Brother Intellifax 1270e Fax Machine Owners Manual

TROUBLESHOOTING AND ROUTINE MAINTENANCE   13 - 5
Replacing the Print Cartridge
WARNING
Be careful not to cut yourself on the sharp edges of the metal part shown in the 
illustration.
1Push the OPEN button to open the top cover.
2Remove the stopper from the printing cartridge.
3Turn the black spool on the right clockwise to tighten the ribbon.
StopperBlack Spool
Blue shaft
White shaftRecessed arrow 

13 - 6   TROUBLESHOOTING AND ROUTINE MAINTENANCE
4Install the printing cartridge by inserting the recessed   first and placing the 
cartridge into its four holders.
5Press down on both sides of the cover to close it securely.
If You Are Having Difficulty with Your Fax Machine
If you think there is a problem with your fax machine, make a copy first. If the copy 
looks good, the problem is probably not your fax machine. Check the difficulties 
below and follow the troubleshooting tips.
Printing or...

TROUBLESHOOTING AND ROUTINE MAINTENANCE   13 - 7
Phone Line or Connections
Fax Machine Does Not Answer When Called
Make sure the fax machine is in the correct receiving mode for your setup 
(either FAX ONLY or FAX/TEL). Check for a dial tone. If possible, call your 
fax machine to hear it answer. If there is still no answer, check the telephone 
line cord connection. 
(See 
Connecting the Machine, page 2-5 and Connect the telephone line.)  
Connect a standard telephone handset to the fax machine’s...

13 - 8   TROUBLESHOOTING AND ROUTINE MAINTENANCE
Handling Incoming Calls
Double-Ring in FAX/TEL Mode
The fax machine knows the incoming call is not a fax so it is signaling you to 
answer the telephone call. Pick up the fax machine handset or answer from an 
extension phone, and then press your fax machine’s Telephone Answer Code 
(default setting is #51). (See 
For FAX/TEL Mode Only, page 5-6.)
Transferring a Call to the Fax Machine
If you have answered the fax machine handset, press Fax Start and hang...

TROUBLESHOOTING AND ROUTINE MAINTENANCE   13 - 9
Routine Maintenance
Cleaning the Scanner
Before cleaning, unplug the power cord for safety. Clean the white roller and the glass 
strip under the roller with isopropyl alcohol on a lint-free cloth. You’ll need to lift the 
two release levers to release the white roller; be sure to lock them in place when you’re 
through.
During cleaning, we recommend you unplug the power cord for safety.
Release Levers
Glass StripWhite Roller 

13 - 10   TROUBLESHOOTING AND ROUTINE MAINTENANCE
Cleaning the Print Head
Before cleaning, unplug the power cord for safety. To clean the fax machine print 
head, wipe the metal and plastic part with a lint-free cloth that is dry or lightly 
moistened with isopropyl alcohol.
WARNING
Be careful not to cut yourself on the sharp edges of the metal part shown in the 
illustration.
Plastic and Metal Part 

TROUBLESHOOTING AND ROUTINE MAINTENANCE   13 - 11
Packing and Shipping the Machine
Whenever you transport the fax machine, use the packing materials that came with 
your fax machine. If you do not pack the fax machine correctly, you could void your 
warranty.
1Unplug the fax machine from the AC power outlet.
2Remove the paper wire extension, document support, paper support, telephone line 
cord, print cartridge and handset, and pack them.
3Wrap the fax machine in the plastic bag and place it in the...

S - 1   SPECIFICATIONS
     Specifications
*“Pages” refers to the ITU-T Test Chart #1 (in Out of Paper Reception in ECM mode). 
Specifications are subject to change without prior notice. TypeDesktop Facsimile Transceiver
CompatibilityITU-T Group 3
Coding SystemModified Huffman (MH)
Modem Speed14400/12000/9600/7200/4800/2400 (Automatic Fallback)
Original Input Width5.8 inches to 8.5 inches (148 mm to 216 mm)
Scanning/Printing Width8.2 inches (208 mm)
Automatic Document 
Feeder (ADF)Up to 20 pages
Paper...

GLOSSARY   G - 1
     Glossary
Activity Report  Lists information about the last 30 incoming and outgoing faxes. TX means 
Transmit.  RX means Receive.
ADF (automatic document feeder)  Refers to the number of pages that can be placed in the 
document feeder and fed one at a time automatically.
Auto Dial List  A listing of names and numbers stored in One Touch and Speed Dial memory, in 
numerical order.
automatic fax transmission  Sending a fax without picking up the handset or pressing Hook.
beeper  The...

G - 2   GLOSSARY
Fine mode  Resolution is 196 × 203 dpi.  It is used for small print and graphs.
gray scale  The shades of gray available for copying and faxing photographs.
Group number  A combination of One Touch and/or Speed Dial numbers that are stored in 
Group on a One Touch key for Broadcasting.
Interrupt  Temporarily puts a waiting job on hold while you perform another operation.
Interval  The preprogrammed time period between automatically printed Activity Reports. You 
can print Activity...