Brother MFC 9010CN User Manual

							Troubleshooting and routine maintenance
89
C
fUnpack the new toner cartridge. Gently 
shake it from side to side several times 
to distribute the toner evenly inside the 
cartridge.
 
IMPORTANT
• Wait to unpack the new toner cartridge 
until immediately before you put it in the 
machine. If a toner cartridge is left 
unpacked for a long time, the toner life will 
be shortened.
• If an unpacked drum unit is put in direct 
sunlight or room light, the unit may be 
damaged.
 
CAUTION 
HOT SURFACE
Put the toner cartridge in the drum unit 
immediately after you have removed the 
protective cover. To prevent any 
degradation to the print quality, DO NOT 
touch the shaded parts shown in the 
illustrations.
 
 
IMPORTANT
Brother strongly recommends that you 
DO NOT refill the toner cartridge provided 
with your machine. We also strongly 
recommend that you continue to use only 
Genuine Brother Brand replacement toner 
cartridges. Use or attempted use of 
potentially incompatible toner and/or 
cartridges in the Brother machine may 
cause damage to the machine and/or may 
result in unsatisfactory print quality. Our 
warranty coverage does not apply to any 
problem that is caused by the use of 
unauthorized third party toner and/or 
cartridges. To protect your investment and 
obtain premium performance from the 
Brother machine, we strongly recommend 
the use of Genuine Brother Supplies.
 
 
						

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gPull off the protective cover. 
hPut the new toner cartridge firmly into 
the drum unit until you hear it lock into 
place. 
Note
Make sure that you put in the toner 
cartridge properly or it may separate from 
the drum unit.
 
iSlide the drum unit and toner cartridge 
assembly into the machine. Make sure 
that you match the toner cartridge color 
to the same color label on the machine. 
 
 
C-Cyan M-Magenta Y-Yellow K-Black
 
h
 
K Y MC
 
						

							Troubleshooting and routine maintenance
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jClose the top cover of the machine. 
kPlug the machine’s power cord back into 
the AC power outlet first, and reconnect 
all cables. Turn on the machine’s power 
switch.
Note
DO NOT turn off the machine’s power 
switch or open the top cover until the LCD 
returns to the Ready mode.
 
IMPORTANT
While removing the drum unit, handle it 
carefully because it may contain toner. If 
toner scatters on your hands or clothes, 
wipe or wash it off with cold water at once.
 
Drum unitsC
Order No. DR-210CL 4 pc. Drum Set or single 
drums DR-210CL-BK, DR-210CL-CMY
A new drum unit can print approximately 
15,000 A4 or Letter size single-sided pages. 
DR-210CL Drum Set contains 4 drum units 
1 Black (DR-210CL-BK) and 3 Color 
(DR-210CL-CMY). DR-210CL-BK contains 
1 Black drum. DR-210CL-CMY contains 
1 Color drum.
Drum wear and tear occurs due to use and 
rotation of the drum and interaction with 
paper, toner and other materials in the paper 
path. In designing this product, Brother 
decided to use the number of rotations of the 
drum as a reasonable determinant of the 
drum life. When a drum reaches the 
factory-established rotation limit 
corresponding to the rated page yield, the 
product LCD display will advise you to 
replace the applicable drum(s). The product 
will continue to function; however, print 
quality may not be optimal.
As the drums rotate in unison during the 
various stages of operation (regardless of 
whether toner is deposited on the page) and 
because damage to a single drum unit is not 
likely, you will need to replace all of the drums 
at once (unless you have replaced an 
individual drum [DR-210CL-BK for black and 
DR-210CL-CMY for Color] for reasons other 
than reaching its rated life). For your 
convenience, Brother sells the drum units as 
a set of four (DR-210CL).
 
						

							92
Note
• There are many factors that determine the 
actual drum life, such as the temperature, 
humidity, type of paper, type of toner used 
and so on. Under ideal conditions, the 
average drum life is estimated at 
approximately 15,000 pages. The actual 
number of pages that your drum will print 
may be significantly less than this 
estimate. Because we have no control 
over the many factors that determine the 
actual drum life, we cannot guarantee a 
minimum number of pages that will be 
printed by your drum.
• For best performance, use only genuine 
Brother toner. The machine should be 
used only in a clean, dust-free 
environment with adequate ventilation.
• Printing with a third-party drum unit may 
reduce not only the print quality but also 
the quality and life of the machine itself. 
Warranty coverage does not apply to 
problems caused by the use of a 
third-party drum unit.
 
Drum End Soon messagesC
 
Drums End Soon
If the LCD shows Drums End Soon, it 
means the 4 drum units are near the end of 
their life. Buy a new drum unit set 
(DR-210CL) and have it ready before you get 
a Replace Drums message. To replace the 
drum units, see Replacing the drum units 
on page 93.
 
Drum End Soon(X)If only a specified drum is near the end of its 
life, the LCD shows the Drum End Soon(X) 
message. (X) indicates the drum unit color  
that is near the end of its life. ((K) =Black, 
(Y)=Yellow, (M)=Magenta, (C)=Cyan). Buy a 
new drum unit DR-210CL-BK (for Black) or a 
DR-210CL-CMY (for either Y, M, C colors) 
and have it ready before you get a 
Replace Drums message. To replace the 
drum units, see Replacing the drum units 
on page 93.
Replace Drums messagesC
When the following message appears on the 
LCD, you need to replace the drum units:
 
Replace Drums
If only the specified drum needs to be 
replaced, the LCD shows the 
Replace Drum(X) message. (X) indicates 
the drum unit color that you need to replace. 
((K)=Black, (Y)=Yellow, (M)=Magenta, 
(C)=Cyan).
 
Drum Error
1Only the color you need to replace will be shown
The Drum Error message has two cases: If 
the scrolling message shows 
Replace the Drum Unit. you will need 
to replace the drum unit. If the scrolling 
message shows 
Slide the Green tab on Drum Unit. 
you do not need to replace the drum unit, you 
just need to clean the corona wires. (See 
Cleaning the corona wires on page 75.) 
Replace the Drum Unit. Black/ 
Cyan/ Magenta/ Yellow. Refer to 
the User’s Guide.
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							Troubleshooting and routine maintenance
93
C
Replacing the drum unitsC
IMPORTANT
• While removing the drum unit, handle it 
carefully because it may contain toner. If 
toner scatters on your hands or clothes, 
wipe or wash it off with cold water at once.
• Every time you replace the drum unit, 
clean the inside of the machine. (See 
Routine maintenance on page 72.)
 
aTurn off the machine’s power switch. 
Unplug the power cord from the AC 
power outlet.
bFully open the top cover by lifting up on 
the handle (1).
 
IMPORTANT
When the scanner is open, you cannot 
open the top cover.
 
cTake out the drum unit and toner 
cartridge assembly for the color shown 
on the LCD.
 
dPush down the green-labeled lock 
lever (1) and take the toner cartridge out 
of the drum unit.
 
WARNING 
DO NOT put a toner cartridge into a fire. It 
could explode, resulting in injuries.
 
 
DO NOT use cleaning materials that 
contain ammonia, alcohol, any type of 
spray, or any type of flammable substance 
to clean the outside or inside of the 
machine. Doing this may cause a fire or 
electrical shock. See Routine maintenance 
on page 72 for how to clean the machine.
  
Be careful not to inhale toner.
 
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							94
IMPORTANT
• We recommend that you place the drum 
unit and toner cartridge assembly on a 
clean, flat surface with a sheet of 
disposable paper or cloth underneath it in 
case you accidentally spill or scatter toner.
• To prevent damage to the machine from 
static electricity, DO NOT touch the 
electrodes shown in the illustration.
 
• Handle the toner cartridge carefully. If 
toner scatters on your hands or clothes, 
wipe or wash it off with cold water at once.
• To avoid print quality problems, DO NOT 
touch the shaded parts shown in the 
illustrations.
 
  
 
Note
• Be sure to seal up the toner cartridge 
tightly in a suitable bag so that toner 
powder does not spill out of the cartridge.
•Go to 
http://www.brother.com/original/index.html 
for instructions on how to return your used 
consumable items to the Brother 
collection program. If you choose not to 
return your used consumable, please 
discard the used consumable according to 
local regulations, keeping it separate from 
domestic waste. If you have questions, 
call your local waste disposal office.
 
eUnpack the new drum unit and remove 
the protective cover.
 
IMPORTANT
Wait to unpack the new drum unit until 
immediately before you put it in the 
machine. Exposure to direct sunlight or 
room light may damage the drum unit.
 
 
						

							Troubleshooting and routine maintenance
95
C
fPut the toner cartridge firmly into the 
new drum unit until you hear it lock into 
place. 
IMPORTANT
Make sure that you put in the toner 
cartridge properly or it may separate from 
the drum unit.
 
gSlide the drum unit and toner cartridge 
assembly into the machine. Make sure 
that you match the toner cartridge color 
to the same color label on the machine. 
 
 
C-Cyan M-Magenta Y-Yellow K-Black
hClose the top cover of the machine.
 
h
 
K Y MC
 
						

							96
Resetting the drum counterC
When you replace a drum unit with a new 
one, you need to reset the drum counter by 
completing the following steps:
aPlug the machine’s power cord back into 
the AC power outlet first, and reconnect 
all cables. Turn on the machine’s power 
switch.
bPressMenu, 5, 6.
cPress aorb to choose the color of the 
drum you replaced.
Press OK.
dPress 1 to reset the drum unit counter.
ePress Stop/Exit.
Replacing the belt unitC
Order No. BU-200CL
A new belt unit can print approximately 
50,000 A4 or Letter size single-sided pages.
Belt End Soon messageC
 
Belt End Soon
If the LCD shows Belt End Soon, it means 
the belt unit is near the end of its life. Buy a 
new belt unit and have it ready before you get 
a Replace Belt message. 
Replace Belt messageC
When the following message appears on the 
LCD, you need to replace the belt unit:
 
Replace Belt
IMPORTANT
• DO NOT touch the surface of the belt unit. 
If you touch it, it could degrade print 
quality.
• Damage caused by incorrect handling of 
the belt unit may void your warranty.
 
aTurn off the machine’s power switch. 
Unplug the power cord from the AC 
power outlet.
bFully open the top cover by lifting up on 
the handle (1).
 
IMPORTANT
When the scanner is open, you cannot 
open the top cover.
 
1
 
						

							Troubleshooting and routine maintenance
97
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cTake out all the drum unit and toner 
cartridge assemblies.
 
IMPORTANT
• We recommend that you place the drum 
unit and toner cartridge assembly on a 
clean, flat surface with a sheet of 
disposable paper or cloth underneath it in 
case you accidentally spill or scatter toner.
• To prevent damage to the machine from 
static electricity, DO NOT touch the 
electrodes shown in the illustration.
 
• Handle the toner cartridge carefully. If 
toner scatters on your hands or clothes, 
wipe or wash it off with cold water at once.• To avoid print quality problems, DO NOT 
touch the shaded parts shown in the 
illustrations.
 
 
 
 
 
						

							98
dHold the green handle of the belt unit 
and lift the belt unit up, then pull it out.
IMPORTANT
To avoid print quality problems, DO NOT 
touch the shaded parts shown in the 
illustration.
 
 
   
h