Brother HL 6050D User Manual
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6 - 19 TROUBLESHOOTING Black lines down the page Printed pages have toner stains stripes down the page.■You may clear the problem by cleaning the primary corona wire inside the drum unit by sliding the blue tab. Make sure to return the blue tab to the Home position (▼). See Cleaning the corona wire on page 5-17. ■The toner cartridge may be damaged. Put in a new toner cartridge. See Replacing the toner cartridge on page 5-3. ■The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 5-8. ■The fuser unit may be smudged. Call Customer Service. Black spots Black spots at 108 mm (4.25 in.) intervals.■You may clear the problem by printing a black page. All black■You may clear the problem by cleaning the primary corona wire inside the drum unit by sliding the blue tab. Make sure you return the blue tab to the Home position (▼). See Cleaning the corona wire on page 5-17. ■The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 5-8. ■The fuser unit may be smudged. Call Customer Service. Lines across the page■Clean the inside of the printer and the primary corona wire in the drum unit. See Cleaning on page 5-14. ■The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 5-8. White lines down the page■You may clear the problem by wiping the scanner window with a soft cloth. See Cleaning the inside of the printer on page 5-15 or the Maintenance Tutorial video on the supplied CD-ROM. ■The toner cartridge may be damaged. Put in a new toner cartridge. See Replacing the toner cartridge on page 5-3. Examples of poor print qualityRecommendation ABCDEFGH abcdefghijk ABCD abcde 01234 ABCDEFGH abcdefghijk ABCD abcde 01234 ABCDEFGH abcdefghijk ABCD abcde 01234
TROUBLESHOOTING 6 - 20 Black toner marks across the page■The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 5-8. ■Make sure that you use paper that meets our specifications. See What kind of paper can I use? on page 1-5. ■If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit. See Cleaning the inside of the printer on page 5-15. ■Do not use paper that has clips or staples because they will scratch the surface of the drum. ■If the unpacked drum unit is in direct sunlight or room light, the unit may be damaged. White lines across the page■The problem may disappear by itself. Print multiple pages to clear this problem, especially if the printer has not been used for a long time. ■The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 5-8. Examples of poor print qualityRecommendation ABCDEFGH abcdefghijk ABCD abcde 01234 ABCDEFGH abcdefghijk ABCD abcde 01234
6 - 21 TROUBLESHOOTING White Spots on black text and graphics at 94 mm (3.7 in.) intervals Black Spots at 94 mm (3.7 in.) intervals■If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the OPC drum surface. Clean the drum unit as follows: 1Position the print sample in front of the drum unit, and find the exact position of the poor print. 2Turn the drum unit gear by hand while looking at the surface of the OPC drum. 3When you have located the mark on the drum that matches the print sample, wipe the surface of the OPC drum with a cotton swab until the dust or paper powder on the surface comes off. Caution Do not try to clean the surface of the photosensitive drum with a sharp object, such as a ball-point pen, and so on. ■The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit on page 5-8. Examples of poor print qualityRecommendation 94 mm (3.7 in.) 94 mm (3.7 in.) 94 mm (3.7 in.) 94 mm (3.7 in.)
TROUBLESHOOTING 6 - 22 Solving print problems ProblemRecommendation The printer prints unexpectedly or it prints garbage data.■Make sure the interface cable is not too long. We recommend that you use a parallel interface cable or USB interface cable that is no longer than 2 meters (6 feet). ■Make sure that the printer cable is not damaged or broken. ■If you are using an interface-switching device, remove it. Connect your computer directly to your printer, and then try again. ■Check that you have chosen the appropriate printer driver with Set as default. ■Make sure that the printer is not connected to the same port that is also connected to a storage device or scanner. Take away all other devices and connect the port only to the printer. ■Turn off the Status Monitor in the Device Options tab in the Windows ® printer driver. See Device Options on page 2-5. The printer cannot print full pages of a document. ■Press the Go button to print the data that is left in the printer. ■If the Go button does not clear the error, reduce the complexity of your document or reduce the print resolution. ■Change the TrueType mode settings in the Device Options tab in the Windows ® printer driver. See Device Options on page 2-5. The printer cannot print full pages of a document. An error message MEMORY FULL appears.■Press the Go button to print the data that is left in the printer. ■Reduce the print resolution or reduce the complexity of your document. ■Expand the printer memory by adding a DIMM. See DIMM on page 4-11 The headers or footers appear when I view my document on the screen but they do not show up when I print it.■Most laser printers have a restricted area that cannot be printed on. This unprintable area is usually the first two lines and the last two lines of a page (leaving 62 printable lines). Adjust the top and bottom margins of your document to allow for this.
6 - 23 TROUBLESHOOTING Other problems Printing from DOS BR-Script 3 Caution If you do not follow the instructions for using the printer, you may be responsible for all repairs. ProblemRecommendation The printer cannot print at all. Your PC shows the following error message: There was an error writing to LPT1: (or BRUSB) for the printer.■Check that the printer cable is not damaged or broken. ■If you have an interface-switching device, make sure that you choose the correct printer. ProblemRecommendation Cannot print from application software■Check that the DOS application software interface settings match those of your printer. For example, if you are using a parallel printer cable, you would most likely set your DOS software printer port to LPT1. ■Check if the printer has any printer alarms. ■Check that you have chosen the appropriate printer in your application software. ProblemRecommendation The printer cannot print. If IGNORE DATA appears on the LCD, please do the following: 1. Reset the printer: Press the - button twice, then press Set twice and then press Go. 2. Turn off ERROR PRINT in BR-Script3 mode: Press the + button five times, then press Set and then press the - button twice, now press Set twice, select ERROR PRINT = OFF and press Set and then press Go. 3. If the printer prints out the error message page which says ERROR NAME; limitcheck, add more memory. See Installing additional memory on page 4-12. The print speed slows down. Add optional memory. See Installing additional memory on page 4-12. The printer cannot print EPS data.You need the following settings to print EPS data: 1. In the Printer folder, select the printer you use. 2. Press the Advanced button on the PostScript ® tab. 3. Select Tagged binary communication protocol in data format.
APPENDIX (SPECIFICATIONS, FONTS AND BAR CODE) A - 1 A Printer specifications * For HL-6050D and HL-6050DN Appendix (Specifications, fonts and bar code) Engine Print methodElectrophotography by semiconductor laser-beam scanning LaserWave length: 780 nm Pulse duration: 20 ns Output: 10 mW max. ResolutionWindows ® 95/98/Me, Windows NT® 4.0, Windows® 2000 and Windows® XP1200 x 1200 dpi, 600 dpi, 300 dpi DOS 600 dpi Mac OS ®1200 x 1200 dpi, 600 dpi, 300 dpi Linux 1200 x 1200 dpi, 600 dpi, 300 dpi Print speedUp to 24 ppm when printing on A4 size paper (1200, 600 or 300 dpi) Up to 25 ppm when printing on Letter size paper (1200, 600 or 300 dpi) Up to 11 ppm when printing using duplex unit (1200, 600 or 300 dpi)* First print time11 seconds or less (A4 or letter size using face-down printing from tray) Warm up20 seconds at 23 °C (73.4 °F)
A - 2 APPENDIX (SPECIFICATIONS, FONTS AND BAR CODE) * Instructional animations for problem solving * * The Driver Deployment Wizard automates the installation of a printer in a peer-to-peer network. Controller ProcessorSPARClite 200 MHz MemoryStandard 32 MB Option 1 DIMM slot; expandable up to 160 MB InterfaceIEEE 1284 Parallel, Hi-Speed USB 2.0 10/100BASE-TX Ethernet (HL-6050DN) Network connectivityInterface NC-6100h Standard 10/100BASE-TX Ethernet (HL-6050DN) Optional 10/100BASE-TX Ethernet (HL-6050 and HL-6050D) NC-7100w Optional IEEE802.11b/g wireless Protocol TCP/IP (ARP, RARP, BOOTP, DHCP, APIPA [Auto IP], WINS/NetBIOS, DNS, LPR/LPD, Raw Port/Port9100, POP3/SMTP, SMB Print, IPP, FTP, mDNS, SSDP, TELNET, SNMP, HTTP, TFTP), NetWare IPX/SPX, AppleTalk (NC-6100h and NC-7100w) DLC/LLC, NetBEUI (NC-6100h) Management tool BRAdmin Professional, Web BRAdmin, Web Based Management Storage deviceCompactFlash ® Card (MicrodriveTM is not compatible.) EmulationAutomatic emulation selection PCL 6, BR-Script 3 (PostScript ® 3™), EPSON FX-850, IBM Proprinter XL Resident printer fontsPCL 66 scalable fonts, 12 bitmap fonts, 11 bar codes BR-Script 3 66 fonts Option 10 Agfa barcode fonts (BT-1000) 136 Agfa (PostScript ® 3™) fonts (BS-3000) Software Printer driverWindows®PCL printer driver for Windows® 95/98/Me, Windows NT® 4.0, Windows® 2000 and Windows® XP BR-Script 3 (PPD file) for Windows ® 95/98/Me, Windows NT® 4.0, Windows® 2000 and Windows® XP Macintosh ®BR-Script 3 (PPD file) for Mac OS® 8.6 to 9.2 and Mac OS® X 10.1, 10.2 or greater Linux GDI printer driver for Linux BR-Script 3 (PPD file) for Linux UtilitiesInteractive Help* Driver Deployment Wizard** Control panel DisplayLCD: 1 line, 16 digits, 3 colors 1 LED Buttons7 buttons: Go, Job Cancel, Reprint, Set, Back and 2 scroll buttons
APPENDIX (SPECIFICATIONS, FONTS AND BAR CODE) A - 3 * Calculated with 80 g/m2 or 20 lb. paper ** Up to 10 sheets Paper handling Paper input*Multi-purpose tray 100 sheets Paper tray (Standard) 500 sheets Lower tray (Option) 500 sheets Paper output *Face-down 250 sheets Face-up 50 sheets DuplexManual duplex Automatic duplex for HL-6050D and HL-6050DN Media specifications Media typesMulti-purpose tray Plain paper, Bond paper, Recycled paper, Envelopes, Labels and Transparency*5 Paper tray (Standard) Plain paper, Bond paper, Recycled paper, Transparency** Lower tray unit (Option) (LT-6000) Plain paper, Bond paper, Recycled paper, Transparency** Automatic duplex printing Plain paper, Recycled paper Media weightsMulti-purpose tray 60 to 161 g/m 2 (16 to 43 lb) Paper tray (Standard) 60 to 105 g/m 2 (16 to 28 lb) Lower tray unit (Option) (LT-6000) 60 to 105 g/m 2 (16 to 28 lb) Automatic duplex printing 60 to 105 g/m 2 (16 to 28 lb) Media sizesMulti-purpose tray Width: 69.9 to 215.9 mm (2.75 to 8.5 in.) Length: 116 to 406.4 mm (4.57 to 16 in.) Paper tray (Standard) A4, Letter, Legal, A5, A6, B5 (ISO), B6 (ISO), Executive, Folio Lower tray unit (Option) (LT-6000) A4, Letter, Legal, A5, A6, B5 (ISO), B6 (ISO), Executive, Folio Automatic duplex printing A4, Letter, Legal Supplies Toner7,500 pages A4/Letter pages @ 5 % coverage Drum30,000 pages A4/Letter pages (1 page / job)
A - 4 APPENDIX (SPECIFICATIONS, FONTS AND BAR CODE) * USB is not supported under Windows® 95 or Windows NT®4.0. ** Power Macintosh with an Apple original pre-installed USB port. Dimensions / Weights Dimensions (W x D x H)392 x 425 x 310 mm (15.4 x 16.7 x 12.2 in.) Weights20.3 kg (44.8 lb) General Power sourceUSA and Canada: AC 100 to 120 V, 50/60 Hz Europe and Australia: AC 220 to 240 V, 50/60 Hz Power consumptionPrinting Less than 600 W at 25 °C (77 °F) Standby Less than 90 W at 25 °C (77 °F) Sleep Less than 10 W (For HL-6050DN) Less than 8 W (For HL-6050 and HL-6050D) Off Less than 2 W (The only way to achieve 0 W power consumption is to unplug the power cord from the AC outlet/socket.) Sound powerPrinting LWAd = 6.6 Bell (A) or less (You might want to install printers with a sound power level of LWAd 6.3 Bell (A) or more in a separate room or cubicle.) Standby LWAd = 4.9 Bell (A) or less Sound pressurePrinting 52 dB (A) or less Standby 39 dB (A) or less EcologyPower save Yes Toner save Yes TemperatureOperating: 10 to 32.5 °C (50 to 90.5 °F) Storage: 0 to 35 °C (32 to 95 °F). HumidityOperating: 20 to 80% (without condensation) Storage: 10 to 85% (without condensation) System requirements Computer Platform & Operating System Version Processor Speed Minimum RAMRecommended RAMAvailable Hard Disk Space Windows ®95*, 98, 98SE 486/66 MHz 8 MB 16 MB 40 MB NT ® Workstation 4.0* Pentium 75 MHz 16 MB 32 MB 50 MB 2000 Professional Pentium 133 MHz 64 MB 128 MB 50 MB Me Pentium 150 MHz 32 MB 64 MB 50 MB XP Pentium 300 MHz 128 MB 128 MB 50 MB Apple ® Macintosh®**OS® 8.6 - 9.2 All base models meet minimum requirements.32 MB 64 MB 50 MB OS ® X 10.1 - 10.2.1 or greater128 MB 160 MB
APPENDIX (SPECIFICATIONS, FONTS AND BAR CODE) A - 5 Important information for choosing your paper This section provides information to help you choose paper to use with this printer. Before you purchase a large quantity of paper Make sure the paper is suitable for the printer. Paper for plain paper copies Paper is divided by usage, such as paper for printing and paper for copying. The usage is usually specified on the paper’s package. Check the package to see whether it is suitable for laser printers. Use paper that is suitable for laser printers. Basis weight The basis weight of the paper in general use varies in different countries. We recommend that you use paper that weighs 75 g/m 2 to 90 g/m2 (20 to 24 lb), although this printer is able to cope with thinner or thicker paper than these weights. Long grain and short grain The pulp fiber of the paper is aligned during paper manufacture. What we call long grain paper is paper where the fiber is parallel to the paper carriage direction of the paper. Paper can be classified into two types, long grain and short grain. Long grain paper’s fiber direction is parallel to the carriage direction of the paper in the printer. Short grain paper’s fiber direction is vertical to the carriage direction of the paper in the printer. Though most plain paper for copying is long grain, some is short grain. We recommend that you use long grain paper for this printer. Short grain paper is too weak for the paper carriage of the printer. Acid paper and neutralized paper Paper can be classified as either acid paper or neutralized paper. Though modern paper manufacture methods started with acid paper, recently neutralized paper is taking the place of acid paper because of environment or preservation issues. However, many forms of acid paper can be found in recycled paper. We recommend that you use neutralized paper for this printer. You can use an acid paper check pen to distinguish acid paper from neutral paper. Print surface The characteristics may differ a little between the face side and reverse side of a sheet of paper. Usually, the opening side of the ream of paper package is the print side. Follow any indication of the print side on the paper package. Typically, the print side is indicated by an arrow. Unit Europe USA g/m 2 80 to 90 75 to 90 lb20 to 24