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Blackberry Torch 9810 7 1 User Guide

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Page 41

Pictures
Zoom inPress IZoom outPress OPan upPress 2Pan downPress 8Pan rightPress 6Pan leftPress 4RotatePress L
Camera and video camera
Zoom in before you take a picture or record a videoPress the Volume Up key.Zoom out before you take a picture or record a videoPress the Volume Down key.Take a picturePress the Convenience key on the right side of your 
smartphone.
Common troubleshooting
I can't make or receive calls
Try the following actions:
•Verify that your BlackBerry smartphone is connected to...

Page 42

•Your smartphone or your SIM card might support more than one phone number, even if you only have one phone number. Verify that your phone number is set as your active phone number.
•If you have more than one phone number associated with your smartphone, verify that the phone number that you want 
to make calls from and receive calls to is set as your active phone number.
•If you're using your BlackBerry MVS Client phone number, verify that support for the BlackBerry MVS Client is turned 
on.
•If...

Page 43

I can't send messages
Try the following actions:
•Verify that your BlackBerry smartphone is connected to the wireless network.
•If the menu item for sending a message doesn't appear, verify that you have added an email address, a PIN, or a phone number for your contact.
•If you created an email address or added an existing email address to your smartphone using the email setup screen in  the Setup application, verify that you have received an activation message on your smartphone from the...

Page 44

Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if 
your smartphone is lost, stolen, or corrupted by an unforeseen issue.
My smartphone isn't ringing or vibrating when I 
receive a call or message
Try the following actions:
•On the home screen, click your Sound and Alert Profiles icon. Verify that your profile...

Page 45

•Verify that your BlackBerry smartphone is connected to the wireless network.
•Verify that wireless data synchronization is turned on in the Contacts application, Calendar application, Tasks application, and MemoPad.
•If you use the BlackBerry Internet Service, you must synchronize calendar data using the BlackBerry Desktop Software. 
For more information, see the Help in the 
BlackBerry Desktop Software.
I can't pair with a Bluetooth enabled device
Try the following actions:
•Verify that your...

Page 46

Tips and shortcuts
Depending on the typing input language that you are using, some shortcuts might not be available.
Tips: Doing things quickly
For full instructions, click the links under Related information at the bottom. 
Access popular options such as setting the alarm, viewing 
notifications, and turning on or turning off network 
connections.Highlight and click the areas at the top of the home screen.See all the apps and folders on the Home screen, or 
minimize the panel and view the wallpaper.On...

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Switch to the Favorites, Media, Downloads, and Frequent 
panels.
On the home screen, highlight All on the navigation bar and 
slide your finger on the trackpad right or left.Add an app to the Favorites panel.Highlight an app on the home screen or in a folder. Press 
the 
 key > Mark as Favorite.
Change options for the home screen such as the wallpaper.On the home screen, press the  key > Options.Answer a call, turn on backlighting, or unlock the screen.Open the slider.
Related information
Change what...

Page 48

Set backlighting to remain on for a shorter period of time, 
and lower its brightness.On the home screen or in a folder, click the Options icon. 
Click Display > Screen Display.
Switch your vibrating notifications to sound notifications or  LED notifications, lower the volume of your sound 
notifications, or select a shorter ring tone.On the home screen, click your Sound and Alert Profiles 
icon. Click Change Sounds and Alerts.
Delete the previous text from a reply message.When you are replying to a...

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Tips: Freeing space for your music, 
pictures, videos, and files
You can store files in the built-in media storage on your BlackBerry smartphone or on a media card.
Check how much storage is used by media files and  documents.On the home screen, click the Media icon. Press the 
key > Memory Use.
Delete unneeded files.On the home screen or in a folder, click the Files icon. Find 
and highlight a file. 
Press the  key > Delete.
Reduce the size of pictures you take and videos you record.On the home screen,...

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Tips: Freeing space to optimize your 
smartphone's performance
Try to maintain at least 10 MB of available application storage on your BlackBerry smartphone. If you find that your 
smartphone processes are unusually slow, try any of the following:
Close any apps you're not using.Press and hold the  key until the application switcher 
appears. Click an application icon. Press the 
 key > 
Close or Exit.
Check how much free application storage you have.On the home screen or in a folder, click the...
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