Blackberry Torch 9810 7 1 User Guide

Reset a call timer
A call timer provides the estimated duration of calls. For more information about the exact duration of a call, contact your 
wireless service provider.
1.From the home screen, press the  key. 2.Press the  key > Status > Last Call or Total Calls > Clear Timer.3.Press the  key > Save. 
About hearing aid mode
In hearing aid mode, or telecoil mode, the magnetic signal of your BlackBerry smartphone is modified to an appropriate 
level and frequency response to be picked up by hearing aids...

Press the  key > Save. 
A TTY indicator appears in the connections area at the top of the home screen.
Related information
About TTY support, 81 
Phone options, 78 
Voice mail
Set up your voice mail
Your voice mail account, password, and greeting are created within your wireless service provider's voice mail system. 
Depending on your wireless service provider, the method for changing your voice mail password or greeting might differ.  After purchasing your smartphone, consult your wireless service...

I can't check my voice mail, 85
Check your voice mail, 83
Check your voice mail
Depending on your theme, you might be able to check your voice mail from the home screen.
Tip: You can set the voice mail access number and password to dial automatically to access your voice mail messages.1.From the home screen, press the  key. 2.Press the  key > Call Voice Mail.
3.Enter your voice mail access number and password as prompted.
Related information
I can't check my voice mail, 85
Set up automatic...

administrator has turned off a feature or set an option for you, the option might not appear, the option might appear grayed out, or a lock indicator appears beside the option field.
If your smartphone was previously associated with a BlackBerry Enterprise Server and your administrator hasn't removed 
IT policy rules from your smartphone, you can use the 
BlackBerry Desktop Software to remove the IT policy rules. For more 
information, visit 
www.blackberry.com/btsc and read KB18998.
For more...

I can't check my voice mail
Try the following actions:
•If you have more than one phone number associated with your BlackBerry smartphone and you're trying to check your 
voice mail using a shortcut key, your smartphone calls the voice mail access number for your active phone number. 
Check the voice mail for your alternate phone number.
•You need a voice mail access number to check your voice mail. To obtain a voice mail access number, contact your 
wireless service provider or administrator....

5.Type your phone number.
6.Click OK.
I can't make calls using a voice command
Try the following actions:
•Verify that your BlackBerry smartphone is connected to the wireless network.
•If you're using a Bluetooth enabled device, such as a hands-free car kit or wireless headset, verify that the Bluetooth 
enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry 
smartphone.
•Verify that your screen is unlocked.
•Verify that the language that...

Voice commands
How to: Voice commands
Perform an action using a voice command
1.On the home screen or in a folder, click the Voice Dialing icon.
2.After the beep, say a voice command.
Related information
I can't make calls using a voice command, 86 
Change the options for voice prompts
After you say a voice command, voice prompts might prompt you for further information or clarification, or voice prompts 
might read out instructions that appear on the screen.
1.On the home screen or in a folder,...

Available voice commands
Voice commandDescription"Call "Say this voice command to make a call. To perform this task 
with a 
Bluetooth enabled device, such as a handsfree car 
kit or wireless headset, the paired 
Bluetooth enabled device 
must support this feature and you must turn on 
Bluetooth 
technology. You can't make calls to emergency numbers 
using voice commands.
"Call  "Say this voice command to call a specific phone number for  a contact that is in your contact list. For...

1.On the home screen or in a folder, click the Options icon.
2.Click Typing and Language > Language.
3.Change the Voice Dialing field.
4.Press the  key > Save. 
Related information
My smartphone doesn't recognize names or numbers in voice commands, 90
Turn off choice lists for voice commands
If your BlackBerry smartphone identifies more than one possible match to a voice command, your smartphone presents 
you with a list of possible matches, or a choice list. You can turn off choice lists so that...

My smartphone doesn't recognize names or numbers 
in voice commands
Try the following actions:
•Say the first name and the last name of your contact.
•Improve voice recognition of numbers.
User GuideVoice commands
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