Bosh SHS63VL5UC Instructions Manual

							Customer Service  en-us
41
4  Customer  Service
C u s t o m e r   S e r v i c eYour Bosch® dishwasher requires no 
special care other than that 
described in the Care and 
Maintenance section of this manual. 
If you are having a problem with your 
dishwasher, before calling for service 
please refer to the Troubleshooting 
Guide section of the manual. If 
service is necessary, contact your 
dealer or installer or an authorized 
service center. Do not attempt to 
repair the appliance yourself. Any 
work performed by unauthorized 
personnel may void the warranty.
If you are having a problem with your 
Bosch® dishwasher and are not 
pleased with the service you have 
received, please take the following 
steps until the problem is corrected 
to your satisfaction: 
1.Call us at 1-800-944-2904
2.Contact Customer Service from 
our web site: 
www.bosch-home.com/us or 
www.bosch-home.ca
3.Contact your installer or the 
Bosch Authorized Service 
Contractor in your area.
4.Write us:
BSH Home Appliances Corporation 
1901 Main Street  
Irvine, CA 92614
Please be sure to include your model 
information as well as an explanation 
of the problem and the date it 
started. You will find the model and 
serial number information on the 
label located on the edge of the 
dishwasher door. Please make a 
copy of your invoice and keep it with 
this manual. The customer may be 
required to show proof of purchase 
to validate warranty coverage. 
						

							en-us   Statement of Limited Product Warranty
42
‡  Statement  of  Limited 
Product Warranty
S t a t e m e n t   o f   L i m i t e d   P r o d u c t   W a r r a n t yWhat this Warranty Covers 
& Who it Applies to:
The limited warranty provided by 
BSH Home Appliances Corporation 
(BSH) in this Statement of Limited 
Product Warranty applies only to 
Bosch® dishwashers (“Product”) 
sold to you, the first using purchaser, 
provided that the Product was 
purchased:
■for your normal, household 
(non-commercial) use, and has in 
fact at all times only been used 
for normal household purposes;
■new at retail (not a display, “as 
is”, or previously returned model), 
and not for resale, or commercial 
use; and
■within the United States or 
Canada, and has at all times 
remained within the country of 
original purchase. The warranties 
stated herein apply only to the 
first purchaser of the Product and 
are not transferable.
Please make sure to return your 
registration card; while not necessary 
to effectuate warranty coverage, it is 
the best way for BSH to notify you in 
the unlikely event of a safety notice or 
product recall.
How Long the Warranty 
Lasts
BSH warrants that the Product is free 
from defects in materials and 
workmanship for a period of three 
hundred sixty five (365) days from 
the date of purchase. The foregoing 
timeline begins to run upon the date 
of purchase, and shall not be stalled, 
tolled, extended, or suspended, for 
any reason whatsoever. This Product is also warranted to be 
free from cosmetic defects in 
material and workmanship (such as 
scratches of stainless steel, 
paint/porcelain blemishes, chip, 
dents, or other damage to the finish 
of the Product), for a period of thirty 
(30) days from the date of purchase 
or closing date for new construction.  
This cosmetic warranty excludes 
slight color variations due to inherent 
differences in painted and porcelain 
parts, as well as differences caused 
by kitchen lighting, product location, 
or other similar factors. This 
cosmetic warranty specifically 
excludes any display, floor, “As Is”, 
or “B” stock appliances.
Extended Limited Warranty
BSH also provides these additional 
limited warranties:
■5 year limited warranty on 
electronics: BSH will repair or 
replace any BSH microprocessor 
or printed circuit board if it proves 
to be defective in materials or 
workmanship (excludes labor 
charges).
■5 year limited warranty on dish 
racks: BSH will replace the upper 
or lower dish rack (excluding rack 
components), if the rack proves 
defective in materials or 
workmanship (excludes labor 
charges).
■Lifetime warranty against stainless 
steel rust through: BSH will repair 
or replace your dishwasher with 
the same model or a current 
model that is substantially 
equivalent or better in 
functionality, if the inner liner 
should rust through (excludes 
labor charges).
■BSH will repair or replace the 
stainless steel door if the door 
should rust through (excludes 
labor charges).  
						

							Statement of Limited Product Warranty  en-us
43
Repair/Replace as Your 
Exclusive Remedy
During this warranty period, BSH or 
one of its authorized service 
providers will repair your Product 
without charge to you (subject to 
certain limitations stated herein) if 
your Product proves to have been 
manufactured with a defect in 
materials or workmanship. If 
reasonable attempts to repair the 
Product have been made without 
success, then BSH will replace your 
Product (upgraded models may be 
available to you, in the sole discretion 
of BSH, for an additional charge). All 
removed parts and components shall 
become the property of BSH at its 
sole option. All replaced and/or 
repaired parts shall assume the 
identity of the original part for 
purposes of this warranty and this 
warranty shall not be extended with 
respect to such parts. BSH’s sole 
liability and responsibility hereunder 
is to repair manufacturer-defective 
Product only, using a BSH-authorized 
service provider during normal 
business hours. For safety and 
property damage concerns, BSH 
highly recommends that you do not 
attempt to repair the Product 
yourself, or use an unauthorized 
servicer; BSH will have no 
responsibility or liability for repairs or 
work performed by a non-authorized 
servicer. If you choose to have 
someone other than an authorized 
service provider work on your 
Product, THIS WARRANTY WILL 
AUTOMATICALLY BECOME NULL 
AND VOID. Authorized service 
providers are those persons or 
companies that have been specially 
trained on BSH products, and who 
possess, in the opinion of BSH, a 
superior reputation for customer 
service and technical ability (note 
that they are independent entities 
and are not agents, partners, affiliates or representatives of BSH). 
Notwithstanding the foregoing, BSH 
will not incur any liability, or have 
responsibility, for the Product if it is 
located in a remote area (more than 
100 miles from an authorized service 
provider) or is reasonably 
inaccessible, hazardous, threatening, 
or treacherous locale, surroundings, 
or environment; in any such event, if 
you request, BSH would still pay for 
labor and parts and ship the parts to 
the nearest authorized service 
provider, but you would still be fully 
liable and responsible for any travel 
time or other special charges by the 
service company, assuming they 
agree to make the service call.
Out of Warranty Product
BSH is under no obligation, at law or 
otherwise, to provide you with any 
concessions, including repairs, 
pro-rates, or Product replacement, 
once this warranty has expired.
Warranty Exclusions
The warranty coverage described 
herein excludes all defects or 
damage that are not the direct fault 
of BSH, including without limitation, 
one or more of the following:
■Use of the Product in anything 
other than its normal, customary 
and intended manner (including 
without limitation, any form of 
commercial use, use or storage of 
an indoor product outdoors, use 
of the Product in conjunction with 
air or water-going vessels); 
						

							en-us   Statement of Limited Product Warranty
44
■Any party’s willful misconduct, 
negligence, misuse, abuse, 
accidents, neglect, improper 
operation, failure to maintain, 
improper or negligent installation, 
tampering, failure to follow 
operating instructions, 
mishandling, unauthorized service 
(including self-performed “fixing” 
or exploration of the appliance’s 
internal workings);
■Adjustment, alteration or 
modification of any kind;
■A failure to comply with any 
applicable state, local, city, or 
county electrical, plumbing and/or 
building codes, regulations, or 
laws, including failure to install the 
product in strict conformity with 
local fire and building codes and 
regulations;
■Ordinary wear and tear, spills of 
food, liquid, grease 
accumulations, or other 
substances that accumulate on, 
in, or around the Product;
■Any external, elemental and/or 
environmental forces and factors, 
including without limitation, rain, 
wind, sand, floods, fires, mud 
slides, freezing temperatures, 
excessive moisture or extended 
exposure to humidity, lightning, 
power surges, structural failures 
surrounding the appliance, and 
acts of God.
In no event shall BSH have any 
liability or responsibility whatsoever 
for damage to surrounding property, 
including cabinetry, floors, ceilings, 
and other structures or objects 
around the Product. Also excluded 
from this warranty are Products on 
which the serial numbers have been 
altered, defaced, or removed; service 
visits to teach you how to use the 
Product, or visits where there is 
nothing wrong with the Product; 
correction of installation problems 
(you are solely responsible for any 
structure and setting for the Product, including all electrical, plumbing or 
other connecting facilities, for proper 
foundation/flooring, and for any 
alterations including without limitation 
cabinetry, walls, floors, shelving, 
etc.); and resetting of breakers or 
fuses.
TO THE EXTENT ALLOWED BY LAW, 
THIS WARRANTY SETS OUT YOUR 
EXCLUSIVE REMEDIES WITH 
RESPECT TO PRODUCT, WHETHER 
THE CLAIM ARISES IN CONTRACT 
OR TORT (INCLUDING STRICT 
LIABILITY, OR NEGLIGENCE) OR 
OTHERWISE. THIS WARRANTY IS IN 
LIEU OF ALL OTHER WARRANTIES, 
WHETHER EXPRESS OR IMPLIED. 
ANY WARRANTY IMPLIED BY LAW, 
WHETHER FOR MERCHANTABILITY 
OR FITNESS FOR A PARTICULAR 
PURPOSE, OR OTHERWISE, SHALL 
BE EFFECTIVE ONLY FOR THE 
PERIOD THAT THIS EXPRESS 
LIMITED WARRANTY IS EFFECTIVE. 
IN NO EVENT WILL THE 
MANUFACTURER BE LIABLE FOR 
CONSEQUENTIAL, SPECIAL, 
INCIDENTAL, INDIRECT, “BUSINESS 
LOSS”, AND/OR PUNITIVE 
DAMAGES, LOSSES, OR EXPENSES, 
INCLUDING WITHOUT LIMITATION 
TIME AWAY FROM WORK, HOTELS 
AND/OR RESTAURANT MEALS, 
REMODELLING EXPENSES IN 
EXCESS OF DIRECT DAMAGES 
WHICH ARE DEFINITIVELY CAUSED 
EXCLUSIVELY BY BSH, OR 
OTHERWISE. SOME STATES DO 
NOT ALLOW THE EXCLUSION OR 
LIMITATION OF INCIDENTAL OR 
CONSEQUENTIAL DAMAGES, AND 
SOME STATES DO NOT ALLOW 
LIMITATIONS ON HOW LONG AN 
IMPLIED WARRANTY LASTS, SO 
THE ABOVE LIMITATIONS MAY NOT 
APPLY TO YOU. THIS WARRANTY 
GIVES YOU SPECIFIC LEGAL 
RIGHTS, AND YOU MAY ALSO HAVE 
OTHER RIGHTS WHICH VARY FROM 
STATE TO STATE. No attempt to 
alter, modify or amend this warranty  
						

							Statement of Limited Product Warranty  en-us
45 shall be effective unless authorized in 
writing by an officer of BSH Home 
Appliances Corporation.
How to Obtain Warranty 
Service
TO OBTAIN WARRANTY SERVICE 
FOR YOUR PRODUCT, YOU 
SHOULD CONTACT THE NEAREST 
BSH AUTHORIZED SERVICE 
CENTER, OR CALL 1-800-944-2904 
						

							fr-ca  
46
Table des matières
fr-ca N o t i c e  d  u t i l i s a t i o n
(  Indications de sécurité . . . . .  48
(CONSIGNES DE SÉCURITÉ 
IMPORTANTES  . . . . . . . . . . .  49
ƒ Causes de pannes  . . . . . . . .  53
*  Mise en marche . . . . . . . . . . .  54
,  Produit de rinçage  . . . . . . . .  57
-  Chargement  du
lave-vaisselle . . . . . . . . . . . . .  59
.  Détergent . . . . . . . . . . . . . . . .  69
/  Cycles du lave-vaisselle . . . .  71
0  Options de cycles du 
lave-vaisselle . . . . . . . . . . . . .  72
1  Mise en marche du 
lave-vaisselle . . . . . . . . . . . . .  75
2  Entretien et maintenance . . .  79
3  Dépannage. . . . . . . . . . . . . . .  84
4  Service à la clientèle . . . . . . .  89
‡  Déclaration de la garantie 
limitée du produit . . . . . . . . .  90 
						

							Statement of Limited Product Warranty  fr-ca
47
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							fr-ca   Indications de sécurité
48
(  Indications  de 
sécurité
I n d i c a t i o n s   d e   s é c u r i t é
9AVERTISSEMENT
Ceci indique des risques de 
blessures graves ou mortelles 
en cas de non-respect de cette 
mise en garde.
9ATTENTION
Ceci indique des risques de 
blessures mineures ou de 
gravité moyenne  en cas de 
non-respect de cette mise en 
garde.
AVIS
Ceci indique un risque 
dendommagement de lappareil ou 
de biens en cas de non respect de 
ces consignes.
Remarque :  Ceci vous signale des 
informations et/ou indications 
importantes. 
						

							9CONSIGNES DE SÉCURITÉ IMPORTANTES
LISEZ ET CONSERVEZ CES INSTRUCTIONS
49
(CONSIGNES DE SÉCURITÉ IMPORTANTESC O N S I G N E S   D E   S É C U R I T É   I M P O R T A N T E SLISEZ ET CONSERVEZ CES INSTRUCTIONSCe lave-vaisselle est livré avec des 
instructions de montage et ce 
Manuel dutilisation et dentretien. 
Lisez et assurez-vous davoir bien 
assimilé toutes les instructions avant 
dutiliser le lave-vaisselle.
Ce lave-vaisselle est conçu pour une 
utilisation jusquà une altitude de 
13 000 pieds (4000 m) au-dessus 
du niveau de la mer.
Pour réduire le risque dincendie, de 
choc électrique, ou de blessures 
graves, respectez les consignes 
suivantes :
R i s q u e   d  i n c e n d i e ,   d e   c h o c   é l e c t r i q u e ,   o u   d e   b l e s s u r e s   g r a v e s
9AVERTISSEMENT
RISQUE DE BLESSURE OU DE 
DÉCÈS !
La mauvaise utilisation du 
lave-vaisselle peut causer des 
blessures graves ou mortelles. 
Évitez dutiliser le lave-vaisselle 
dune manière non conforme 
aux directives énoncées dans 
ce manuel ou à dautres fins 
que celles énoncées dans les 
pages suivantes.
9AVERTISSEMENT
RISQUE DE BLESSURES !
La réparation de lappareil par 
des techniciens dentretien non 
qualifiés ou lutilisation de 
pièces de rechange non 
originales peuvent causer des 
blessures graves ou 
endommager léquipement. 
Tous les travaux de réparation 
doivent être effectués par un 
technicien dentretien qualifié 
utilisant uniquement des pièces 
de rechange dorigine.
9AVERTISSEMENT
RISQUE DE CHOC 
ÉLECTRIQUE OU DINCENDIE !
Un choc électrique ou un 
incendie peut survenir si 
lalimentation électrique du 
lave-vaisselle décrit dans le 
présent manuel est mal installée 
ou sil nest pas correctement 
mis à la terre. Le lave-vaisselle 
décrit dans ce manuel ne doit 
pas être utilisé à moins dêtre 
certain de la bonne installation 
de lalimentation électrique et 
de la mise à la terre correcte du 
lave-vaisselle.
9AVERTISSEMENT
RISQUE POUR LA SANTÈ !
Nutilisez jamais des produits 
chimiques agressifs pour 
nettoyer votre lave-vaisselle. 
Certains produits contenant du 
chlore peuvent endommager le 
lave-vaisselle et présenter des 
risques pour la santé! 
						

							9CONSIGNES DE SÉCURITÉ IMPORTANTES
LISEZ ET CONSERVEZ CES INSTRUCTIONS
50 INSTRUCTIONS DE MISE À LA 
TERRE
Cet équipement doit être mis à la 
terre au niveau dun système de 
câblage permanent en métal, ou un 
conducteur de mise à la masse 
déquipement doit être intégré aux 
conducteurs dalimentation et 
connecté au terminal de mise à la 
masse de léquipement ou à la 
broche de raccordement du 
lave-vaisselle. Voir la rubrique 
Instructions de montage fournie pour 
avoir plus dinformations sur les 
exigences électriques.
9AVERTISSEMENT
RISQUE DE CHOC 
ÉLECTRIQUE !
Cet appareil doit être mis à la 
terre. En cas de 
dysfonctionnement, la mise à la 
terre réduira le risque de choc 
électrique en fournissant une 
voie de moindre résistance au 
courant électrique. Cet appareil 
est équipé dun câble disposant 
dun conducteur de mise à la 
terre. 
La mauvaise connexion du 
conducteur de mise à la terre 
peut provoquer un risque de 
choc électrique. En présence 
dun électricien qualifié, vérifiez, 
en cas de doute, si lappareil est 
correctement mis à la terre.Fonctionnement normal
Utilisez ce lave-vaisselle uniquement 
aux fins spécifiées, notamment le 
lavage de vaisselle et dustensiles de 
cuisine indiqués comme lavables au 
lave-vaisselle.
Utilisez uniquement des détergents 
ou des produits de rinçage 
recommandés pour un lave-vaisselle, 
puis tenez-les hors de la portée des 
enfants.
9ATTENTION
Lors du chargement de 
vaisselle à laver :
■identifiez les objets 
tranchants pour éviter quils 
nendommagent le joint de la 
porte.
■les couteaux et autres 
ustensiles tranchants doivent 
être placés debout, les 
POIGNÉES EN HAUT, afin 
de réduire le risque de 
coupures.
■ne lavez pas les objets en 
plastique, sauf sils portent 
linscription « lavable au 
lave-vaisselle » ou une 
indication équivalente. Pour 
les objets en plastique ne 
portant pas cette indication, 
consultez les 
recommandations de leurs 
fabricants respectifs.
■évitez de mettre votre votre 
lave-vaisselle en marche à 
moins que tous les 
panneaux ne soient en 
place.
■ne touchez pas ou ne 
passez pas outre les 
commandes et verrouillages.