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Brother Printers Intellifax 1570 Plain Paper Fax Owners Manual

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    FAX 1570MC
    MFC 1870MC
    MFC 1970MC
    ® 
    						
    							©1996–1998 Brother Industries, Ltd.
    Year 2000 Compliant
    All Brother fax machines and multi-function
    centers are Year 2000 Compliant.  For
    more information, visit the Brother Home
    Page at http://www.brother.com, then
    click the Year 2000 Statement button. 
    						
    							Table of Contents
    1
    IntroductionUsing This Manual.............................................................................................. 1
    Finding Information ....................................................................................................... 1
    Test Sheet Procedures (for USA only) ............................................................................. 1
    About Fax Machines ........................................................................................................ 2
    Fax Tones and Handshake .............................................................................................. 2
    FAX 1570MC Control Panel Overview.............................................................. 3
    MFC 1870MC and MFC 1970MC Control Panel Overview................... 4
    2
    InstallationCaution.............................................................................................................................. 5
    Packing List.................................................................................................................... 6
    Make sure you have the following items: ............................................................ 6
    Choosing a Location.................................................................................................. 7
    Assembly.......................................................................................................................... 7
    Attach the document support .......................................................................................... 7
    Attach paper support ....................................................................................................... 8
    Install the printing cartridge .......................................................................................... 8
    Install paper .................................................................................................................... 9
    Acceptable paper ............................................................................................................ 10
    Connect the handset ...................................................................................................... 10
    Connect the power cord ................................................................................................. 10
    Connect the telephone line ........................................................................................... 11
    Special Line Considerations .......................................................................................... 11
    Roll Over Phone Lines ............................................................................................ 11
    Two-Line Phone System ......................................................................................... 11
    Converting Telephone Wall Outlets ........................................................................ 12
    Installing FAX/MFC, External Two-Line TAD,
    and Two-Line Telephone ..................................................................................... 12
    Multi-Line Connections (PBX) ..................................................................................... 13
    If you are installing the FAX/MFC to work with a PBX: .................................... 13
    Custom Features on Your Phone Line .......................................................................... 14
    Connecting an External
    Telephone Answering Device (TAD) ........................................................................... 14
    Sequence ................................................................................................................. 14
    Connections ............................................................................................................ 15
    Outgoing Message (OGM) on External TAD .......................................................... 16
    Connecting an External Telephone .............................................................................. 16
    i 
    						
    							iiTABLE OF CONTENTS
    3
    Fax
    SettingsFax Settings................................................................................................................... 17
    Setting Dialing Mode (Tone/Pulse) .............................................................................. 17
    Setting Date and Time .................................................................................................. 17
    Setting Station ID .......................................................................................................... 18
    Entering Text ................................................................................................................. 18
    Inserting spaces ...................................................................................................... 19
    Making corrections ................................................................................................. 19
    Repeating letters ..................................................................................................... 19
    Special characters and symbols ............................................................................. 19
    Storing One Touch Dial Numbers ................................................................................ 20
    One Touch Dialing ................................................................................................. 21
    Storing Speed Dial Numbers ......................................................................................... 22
    Speed Dialing ................................................................................................................ 22
    Changing One Touch and
    Speed Dial Numbers ................................................................................................... 23
    Setting Up Groups for Broadcasting ............................................................................. 23
    Setting Beeper Level ...................................................................................................... 24
    Memory Storage ............................................................................................................ 24
    4
    On-Screen
    ProgrammingUser-Friendly Programming................................................................................ 25
    Function Mode .............................................................................................................. 25
    Alternating Displays ...................................................................................................... 26
    Function Selection Table .............................................................................................. 26
    5
    Basic Fax
    OperationSending Faxes.............................................................................................................. 31
    Before you begin: ........................................................................................................... 31
    Contrast Setting ............................................................................................................. 32
    Manual Transmission ................................................................................................... 32
    Automatic Transmission ............................................................................................... 33
    Manual and Automatic Fax Redial .............................................................................. 33
    Receiving Faxes.......................................................................................................... 33
    Select Answer Mode ....................................................................................................... 33
    Record Fax/Tel Outgoing Announcement (F/T OGM) ......................................... 34
    Easy Receive .................................................................................................................. 34
    To select or change your Answer Mode .................................................................. 35
    Setting Ring Delay ........................................................................................................ 35
    Setting F/T Ring Time .................................................................................................. 36
    Speaker Volume ............................................................................................................. 36
    Ring Volume .................................................................................................................. 37
    Smoothing ..................................................................................................................... 37
    Setting Paper Size ......................................................................................................... 37
    Printing a Reduced Incoming Document ............................................................. 38
    Recommended Reductions .................................................................................... 38 
    						
    							iiiTABLE OF CONTENTS
    6
    Telephone & 
    Speakerphone
    (Voice) Operatio
    nMaking Voice Calls................................................................................................... 39
    Manual Dialing ............................................................................................................. 39
    Answering Calls with the Speakerphone ................................................................ 39
    One Touch Dialing ........................................................................................................ 40
    Speed Dialing ................................................................................................................ 40
    Hold ............................................................................................................................... 40
    Pause ............................................................................................................................. 40
    Tone/Pulse .....................................................................................................................40
    Searching Telephone Index .......................................................................................... 41
    7
    Advanced
    Fax OperationSending Faxes.............................................................................................................. 43
    Quick Scan Fax Transmission ...................................................................................... 43
    Daily Timer ....................................................................................................................43
    Delayed Transmission ................................................................................................... 44
    Interrupting Timer and Poll Waiting ........................................................................... 44
    Canceling a Delayed Fax .............................................................................................. 45
    Broadcasting .................................................................................................................. 45
    Overseas Mode ............................................................................................................... 45
    Error Re-Transmission .................................................................................................. 46
    Composing Electronic Cover Page ................................................................................ 46
    Always Send Cover Page ................................................................................................ 47
    Cover Page (Temporary Setting) .................................................................................. 47
    Using a Printed Cover Page .......................................................................................... 48
    Call Reservation ............................................................................................................ 48
    Print Call Back Message ................................................................................................ 49
    Next-Fax Reservation .................................................................................................... 49
    Multiple Resolution Transmission ............................................................................... 50
    Receiving Faxes.......................................................................................................... 50
    Operation from Extension Telephone .......................................................................... 50
    For F/T (Fax/Tel) Mode Only ................................................................................. 50
    Changing Remote Codes ........................................................................................ 51
    To change Remote Codes ................................................................................... 51
    Distinctive Ringing ....................................................................................................... 51
    Registering the Distinctive Ringing phone number ......................................... 52
    Caller ID ........................................................................................................................ 53
    Clearing Caller ID Information ............................................................................. 54
    Polling ........................................................................................................................... 54
    Setup to Poll Another Fax ....................................................................................... 54
    Setup to Be Polled (Poll Waiting) .......................................................................... 55
    Sequential Polling ......................................................................................................... 56
    Copy Functions .............................................................................................................. 57
    Multiple Copies ....................................................................................................... 57
    Reducing and Enlarging Copies ............................................................................ 57 
    						
    							ivTABLE OF CONTENTS
    8
    Message
    CenterMessage Center Mode............................................................................................. 59
    Flexible Memory Settings .............................................................................................. 60
    Setting Up Message Center ............................................................................................ 60
    Setting Message Storage ................................................................................................ 61
    Recording Message Center Outgoing Message ............................................................. 61
    Listening to Outgoing Message (OGM) ........................................................................ 62
    Erasing Outgoing Message (OGM) ............................................................................... 62
    Activating Message Center Mode ................................................................................... 62
    Message Indicators ........................................................................................................ 62
    Playing Voice Messages and Memos ............................................................................. 63
    Printing a Fax Message ................................................................................................. 63
    Backup Printing Option ................................................................................................ 64
    Erasing Messages ........................................................................................................... 64
    To erase voice messages individually ........................................................................... 64
    To erase messages all at once ....................................................................................... 65
    Setting Maximum Time for Incoming Messages ......................................................... 65
    Setting Toll Saver .......................................................................................................... 65
    ICM Recording Monitor ................................................................................................ 66
    Recording a Memo ........................................................................................................ 66
    Recording a Conversation ............................................................................................. 66
    Paging/Fax Forwarding ................................................................................................ 66
    Programming Paging Number .............................................................................. 67
    Programming a Fax Forwarding Number ............................................................. 67
    Remote Retrieval....................................................................................................... 68
    Using Remote Access Code ............................................................................................ 68
    Changing Remote Access Code ..................................................................................... 68
    Remote Control Commands ......................................................................................... 69
    Retrieving Memory Status List ...................................................................................... 70
    Retrieving Fax Messages ............................................................................................... 70
    Changing Fax Forwarding Number ............................................................................. 71
    9
    Message
    Center ProMessage Center Pro................................................................................................. 73
    Start with a Plan ........................................................................................................... 73
    Setting Up Message Center Pro ..................................................................................... 74
    Voice................................................................................................................................. 74
    Recording Voice Information In Memory Box ............................................................. 74
    Playing Voice Message in Memory Box ........................................................................ 75
    Erasing Voice Memory Box ........................................................................................... 75
    Personal Mailbox...................................................................................................... 76
    Recording Personal Mailbox OGM/Password .............................................................. 76
    Playing Incoming Messages and Memo in Personal Mailbox .................................... 76
    Erasing Incoming Messages and Memos From Personal Mailbox ............................. 77
    To erase an individual message ........................................................................ 77 
    						
    							vTABLE OF CONTENTS
    To erase all messages ......................................................................................... 77
    Recording Memo in Personal Mailbox ......................................................................... 78
    Remote Retrieval of Incoming Messages and Memos In Personal Mailbox ............... 78
    Recording Second Level OGM............................................................................ 79
    Playing Second Level OGM ........................................................................................... 79
    Erasing Second Level OGM ........................................................................................... 79
    Recording First Level OGM.................................................................................. 80
    Playing First Level OGM ................................................................................................ 80
    Erasing First Level OGM ................................................................................................ 80
    Turning On Message Center Pro....................................................................... 81
    10
    Printing
    Reports
    and ListsFAX/MFC Activity......................................................................................................... 83
    To print a report ............................................................................................................ 84
    Activity Report Interval ................................................................................................. 84
    Transmission Verification (Xmit) Report ..................................................................... 84
    11
    Important
    InformationStandard Telephone and FCC Notices....................................................... 85
    These notices are in effect on models sold and used in the United States only .......... 85
    International Energy Star Compliance Statement ...................................... 86
    WARNING ................................................................................................................ 87
    Federal Commission Compliance Notice (For USA Only) ..................................... 87
    Industry Canada Compliance Statement (For Canada Only) ............................... 87
    Important Safety Instructions ................................................................................ 88
    Notice-Disclaimer of Warranties ............................................................................ 90
    Trademarks ............................................................................................................. 90
    Compilation and Publication Notice ..................................................................... 91
    12
    Troubleshooting 
    and MaintenanceFax-Back System ........................................................................................................... 93
    Brother Home Page on the World Wide Web ................................................................ 93
    Brother Bulletin Board .................................................................................................. 93
    Error Messages .............................................................................................................. 94
    If You Are Having Difficulty with Your FAX/MFC .......................................................... 97
    Condensed Print and Horizontal Streaks;
    Top and Bottom of Sentences Cut Off ............................................................. 97
    Vertical Black Lines When Receiving ................................................................ 97
    FAX/MFC Does Not Answer When Called ........................................................... 98
    Dialing Does Not Work ...................................................................................... 98
    No Dial Tone on the Handset ............................................................................. 98
    Poor Transmitting Quality ................................................................................. 98
    Transmission Verification Report Says “Result: NG”....................................... 98
    Vertical Black Lines When Sending ................................................................... 98
    Double Ring in F/T Mode .................................................................................. 99
    Transferring a Fax Call to the FAX/MFC ............................................................ 99
    FAX/MFC “Hears” Voice as CNG Tone ............................................................... 99
    For Customer Service...................................................................................... 99 
    						
    							viTABLE OF CONTENTS
    13
    Setting Up the MFC 1870MC
    or MFC 1970MC and 
    Computer to Work TogetherBefore You Install Multi-Function Link...................................................... 101
    Package Contents ........................................................................................................ 101
    PC Configuration Requirements ................................................................................ 102
    Connecting MFC 1870MC or MFC 1970MC to Your PC .............................................. 102
    Available Options.................................................................................................... 103
    Install Multi-Function Link Software ............................................................. 103
    On-Line Documentation .................................................................................. 103
    Product Support ............................................................................................... 103
    Brother Web Link ............................................................................................. 103
    Installing the Multi-Function Link Software............................................ 104
    Overview of Basic Steps ............................................................................................... 104
    Accessing the Software Installation Window .............................................................. 104
    Installing the Brother Software .................................................................................. 104
    Viewing On-Line Documentation..............................................................105
    14
    Using the Multi-Function Link
    Software (For MFC 1870MC
    and MFC 1970MC Only)Introduction.....................................................................................................107
    Running the Brother Software...................................................................107
    Multi-Function Link ........................................................................................ 108
    Visioneer PaperPort LE .................................................................................... 108
    Sending a Fax from Your PC.......................................................................109
    Sending a Quick Fax ................................................................................................... 109
    Sending a Fax from the Main Menu .......................................................................... 109
    Sending a Fax from a Windows
    ® Application ............................................................ 110
    Receiving Faxes into the PC........................................................................111
    Before You Begin ......................................................................................................... 111
    Checklist for the MFC: .......................................................................................... 112
    On your PC: ........................................................................................................... 112
    Viewing Received Faxes ............................................................................................... 112
    Scanning a Document....................................................................................113
    Scanning Options ........................................................................................................ 113
    Resolution ............................................................................................................. 114
    Contrast ................................................................................................................. 114
    Image Type ........................................................................................................... 114
    Scanning into the Paperport Viewer ........................................................................... 114
    15
    Multi-Function
    Link (option) 
    For FAX 1570MC...............................................................................................................................115
    Glossary........................................................................................................................ 117
    Specifications............................................................................................................. 121
    Index.............................................................................................................................. 122
    Brother Numbers..................................................................................................... 126
    Ordering Accessories and Supplies.............................................................. 127 
    						
    							1
    1
    CHAPTER ONE
    Introduction
    Using This Manual
    Thank you for purchasing a Brother FAX/MFC. This FAX/MFC has been designed
    to be simple to use, with LCD screen prompts to guide you through functions.
    However, you can use your FAX/MFC to its fullest potential by taking a few
    minutes to read this manual.
    Additionally, your FAX/MFC has a Help Key. Press Help to print a list of basic
    operational steps and functions.
    Finding Information
    All chapter headings and subheadings are listed in the Table of Contents. You will
    be able to find information about a specific feature or function by checking the
    Index at the back of this manual. Also, throughout this manual, you’ll see special
    symbols alerting you to important information, cross-references, and warnings.
    Illustrations of some screen displays also help you choose the correct key-presses.
    Test Sheet Procedures (for USA only)
    After programming your Station ID, please fill out the TEST SHEET included with
    your FAX/MFC and fax it to Brother’s Automated Fax Response System as your first
    transmission. This will verify that your FAX/MFC is properly installed.
    When this document is received a confirmation sheet will be sent back to your
    FAX/MFC. To get a response, be sure to set up your Station ID.
    USA1-908-685-9283 (Fax)See
    Station ID
    p. 18 
    						
    							2CHAPTER ONE
    About Fax Machines
    If you’re a first-time fax machine user, fax operation might seem a little
    mysterious. You’ll soon get used to the unusual fax tones on your phone line, and
    be able send and receive faxes easily.
    Fax Tones and Handshake
    When someone is sending a fax, the FAX/MFC sends fax calling  tones, (CNG tones)
    — soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and
    press 
    Start, and they continue for about 40 seconds after dialing. During that time, the
    sending machine must begin the “handshake” with the receiving machine. Each time
    you use automatic procedures to send a fax, you are sending CNG tones over the phone
    line. You’ll soon learn to listen for these soft beeps each time you answer a phone on
    your fax line, so you can know if you are receiving a fax message.
    The receiving fax responds with fax receiving tones — loud, chirping sounds. A
    receiving fax chirps for about 40 seconds over the phone line, and the screen
    displays “RECEIVE.” If your FAX/MFC is set to the FAX ONLY Mode, it will answer
    every call automatically with fax receiving tones. Even if the other party hangs
    up, your FAX/MFC continues to send the “chirps” for about 40 seconds, and the
    screen continues to display “RECEIVE.” To cancel the receiving mode, press 
    Stop.
    When your FAX/MFC is in FAX/TEL (F/T), it answers with a short beep. After this
    beep, the FAX/MFC listens for CNG tones, and then responds with receiving tones.
    The fax “handshake” is the time in which the sending machine’s CNG tones and
    the receiving machines “chirps” overlap. This must be for at least two to four
    seconds, so the fax machines can understand how each is sending and receiving
    the fax. The handshake cannot begin until the call is answered, and the CNG
    tones only last for about 40 seconds after the number is dialed. Therefore, it’s
    important for the receiving machine to answer the call in as few rings as possible.
    When you have an external telephone answering device (TAD) on your fax line,
    your TAD will determine the number of rings before the call is answered. Pay special
    attention to the directions in the Installation chapter for connecting a TAD to your
    FAX/MFC. 
    						
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