Brother HL 2035R User Manual

Routine maintenance
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bOpen the front cover of the printer. 
cPull out the drum unit and toner cartridge assembly. 
HOT SURFACE 
After you have just used the printer, some internal parts of the printer are extremely hot! Wait for the printer 
to cool down before you touch the internal parts of the printer.
 
 
 

Routine maintenance
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dWipe the scanner window with a dry, lint-free cloth. 
ePut the drum unit and toner cartridge assembly back in the printer.
fClose the front cover.
gPlug the printer back in and turn on the printer power switch.
 

Routine maintenance
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Cleaning the corona wire5
If you are experiencing print quality problems, please clean the corona wire as follows:
aOpen the front cover of the printer. 
bPull out the drum unit and toner cartridge assembly. 
CAUTION 
We recommend that you place the drum unit and toner cartridge assembly on a piece of disposable paper 
or cloth in case you accidentally spill or scatter toner.
  
To prevent damage to the printer from static electricity, do not touch the electrodes shown in the...

Routine maintenance
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cClean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left 
to right several times. Return the tab to the home position (a) (1) before you put the drum unit back in 
the printer. If you do not, printed pages may have a vertical stripe.
 
dPut the drum unit and toner cartridge assembly back in the printer. Close the front cover of the printer. 
1
 

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6
You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers 
latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com
.
Identifying your problem6
First, check the following:6
„The AC power cord is connected properly and the printer is turned on.
„All of the protective parts have been removed.
„The toner cartridge and drum unit are installed properly.
„The front cover is fully closed.
„Paper is inserted properly in the paper...

Troubleshooting59
6
Error messages in the Status Monitor6
The Status Monitor  will report problems with the printer. Take t he corrective actions listed in the following 
table for the error message that the  Status Monitor reports.
The default setting for the  Status Monitor is on. If you would like to turn the  Status Monitor off, you can 
change the setting of the  Status Monitor in the Device Options  of the Advanced  tab. See Device Options  
on page 25.
Error messageAction
Cover is Open „Close the...

Troubleshooting
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Error message printout6
The printer will report problems by printing an error message as defined in the following table. Take the 
corrective actions for the error message.
Paper handling6
First, make sure that you are using paper that meets Brother recommended paper specifications. See What 
kind of paper can I use? on page 4.
Error messageAction
MEMORY FULL„Press the Go button to print the data left in the printer. Cancel the print job if you 
want to delete the data remaining in...

Troubleshooting
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Paper jams and how to clear them6
If a paper jam occurs, the printer will tell you by flashing the Error LED as shown below.
 
HOT SURFACE 
After you have just used the printer, some parts inside the printer are extremely hot! When you open the 
front cover or back cover of the printer, never touch the shaded parts shown in the illustrations.
 
Clear the jammed paper as follows. 
If the jammed paper is removed completely by following the steps below, you can install the paper tray...

Troubleshooting
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aPull the paper tray completely out of the printer. 
bPull the jammed paper up and out of the printer. 
cOpen the front cover. 
 

Troubleshooting
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dPull out the drum unit and toner cartridge assembly slowly. The jammed paper will be pulled out with the 
drum unit and toner cartridge assembly.
 
CAUTION 
To prevent damage to the printer caused by static electricity, do not touch the electrodes shown in the 
illustrations.
 
 
eOpen the back cover.