Brother MFC 9010CN User Manual

							
USER’S GUIDE
MFC-9010CN
 
Version A
USA/CAN
 
						

							
If you need to call Customer Service
Please complete the following information for future 
reference:
Model Number: MFC-9010CN
Serial Number:
1                                                                      
Date of Purchase:                                                                    
Place of Purchase:                                                                  
1The serial number is on the back of the unit. Retain 
this User’s Guide with your sales receipt as a 
permanent record of your purchase, in the event of 
theft, fire or warranty service.
Register your product on-line at
 
http://www.brother.com/registration/
 
By registering your product with Brother, you will be recorded as the 
original owner of the product. Your registration with Brother: „ may serve as confirmation of the purchase date of your product 
should you lose your receipt;
„ may support an insurance claim by you in the event of product loss 
covered by insurance; and, 
„ will help us notify you of enhancements to your product and special 
offers.
The most convenient and efficient way to register your new product is 
online at http://www.brother.com/registration/
© 2009 Brother Industries, Ltd.
 
						

							
i
Brother numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be 
made from within  that country.
 
Register your product
By registering your product with Brother International Corporation, you will be recorded as the 
original owner of the product. Your registration with Brother:
„ may serve as confirmation of the purchase date of your product should you lose your receipt;
„ may support an insurance claim by you in the event of product loss covered by insurance; and,
„ will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration and Test Sheet or, for your 
convenience and most efficient way to register your new product, register on-line at 
 
http://www.brother.com/registration/
 
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Multi-Function Center needs. 
You can download the latest software and utilities and read FAQs and troubleshooting tips to learn 
how to get the most from your Brother product.
 
http://solutions.brother.com/
 
Note
You can check here for Brother driver updates.
To keep your machine’s performance up to date, check here for the latest firmware upgrade 
(Windows
®).
 
For Customer Service 
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER. In USA:
1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada: 1-877-BROTHER
(514) 685-4898 (fax)
 
						

							
ii
Ordering accessories and supplies 
For best quality results use only genuine Brother accessories, which are available at most Brother 
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or 
American Express credit card, you can order accessories directly from Brother. (You can visit us online 
for a complete selection of the Brother accessories and supplies that are available for purchase.)
 
Note
In Canada, only Visa and MasterCard are accepted.
 
1A4 or Letter size single-sided pages.
2Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
31 page per job.
4Drum life is approximate and may vary by type of use.
In USA:1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
 
http://www.brothermall.com/
 
In Canada:1-877-BROTHER 
http://www.brother.ca/
 
DescriptionItem
Toner Cartridge  TN-210BK (Approx. 2,200 pages)
12
Toner Cartridge TN-210C   (Approx. 1,400 pages)12
Toner Cartridge TN-210M   (Approx. 1,400 pages)12
Toner Cartridge TN-210Y   (Approx. 1,400 pages)12
4 pcs. Drum UnitDR-210CL (Approx. 15,000 pages ea. drum unit)134
1 pc. Drum Unit DR-210CL-BK (Approx. 15,000 pages ea.)134
1 pc. Drum Unit DR-210CL-CMY (Approx. 15,000 pages ea.)134
Waste Toner BoxWT-200CL (Approx. 50,000 pages)1
Belt UnitBU-200CL (Approx. 50,000 pages)1
User’s Guide LS8315001 (English for USA and Canada)
LS8315002 (French for Canada)
Quick Setup Guide LS8431001 (English for USA and Canada) LS8431002 (French for Canada)
 
						

							
iii
Notice - Disclaimer of Warranties (USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR 
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR 
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF 
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE 
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE 
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE 
SOFTWARE IN TERMS OF ITS CORRECTN ESS, ACCURACY, RELIABILITY, CURRENTNESS 
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE 
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT 
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE 
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY 
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR 
LOSS OF BUSINESS PROFITS, BUSIN ESS INTERRUPTION, LOSS OF BUSINESS 
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE 
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF 
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN 
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR 
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY 
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL 
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE 
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT 
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published, 
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without 
notice.
Brother reserves the right to make changes without notice in the specifications and materials 
contained herein and shall not be responsible for any damages (including consequential) caused 
by reliance on the materials presented, including but not limited to typographical and other errors 
relating to the publication.
 
						

							
iv
Brother® Digital Color One-Year Limited Warranty and Replacement Service (USA Only)
Who is covered:
„This limited warranty (“warranty”) is given
only to the original end-user/retail purchaser
(referred to in this warranty as “Original
Purchaser”) of the accompanying product,
consumables and accessories (collectively
referred to in this warranty as “this Product”).
„ If you purchased a product from someone
other than an authorized Brother reseller in
the United States or if the product was used
(including but not limited to floor models or
refurbished product), prior to your
purchase you are not the Original
Purchaser and the product that you
purchased is not covered by this warranty.
What is covered:
„
This Product includes a Machine and
Consumable and Accessory Items.
Consumable and Accessory Items include
but are not limited to Toner Cartridges, Drum
Units, Belt Unit, and Waste Toner Box.
„ Except as otherwise provided herein,
Brother warrants that the Machine and the
accompanying Consumable and
Accessory Items will be free from defects in
materials and workmanship, when used
under normal conditions.
„This warranty applies only to products
purchased and used in the United States.
For products purchased in, but used
outside, the United States, this warranty
covers only warranty service within the
United States (and does not include
shipping outside the United States).
What is the length of the Warranty Periods: „ Machines: one year from the original
purchase date.
„
Accompanying Consumable and Accessory
Items: 90 days from the original purchase
date or the rated life of consumable,
whichever comes first.
What is NOT covered:
This warranty does not cover:
1 Physical damage to this Product;
2 Damage caused by improper installation, improper or abnormal use, misuse, neglect
or accident (including but not limited to
transporting this Product without the proper
preparation and/or packaging);
3 Damage caused by another device or software used with this Product (including
but not limited to damage resulting from
use of non Brother
®-brand parts and
Consumable and Accessory Items); 4 Consumable and Accessory Items that
expired in accordance with a rated life;
5 Problems arising from other than defects in materials or workmanship; and,
6 Normal Periodic Maintenance Items, such as Paper Feeding Kit and Fuser Unit.
This limited warranty is VOID if this Product
has been altered or modified in any way
(including but not limited to attempted warranty
repair without authorization from Brother
and/or alteration/removal of the serial
number).
What to do if you think your Product is
eligible for warranty service:
Report your issue to either our Customer
Service Hotline at 1-877-BROTHER (1-877-
276-8437) or to a Brother Authorized Service
Center  within the applicable warranty
period .  Supply Brother or the Brother
Authorized Service Center with a copy of your
dated bill of sale showing that this Product was
purchased within the U.S. For the name of
local Brother Authorized Service Center(s),
call 1-877-BROTHER (1-877-276-8437) or
visit www.brother-usa.com.
What Brother will ask you to do:
After contacting Brother or a Brother
Authorized Service Center, you may be
required to deliver (by hand if you prefer) or
send the Product properly packaged, freight
prepaid, to the Authorized Service Center
together with a photocopy of your bill of sale.
You are responsible for the cost of
shipping, packing product, and insurance
(if you desire).  You are also responsible for
loss or damage to this Product in shipping,
so we would recommend that you insure
your product.
What Brother will do:
If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this
warranty and
 if you first reported the problem
to Brother or an Authorized Service Center
within the applicable warranty period, Brother
or its Authorized Service Center will repair or
replace the Machine and/or accompanying
Consumable and Accessory Items at no
charge to you for parts or labor.  The decision
as to whether to repair or replace the Machine
and/or accompanying Consumable and
Accessory Items is made by Brother in its sole
discretion.  Brother reserves the right to supply
a refurbished or remanufactured replacement
 
						

							
v
Brother® Digital Color One-Year Limited Warranty and Replacement Service (USA Only)
Machine and/or accompanying Consumable
and Accessory Items  and use refurbished
parts provided such replacement products
conform to the manufacturer’s specifications
for new product/parts. The repaired or
replacement Machine and/or accompanying
Consumable and Accessory Items will be
returned to you freight prepaid or made
available for you to pick up at a conveniently
located Authorized Service Center. 
If the Machine and/or accompanying
Consumable and Accessory Items are not
covered by this warranty (either stage), you
will be charged for shipping the Machine
and/or accompanying Consumable and
Accessory Items back to you and charged for
any service and/or replacement parts/products
at Brother’s then current published rates.
The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty.
What happens when Brother elects to
replace your Machine: 
When a replacement Machine is authorized by
Brother, and you have delivered the Machine
to an Authorized Service Center, the
Authorized Service Center will provide you
with a replacement Machine after receiving
one from Brother.  If you are dealing directly
with Brother’s Express Exchange Service
Brother will send to you a replacement
Machine shipped for receipt within two
business days, with the understanding that
you will, after receipt of the replacement
Machine, supply the required proof of
purchase information, together with the
Machine that Brother agreed to replace.  You
are then expected to pack the Machine that
Brother agreed to replace in the package from
the replacement Machine and return it to
Brother using the pre-paid freight bill supplied
by Brother in accordance with the instructions
provided by Brother.  Since you will be in
possession of two machines, Brother will
require that you provide a valid major credit
card number.  Brother will issue a hold against
the credit card account number that you
provide until Brother receives your original
Product and determines that your original
Product is entitled to warranty coverage. Your
credit card will be charged up to the cost of a
new Product only if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the problems with your
original Product are not covered by the limited
warranty; (iii) the proper packaging
instructions are not followed and has caused
damage to the product; or (iv) the warranty period on your original Product has expired or
has not been sufficiently validated with a copy
of the proof of purchase (bill of sale). The
replacement Machine you receive (even if
refurbished or remanufactured) will be
covered by the balance of the limited warranty
period remaining on the original Product, plus
an additional thirty (30) days.  You will keep the
replacement Machine that is sent to you and
your original Machine shall become the
property of Brother. 
Retain your original
Accessory Items and a copy of the return
freight bill, signed by the courier.
Limitations:
Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product. Except
for the repair or replacement as described
above, Brother shall not be liable for any
direct, indirect, incidental or consequential
damages or specific relief.  Because some
states do not allow the exclusion or limitation
of consequential or incidental damages, the
above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL
OTHER WARRANTIES, WRITTEN OR
ORAL, WHETHER EXPRESSED BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE.  ANY AND
ALL WARRANTIES OTHER THAN THIS
ONE, WHETHER EXPRESS OR IMPLIED,
INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
„ This Limited Warranty is the only warranty
that Brother is giving for this Product. It is
the final expression and the exclusive and
only statement of Brother’s obligations to
you. It replaces all other agreements and
understandings that you may have with
Brother or its representatives.
„ This warranty gives you certain rights and
you may also have other rights that may
vary from state to state.
„ This Limited Warranty (and Brother’s
obligation to you) may not be changed in
any way unless you and Brother sign the
same piece of paper in which we (1) refer
to this Product and your bill of sale date, (2)
describe the change to this warranty and
(3) agree to make that change.
Important:  We recommend that you keep all
original packing materials, in the event that
you ship this Product
© 2009 Brother International Corporation
 
						

							
vi
BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only)
Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother
International Corporation (Canada) Ltd. (
“Brother”), or its Authorized Service Centres, will repair or
replace (at Brother
’s sole discretion) this MFC/Fax machine free of charge if defective in material or
workmanship. This warranty applies only to products purchased and used in Canada. 
This limited Warranty does not include cleaning, consumables (including, without limitation, ink cartridges, print
cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC belts, fixing units, print heads, paper
feed rollers, transfer rolls, cleaning  rollers, waste toner packs, oil bottles) or  damage caused by accident, neglect,
misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or
tampering by anyone other than a Brother Authorized Service Representative, or if shipped out of the country. 
The use of supplies or consumable items that are non-Brother products may void your warranty. This
limited warranty ceases when this machine is rented, sold, or otherwise disposed of. Operation of the
MFC/Fax machine in excess of the specifications or with the Serial Number or Rating Label removed
shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. 
In order to obtain warranty service, the MFC/Fax machine must be delivered or shipped freight prepaid
by the end-user/purchaser to a 
“Brother” Authorized Service Centre, together with your Canadian Proof
of Purchase in the form of a Sales Receipt.
When shipping or transporting your MFC/Fax machine, please refer to your Operation Manual for the
proper packaging procedures.
For Laser and LED units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner
packs or oil bottles on applicable models) during shipping or transport will cause severe damage to the
Laser MFC/Fax machine and will void the Warranty. 
For inkjet units: (When shipping your Inkjet MFC/Fax machine remove the ink cartridges and replace them with
the original protective parts. If original protective parts are not available, leave ink cartridges installed. Please
avoid shipping the unit without original protective parts or ink cartridges.) Damage to your print head resulting from
packing the Inkjet MFC/Fax machine without the ink cartridges or the protective parts will void your warranty. 
Improper packaging may cause severe damage to the machine during shipping and will void the
warranty.
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING,
WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW
CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Brother, its Authorized Service
Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this
warranty. The warranty states Brother
’s entire liability and your exclusive remedy against Brother for
any failure of the MFC/Fax machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Fax
machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive
damages, including lost profits, arising from the use of or inability to use the product, even if advised by
the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the
above limitation of liability, such limitation, may not apply to you.
This Limited Warranty gives you specific legal rights and you may
also have other rights which vary from Province to Province.
Warranty Service is available at Brother Authorized Service Centres
throughout Canada. For Technical Assistance or for the name and
location of your nearest Authorized Service Centre call 1
-877-BROTHER.
Internet support: [email protected] or browse Brother’s Web Site www.brother.ca.
 
						

							
vii
Table of Contents
Section I General
1 General information 2
Using the documentation ....................................................................................... 2Symbols and conventions used in the documentation .................................... 2
Accessing the Software User’s Guide and Network User’s Guide ........................ 3 Viewing documentation ................................................................................... 3
Accessing Brother support (Windows
®) ................................................................ 5
Control panel overview .......................................................................................... 6 Data LED indications ....................................................................................... 8
2 Loading paper and documents 9
Loading paper and print media .............................................................................. 9Loading paper in the standard paper tray........................................................ 9
Loading paper in the manual feed slot .......................................................... 11
Unprintable area ............................................................................................ 14
Acceptable paper and other print media.............................................................. 15 Recommended paper and print media .......................................................... 15
Type and size of paper .................................................................................. 15
Handling and using special paper ................................................................. 17
Loading documents ............................................................................................. 20 Using the automatic document feeder (ADF) ................................................ 20
Using the scanner glass ................................................................................ 21
3 General Setup 22
Paper settings ...................................................................................................... 22Paper Type .................................................................................................... 22
Paper Size ..................................................................................................... 22
Volume settings ................................................................................................... 22 Beeper volume .............................................................................................. 22
Ecology features .................................................................................................. 23 Toner Save .................................................................................................... 23
Sleep Time .................................................................................................... 23
LCD Contrast ....................................................................................................... 23
 
						

							
viii
Section II Copy
4 Making copies 26
How to copy ......................................................................................................... 26Copy mode .................................................................................................... 26
Making a single copy ..................................................................................... 26
Making multiple copies .................................................................................. 26
Stop copying .................................................................................................. 26
Copy options (temporary settings) ....................................................................... 27 Enlarging or reducing the image copied ........................................................ 27
Using the Options key ................................................................................... 28
Improving copy quality ................................................................................... 29
Sorting copies using the ADF ........................................................................ 29
Adjusting Contrast, Color and Brightness...................................................... 29
Making N in 1 copies (page layout) ............................................................... 30
Out of memory message ..................................................................................... 32
Section III Software
5 Software and Network features 34
How to read the HTML User’s Guide ................................................................... 34 Windows®...................................................................................................... 34
Macintosh ...................................................................................................... 34
Section IV Appendixes
A Safety and legal 36
Choosing a location ............................................................................................. 36
To use the machine safely ................................................................................... 37 Important safety instructions .......................................................................... 40
Federal Communications Commission (FCC) Declaration of Conformity (USA only) ................................................................................................. 42
Industry Canada Compliance Statement (Canada only)  .............................. 42
Disconnect device ......................................................................................... 43
LAN connection ............................................................................................. 43
International ENERGY STAR
® Qualification Statement ................................ 43
Libtiff Copyright and License ............................................................................... 44
Trademarks.......................................................................................................... 45
BOptions 46
Options ................................................................................................................ 46
Memory board...................................................................................................... 47 Installing extra memory ................................................................................. 47