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Brother Intellifax 770 Home Office Fax Machine Owners Manual

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    							FAX 750
    FAX 770
    ®
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
    OWNER’S MANUAL 
    						
    							©1996-1999 Brother Industries, Ltd.
    Year 2000 Compliant
    Brother is addressing the Year 2000 related issues for all
    Brother fax machines and multi-function centers. Our
    focus is to ensure that our bundled third party software
    will continue to properly process date/time data after
    January 1, 2000.
    Brother fax machines and multi-function centers will
    function properly after January 1, 2000, 
    provided that
    all non-Brother hardware, software and firmware used
    by our customers in connection or combination with
    Brother fax machines, and bundled software, accurately
    exchange date data with the Brother products.
    Please continue to check our Web page for updates at
    http://www.brother.com. All remedies will be provided
    to individual customers via software patches through
    software download or from Brother Customer Service.
    If You Need to Call Customer Service
    Please complete the following information for future
    reference:
    Model:  FAX750  FAX770
    (Circle your model number)
    Serial Number:*
    Date of Purchase:
    Place of Purchase:
    *The serial number is on the back of the unit. Retain
    this Quick-Start Manual with your 
    sales receipt as a
    permanent record of your purchase, in the event of
    a theft, fire or warranty service. 
    						
    							i
    Brother Numbers
    Brother fax-back system
    Brother Customer Service has installed an easy-to-use fax-back system, so
    you can get instant answers to common technical questions and product
    information for all Brother products. This system is available 24 hours a
    day, 7 days a week. You can use the system to send faxes to any fax
    machine, not just the one from which you are calling.
    If you canÕt resolve difficulty with your fax machine using this manual, call
    our fax-back system, and follow the voice prompts to receive faxed
    instructions about using the system, and an index of fax-back subjects.
    USA:1-800-521-2846
    From within Canada:1-800-681-9838
    The Brother fax-back system number (USA only) has been preprogrammed
    on One Touch key 
    1.
    Frequently Asked Questions (FAQs)
    You can find more information about Brother products on the World Wide
    Web. From product specification sheets to Frequently Asked Questions
    (FAQs), it is all there. Visit us at:
    http://www.brother.com
    Brother Bulletin Board
    BrotherÕs Bulletin Board Numbers are
    USA:1-888-298-3616
    From within Canada:1-514-685-2040
    For Customer Service
    USA:1-800-284-4329 (voice)
    1-908-575-8790 (fax)
    From within Canada:1-800-853-6660 (voice)
    1-514-685-4898 (fax)
    From within Montreal:1-514-685-6464 (voice) 
    						
    							ii
    For the best quality results use only genuine Brother accessories, available
    at most Brother retailers. If you cannot find the accessory you need and you
    have a Visa, MasterCard, Discover or American Express credit card, you can
    order accessories directly from Brother.
    USA:1-888-879-3232 (voice)
    1-800-947-1445 (fax)
    From within Canada:1-800-668-2768 (voice)
    DESCRIPTION ITEM
    Thermal Printing Cartridge PC301
    1-PK Refill Roll (For Canada Only) PC300RF
    2-PK Refill Rolls PC302RF
    4-PK Refill Rolls PC304RF
    Telephone Line Cord Tell the Brother Representative
    your Model number so you get
    the appropriate color.
    Telephone Handset Tell the Brother Representative
    your Model number so you get
    the appropriate color.
    Handset Curled Cord Tell the Brother Representative
    your Model number so you get
    the appropriate color.
    Paper Wire Extension UF5607000
    Document Support UF9869001
    Paper Support UF9987001
    OwnerÕs Manual UF9927001
    Multi-Function Link/Missing Link Option PCI-1
    Surge Protection Device with Telephone QPD 120
    Line Protection (2 outlets)
    Surge Protection Device with Telephone FX 120
    Line Protection (8 outlets)
    Ordering
    Accessories and
    Supplies 
    						
    							iii
    Notice Ð Disclaimer of Warranties
    BROTHERÕS LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,
    EMPLOYEES OR AGENTS (COLLECTIVELY BROTHERÕS LICENSOR)
    MAKES NO WARRANTIES, EXPRESS OR IMPLIED,  INCLUDING
    WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
    MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
    REGARDING THE SOFTWARE. BROTHERÕS LICENSOR(S) DOES NOT
    WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
    REGARDING THE USE OR THE RESULTS OF THE USE OF THE
    SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,
    RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK
    AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
    ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS
    NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY
    NOT APPLY TO YOU.
    IN NO EVENT WILL BROTHERÕS LICENSOR(S) BE LIABLE TO YOU
    FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES
    (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS,
    BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION,
    AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE
    THE SOFTWARE EVEN IF BROTHERÕS LICENSOR HAS BEEN
    ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE
    SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION
    OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES,
    THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY
    EVENT BROTHERÕS LICENSORÕS LIABILITY TO YOU FOR ACTUAL
    DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS
    OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT
    (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR
    OTHERWISE), WILL BE LIMITED TO $50.
    Compilation and Publication Notice
    Under the supervision of Brother Industries, Ltd., this manual has been
    compiled and published, covering the latest product descriptions and
    specifications.
    The contents of this manual and the specifications of this product are
    subject to change without notice.
    Brother reserves the right to make changes without notice in the
    specifications and materials contained herein and shall not be responsible
    for any damages (including consequential) caused by reliance on the
    materials presented, including but not limited to typographical and other
    errors relating to the publication. 
    						
    							iv
    This warranty gives you certain rights and
    you may also have other rights that may
    vary from state to state.
    This warranty is given only to the end-use
    purchaser of the accompanying product
    (referred to in this warranty as Òthis
    ProductÓ).
    What is covered: Brother warrants to you
    for the Warranty Period that there are no
    defects in the materials, workmanship or
    Year 2000 compliance of this Product.  The
    ÒWarranty PeriodÓ is 90 days from the date
    you purchased this product.
    What is NOT covered: This warranty is
    VOID Ñ that is, this Product has no
    warranty Ñ if: (1) you did not purchase this
    Product from an authorized Brother reseller
    within the United States, (2) this Product
    has been serviced, modified or tampered
    with by anyone other than an Authorized
    Service Representative of Brother, (3) the
    serial number has been modified, defaced or
    removed from this Product, (4) this Product
    has been abused or damaged, or (5) non
    Brother
    ¨-brand or non Brother approved
    parts, supplies, or other accessories have
    been used with this Product.
    What to do if you think your Product is
    defective:
    Call our Customer Service Hotline at 1-800-
    284-4329, or if you suspect a defect in
    materials or workmanship in this Product,
    you can report it to a Brother Authorized
    Service Center.  During the Warranty Period,
    supply BrotherÕs representative with a copy
    of your dated bill of sale showing that this
    Product was purchased within the United
    States. 
    For the name of your Brother
    Authorized Service Center, call 1-800-521-
    2846. After contacting the Brother Authorized
    Service Center, you may be required to
    deliver or send the Product properly
    packaged, freight prepaid, to the Authorized
    Service Center together with a photocopy of
    your bill of sale.
    BROTHER FACSIMILE 90 DAY REPLACEMENT WARRANTY
    A LIMITED WARRANTY
    (For USA Only)
    What Brother will do: Brother (or its
    Authorized Service Center) will evaluate your
    report of a possible defect to determine
    whether a defect exists, and if it does exist,
    Brother (or its Authorized Service Center) will
    repair or (at BrotherÕs option) replace the
    Product with a product that performs the
    same functions and performs as well as the
    original Product.  Brother reserves the right
    to supply refurbished or remanufactured
    replacement products provided that the
    replacement products conform to the
    manufacturerÕs specifications for new products.
    The repaired or replacement product will be
    returned to you at no cost.
    Exchange Service:
    Exchange service will expedite, in most
    instances by the next business day, the
    exchange of your non working Product with
    a supply refurbished or remanufactured
    product that conform to the manufacturerÕs
    specifications for new products.  The supply
    refurbished or remanufactured Product you
    receive will be covered by the balance of
    the limited warranty period remaining on the
    original Product, plus an additional thirty (30)
    days.  You will keep the replacement
    Product that is sent to you and must return
    (or be billed up to the cost of a new
    product) your original non working product,
    which shall become the property of Brother.
    You must call Brother Customer Service and
    if the representative cannot correct the
    productÕs malfunction over the telephone and
    you elect the exchange service, you must
    provide information pertaining to this Product
    and you must also provide a valid major
    credit card number.  Your credit card will be
    charged up to the cost of a new Product if:
    (i) you do not return your original Product to
    Brother within five (5) business days; (ii) the
    malfunctions of your original Product are not
    covered by the limited warranty; (iii) the
    proper packaging instructions are not followed
    and has caused damage to the product; or
    (iv) the warranty period on your original 
    						
    							v
    Product has expired or has not been
    sufficiently validated with a copy of the proof
    of purchase (bill of sale).  The Brother
    Customer Service Representative will ship the
    exchange Product with return instructions and
    prepaid return airbill.  Follow the return
    instructions.  You must return the original
    Product in the same shipping carton in
    which the exchanged Product was received
    and include a copy of proof of purchase
    (bill of sale).  Retain your original accessory
    items and a copy of the return airbill,
    signed by the courier.
    Limitations:
    Repair or replacement as described above is
    your sole and exclusive (that is, your only)
    remedy if this Product is defective. Brother
    is not responsible for damage to or loss of
    any equipment, media, programs or data
    related to the use of this Product. Except
    for that repair or replacement, 
    Brother shall
    not be liable for any direct, indirect,
    incidental or consequential damages or
    specific relief.  Because some states do not
    allow the exclusion or limitation of
    consequential or incidental damages, the
    above limitation may not apply to you.
    THIS WARRANTY IS GIVEN IN LIEU OF
    ALL OTHER WARRANTIES, WRITTEN OR
    ORAL, WHETHER EXPRESSED BY
    AFFIRMATION, PROMISE, DESCRIPTION,
    DRAWING, MODEL OR SAMPLE.  ANY
    AND ALL WARRANTIES OTHER THAN
    THIS ONE, WHETHER EXPRESS OR
    IMPLIED, INCLUDING IMPLIED WARRAN
    TIES OF MERCHANTABILITY AND FITNESS
    FOR A PARTICULAR PURPOSE, ARE
    HEREBY DISCLAIMED.
    BROTHER FACSIMILE 90 DAY REPLACEMENT WARRANTY
    A LIMITED WARRANTY
    (For USA Only)
    This Limited Warranty is the only warranty
    that Brother is giving for this Product. It is
    the 
    final expression and the exclusive and
    only statement
     of BrotherÕs obligations to
    you. It replaces all other agreements and
    under-standings that you may have with
    Brother or its representatives.
    This Limited Warranty (and BrotherÕs
    obligation to you) may not be changed in
    any way unless you and Brother sign the
    same piece of paper in which we (1) refer
    to this Product and your bill of sale date,
    (2) describe the change to this warranty and
    (3) agree to make that change.
    Product Support:  Toll-free customer service
    and technical support is available for
    hardware operational assistance at 
    1-800-284-
    4329.  At any time, free technical support in
    the form of Frequently Asked Questions,
    troubleshooting tips and service center locator
    is available through our fax back system at
    1-800-521-2846 or BrotherÕs Internet Web
    Site (www.brother.com).
    BROTHER INTERNATIONAL CORPORATION
    100 SOMERSET CORPORATE BLVD.
    BRIDGEWATER, NEW JERSEY 08807-0911
    Please record your model and serial number
    and your date and location of Purchase
    below for your records. Keep this information
    with your proof of purchase (bill of sale) in
    case your Product is lost, stolen or requires
    service.
    Model # ______________________________
    Serial # _______________________________
    Date of purchase: ______________________
    Store where purchased: _________________
    Location of store: ______________________
    Important: We recommend that you keep all
    original packing materials, in the event that
    you ship this product. 
    						
    							vi
    BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE
     LIMITED WARRANTY
    (For Canada Only)
    Pursuant to this limited warranty of 1 year from the date of purchase for labour and
    parts, Brother International Corporation (Canada) Ltd. (ÒBrotherÓ), or its Authorized Service
    Centers, will repair this MFC/Facsimile machine free of charge if defective in material or
    workmanship. This Limited Warranty does not include cleaning, consumables (including,
    without limitation, print cartridges, print head, toner and drum) or damage caused by
    accident, neglect, misuse or improper installation or operation, any damage caused from
    service, maintenance, modifications, or tampering by anyone other than a Brother
    Authorized Service Representative, or from the use of supplies or consumable items that
    are non-Brother products. Operation of the MFC/Facsimile machine in excess of the
    specifications or with the Serial Number or Rating Label removed shall be deemed
    abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In
    order to obtain warranty service, the MFC/Facsimile machine must be delivered or
    shipped freight prepaid by the end user/purchaser to a ÒBrotherÓ Authorized Service
    Center, together with your Proof of Purchase in the form of a Sales Receipt.
    For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on
    applicable models) during shipping will cause severe damage to the MFC/Facsimile and
    will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)
    For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your
    print head resulting from packing without the ink cartridges will VOID your warranty.
    (Refer to your Operation Manual for proper packaging.)
    BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
    INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
    MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE
    EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
    No oral or written information, advice or representation provided by Brother, its
    Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create
    another warranty or modify this warranty. This warranty states BrotherÕs entire liability
    and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine
    to operate properly.
    Neither Brother nor anyone else involved in the development, production, or delivery of
    this MFC/Facsimile machine shall be liable for any indirect, incidental, special,
    consequential, exemplary, or punitive damages, including lost profits, arising from the use
    of or inability to use the product, even if advised by the end user/purchaser of the
    possibility of such damages. Since some Provinces do not allow the above limitation of
    liability, such limitation may not apply to you.
    This Limited Warranty gives you specific legal rights and you may also have other
    rights which vary from Providence to Providence.
    Warranty Service is available at Brother Authorized Service Centers throughout
    Canada. For Technical Support or for the name and location of your nearest
    Authorized Service Center call 1-800-853-6660. Within Montreal, please call 685-6464.
    Internet support: [email protected] or browse
    BrotherÕs Web Site: www.brother.com
    Brother International Corporation (Canada) Ltd.
    1 Rue H™tel de Ville
    Dollard-Des-Ormeaux, QC H9B 3H6 
    						
    							Table of Contents
    vii
    1IntroductionUsing This Manual............................................................................................. 1
    About Fax Machines........................................................................................... 1
    Control Panel Overview..................................................................................... 3
    2Location and 
    ConnectionsCaution................................................................................................................ 4
    Choosing a Location........................................................................................... 4
    Connections......................................................................................................... 6
    3On-Screen
    ProgrammingUser-Friendly Programming........................................................................... 12
    4Initial SetupGetting Started.................................................................................................. 16
    5Setup ReceiveBasic Receiving Operations............................................................................. 22
    Advanced Receiving Operations..................................................................... 26
    Copy Functions................................................................................................. 30
    6Setup SendBefore You Begin............................................................................................... 32
    Basic Sending Operations................................................................................ 34
    Advanced Sending Operations........................................................................ 35
    7Setup Auto Dial
    NumbersStoring Numbers for Easy Dialing.................................................................. 39
    8Telephone (
    Voice)
     
    OperationMaking Voice Calls........................................................................................... 43
    9Printing ReportsFax Machine Settings and Activity................................................................. 45
    10Important
    InformationStandard Telephone and FCC Notices............................................................ 47 
    						
    							viiiTABLE OF CONTENTS
    11Troubleshooting
    and MaintenanceTroubleshooting................................................................................................ 52
    Routine Maintenance....................................................................................... 59
    12Multi-Function
    Link® (option)Multi-Function Link¨ (option)........................................................................ 60
    13SpecificationsSpecifications..................................................................................................... 61
    Index.................................................................................................................. 62
    Remote Fax Options (For FAX 770 Only).................................................... R-1
    Trademarks
    The Brother logo is a registered trademark of Brother Industries, Ltd.
    Brother is a registered trademark of Brother Industries, Ltd.
    IBM, IBM PC, MWAVE and IBM Aptiva are registered trademarks of
    International Business Machines Corporation.
    Visioneer PaperPort is a registered trademark of Visioneer, Inc.
    Microsoft and MS-DOS are registered trademarks of Microsoft
    Corporation.
    Windows and Windows NT are registered trademarks of Microsoft in the
    U.S. and other countries.
    All other terms and brand and product names mentioned in this manual
    are registered trademarks of their respective companies. 
    						
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