Blackberry Porsche Design P 9982 Smartphone 10 3 2 User Guide

							Security
and
backup
Passwords
and
locking
There are several types of locks, PINs, and passwords that you can use to help protect your BlackBerry 
device.
If you use your device for work, your organization might already have security settings in place, such as 
requiring a password to unlock your device.
BlackBerry
ID
A BlackBerry ID is an email address and password that gives you access to BlackBerry websites, apps, 
and services. If you change your 
BlackBerry device, your BlackBerry ID can help you transfer data to 
your new device. If you turn on 
BlackBerry Protect and your device is ever lost or stolen, someone who 
finds your device canht set up the device without knowing your 
BlackBerry ID.
Make sure that you use the same BlackBerry ID for all of your BlackBerry devices.
Sign in with your BlackBerry ID to do the following and more:
tTurn on BlackBerry Protect to help locate your device and protect the data on your device if your 
device is ever lost or stolen.
tKeep track of your app purchases and payment options in the BlackBerry World storefront.
tUse BBM features, such as backing up and moving BBM contacts to a new BlackBerry device.
Password
locking
and
screen
locking
While your device is locked, you can still receive notifications of new email and text messages (SMS and 
MMS), make an emergency phone call, view your battery charge level, set an alarm, or take a picture.
To conserve battery power and avoid accidental key presses, lock the screen. To help to avoid 
unauthorized use of your device, you need to set a device password. For additional security, you can 
also set up two-factor authentication and use a smart card to unlock your device.
In your display and security settings, you can set your device to lock itself after a certain amount of 
inactivity. You can also write a custom message that displays on the locked screen.
If you forget your password, it canht be recovered. BlackBerry recommends that you back up your data 
regularly. By default, for security reasons your device data is deleted when an incorrect password is 
entered ten times.
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							BlackBerry
Balance
and
the
work
space
password
If you associate your device with your organizationhs network, your administrator might turn on 
BlackBerry Balance technology. BlackBerry Balance is designed to separate and secure areas of your 
device as work-only or personal-only.
Your administrator may require you to set a work space password to protect files, apps, and data 
associated with your organization, such as your work email account. Your administrator sets rules to 
control whether you can use the same password for both your work space and device.
If you enter your work space password more than the allowed number of times, your work space and the 
contents within it are deleted. You can reduce or increase the number of allowed work password 
attempts in your 
BlackBerry Balance settings.
Note:
Your administrator might not permit you to change some password lock options for your work 
space, such as the password requirement, the timeout duration, and using the same password for your  work space and your device.
Network
lock
and
unlock
code
To use a SIM card from another service provider, for example, if youre traveling and want to use a local 
service providers network, you can request unlock codes (MEP codes) from your current service 
provider, and change the Phone Network Lock settings for your SIM card.
If you exceed the number of allowed attempts to enter an unlock code, your SIM card will allow 
emergency calls only. For assistance, you can contact your service provider.
SIM
card
PINs
You can set two different PINs for the SIM card in your device. You can use a SIM card PIN to help to 
prevent unauthorized use of your SIM card in another device. For example, if you lose your SIM card and 
someone tries to use it in another device, the SIM card canht be used unless the PIN is entered correctly. 
If you exceed the number of allowed attempts to enter the SIM card PIN, your SIM card will stop 
functioning. To unblock your SIM card, contact your wireless service provider for a PUK code.
A SIM card PIN2 is designed to enable certain phone features like fixed dialing.
To get a SIM card PIN, contact your service provider and turn on SIM card security in your security 
settings.
Lock
or
unlock
your
device
Tip:
A quick tap on the Power/Lock key will put your device to sleep. This should help you conserve 
battery power.
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							Lock
your
screen
By locking the screen, you can help prevent your BlackBerry device from sending accidental messages 
or pocket dialing. Locking the screen doesnht turn off notifications for incoming calls or messages.
Press the Power/Lock key on the top of your device.
 
 
To unlock the screen, swipe up from the bottom of the screen.
Lock
your
device
with
a
password
Looking for a simple way to help protect your BlackBerry device data and prevent unauthorized use of 
your device? You can set a device password so that you can lock your device when iths in open view or 
not in use.
1.If you donht have a password, on the home screen, swipe down from the top of the screen. Tap 
Settings > Security
and
Privacy > Device
Password. Do one of the following:
tTo set a device password composed of characters and numbers, turn on the Device
Password

switch. Enter a password.
tTo set a quick device password composed of numbers only, turn on the Simple
Password

switch. Enter a password.
2.To lock your device, do one of the following:
tPress and hold the Power/Lock key. Tap .
tTo automatically lock your device after a certain amount of time, on the home screen, swipe down 
from the top of the screen. Tap 
 Settings > Security
and
Privacy > Device
Password. In the 
Lock
Device
After drop-down list, select an interval.
tTo automatically lock your device when iths in a BlackBerry case, on the home screen, swipe 
down from the top of the screen. Tap 
 Settings > Security
and
Privacy > Device
Password. 
Turn on the 
Lock
Device
When
Holstered switch.
tTo allow an active app to override when your device locks, for example, so your device does not 
lock while you are watching a movie in the Videos app, on the home screen, swipe down from the 
top of the screen. Tap 
 Settings > Security
and
Privacy > Device
Password. Turn on the 
Allow
Apps
to
Extend
Password
Lock
Time switch.
To unlock your device, press the Power/Lock key. Swipe up from the bottom of the screen. When 
prompted, enter your device password.
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							Lock
your
device
with
your
work
space
password
If your BlackBerry device uses BlackBerry Balance technology to separate your work and personal 
activity, you might be able to use the same password for your work space password and your device 
password, depending on the rules set by your administrator.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > Device
Password > BlackBerry
Balance.
3.If prompted, type your work space password.
4.Turn on the Use
as
my
device
password switch.
5.Type your device password. Tap OK.
6.Type your work space password. Tap OK.
Create
a
picture
password
Rather than type a password to unlock your device, you can use a secret picture and number gesture, 
and unlock your device with one hand. Choose a picture, a number, and set up the combination. The 
number of combinations is nearly endless!
To turn on the picture password, you need to first set a device password. A device password is also 
needed in case you forget your picture password, or if you need to enter a password to access your 
BlackBerry device from a computer.
If your device uses BlackBerry Balance technology, in your Balance settings, make sure that you turn off 
the 
Use
as
my
device
password switch.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > Device
Password.
3.Turn on the Picture
Password switch.
4.Enter your device password.
5.Complete the instructions on the screen.
Tip:
When your create your picture password or unlock your device, you can drag your finger anywhere 
on the screen so that you have a clear view of where the number is moved.
Unlock
your
device
with
a
network
unlock
code
To obtain the unlock codes for your BlackBerry device, contact your service provider.
Your device might be network locked which allows your device to make a mobile network connection 
with only your current service provider. If you plan to travel internationally and you want to use a SIM 
card from another service provider, you might need to enter an unlock code.
Tip:
To see the current service provider associated with your device, on the home screen, swipe down 
from the top of the screen. Tap 
 Settings > About. In the Category drop-down list, tap SIM
Card.
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							1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > SIM
Card.
3.In the Phone
Network
Lock section, tap a locked item.
4.When prompted, enter the unlock code.
CAUTION:
For security reasons, each unlock code can only be entered incorrectly 10 times. If you 
exceed the number of allowed attempts to enter an unlock code, your SIM card will allow emergency 
calls only. For assistance, contact your service provider.
Change
or
remove
your
device
password
CAUTION:
If you canht remember the password for your BlackBerry device, the only way to change your 
password or regain access to your device is to delete all of your data by completing a security wipe.
If BlackBerry Balance technology is set up on your device, depending on the rules set by your 
administrator, you might not be able to remove the password for your device.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > Device
Password > Change
Device
Password.
To stop using a password, turn off the Device
Password switch.
How
do
I
reset
my
device
password
if
I
forget
it?
For security reasons, the only way that you can reset your BlackBerry device password without knowing 
your current device password is to delete all of your device data. You can typically do this by entering an  incorrect device password ten times.
If you have the BlackBerry Protect anti-theft feature turned on, to set up your device again, you will need 
to enter your 
BlackBerry ID.
BlackBerry recommends that you regularly create and save a backup file on your computer.
Display
text
when
your
device
is
locked
You can display text on the screen of your BlackBerry device when the device is locked. For example, 
you can display a favorite quote, emergency contact information, or your own contact information so 
that if you lose your device, anyone who finds it can contact you.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > Lock
Screen.
3.In the Lock
Screen
Message fields, type the text.
To delete the text that appears on the screen when your device is locked, delete the text in the Lock

Screen
Message
 fields.
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							Protect
your
SIM
card
with
a
PIN
You can use a SIM card PIN to prevent unauthorized use of your SIM card in another device. For 
example, if you lose your SIM card and someone tries to use it in another device, the SIM card canht be  used unless the PIN is entered correctly.
You can request the PIN for your SIM card from your service provider.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > SIM
Card.
3.Turn on the SIM
Card
PIN
Lock switch.
4.Type the SIM card PIN that your service provider gave you.
CAUTION:
If you exceed the number of allowed attempts to enter the SIM card PIN, your SIM card will 
stop functioning. To unblock your SIM card, contact your service provider.
Change
your
SIM
card
PIN
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > SIM
Card.
tTo change the PIN that protects your SIM card, tap Change
PIN
1.
tTo change the PIN that controls access to calling features such as fixed dialing, tap Change
PIN

2
.
About
smart
cards
You can use a smart card and the password for your BlackBerry device or work space to unlock your 
device. You can use smart card certificates to send S/MIME-protected messages.
Smart cards store certificates and private keys. You can import certificates from a smart card to your 
device by using an external smart card reader or a microSD smart card. Private key operations such as 
signing and decryption use the smart card. Public key operations such as verification and encryption use 
the public certificates on your device.
Use
two-factor
authentication
Two-factor authentication lets you use a smart card and the password for your BlackBerry device or 
work space to unlock your device.
The Smart Password Entry feature is designed to make it easier for you to enter your passwords on your 
device. 
Your device can remember the format of the password you type in a password field and display 
the appropriate numeric or alphanumeric keyboard on the screen. 
Also, if the password for your device 
or work space and the password for your smart card are the same, your device can enter the password 
for your smart card when you type the password for your device or work space.
You might need to turn on NFC or Bluetooth on your device, depending on the type of smart card you 
use.
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							1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > Device
Password > Authenticator
Settings.
3.To set your device to use a smart card to unlock your device or your work space, in the Smart
Card

User
Authenticator
 drop-down list, tap Device or Work.
4.Do any of the following:
tTo set up your device so that it is easier to enter the password for your smart card and the 
password for your device or work space, turn on the 
Smart
Password
Entry switch.
tTo set your device to lock when you remove your smart card from your device or an external 
smart card reader, turn on the 
Lock
on
Card
Removal switch.
Import
a
certificate
from
a
smart
card
You can import a certificate from a microSD smart card inserted in your BlackBerry device, or in an 
external smart card reader that is connected to your device using a USB cable, or that is paired with 
your device using 
Bluetooth technology.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > Smart
Card > Import
Certificates.
3.Complete the instructions on the screen.
Store
your
smart
card
password
on
your
device
You can set your BlackBerry device to temporarily store your smart card password, so that you donht 
have to enter it as often. To clear the cache, lock your device.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > Smart
Card.
3.Turn on the PIN
Caching switch.
Turn
off
LED
notifications
for
a
smart
card
The red LED flashes when your BlackBerry device accesses data on a smart card. You can turn off this 
indicator.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > Smart
Card.
3.Turn off the LED
Activity
Indicator switch.
What
to
do
if
your
device
is
lost
or
stolen
If you have BlackBerry Protect set up on your BlackBerry device, visit http://protect.blackberry.com

and sign in with your BlackBerry ID. From the BlackBerry Protect website, you can:
tLock your device and change your device password
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							tAdd a message to the home screen of your device
tView the location of your device on a map
tDelete all of the data on your device
tFlag your device as stolen
If your device is not connected to the wireless network, or if the data services are turned off, you should 
still try to lock your device and delete your data by using the 
BlackBerry Protect website. The next time 
your device connects to a wireless network, or data services are turned on, your device is designed to 
lock and to wipe all the data.
If you donht have BlackBerry Protect set up on your device, contact your service provider or your 
administrator and report your device as lost or stolen. Your service provider or administrator has the  ability to remotely lock your device and delete your data.
If you suspect your device was stolen and you locate your device by using the BlackBerry Protect 
website, contact your local law enforcement agency to retrieve your device. Donht try to retrieve your 
device on your own.
BlackBerry
Protect
Finding
and
protecting
a
lost
device
BlackBerry Protect includes features designed to help you find your BlackBerry device and help protect 
the data on your device if your device is ever lost or stolen. You can turn on 
BlackBerry Protect when 
you first set up your device, or later in your device settings. You can manage up to seven devices from 
your 
BlackBerry Protect account.
After you turn on BlackBerry Protect, visit http://protect.blackberry.com and sign in with your 
BlackBerry ID. On the BlackBerry Protect website, you can view the current location of your device on a 
map, make it ring (even if iths in silent mode), or display a custom message on your locked device to 
provide instructions about how to contact you. If your device is stolen, you can remotely lock it, change 
the password, or delete all of the data from your device. When you flag your device as stolen and delete 
all of the data from your device by using the 
BlackBerry Protect website, BlackBerry Protect remains 
enabled on your lost or stolen device. If someone finds your device, that person canht set it up without 
knowing your 
BlackBerry ID.
If you add a work email account to your device, your administrator might disable BlackBerry Protect, or 
the ability to remotely change your password or view the location of your device.
About
anti-theft
protection
When you turn on BlackBerry Protect, anti-theft protection is turned on. Someone else canht do the 
following without knowing your 
BlackBerry ID:
tTurn off BlackBerry Protect.
tDelete the data on your device by using the Security Wipe feature on the Settings menu.
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							tSet up your device to use after wiping your device by incorrectly entering a password 10 times.
When BlackBerry Protect is on, if someone tries to set up your device with a different BlackBerry ID, the 
device becomes unusable.
You can turn off the anti-theft feature by turning off BlackBerry Protect on your device. To turn off 
BlackBerry Protect, you must enter the password for your BlackBerry ID.
Set
up
BlackBerry
Protect
on
your
device
Your BlackBerry ID username must be a valid email address.
To use BlackBerry Protect, your BlackBerry device must be connected to a wireless network.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > BlackBerry
Protect.
3.Turn on the BlackBerry
Protect switch.
4.If prompted, sign in with your BlackBerry ID.
5.If prompted, confirm that your BlackBerry ID username is a valid email address.
6.To be able to view the current location of your device on a map, tap Location
Services. Turn on the 
Location
Services switch.
To use the BlackBerry Protect features, go to http://protect.blackberry.com and sign in with your 
BlackBerry ID.
To turn off BlackBerry Protect, on your device, turn off the BlackBerry Protect switch. Enter the 
password for your 
BlackBerry ID. Tap Verify.
Troubleshooting:
BlackBerry
Protect
I
canht
turn
on
BlackBerry
Protect
tTo turn on BlackBerry Protect, you must sign in with a valid BlackBerry ID.
tIf your BlackBerry device is associated with an Enterprise Mobility Management solution from 
BlackBerry, this feature might be turned off by your administrator. To learn about how your device 
can be protected against loss or theft, contact your administrator.
Wiping
your
device
to
delete
your
device
data
Before you switch to a new device or give away your current BlackBerry device, you should wipe it. A 
security wipe is designed to permanently delete all of the data on your device so it canht be recovered. 
This data includes email accounts, downloaded apps, media files, documents, browser bookmarks, and 
settings. A security wipe is also designed to turn off 
BlackBerry Protect so that another person can set 
up the device.
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							If you have the BlackBerry Protect anti-theft feature turned on, to complete the security wipe, you must 
enter your 
BlackBerry ID.
Wipe
your
device
Before you wipe your BlackBerry device, consider backing up your data on a computer. You can use 
BlackBerry Link to back up your device data. To download the latest version of BlackBerry Link to your 
computer, visit 
www.blackberry.com/BlackBerryLink.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > Security
Wipe.
3.Do one of the following:
tTap Delete
Data. Type the password for your BlackBerry ID. Tap Verify.
tType blackbHrry. Tap Delete
Data.
When the security wipe is completed, your device turns off automatically. To turn on your device, 
press the 
Power/Lock key. When the security wipe is completed, BlackBerry Protect is also turned 
off. To turn on 
BlackBerry Protect, tap  Settings > BlackBerry
Protect.
Tip:
If you plan to give away or recycle your device, remember to also remove your SIM card and media 
card.
Security
settings
You can set and change the security settings for applications on your BlackBerry device, and set up 
parental controls to restrict or limit access to features and content. You can use a smart card, and 
import certificates from your computer to increase the security of data on your device. And if you need 
to permanently delete all data from your device, you can wipe it.
Setting
security
permissions
for
apps
BlackBerry 10 OS includes application permissions that are designed to let you control the information 
and features that an application can access on your 
BlackBerry device. For example, you can control 
whether an app can access your email, contacts, pictures, or the location of your device. Keep in mind 
that some applications require specific permissions to work. You can also help safeguard your device by 
downloading apps only from trusted sources, such as the 
BlackBerry World storefront.
When you open an app for the first time, your device might display a list of the files and features that the 
app wants to access. If something doesnht seem right to you, you can reject the apphs request to access 
an item. For example, you might download a game that requests access to your messages, which might 
make sense if the game includes a feature to share your game score. However, if you arenht comfortable 
with the game having the ability to compose and view your email messages, you can turn off access to 
messages or delete the app. You can view or change permissions for most apps in your device settings.
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