Brother MFC J825DW User Manual

							Receiving a fax (MFC-J825DW only)15
4
Fax Storage4
If you choose Fax Storage, your machine 
stores received faxes in the memory. You will 
be able to retrieve fax messages from 
another location using the remote retrieval 
commands.
If you have turned on Fax Storage, a backup 
copy will automatically be printed at the 
machine.
aPress Menu.
bPress aor b to display  Fax.
cPress Fax.
dPress aor b to display 
Setup Receive .
ePress Setup Receive .
fPress aor b to display 
Memory Receive .
gPress Memory Receive .
hPress Fax Storage .
iPress Stop/Exit .
Note
Colour faxes cannot be stored in the 
memory. When you receive a colour fax 
your machine prints the colour fax at your 
machine.
 
Printing a fax from the 
memory4
If you have chosen Fax Storage, you can still 
print a fax from the memory when you are at 
your machine.
aPress Menu.
bPress aor b to display  Fax.
cPress Fax.
dPress aor b to display 
Print Document .
ePress Print Document .
fPress Mono Start .
gPress Stop/Exit .
Note
When you print a fax from the memory, the 
fax data will be erased from your machine.
 
 
						

							Chapter 4
16
PC-Fax Receive 
(Windows® only)4
If you turn on the PC-Fax Receive feature 
your machine will store received faxes in 
memory and send them to your PC 
automatically. You can then use your PC to 
view and store these faxes.
Even if you have turned off your PC (at night 
or on the weekend, for example), your 
machine will receive and store your faxes in 
its memory. The number of received faxes 
that are stored in the memory will appear on 
the LCD.
When you start your PC and the PC-FAX 
Receiving software runs, your machine 
transfers your faxes to your PC automatically.
To transfer the received faxes to your PC you 
must have the PC-FAX Receiving software 
running on your PC. 
(uu Software User’s Guide:  PC-FAX 
receiving )
If you choose Backup Print:On the 
machine will also print the fax.
aPress  Menu.
bPress  aor b to display  Fax.
cPress Fax.
dPress  aor b to display 
Setup Receive .
ePress Setup Receive .
fPress aor b to display 
Memory Receive .
gPress Memory Receive .
hPress PC Fax Receive .
iThe LCD shows the message 
Run PC-Fax on your computer .
Press  OK.
jPress   or, for network users, the 
name of the PC you want to receive 
faxes to.
kPress  OK.
lPress Backup Print:On  or 
Backup Print:Off .
mPress Stop/Exit .
Note
• PC-Fax Receive is not supported by Mac 
OS.
• Before you can set up PC-Fax Receive  you must install the MFL-Pro Suite 
software on your PC. Make sure your PC 
is connected and turned on. 
(uuSoftware User’s Guide:  PC-FAX 
receiving )
• If you get an error message and the  machine cannot print the faxes in memory, 
you can use this setting to transfer your 
faxes to your PC. ( uuBasic User’s Guide: 
Transferring your faxes or Fax Journal 
report )
• When you receive a colour fax, your  machine prints the colour fax at your 
machine but does not send the fax to your 
PC.
• To change the destination PC, repeat  steps a to  m.
 
 
						

							Receiving a fax (MFC-J825DW only)17
4
Turning off Memory Receive 
operations4
aPress 
Menu.
bPress aor b to display  Fax.
cPress Fax.
dPress aor b to display 
Setup Receive .
ePress Setup Receive .
fPress aor b to display 
Memory Receive .
gPress Memory Receive .
hPress Off.
iPress Stop/Exit .
Note
The LCD will give you more options if 
there are received faxes still in the 
machine’s memory. (See  Changing 
Memory Receive operations  
uu page 17.)
 
Changing Memory Receive 
operations4
If received faxes remain in your machine’s 
memory when you change the Memory 
Receive Operations, the LCD will ask you 
one of the following questions:
 Erase All Doc?
 Print All Fax?
• If you press  Yes, faxes in the memory 
will be erased or printed before the 
setting changes. If a backup copy has 
already been printed it will not be 
printed again.
• If you press  No, faxes in the memory 
will not be erased or printed and the 
setting will be unchanged.
If received faxes are left in the machines 
memory when you change to 
PC Fax Receive  from another option 
[ Fax Forward  or Fax Storage ], press a or 
b  to choose the PC.
The LCD will ask you the following question:  Send Fax to PC?
• If you press  Yes, faxes in the memory 
will be sent to your PC before the 
setting changes. You will be asked if 
you want to turn on Backup Print. (For 
details, see  PC-Fax Receive 
(Windows
® only)  uu page 16.)
• If you press No, faxes in the memory  will not be erased or transferred to your 
PC and the setting will be unchanged.
 
						

							Chapter 4
18
Remote Retrieval4
You can call your machine from any 
touch-tone telephone or fax machine and 
then use the remote access code and remote 
commands to retrieve fax messages.
Setting a Remote Access 
Code4
The Remote Access Code lets you access 
the remote retrieval features when you are 
away from your machine. Before you can use 
the remote access and retrieval features, you 
have to set up your own code. The factory 
default code is the inactive code (--- ).
aPress  Menu.
bPress  aor b to display  Fax.
cPress Fax.
dPress  aor b to display 
Remote Access .
ePress Remote Access .
fEnter a three-digit code using numbers 
0-9 , l, or  # by pressing the buttons on 
the Touchscreen.
Press  OK. 
(The preset ‘ l’ cannot be changed.)
Note
Do not use the same code as your 
Remote Activation Code ( l51 ) or 
Remote Deactivation Code ( #51). 
(uuBasic User’s Guide:  Operation from 
external and extension telephones )
 
gPress Stop/Exit.
Note
You can change your code at any time by 
entering a new one. If you want to make 
your code inactive, press  Clear in stepf 
to restore the inactive setting (---l ) and 
press  OK.
 
Using your Remote Access 
Code4
aDial your fax number from a touch-tone 
telephone or another fax machine.
bWhen your machine answers, enter 
your remote access code (3 digits 
followed by  ) at once.
cThe machine signals if it has received 
messages:
 1 long beep — Fax messages
 No beeps — No messages
dWhen the machine gives two short 
beeps, enter a command.
The machine will hang up if you wait 
longer than 30 seconds to enter a 
command. 
The machine will beep three times if you 
enter an invalid command.
ePress  90 to stop Remote Access when 
you have finished.
fHang up.
Note
If your machine is set to  Manual mode 
and you want to use the remote retrieval 
features, wait for about 100 seconds after 
it starts ringing, and then enter the remote 
access code within 30 seconds.
 
 
						

							Receiving a fax (MFC-J825DW only)19
4
Remote Fax commands4
Follow the commands below to access features when you are away from the machine. When you 
call the machine and enter your remote access code  (3 digits followed by  ), the system will give 
two short beeps and you must enter a remote command.
Remote commandsOperation details
95 Change the Fax Forwarding or Fax  Storage settings
1 OFF You can choose  Off after you have retrieved or erased all 
your messages.
2 Fax Forwarding One long beep means the change is accepted. If you hear  three short beeps, the change was not accepted because 
something has not been set up (for example, a Fax 
Forwarding number has not been registered). You can 
register your Fax Forwarding number by entering 4. (See 
Changing your Fax Forwarding number uu page 20.) Once 
you have registered the number, Fax Forwarding will work.
4 Fax Forwarding number
6 Fax Storage
96 Retrieve a fax 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored  fax messages. (See Retrieving fax messages  uu page 20.)
3 Erase faxes from  the memory If you hear one long beep, fax messages have been erased  from the memory.
97 Check the receiving status 1 Fax You can check whether your machine has received any  faxes. If yes, you will hear one long beep. If no, you will hear 
three short beeps.
98 Change the Receive Mode 1 External TAD If you hear one long beep, your change has been accepted.
2 Fax/Tel
3 Fax Only
90 Exit Pressing 9 0  allows you to exit remote retrieval. Wait for the 
long beep, then replace the handset.
 
						

							Chapter 4
20
Retrieving fax messages4
You can call your machine from any 
touch-tone telephone and have your fax 
messages sent to another machine. Before 
you use this feature, you have to turn on Fax 
Storage.
aDial your fax number.
bWhen your machine answers, enter 
your remote access code (3 digits 
followed by  ) at once. If you hear one 
long beep, you have messages.
cWhen you hear two short beeps, 
press 962.
dWait for a long beep, and then use the 
dial pad to enter the number of the 
remote fax machine where you want 
your fax messages sent, followed by  ## 
(up to 20 digits).
Note
You cannot use  l and # as dial numbers. 
However, press  # if you want to create a 
pause.
 
eHang up after you hear your machine 
beep. Your machine will call the other 
fax machine, which will then print your 
fax messages.
Changing your Fax 
Forwarding number4
You can change the default setting of your fax 
forwarding number from another touch-tone 
telephone or fax machine.
aDial your fax number.
bWhen your machine answers, enter 
your remote access code (3 digits 
followed by  ) at once. If you hear one 
long beep, you have messages.
cWhen you hear two short beeps, 
press 954.
dWait for the long beep, enter the new 
number (up to 20 digits) of the remote 
fax machine you want your fax 
messages forwarded to using the dial 
pad, then enter  ##.
Note
You cannot use  l and # as dial numbers. 
However, press  # if you want to create a 
pause.
 
ePress  9 0  to stop Remote Access when 
you have finished.
fHang up after you hear your machine 
beep.
 
						

							Receiving a fax (MFC-J825DW only)21
4
Additional receiving 
operations
4
Printing a reduced incoming 
fax4
If you choose On, the machine automatically 
reduces each page of an incoming fax to fit on 
one page of A4 or Letter size paper. The 
machine calculates the reduction ratio by 
using the page size of the fax and your Paper 
Size setting. ( uuBasic User’s Guide:  Paper 
Size )
aPress  Menu.
bPress aor b to display  Fax.
cPress Fax.
dPress aor b to display 
Setup Receive .
ePress Setup Receive .
fPress aor b to display 
Auto Reduction .
gPress Auto Reduction .
hPress On (or  Off).
iPress Stop/Exit .
Polling overview4
Polling lets you set up your machine so other 
people can receive faxes from you, but they 
pay for the call. It also lets you call somebody 
else’s fax machine and receive a fax from it, 
so you pay for the call. The polling feature 
needs to be set up on both machines for this 
to work. Not all fax machines support polling.
Polling receive4
Polling receive lets you call another fax 
machine to receive a fax.
Setup to receive polling4
aPress ( FAX).
bPress  dor c to display 
Advanced Settings .
cPress Advanced Settings .
dPress aor b to display  Polling RX .
ePress Polling RX .
fPress Standard.
gEnter the fax number you are polling 
using Speed Dial or the dial pad on the 
control panel.
hPress Mono Start  or Colour Start .
 
						

							Chapter 4
22
Setup to receive polling with secure 
code
4
Secure Polling lets you restrict who can get 
the documents you set up to be polled.
Secure Polling only works with Brother fax 
machines. If you want to get a fax from a 
secured Brother machine you have to enter 
the secure code.
aPress ( FAX).
bPress  dor c to display 
Advanced Settings .
cPress Advanced Settings .
dPress aor b to display  Polling RX .
ePress Polling RX .
fPress Secure .
gEnter a four-digit secure code by 
pressing the buttons on the 
Touchscreen.
This is the same as the security code of 
the fax machine you are polling.
Press OK.
hEnter the fax number you are polling 
using Speed Dial or the dial pad on the 
control panel.
iPress  Mono Start or  Colour Start.
Setup to receive delayed polling4
Delayed polling lets you set the machine to 
begin polling receive at a later time. You can 
only set up one delayed polling operation.
aPress ( FAX).
bPress  dor c to display 
Advanced Settings .
cPress Advanced Settings .
dPress aor b to display  Polling RX .
ePress Polling RX .
fPress Timer.
gEnter the time (in 24-hour format) you 
want to start polling.
For example, enter 21:45 for 9:45 PM.
Press OK.
hEnter the fax number you are polling 
using Speed Dial or the dial pad on the 
control panel.
iPress Mono Start  or Colour Start .
The machine makes the polling call at 
the time you entered.
 
						

							Receiving a fax (MFC-J825DW only)23
4
Sequential polling 
(Monochrome only)
4
Sequential polling lets you request 
documents from several fax machines in one 
operation.
aPress (FAX).
bPress dor c to display 
Advanced Settings .
cPress Advanced Settings .
dPress aor b to display  Polling RX .
ePress Polling RX .
fPress Standard,  Secure or Timer.
gDo one of the following:
 If you chose Standard, go to 
step h.
 If you chose Secure, enter a four-
digit number, press  OK, go to steph.
 If you chose Timer, enter the time 
(24-hour format) you want to begin 
polling and press  OK, go to step h.
hPress dor c to display 
Advanced Settings .
iPress Advanced Settings .
jPress aor b to display  Broadcasting .
kPress Broadcasting .
lDo one of the following:
 Press  Add Number  and enter a 
number by pressing the buttons on 
the Touchscreen. 
Press  OK.
 Press  Speed Dial . Press  
to choose Alphabetical Order or 
Numerical Order. Press  aor b to 
select a number. 
Press  OK.
mAfter you have entered all the fax 
numbers by repeating step l, press  OK.
nPress Mono Start .
The machine polls each number or 
group in turn for a document.
Press  Stop/Exit while the machine is dialling 
to cancel the polling process.
To cancel all sequential polling receive jobs, 
see  Checking and cancelling waiting jobs  
uu page 12.
Cancelling a Sequential Polling Job4
aPress  Stop/Exit .
bDo one of the following:
 To cancel the entire sequential 
polling job, press 
Entire Seq. Poll . Go to stepc.
 To cancel the current job, press the 
button that displays the number 
being dialled. Go to step d.
 To exit without cancelling, press 
Stop/Exit. 
cWhen the LCD asks if you want to 
cancel the entire sequential polling job, 
do one of the following:
 Press  Yes to confirm.
 To exit without cancelling, press  No 
or  Stop/Exit .
dDo one of the following:
 To cancel the current job, press  Yes.
 To exit without cancelling, press  No 
or  Stop/Exit .
 
						

							24
5
Voice operations5
Voice calls can be made with an extension or 
external telephone by dialling manually.
BT Call Sign (U.K. only)5
This machine feature lets you use the BT Call 
Sign subscriber service which allows you to 
have at least two separate telephone 
numbers on one telephone line. Each 
telephone number has its own distinctive 
ringing pattern, so you know which telephone 
number is ringing. This is one way you can 
have a separate telephone number for your 
machine.
Your machine has a BT Call Sign compatible 
distinctive ringing function, allowing you to 
dedicate a second telephone number (on the 
same telephone line) just for receiving faxes.
Note
• You can switch BT Call Sign off temporarily, then turn it back on. When 
you get a new fax number, make sure you 
reset this function. This machine will 
automatically answer incoming calls that 
use your new fax number.
• When you set the BT Call Sign feature to  On, the receive mode is set to Manual 
automatically.  Manual mode will not 
respond to incoming telephone calls, 
since the number you use for telephone 
calls will use the normal ring pattern.
 
To enable the machine to work with BT 
Call Sign (with your external 
telephone only)
5
aPress  Menu.
bPress aor b to display  Fax.
cPress Fax.
dPress aor b to display 
Miscellaneous .
ePress Miscellaneous .
fPress aor b to display BT Call Sign .
gPress BT Call Sign .
hPress On (or  Off).
iPress Stop/Exit .
Note
If you turn off  BT Call Sign , the receive 
mode stays in Manual. You will need to 
set receive mode again. 
(uuBasic User’s Guide:  Choose the 
Receive Mode )
 
Dialling and storing numbers 
(MFC-J825DW only)
5