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Brother Hl 3040cn User Manual

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    							Troubleshooting
    161
    6
    Solving print problems6
    Network problems6
    For problems concerning using your printer on a Network, see the Network User’s Guide on the CD-ROM we 
    have supplied. Click Documentation on the menu screen.
    The Network User’s Guide in HTML format will be installed automatically when you install the driver. Click the 
    Start button, All Programs
    1, your printer, and then User’s Guide.
    You can also view the manuals in PDF format by accessing the Brother Solutions Center 
    (http://solutions.brother.com/
    ).
    1P rograms fo r Windo ws® 2000 users
    ProblemRecommendation
    The printer will not turn on.Adverse conditions on the power connection (such as lightning or a power surge) 
    may have triggered the printers internal safety mechanisms. Turn the printer off 
    and unplug the power cord. Wait for ten minutes, then plug in the power cord and 
    turn the printer on.
    The printer prints unexpectedly 
    or it prints garbage data.Make sure that the printer cable is not too long. We recommend that you use a 
    USB cable that is no longer than 2 meters (6.5 feet).
    Make sure that the printer cable is not damaged or broken.
    If you are using an interface-switching device, remove it. Connect your computer 
    directly to your printer, and then try again.
    Make sure that you have chosen the correct printer driver with ‘Set as Default 
    Printer’.
    Make sure that the printer is not connected to the same port that is also 
    connected to a storage device or scanner. Take away all other devices and 
    connect the port only to the printer.
    Turn off the Status Monitor.
    The printer cannot print full 
    pages of a document. An error 
    message Out of Memory is 
    appears.Press Go to print the remaining data in the printer memory. Cancel the print job 
    if you want to delete the remaining data in the printer memory. (See Buttons 
    on page 75.)
    Reduce the complex ity of your document or select a lower print resolution.
    Add more memory. (See Installing extra memory on page 100.)
    The headers or footers appear 
    when the document displays on 
    the screen but they do not show 
    up when it is printed.Adjust the top and bottom margins of your document. 
     
    						
    							Troubleshooting
    162
    6
    Other problems6
    For Macintosh with USB6
    BR-Script 3 (HL-3070CW only)6
    ProblemRecommendation
    The printer does not appear in  
    Print Setup Utility (Mac OS X 
    10.3.9 and 10.4.x ) or Print & 
    Fax in System Preferences 
    (Mac OS X 10.5.x ).Make sure the printer is powered on and that no error messages on the LCD.
    Make sure that the USB interface cable is connected directly to the Macintosh 
    and that it is connected to the USB port of the printer.
    Make sure the printer driver is installed correctly.
    Unable to print from the 
    application.Make sure that the supplied Macintosh printer driver is installed in the Hard Disk 
    and that it is chosen with Print Setup Utility (Mac OS X 10.3.9 and 10.4.x ) or 
    Print&Fax in System Preferences (Mac OS X 10.5.x ).
    ProblemRecommendation
    The print speed slows down. Add optional memory. (See Installing extra memory on page 100.)
    The printer cannot print EPS data 
    that includes binary.You need the following settings to print EPS data:
    aFor Windows Vista®: Click Start button, Control Panel, Hardware and 
    Sound, and then Printers.
    For Windows
    ® XP and Windows Server® 2003/2008: Click Start button, 
    and select Printers and Faxes windows.
    For Windows
    ® 2000: Click Start button, and select Settings and then 
    Printers.
    bRight-click the Brother HL-3070CW BR-Script3 icon and select 
    Properties.
    cFrom the Device Settings tab, choose TBCP (Tagged binary 
    communication protocol) in Output Protocol.
     
    						
    							163
    A
    A
    Printer specificationsA
    EngineA
    1The printing speed may change depending on the type of document you print.
    2Print speed may be slower when the printer is connected by wireless LAN.
    3From standard paper tray.
    4First print out time may change if the machine is calibrating or registering itself.
    AppendixA
    ModelHL-3040CNHL-3070CW
    TechnologyElectrophotographic LED printer (single-pass)
    Print speed
    12 
    (A4 size/ Letter 
    size)Monochrome
    Up to 16 ppm (A4 size)3,Up to 17 ppm (Letter size)3 
    Full Color
    Up to 16 ppm (A4 size)
    3,Up to 17 ppm (Letter size)3 
    First print time
    4Monochrome Less than 15 sec
    Full Color Less than 16 sec
    Resolution
    Windows
    ® 2000/XP/ XP 
    Professional x 64 Edition, 
    Windows Vista
    ®, Windows 
    Server
    ® 2003/ Windows Server® 
    2003 x 64 Edition, Windows 
    Server
    ® 20082400 dpi (600×2400) quality
    600×600 dpi
    DOS N/A 600×600 dpi
    Mac OS X 10.3.9 or greater 2400 dpi (600×2400) quality
    600×600 dpi
    Linux 600×600 dpi
     
    						
    							Appendix
    164
    A
    ControllerA
    1See the Network Users Guide locator on the CD-ROM for details on the supported network protocols.
    2Brother original Windows® and Ma cintosh utility for printer a nd print se rve r mana ge me nt. Install from the  supplied CD-ROM.
    3Brother original Windows® utility fo r printer and print se rve r ma na ge me nt. Do wnloa d fro m http://solutions.bro ther.co m/.
    4Server based management utility. Download from http://solutions.brother.com/.
    5Printer and print server management through Web Based Management (Web browser).
    6PostScript® 3™ language emulation.
    7Code39, Interleaved 2 of 5, FIM (US-PostNet), Post Ne t (US-PostNe t), EAN-8, EAN-13, UPC-A, UPC-E, Codabar, ISBN (EAN), ISBN (UPC-E), 
    Code128 (set A, set B, set C), EAN-128 (set A, set B, set C)
    ModelHL-3040CNHL-3070CW
    Processor300MHz
    MemoryStandard 32 MB 64 MB
    Option 1 DIMM slot; ex pandable up to 544 MB 1 DIMM slot; expandable up to 576 MB
    InterfaceStandard Hi-Speed USB 2.0, 10BASE-
    T/100BASE-TX EthernetHi-Speed USB 2.0, 10BASE-
    T/100BASE-TX Ethernet, Wireless LAN 
    IEEE 802.11b/g
    Network 
    ConnectivityProtocols
    TCP/IP (Standard 10/100BASE-TX Ethernet)
    1
    Management 
    toolBRAdmin Light2
    BRAdmin Professional 33 
    Web BRAdmin
    4
    Web Based Management5
    EmulationN/A
    PCL6, BR-Script 3 (PostScript® 3™)6
    Resident 
    fontsPCL N/A 66 scalable fonts, 12 bitmap fonts, 13 bar 
    codes
    7
    PostScript® 3™N/A 66 fonts
     
    						
    							Appendix
    165
    A
    SoftwareA
    1For the  late st driv er upda te s, visit http://so lutio ns.bro the r.com/.
    2Download the printer driver for Linux from http://solutions.brother.com/.
    3Depending on Linux distributions, the driver may not be available.
    4The  Drive r De ploy ment Wizard a uto mate s the insta llation o f printers in a pe er-to -pee r netwo rk (Window s® o nly).
    Direct Print featureA
    1Data that includes a JBIG2 image file, JPEG2000 image file, or a transparency files is not supported.
    2See Creati ng a PRN or PostScript® 3™ (HL-3070CW only) fi le for direct printing o n pa ge 28.
    ModelHL-3040CNHL-3070CW
    Printer driver
    Windows
    ®1Host-Based Driver for Windows® 2000 Professional, Windows® XP Home Edition, 
    Windows
    ® XP Professional x 64 Edition, Windows Server® 2003, Windows Server® 
    2003 x 64 Edition, Windows Vista
    ®, Windows Server® 2008
    N/A
    BR-Script 3 (PPD file for Windows
    ® 2000 
    Professional, Windows
    ® XP Home 
    Edition, Windows
    ® XP Professional x 64 
    Edition, Windows Server
    ® 2003, 
    Windows Server
    ® 2003 x64 Edition, 
    Windows Vista
    ®, Windows Server® 
    2008).
    Macintosh Macintosh Printer Driver for Mac OS X 10.3.9 or greater
    N/A BR-Script 3 (PPD file) for Mac OS X 
    10.3.9 or greater
    Linux
    23Linux driver for CUPS printing system (x86, x 64 environment)
    Linux driver for LPD/LPRng printing system (x 86, x 64 environment)
    Utilities
    Driver Deployment Wizard
    4
    ModelHL-3040CNHL-3070CW
    Direct PrintN/A
    PDF version1.7
    1, JPEG, Ex if+JPEG, PRN (created by HL-3040CN or 
    HL-3070CW printer driver)
    2, TIFF(scanned by all Brother MFC or DCP 
    models), PostScript
    ® 3™(created by HL-3070CW BRScript3 printer 
    driver)
    2, XPS version 1.0
     
    						
    							Appendix
    166
    A
    Control panelA
    Paper handlingA
    1Calculated with 80 g/m2 (20 lb) paper
    Media specificationsA
    1Legal size paper is not available in some regions outside the USA and Canada.
    ModelHL-3040CNHL-3070CW
    LED2 LEDs: Data LED, Error LED
    LCD1 line, 16 Digits 1 line, 16 Digits, 1 color
    Button7 buttons: Go, Cancel, Secure Print, OK, Back and 2 scroll buttons
    ModelHL-3040CNHL-3070CW
    Paper Input
    1Manual Feed Slot 1 sheet
    Paper tray (Standard) 250 sheets
    Paper Output
    1Face-down 100 sheets
    Face-up 1 sheet
    DuplexManual Duplex
    ModelHL-3040CNHL-3070CW
    Media typesManual feed slot Plain paper, Thin paper, Thick paper, Thicker paper, Recycled paper, Bond 
    paper, Label, Envelopes, Env.Thin, Env.Thick 
    Paper tray Plain paper, Thin Paper, Recycled paper
    Media 
    weightsManual feed slot
    60 to 163 g/m
    2 (16 to 43 lb)
    Paper tray
    60 to 105 g/m
    2 (16 to 28 lb)
    Media sizesManual feed slot Width: 76.2 to 220 mm (3.0 to 8.66 in.) Length: 116 to 406.4 mm (4.57 to 16 in.)
    Paper tray
    A4, Letter, Legal
    1, B5 (ISO), Ex ecutive, A5, A5 (Long Edge), A6, B6 (ISO), 
    Folio
     
    						
    							Appendix
    167
    A
    SuppliesA
    1Approx . ca rtridge y ie ld is declare d in acco rdance with ISO/IEC 19798.
    2Drum life is approximate and may vary by type of use.
    3Co ntains 4 pc. Drum Set.
    4Co ntains 1 pc. Bla ck Drum Unit.
    5Co ntains 1 pc. Color Drum Unit.
    Dimensions / weightsA
    ModelHL-3040CNHL-3070CWOrder No.
    Toner CartridgeBlack
    Approx . 2,200 pages A4/Letter pages
    1TN-210BK
    Cyan, 
    Magenta, 
    YellowApprox . 1,400 pages A4/Letter pages
    1TN-210C, TN-210M, TN-210Y
    Drum UnitBlack,Cyan, 
    Magenta, 
    YellowApprox . 15,000 pages (1 page / job)
    2DR-210CL3, DR-210CL-BK4, 
    DR-210CL-CMY
    5
    Belt UnitApprox . 50,000 pages A4/Letter pages BU-200CL
    Waste Toner BoxApprox . 50,000 pages A4/Letter pages WT-200CL
    ModelHL-3040CNHL-3070CW
    Dimensions (W × D × H)409 × 466 × 250 mm (16.1 × 18.3 × 9.8 in.)
    WeightsApprox . 19.0 kg (41.9 lb)
     
    						
    							Appendix
    168
    A
    OtherA
    1Office equipment with LWAd>6.30 Bell (A) is not suitable for use in rooms where people do primarily intellectual work. Such equipment should be 
    placed in separate rooms because of the noise emission.
    2We do  no t recommend To ne r Sa ve  fo r printing Photo  o r Gra y Sca le  ima ge s.
    ModelHL-3040CNHL-3070CW
    Power consumptionPrinting Average 480 W at 25°C 
    (77°F)Average 480W at 25°C 
    (77°F)
    Standby Average 70 W at 25°C 
    (77°F)Average 70 W at 25°C 
    (77°F)
    Sleep Average 8 W Average 10 W
    Noise levelSound Pressure Printing LpAm = 53 dB (A)
    Standby LpAm = 30 dB (A)
    Sound 
    powerPrinting Monochrome
    LWAd = 6.34 Bell (A)
    1
    Color LWAd = 6.29 Bell (A)
    Standby LWAd = 3.64 Bell (A)
    EcologyPower save Yes
    Toner sav e
    2Yes
     
    						
    							Appendix
    169
    A
    Computer requirementsA
    1Microsoft® Inte rnet Ex plo re r 5.5 or gre ate r.
    2Third pa rty  USB po rts a re not suppo rte d.
    For the latest driver updates, visit  http://solutions.brother.com/.
    Computer Platform & Operating 
    System Version Processor Minimum SpeedMinimum 
    RAMRecom
    mended 
    RAMHard Disk 
    Space to 
    installSupported 
    PC 
    Interface
    2
    Windows® 
    Operating 
    System
    1
    Windows® 2000 
    ProfessionalIntel®Pentium®II or 
    equivalent64 MB 256 MB 50 MB USB, 
    10/100 
    Base-TX 
    (Ethernet), 
    Wireless 
    802.11b/g Windows
    ® XP Home 
    Edition128 MB
    Windows
    ® XP 
    Professional
    Windows
    ® XP 
    Professional x 64 Edition64-bit (Intel®64 or AMD64) 
    supported CPU256 MB 512 MB
    Windows Vista
    ®Intel®Pentium®4 or 
    equivalent 64-bit (Intel
    ®64 or 
    AMD64) supported CPU512 MB 1 GB
    Windows Server
    ® 2003 Intel®Pentium®III or 
    equivalent256 MB 512 MB
    Windows Server
    ® 2003 
    x64 Edition64-bit (Intel®64 or AMD64) 
    supported CPU
    Windows Server
    ® 2008 Intel®Pentium®4 or 
    equivalent 64-bit (Intel
    ®64 or 
    AMD64) supported CPU512 MB 2 GB
    Macintosh 
    Operating 
    SystemOS X 10.3.9 - 10.4.3
    PowerPC
    ® G4/G5, 
    PowerPC
    ® G3 350MHz128 MB 256 MB 80 MB
    OS X 10.4.4 or greater
    PowerPC
    ® G4/G5, Intel® 
    Core™ Processor512 MB 1 GB
     
    						
    							Appendix
    170
    A
    Important information for choosing your paperA
    This section gives information to help you choose paper to use with this printer.
    Note
    If you use paper that is not recommended, a paper jam or misfeed may occur in the printer. (See 
    Recommended paper on page 2.)
     
    Before you buy a large quantity of paperA
    Make sure that the paper is suitable for the printer.
    Paper for plain paper copies
    A
    Paper is divided by usage, such as paper for printing and paper for copying. The usage is usually written on 
    the paper’s package. Check the package to see whether it is suitable for laser printers. Use paper that is 
    suitable for laser printers.
    Basis weight
    A
    The basis weight of the paper in general use varies in different countries. We recommend that you use paper 
    that weighs 75 to 90 g/m
    2 (20 to 24 lb), although this printer is able to cope with thinner or thicker paper than 
    these weights.
    Long grain and short grain
    A
    The pulp fiber of the paper is aligned during paper manufacturing. And paper can be classified into two types, 
    long grain and short grain. 
    Long grain paper fibers run in the same direction as the long edge of the paper. Short grain paper fibers run 
    perpendicular to the long edge of the paper. Though most plain paper for copying is long grain, some is short 
    grain. We recommend that you use long grain paper for this printer. Short grain paper is too weak for the 
    paper transport of the printer.
    Acid paper and neutralized paper
    A
    Paper can be classified as either acid paper or neutralized paper.
    Though modern paper manufacture methods started with acid paper, neutralized paper is recently taking the 
    place of acid paper because of environmental issues.
    However, many forms of acid paper can be found in recycled paper. We recommend that you use neutralized 
    paper for this printer.
    You can use an acid paper check pen to distinguish acid paper from neutral paper.
    UnitEuropeUSA
    g/m
    2 80 to 90 75 to 90
    lb20 to 24
     
    						
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