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Brother MFC 9440CN User Manual

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Page 111

Options
101
B
fFix the new paper tray front to the 
standard paper tray by putting the two 
screws back in (taken out in d). Then 
put the paper back in the paper tray and 
put the paper tray firmly back into the 
machine.
 
gPlug the machine’s power cord back into 
the AC electrical socket first, and 
reconnect all cables and telephone line 
cord.
Turn on the machine’s power switch.
hTo set the paper size for the lower tray, 
press Menu, 1, 3, 3. Press a or b to 
choose A4, Letter, Legal, 
Executive,...

Page 112

102
Memory boardB
This machine has 64 MB of standard memory 
and one slot for optional memory expansion. 
You can expand the memory up to 576 MB by 
installing 144 pin small outline dual in-line 
memory modules (SO-DIMMs). When you 
add the optional memory, it increases the 
performance for both copy and print 
operations.
SO-DIMM typesB
You can install the following SO-DIMM:
Note
For more information, visit the Buffalo 
Technology site 
at http://www.buffalo-technology.com
.
 
In general, the SO-DIMM...

Page 113

Options
103
B
eHold the DIMM by the edges and align 
the notches in the DIMM with the 
protrusions in the slot. Insert the DIMM 
diagonally (1), then tilt it toward the 
interface board until it clicks into 
place (2).
 
fPut the DIMM covers (2 and 1) back on. 
gPlug the machine’s power cord back into 
the electrical socket first, and then 
connect the interface cable. 
hPlug in the telephone line cord. Turn on 
the machine’s power switch.
1
2
2
1
 

Page 114

104
C
TroubleshootingC
If you think there is a problem with your machine, check the chart below and follow the 
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother 
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at 
http://solutions.brother.com
Solutions to common problemsC
If you think there is a problem with the way your faxes look, make a copy first. If the copy looks 
good, the problem may not be your machine....

Page 115

Troubleshooting and routine maintenance
105
C
The machine does not answer 
when called.Make sure the machine is in the correct receive mode for your setup. (See 
Receiving a faxon page 39.) Check for a dial tone. If possible, call your machine 
to hear it answer. If there is still no answer, check the telephone line cord 
connection. If you do not hear ringing when you call your machine, ask your 
telephone company to check the line.
Sending faxes
DifficultiesSuggestions
Poor sending quality. Try...

Page 116

106
Menu access difficulties
DifficultiesSuggestions
Key operations do not work
Check that the control panel is fitted correctly on the machine. Reinstall the control panel.
The machine beeps when you try to 
access the Setup Receive and 
Setup Send menus.If the Fax key is not illuminated, press it to turn on Fax mode. The Setup Receive 
setting (Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only when 
the machine is in Fax mode.
Copy quality difficulties
DifficultiesSuggestions
Vertical...

Page 117

Troubleshooting and routine maintenance
107
C
The headers or footers appear 
when the document displays on the 
screen but they do not show up 
when it is printed.There is an unprintable area on the top and bottom of the page. Adjust the top and 
bottom margins in your document to allow for this.
The machine is not printing or has 
stopped printing and the machine’s 
Data LED turns on.Press Job Cancel. As the machine cancels the job and clears it from the memory 
it may produce an incomplete printout....

Page 118

108
Print quality difficulties
DifficultiesSuggestions
Printed pages are curled.„Low quality thin or thick paper or not printing on the recommended side of the 
paper could cause this problem. Try turning over the stack of paper in the 
paper tray.
„Make sure that you choose the Paper Type that suits the media type you are 
using. (See Acceptable paper and other mediaon page 9.)
Printed  pages  are  smeared. The Paper Type setting may be incorrect for the type of print media you are using, 
or the print...

Page 119

Troubleshooting and routine maintenance
109
C
The network scanning feature 
does not work.
The network PC Fax Receive 
feature does not work.
The network printing feature does 
not work.(For Windows® only) The firewall setting on your PC may be rejecting the 
necessary network connection. Follow the instructions below to configure your 
firewall. If you are using a personal firewall software, see the User’s Guide for 
your software or contact the software manufacturer.
For Windows
® XP SP2 users:
aClick...

Page 120

110
The network scanning feature 
does not work.
The network PC Fax Receive 
feature does not work.
The network printing feature does 
not work.
(continued)For Windows Vista™ users:
aClick the Start button, Control Panel, Network and Internet, Windows 
Firewall and click Change settings.
bWhen the User Account Control screen appears, do the following.
„Users who have administrator rights: Click Continue.
„For users who do not have administrator rights: Enter the 
administrator password and click OK....
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