MFC is in FAX/TEL (F/T), it answers with a short beep. After this beep, the FAX/MFC listens for CNG tones, and then responds with receiving tones. The fax “handshake” is the time in which the sending machine’s CNG tones and the receiving machines “chirps” overlap. This must be for at least two to four seconds, so the fax machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 40 seconds after the number is dialed. Therefore, it’s important for the receiving machine to answer the call in as few rings as possible. When you have an external telephone answering device (TAD) on your fax line, your TAD will determine the number of rings before the call is answered. Pay special attention to the directions in the Installation chapter for connecting a TAD to your FAX/MFC.