Brother MFC 9420CN User Manual

Chapter B
B - 11
6.LAN
(Continued)2.Setup 
Internet1.Mail 
Address(60 characters) Enter the mail address. See 
Network 
User’s 
Guide 
on the 
CD-ROM 2.SMTP Server[000-255].
[000-255].
[000-255].
[000-255]Enter the SMTP server 
address.
3.POP3 Server[000-255].
[000-255].
[000-255].
[000-255]Enter the POP3 server 
address.
4.Mailbox 
Name(Up to 20 
characters)Enter the mail box name.
5.Mailbox PwdPassword: 
******Enter the password to 
login to the POP3 server.
3.Setup Mail 
RX1.Auto 
PollingOn...

Menu and Features
B - 12
B
6.LAN
(Continued)4.Setup Mail 
TX1.Sender 
Subject— Displays the subject that is 
attached to the Internet 
Fax data.See 
Network 
User’s 
Guide 
on the 
CD-ROM 2.Size LimitOn
OffDisplays a warning that 
the size of the E-mail 
document is larger than 
1 MB. The document will 
not be sent.
3.
NotificationOn
OffSends notification 
messages.
5.Setup Relay 1.Rly 
BroadcastOn
OffRelays a document to 
another fax machine.
2.Relay 
DomainRelayXX:
(Up to 30 
characters)Registers the...

Chapter B
B - 13
7 .Machine 
Info. 1
.Serial No. — — Lets you check the serial 
number of your machine.C-40
2 .Page 
Counter —
Total
Copy
Print
List/FaxLets you check the 
number of total pages the 
machine has printed 
during its life.
C-40
3 .Parts Life 1 .
OPC Belt LifeOPC Belt Life
Remaining:XXX% You can check the 
percentage of unused 
(remaining) life for these 
parts. C-40
2 .Fuser Life Fuser Life
Remaining:XXX%
3 .
120K Kit Life120K Kit Life
Remaining:XXX%
4 .PF Kit2 Life PF Kit2 Life...

Menu and Features
B - 14
B
Copy options key
Use the Options key to quickly set the following copy settings temporarily for the next copy. After 
you choose each setting by pressing Menu/Set, the LCD shows 
Set temporarily. Press 
Black Start or Color Start when you have finished choosing settings.
* 
XXX is the paper size detected by the tray or the small paper size you set in Menu/Set, 1, 3.
Note
■If both trays are using paper that is the same size, Auto will allow your machine to take paper 
from...

Chapter B
B - 15
Entering Text
When you are setting certain menu 
selections, such as the Station ID, you may 
need to type text into the machine. Most 
number keys have three or four letters printed 
above the keys. The keys for 0, # and   do 
not have printed letters because they are 
used for special characters.
By pressing the appropriate number key 
repeatedly, you can access the character you 
want.
Inserting spaces
To enter a space in the fax number, press   
once between numbers. To enter a space...

C - 1
C
C
Troubleshooting
Error messages
As with any sophisticated office product, errors may occur. If this happens, your machine identifies 
the problem and displays an error message. The most common error messages are shown below.
You can correct most problems by yourself. If you need more help, the Brother Solutions Center 
offers latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
.
Troubleshooting and routine 
maintenance
IMPORTANT
For technical help, you must call the...

Chapter C
C - 2
Data Remaining Print data is left in the machine’s 
memory. Re-start printing from your computer.
Print data is left in the machine’s 
memory. The interface cable was 
unplugged while the computer was 
sending the data to the machine. Press 
Job Cancel . The machine will cancel the job 
and clear it from the memory. Try to print again.
Disconnected The other person or other person’s fax 
machine stopped the call. Try to send or receive again.
Document Jam The document was not inserted or...

Troubleshooting and routine maintenanceC - 3
C
Out of MemoryThe machine’s memory is full. (Fax sending or copy operation in progress)
Press Black Start  or Color Start  to send or copy the 
scanned pages.
— OR —
Press  Stop/Exit  and wait until the other operations in 
progress have finished and then try again.
— OR —
Clear the faxes from the memory. (See  Out of Memory 
message  on page 5-3.)
(Printing operation in progress)
Reduce print resolution. (See  Advanced tab in the 
Software User’s Guide on...

Chapter C
C - 4
Unable to Init.
(Initialize)
Unable to Print
Unable to ScanThe machine has a mechanical 
problem.Turn off the machines power switch and then turn it on 
again. If the error message continues leave the 
machine for several minutes and then try it again. (The 
machine can be turned off for up to 60 hours without 
losing faxes stored in the memory. If the machine will 
be off longer than 60 hours, you can save the faxes in 
your PC. See Transferring faxes to your PC on 
page C-5.)
Waste...

Troubleshooting and routine maintenance
C - 5
C
Checking if the machine has faxes in 
its memory
1Press Menu/Set, 9, 0, 1.
2If the LCD shows No Data, there are no 
faxes left in the machine’s memory.
—OR—
If the LCD shows 
Enter Fax No. 
there are faxes in the machine’s 
memory.
 You can transfer the faxes to another fax 
machine. (See Forwarding faxes to 
another fax machine.)
 You can transfer the faxes from the 
machine’s memory to your PC. (See 
Transferring faxes to your PC.)
Note
You can transfer...