Brother MFC 215 User Manual

							TROUBLESHOOTING AND ROUTINE MAINTENANCE   12 - 28
7If you replaced an ink cartridge while Near Empty was 
displayed on the LCD, the LCD may ask you to verify that it was 
a brand new one. Example:  Did You Change Blck? 1.Yes 
2.No . For each  new cartridge you installed, press 
1 on the dial 
pad to automatically reset the ink dot counter for that colour. If 
the ink cartridge you installed is not a brand new one, please be 
sure to select 
2.
WARNING
If ink gets in your eyes, irrigate them with water immediately and call 
a doctor if you are concerned.
If you wait until  Ink Empty message is displayed on the LCD, 
the machine will automatically reset the ink dot counter.
If the  Install  message is on the display after you have 
installed ink cartridges, check that the ink cartridges are 
installed properly.
 
						

							12 - 29   TROUBLESHOOTING AND ROUTINE MAINTENANCE
Caution
■Do not remove ink cartridges if you do not need to replace them. 
If you do so, it may reduce the ink quantity and the machine will 
not know the quantity of ink left in the cartridge.
■ Do not touch the cartridge insertion slots. If you do so, the ink 
may stain your skin.
■ If ink stains your skin or clothing, wash with soap or detergent 
immediately.
■ If you install an ink cartridge in the wrong colour position, you 
must clean the print head several times before you start printing 
(after correcting the cartridge installation) because the colours 
were mixed.
■ Once you open an ink cartridge, install it in the machine and use 
it up within six months of installation. Use unopened ink 
cartridges by the expiration date written on the cartridge 
package.
■ Do not dismantle or tamper with the ink cartridge, this can cause 
the ink to leak out of the cartridge.
■ Brother multifunction machines are designed to work with ink of 
a particular specification and will work to a level of optimum 
performance when used with genuine Brother ink cartridges. 
Brother cannot guarantee this optimum performance if ink or ink 
cartridges of other specifications are used. Brother branded does 
not therefore recommend the use of cartridges other than 
genuine Brother branded cartridges or the refilling of empty 
cartridges with ink from other sources. If damage is caused to the 
print head or other parts of this machine as a result of using  
products with this machine, any repairs required as a result will 
not be covered by the warranty.
 
						

							APPENDIX A   A - 1
A
Telephone services
BT Call Sign (For U.K. Only)
This machine feature lets you use the BT Call Sign subscriber 
service which allows you to have at least two separate telephone 
numbers on one phone line. Each phone number has its own 
distinctive ringing pattern, so you know which phone number is 
ringing. This is one way you can have a separate phone number for 
your machine.
Your machine has a BT Call Sign compatible distinctive ringing 
function, allowing you to dedicate a second phone number (on the 
same phone line) just for receiving faxes.
To enable the machine to work with BT Call Sign 
(Only with your external phone)
1Press Menu/Set, 2, 0, 3. 
The screen displays the current setting of this feature.
2Press ▲ or ▼ to select  On (or  Off ).
3Press Menu/Set.
4Press Stop/Exit.
Appendix A
You can switch BT Call Sign off temporarily, then turn it back on. 
When you get a new fax number, make sure you reset this 
function. The machine will automatically answer incoming calls 
that use your new fax number.
When you set the BT Call Sign feature to ON, the receive mode 
is set to  Manual automatically.  Manual mode will not respond 
to incoming telephone calls, since the number you use for 
telephone calls will use the normal ring pattern.
If you turn off BT Call Sign, receive mode stays  Manual. You 
need to set receive mode again.
 
						

							A - 2   APPENDIX A
Advanced receiving operations
Operation from extension telephones
If you answer a fax call on an extension telephone, or an external 
telephone into the correct socket on the machine, you can make your 
machine take the call by using the Fax Receive Code. When you 
press the Fax Receive Code 
51, the machine starts to receive a 
fax. (See  Fax Detect  on page 4-4.)
If the machine answers a voice call and pseudo/double-rings for you 
to take over, use the Telephone Answer Code 
#51 to take the call at 
an extension phone. (See  Setting the F/T Ring Time (Fax/Tel mode 
only)  on page 4-3.)
If you answer a call and no one is on the line, you should assume that 
you’re receiving a manual fax.
■ Press 
51 and wait for the chirp or until the machine’s LCD 
displays  Receiving , and then hang up.
Your caller will have to press  Start to send the fax.
For Fax/Tel mode only
When the machine is in Fax/Tel mode, it will use the F/T Ring Time 
(pseudo/double-ringing) to alert you to pick up a voice call.
Lift the external telephone’s handset, and then press 
Tel/R to 
answer.
If you’re at an extension phone, you’ll need to lift the handset during 
the F/T Ring Time and then press 
#51 between the pseudo/double 
rings. If no one is on the line, or if someone wants to send you a fax, 
send the call back to the machine by pressing 
51.
Fax/Tel mode in the power save condition
Fax/Tel mode does not work in the power save condition. The 
machine will not answer telephone or fax calls and will keep ringing.
If you are at an external or extension phone, lift the handset of the 
extension phone and talk. If you hear fax tones, hold the handset 
until Fax Detect activates your machine. If the other party says they 
want to send you a fax, activate the machine by pressing 
51.
 
						

							APPENDIX A   A - 3
Using a cordless external handset
If the base unit of your cordless telephone is connected (see page 
A-4) and you typically carry the cordless handset elsewhere, it is 
easier to answer calls during the Ring Delay. If you let the machine 
answer first, you will have to go to the machine so you can press 
Tel/R to transfer the call to the cordless handset.
Changing the remote codes
Remote activation lets you send commands to your machine from an 
extension or external phone. To use Remote Activation, you must 
turn on the remote codes.
The preset Fax Receive Code is 
51. The preset Telephone 
Answer Code is 
#51.
1If it is not illuminated in green, press   (Fax).
2Press Menu/Set, 2, 1, 4.
3Press ▲ or ▼ to select  On (or  Off ).
Press 
Menu/Set.
4Enter the new Fax Receive Code.
Press 
Menu/Set.
5Enter the new Telephone Answer Code.
Press 
Menu/Set.
6Press Stop/Exit.
If you are always disconnected when accessing your external 
TAD remotely, try changing the Fax Receive Code and 
Telephone Answer Code to another three-digit code (such as 
### and 998).
 
						

							A - 4   APPENDIX A
Connecting an extern al device to your 
machine
Connecting an external telephone
You can connect a separate telephone as shown in the diagram 
below.
When you are using an external or an extension, the LCD shows 
Telephone .
Extension 
Telephone
External 
Telephone
 
						

							APPENDIX A   A - 5
Connecting an external telephone answering 
device (TAD)
Sequence
You may choose to connect an additional answering device. 
However, when you have an  external TAD on the same telephone 
line as the machine, the TAD answers all calls and the machine 
“listens” for fax calling (CNG) tones. If it hears them, the machine 
takes over the call and receives the fax. If it does not hear CNG 
tones, the machine lets the TAD continue playing your outgoing 
message so your caller can leave you a voice message.
The TAD must answer within four rings (the recommended setting is 
two rings). The machine cannot hear CNG tones until the TAD has 
answered the call, and with four rings there are only 8 to 10 seconds 
of CNG tones left for the fax “handshake”. Make sure you carefully 
follow the instructions in this guide for recording your outgoing 
message. We do not recommend using the toll saver feature on your 
external answering machine if it exceeds five rings.
If you do not receive all your faxes, reduce the Ring Delay 
setting on your external TAD.
 
						

							A - 6   APPENDIX A
When you are using a TAD, the LCD shows  Telephone.
Connections
The external TAD must be connected as shown above.
1 Set your external TAD to one or two rings. (The machine’s Ring 
Delay setting does not apply.)
2Record the outgoing message on your external TAD.
3Set the TAD to answer calls.
4Set the Receive Mode to  External TAD. 
(See  Choosing the Receive Mode  on page 4-1.)
Do not connect a TAD elsewhere on the same phone line.
TAD
TAD
 
						

							APPENDIX A   A - 7
Recording outgoing message (OGM) on an external TAD
Timing is important in recording this message. The message sets up 
the ways to handle both manual and automatic fax reception.
1Record 5 seconds of silence at the beginning of your message. 
(This allows your machine time to listen for the fax CNG tones 
of automatic transmissions before they stop.)
2Limit your speaking to 20 seconds.
We recommend beginning your OGM with an initial 5-second 
silence because the machine cannot hear fax tones over a 
resonant or loud voice. You may try omitting this pause, but if your 
machine has trouble receiving, then you must re-record the OGM 
to include it.
 
						

							A - 8   APPENDIX A
Using extensi on telephones (For U.K. only)
It may be that your premises are already wired with parallel extension 
telephones, or you intend to add extension telephones to your line, 
in addition to your machine. While the simplest arrangement is 
straightforward parallel connection, there are some reasons as to 
why this arrangement will cause unsatisfactory service, the most 
obvious of which is inadvertent interruption of a facsimile 
transmission by someone picking up an extension telephone in order 
to make an outgoing call. Additionally, Fax receive code may not 
operate reliably in such a simple configuration.
This machine may also be set to make a delayed transmission (i.e. a 
transmission at a pre-set time). This pre-set job may coincide with 
someone picking up an extension handset.
Such problems can easily be eliminated however, if you arrange 
modification of your extension wiring circuit, such that extension 
devices are connected “downstream” of your machine, in a 
master/slave configuration (see fig. 2 on next page). In such a 
configuration, this machine can always detect whether a telephone 
is in use, thus it will not attempt to seize the line during that time. This 
is known as “telephone off-hook detection.”
The inadvisable configuration is shown in figure 1 on the next page, 
and the recommended master/slave configuration is shown in 
figure 2.
This new connection configuration can be arranged by contacting 
BT, Kingston upon Hull Telecommunications, your PBX maintainer 
or a qualified telephone installation company as appropriate. Simply 
explained, the extension telephone circuit should be terminated on a 
normal modular plug (BT 431A style), which in turn should be 
inserted into the modular socket of the white “T”-shaped connector 
provided as part of the line cord assembly.