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Brother MFC 9010CN User Manual

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    ix
    C Troubleshooting and routine maintenance 49
    Troubleshooting ................................................................................................... 49If you are having difficulty with your machine ................................................ 49
    Improving the print quality ............................................................................. 54
    Error and maintenance messages ....................................................................... 61 Document jams.............................................................................................. 66
    Paper jams .................................................................................................... 67
    Routine maintenance ........................................................................................... 72 Cleaning the outside of the machine ............................................................. 72
    Cleaning the scanner..................................................................................... 73
    Cleaning the LED heads................................................................................ 74
    Cleaning the corona wires ............................................................................. 75
    Cleaning the drum unit .................................................................................. 76
    Cleaning the paper pick-up rollers ................................................................. 81
    Calibration ..................................................................................................... 82
    Auto Registration ........................................................................................... 82
    Manual Registration....................................................................................... 83
    Replacing the consumable items ......................................................................... 84 Replacing a Toner cartridge .......................................................................... 86
    Drum units ..................................................................................................... 91
    Replacing the belt unit ................................................................................... 96
    Replacing the waste toner box .................................................................... 100
    Replacing periodic maintenance parts............................................................... 105
    Machine Information .......................................................................................... 105 Checking the Serial Number........................................................................ 105
    Checking the Page Counters....................................................................... 105
    User Settings List ........................................................................................ 105
    Network Configuration List .......................................................................... 106
    Checking the remaining life of parts ............................................................ 106
    Reset functions ............................................................................................ 106
    How to reset the machine ............................................................................ 107
    Packing and shipping the machine .................................................................... 107
    D Menu and features 112
    On-screen programming .................................................................................... 112 Menu table ................................................................................................... 112
    Memory storage........................................................................................... 112
    Menu keys ......................................................................................................... 112 How to access the menu mode ................................................................... 113
    Menu table ......................................................................................................... 114
    Entering text ...................................................................................................... 119
     
    						
    							
    x
    E Specifications 120
    General .............................................................................................................. 120
    Print media......................................................................................................... 122
    Copy .................................................................................................................. 123
    Scan................................................................................................................... 124
    Print ................................................................................................................... 125
    Interfaces ........................................................................................................... 126
    Computer requirements  .................................................................................... 127
    Consumable items ............................................................................................. 128
    Ethernet wired network ...................................................................................... 129
    F Glossary 131
    GIndex 132
     
    						
    							
    Section I
    GeneralI
    General information2
    Loading paper and documents9
    General Setup22
     
    						
    							
    2
    1
    Using the 
    documentation
    1
    Thank you for buying a Brother machine! 
    Reading the documentation will help you 
    make the most of your machine.
    Symbols and conventions 
    used in the documentation1
    The following symbols and conventions are 
    used throughout the documentation.
    General information1
    BoldBold style identifies keys on the 
    machine control panel or 
    computer screen.
    Italics Italicized style emphasizes an 
    important point or refers you to 
    a related topic.
    Courier
    NewCourier New font identifies the 
    messages shown on the LCD 
    of the machine.
     
    WARNING
    Warnings tell you what to do to prevent 
    possible personal injury.
     
    CAUTION
    Cautions specify procedures you must 
    follow or avoid to prevent possible minor 
    injuries.
     
    IMPORTANT
    IMPORTANT describes procedures you 
    must follow or avoid to prevent possible 
    machine problems or damage to other 
    objects.
     Electrical Hazard icons alert you to a 
    possible electrical shock.
     Hot Surface icons warn you not to 
    touch machine parts that are hot.
     Notes tell you how you should 
    respond to a situation that may arise 
    or give tips about how the current 
    operation works with other features.
     
    						
    							
    General information3
    1
    Accessing the 
    Software User’s Guide 
    and Network User’s 
    Guide
    1
    This User’s Guide does not contain all the 
    information about the machine such as how 
    to use the advanced features of Printer, 
    Scanner, and Network. When you are ready 
    to learn detailed information about these 
    operations, read the Software User’s Guide  
    and  Network User’s Guide .
    Viewing documentation1
    Viewing documentation (Windows®)1
    To view the documentation, from the  Start 
    menu, point to  Brother, MFC-XXXX  (where 
    XXXX is your model name) from the program 
    group, and then click  User’s Guides in 
    HTML format .
    If you have not installed the software, you can 
    find the documentation by following the 
    instructions below:
    aTurn on your PC.
    Insert the Brother CD-ROM labeled 
    Windows
    ® into your CD-ROM drive.
    bIf the language selection screen 
    appears, click your language.
    cIf the model name screen appears, click 
    your model name. The CD-ROM main 
    menu will appear.
     
    If this window does not appear, use 
    Windows
    ® Explorer to find and run the 
    start.exe program from the root directory 
    of the Brother CD-ROM.
    dClick  Documentation .
    eClick the documentation you want to 
    read:
    „ HTML documents (2 manuals): 
    Software User’s Guide  and 
    Network User’s Guide  in HTML 
    format.
    This format is recommended for 
    viewing on your computer.
    „ PDF documents (4 manuals):
    User’s Guide  for stand-alone 
    operations,  Software User’s Guide , 
    Network User’s Guide  and Quick 
    Setup Guide .
    This format is recommended for 
    printing the manuals. Click to go to 
    the Brother Solutions Center, where 
    you can view or download the PDF 
    documents. (Internet access and 
    PDF Reader software are required.)
     
    						
    							
    Chapter 1
    4
    How to find scanning instructions1
    There are several ways you can scan 
    documents. You can find the instructions as 
    follows:
    Software User’s Guide:1
    „ Scanning a document using the TWAIN 
    driver in Chapter 2
    „ Scanning a document using the WIA 
    driver (Windows
    ® XP/Windows Vista®) in 
    Chapter 2
    „ Using ControlCenter3 in Chapter 3
    „ Network Scanning in Chapter 12
    ScanSoft™ PaperPort™ 11SE with 
    OCR How-to-Guides:
    1
    „The complete ScanSoft™ 
    PaperPort™ 11SE with OCR How-to-
    Guides can be viewed from the Help 
    selection in the ScanSoft™ 
    PaperPort™ 11SE application.
    How to find Network setup 
    instructions
    1
    Your machine can be connected to a wired 
    network. You can find basic setup 
    instructions in the Quick Setup Guide. For 
    more information about network setup please 
    see the Network Users Guide.
    Viewing documentation (Macintosh)1
    aTurn on your Macintosh.
    Insert the Brother CD-ROM labeled 
    Macintosh into your CD-ROM drive.
    bThe following window will appear. 
    cDouble-click the  Documentation icon.
    dDouble-click your language folder.
    eDouble-click top.html to view the 
    Software User’s Guide  and Network 
    User’s Guide  in HTML format.
    fClick the documentation you want to 
    read.
    „ Software User’s Guide
    „ Network User’s Guide
    Note
    The documents are also available in PDF 
    format (4 manuals):  User’s Guide for 
    stand-alone operations,  Software User’s 
    Guide , Network User’s Guide  and 
    Quick Setup Guide . The PDF format is 
    recommended for printing the manuals.
    Double-click  Brother Solutions Center  
    icon to go to the Brother Solutions Center, 
    where you can view or download the PDF 
    documents. (Internet access and PDF 
    Reader software are required.)
     
     
    						
    							
    General information5
    1
    How to find scanning instructions1
    There are several ways you can scan 
    documents. You can find the instructions as 
    follows:
    Software User’s Guide:1
    „Scanning in Chapter 8
    „ Using ControlCenter2 in Chapter 9
    „ Network Scanning in Chapter 12
    Presto! PageManager User’s Guide:1
    „The complete Presto! PageManager 
    User’s Guide can be viewed from the Help 
    selection in the Presto! PageManager 
    application.
    How to find Network setup 
    instructions
    1
    Your machine can be connected to a wired 
    network. You can find basic setup 
    instructions in the Quick Setup Guide. For 
    more information about network setup please 
    see the Network Users Guide.
    Accessing Brother 
    support (Windows
    ®)1
    You can find all the contacts you will need, 
    such as Web support (Brother Solutions 
    Center), Customer Service and Brother 
    Authorized Service Centers on page i and on 
    the Brother CD-ROM.
    „ Click  Brother Support  on the main menu. 
    The following screen will appear:
     
    „ To access our web site 
    (http://www.brother.com/
    ) click 
    Brother Home Page .
    „ To view all Brother Numbers, including 
    Customer Service numbers for the USA 
    and Canada, click  Support Information .
    „ To access the USA Brother online 
    shopping mall 
    (http://www.brothermall.com/
    ) for 
    additional product and service 
    information, click  Brother Mall.com .
    „ To access Canada’s Brother online 
    shopping mall (http://www.brother.ca/
    ) for 
    additional product and services 
    information, click  Shop Online (Canada) .
    „ For the latest news and product support 
    information 
    (http://solutions.brother.com/
    ), click 
    Brother Solutions Center .
    „ To visit our web site for original/genuine 
    Brother supplies 
    (http://www.brother.com/original/
    ), click 
    Supplies Information .
    To return to the main page, click  Back.
    Or, if you have finished, click  Exit.
     
    						
    							
    Chapter 1
    6
    Control panel overview1
     
    1 Copy and Print keys: Copy keys :
    Options
    You can quickly and easily choose temporary 
    settings for copying.
    Enlarge/Reduce
    Reduces or enlarges copies.
    Quality
    Lets you change the quality for the next copy.
    Print keys:
    Secure
    You can print data saved in the memory when 
    you enter your four-digit password. (For details 
    about using the Secure key, see the  Software 
    User’s Guide  on the CD-ROM.)
    Job Cancel
    Cancels a programmed print job and clears it 
    from the machine’s memory. To cancel 
    multiple print jobs, hold down this key until the 
    LCD shows  Job Cancel (All) .2 Data LED
    The LED will flash depending on the machine 
    status.
    3 Error LED Blinks in orange when the LCD displays an 
    error or an important status message.
    4LCD Displays messages to help you set up and use 
    your machine.
    5 Clear/Back Deletes entered data or lets you cancel the 
    current setting.
    OK
    Lets you store your settings in the machine.
    Selection keys:
    d or  c
    Press to scroll backwards or forwards through 
    menu selections.
    a  or  b
    Press to scroll through the menus and options.
    1234
    9
    10
    Stack  Copies:01
    100%        Auto 
    nnonn
     
    						
    							
    General information7
    1
     
    6 Numeric keysUse these keys to enter text.
    7Stop/Exit Stops an operation or exits from a menu.
    8Start: Color
    Lets you start making copies in full color.
    Black
    Lets you start making copies in black & white.
    9 Scan
    Scan
    Puts the machine in Scan mode. 
    (For details about scanning, see the  Software 
    User’s Guide  on the CD-ROM.)
    10 Menu Lets you access the Menu to program your 
    settings in this machine.
    4 567
    8
    es:01
    Auto 
     
    						
    							
    Chapter 1
    8
    Data LED indications1
    The  Data  LED (light emitting diode) will flash depending on the machine’s status.
     
    LED Machine Status Description
     Ready Mode The machine is ready to print, in sleep mode, there is no print 
    data, or the power switch is off.
     
    Green
    (blinking) Receiving Data The machine is either receiving data from the computer, 
    processing data in memory, or printing data.
     
    GreenData Remaining in 
    Memory
    Print data remains in the machine memory.
     
    						
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