Brother MFC 9010CN User Manual

							Troubleshooting and routine maintenance
79
C
dPush down the green-labeled lock 
lever (1) and take the toner cartridge out 
of the drum unit.
 
IMPORTANT
Handle the toner cartridge carefully. If 
toner scatters on your hands or clothes, 
wipe or wash it off with cold water at once.
 
ePut the print sample in front of the drum 
unit, and find the exact position of the 
poor print.
 
fTurn the drum unit gear by hand while 
looking at the surface of the OPC 
drum (1).
 
gWhen you have found the mark on the 
drum that matches the print sample, 
wipe the surface of the OPC drum with a 
dry cotton swab until the dust or glue on 
the surface comes off.
 
IMPORTANT
DO NOT clean the surface of the 
photosensitive drum with a sharp object.
 
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							80
hPut the toner cartridge back firmly into 
the drum unit until you hear it lock into 
place.
Note
Make sure that you put in the toner 
cartridge properly or it may separate from 
the drum unit.
 
iSlide each drum unit and toner cartridge 
assembly into the machine. Make sure 
that you match the toner cartridge color 
to the same color label on the machine. 
 
 
C-Cyan M-Magenta Y-Yellow K-Black
jClose the top cover of the machine.
kPlug the machine’s power cord back into 
the AC power outlet first, and then 
reconnect all cables. Turn on the 
machine’s power switch.
 
h
 
K Y MC
 
						

							Troubleshooting and routine maintenance
81
C Cleaning the paper pick-up 
rollersC
If you have paper feed problems, clean the 
paper pick-up rollers as follows:
aTurn off the machine’s power switch. 
Unplug the power cord from the AC 
power outlet.
bPull the paper tray completely out of the 
machine.
 
cTightly wring out a lint-free cloth soaked 
in lukewarm water, and then wipe the 
separator pad (1) of the paper tray with 
it to remove dust. 
 
dWipe the two pick-up rollers (1) inside of 
the machine to remove dust.
 
ePut the paper tray back in the machine.
fPlug the machine’s power cord back into 
the AC power outlet. Turn on the 
machine’s power switch.
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							82
CalibrationC
The output density for each color may vary 
depending on the environment the machine is 
in such as temperature and humidity. 
Calibration helps you to improve the color 
density.
aPress Menu, 3, 5. 
bPress a or b to select Calibrate. 
cPress OK. 
dPress 1 to select Yes. 
ePress Stop/Exit.
You can reset the calibration parameters 
back to those set at the factory.
aPress Menu, 3, 5. 
bPress a or b to Reset.
cPress OK.
dPress 1 to select Yes.
ePress Stop/Exit. 
Note
• If an error message is displayed, press 
Stop/Exit and try again. For more 
information, see Error and maintenance 
messages on page 61.
• If you print using Windows
® printer driver, 
you need to perform the calibration from 
the Windows
® printer driver. See 
Advanced tab in the Software User’s 
Guide on the CD-ROM.
• If you print using the Macintosh printer 
driver, you need to perform the calibration 
using the status monitor. See Status 
Monitor in the Software User’s Guide on 
the CD-ROM. When the Status Monitor 
is open, choose Control / Color 
Calibration from the menu bar.
 
Auto RegistrationC
Registration C
If solid areas of color or images have cyan, 
magenta or yellow fringes, you can use the 
auto-registration feature to correct the 
problem.
aPress Menu, 3, 6, 1. 
bTo start, press 1. 
To exit, press 2. 
cPress Stop/Exit. 
FrequencyC
You can set the machine to carry out auto 
registration regularly, and also how often it 
occurs.
aPress Menu, 3, 6, 2. 
bPress a or b to choose Low, Medium, 
High or Off. 
Press OK. 
cPress Stop/Exit. 
 
						

							Troubleshooting and routine maintenance
83
C
Manual RegistrationC
If color still appears incorrectly after auto-
registration, you will need to perform manual 
registration.
aPress Menu, 3, 7, 1. 
bPress Black Start or Color Start to 
start printing the color registration chart.
cWhen the machine has finished printing 
the registration sheet, press 2 
(Set Registration) to correct the 
color manually.
dStarting at 1 (Magenta) on the chart, 
check which colored bar has the most 
uniform print density and enter its 
number into the machine using the a 
and b keys. 
Press OK.
Repeat for 2 (Cyan), 3 (Yellow), 4, 5, 6 
to 9.
ePress Stop/Exit. 
 
						

							84
Replacing the consumable itemsC
The following messages appear on the LCD in the Ready mode. These messages provide 
advanced warnings to replace the consumable items before they reach the end of their life. To 
avoid any inconvenience, you may want to buy spare consumable items before the machine stops 
printing.
1A4 or Letter size single-sided pages. 
2Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
31 page per job.
4Drum life is approximate and may vary by type of use.
5Contains 4pc. Drum Set.
6Contains 1pc. Black Drum Unit.
7Contains 1pc. Color Drum Unit.
LCD messagesConsumable item 
to replaceApproximate lifeHow to replaceOrder No.
Toner Low
Prepare New X Toner
Cartridge.
Toner cartridge
X = Cyan, 
Magenta, Yellow, 
Black
2,200 pages
12

1,400 pages
12
See page 86. TN-210BK, 
TN-210C, 
TN-210M, 
TN-210Y 
Drums End Soon4 Drum units
15,000 pages
134See page 92.
DR-210CL5  
Drum End Soon(X)1 Drum unit
X = C, M, Y, K
C = Cyan
M = Magenta
Y = Yellow
K = Black15,000 pages134See page 92.
DR-210CL-BK6, 
DR-210CL-CMY
7 
Belt End SoonBelt unit
50,000 pages
1See page 96. BU-200CL
WT Box End SoonWaste toner box
50,000 pages1See page 100. WT-200CL
 
						

							Troubleshooting and routine maintenance
85
C
You will need to replace certain parts and clean the machine regularly.
1A4 or Letter size single-sided pages. 
2Approx. cartridge yield is declared in accordance with ISO/IEC 19798.
31 page per job.
4Drum life is approximate and may vary by type of use.
5Contains 4pc. Drum Set.
6Contains 1pc. Black Drum Unit.
7Contains 1pc. Color Drum Unit.
8The Drum Error message has two cases: If the scroll message shows Replace the Drum Unit. you will need 
to replace the drum unit. If the scroll message shows Slide the Green tab on Drum Unit. you do not need 
to replace the drum unit, you just need to clean the corona wires. (See Cleaning the corona wires on page 75.)
LCD messagesConsumable item 
to replaceApproximate lifeHow to replaceOrder No.
Replace TonerToner cartridge 
2,200 pages
12

1,400 pages
12
See page 86. TN-210BK, 
TN-210C, 
TN-210M, 
TN-210Y 
Replace Drums4 Drum units
15,000 pages
134See page 93.
DR-210CL5  
Replace Drum(X)1 Drum unit
X = C, M, Y, K
C = Cyan
M = Magenta
Y = Yellow
K = Black15,000 pages134See page 93.
DR-210CL-BK6, 
DR-210CL-CMY
7 
Drum Error
8Drum unit
15,000 pages134See page 93.
Replace BeltBelt unit
50,000 pages
1See page 96. BU-200CL
Replace WT BoxWaste toner box
50,000 pages
1See page 100. WT-200CL
Replace FuserFuser unit
50,000 pages
1Call your dealer or Brother Customer 
Service for a replacement fuser unit.
Replace PF KitPaper feeding kit
50,000 pages
1Call your dealer or Brother Customer 
Service for a replacement paper feeding 
kit.
 
						

							
86
Note
• Go to http://www.brother.com/original/index.html for instructions on how to return your used 
consumable items to the Brother collection program. If you choose not to return your used 
consumable, please discard the used consumable according to local regulations, keeping it 
separate from domestic waste. If you have questions, call your local waste disposal office.
• We recommend placing used consumable items on a piece of paper to prevent accidentally  spilling or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of  consumable items and machine parts may be reduced.
• The projected life of the toner cartridges is based on ISO/IEC 19798. Frequency of  replacement will vary depending on the complexity of printed pages, percentage of coverage 
and type of media used.
 
Replacing a Toner cartridgeC
The Standard toner cartridges can print 
approximately 2,200 pages (black) or 
approximately 1,400 pages (yellow, magenta, 
cyan)
1. Actual page count will vary 
depending on your average type of 
document. The machine is supplied with a 
Starter toner cartridge that will need to be 
replaced after approximately 1,000 pages
1. 
When a toner cartridge is running low, the 
LCD shows  Toner Low .
1Approx. cartridge yield is declared in accordance 
with ISO/IEC 19798.
Note
• It is a good idea to keep a new toner 
cartridge ready for use when you see the 
Toner Low  warning.
• To ensure high quality printing, we  recommend that use only Genuine 
Brother Brand toner cartridges. When you 
want to buy toner cartridges, please call 
Brother Customer Service.
•
We recommend that you clean the machine 
when you replace the toner cartridge. See 
Routine maintenance  on page 72.
• If you change the print density setting for 
lighter or darker printing, the amount of 
toner used will change.
• Wait to unpack the toner cartridge until  immediately before you put it into the 
machine.
 
Toner Low messageC
 
Toner Low
Prepare...
If the LCD shows  Toner Low 
Prepare New X Toner Cartridge. , 
the machine has nearly run out of toner. Buy 
a new toner cartridge and have it ready 
before you get a  Replace Toner  message. 
The LCD shows the toner color that is near 
the end of its life (Black, Yellow, Magenta or 
Cyan).
Replace Toner messageC
When the following message appears on the 
LCD, you need to replace the toner cartridge:
 
Replace Toner
The scrolling message on the LCD indicates 
which color you need to replace.
aTurn off the machine’s power switch. 
Unplug the power cord from the AC 
power outlet.
 
						

							Troubleshooting and routine maintenance
87
C
bFully open the top cover by lifting up on 
the handle (1).
 
IMPORTANT
When the scanner is open, you cannot 
open the top cover.
 
cTake out the drum unit and toner 
cartridge assembly for the color shown 
on the LCD.
 
dPush down the green-labeled lock 
lever (1) and take the toner cartridge out 
of the drum unit.
 
WARNING 
DO NOT put a toner cartridge into a fire. It 
could explode, resulting in injuries.
  
DO NOT use cleaning materials that 
contain ammonia, alcohol, any type of 
spray or any type of flammable substance 
to clean the inside or outside of the 
machine. Doing this may cause a fire or 
electrical shock. See Routine maintenance 
on page 72 for how to clean the machine.
 
 
Be careful not to inhale toner.
 
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							88
IMPORTANT
• We recommend that you place the drum 
unit and toner cartridge assembly on a 
clean, flat, level, stable surface with a 
sheet of disposable paper or cloth 
underneath it in case you accidentally spill 
or scatter toner.
• To prevent damage to the machine from 
static electricity, DO NOT touch the 
electrodes shown in the illustration.
 
• Handle the toner cartridge carefully. If 
toner scatters on your hands or clothes, 
wipe or wash it off with cold water at once.
• To avoid print quality problems, DO NOT 
touch the shaded parts shown in the 
illustrations.
 
  
 
Note
• Be sure to seal up the toner cartridge 
tightly in a suitable bag so that toner 
powder does not spill out of the cartridge.
•Go to 
http://www.brother.com/original/index.html 
for instructions on how to return your used 
consumable items to the Brother 
collection program. If you choose not to 
return your used consumable, please 
discard the used consumable according to 
local regulations, keeping it separate from 
domestic waste. If you have questions, 
call your local waste disposal office.
 
eClean the primary corona wire inside the 
drum unit by gently sliding the green tab 
from left to right and right to left several 
times.
 
Note
Be sure to return the tab to the home 
position (a)  (1). If you do not, printed 
pages may have a vertical stripe.
 
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