Blackberry Porsche Design P 9982 Smartphone 10 3 2 User Guide

							tUpdate or reinstall your device software.
BlackBerry Link supports BlackBerry devices running BlackBerry 10 OS and BlackBerry PlayBook 
tablets running BlackBerry PlayBook OS 2.1.
To download the latest version of BlackBerry Link to your computer, visit www.blackberry.com/
BlackBerryLink
.
Set
up
your
computer
with
BlackBerry
Link
The first time you open BlackBerry Link, you can give your computer a display name that identifies your 
computer on your device and in 
BlackBerry Link. BlackBerry Link displays the default pictures, videos, 
and documents libraries on your computer that you can sync with and access from your device.
To set up your BlackBerry ID with BlackBerry Link, make sure that your computer is connected to the 
Internet.
1.On your computer, open BlackBerry Link.
2.Type a display name for your computer. Click Next.
3.Select the music sources on your computer, such as Windows Media Player or iTunes. On a Mac 
computer, you can also select the folders for your Documents library.
4.If you have an Internet connection, sign in to or create a BlackBerry ID.
5.Select the checkboxes beside the devices you want to grant remote file access to.
6.Click Finish.
Set
up
your
device
in
BlackBerry
Link
When you set up your device in BlackBerry Link, you can give your device a display name. This name 
appears on your device and also identifies your device in 
BlackBerry Link.
1.On your computer, open BlackBerry Link.
2.Connect your device to your computer using a USB cable.
3.If necessary, type the password for your device.
4.At the side of the BlackBerry Link window, click your device.
5.Type a display name for your device.
6.Do one of the following:
tTo establish a permanent connection with your computer, on a Windows computer, select the 
Manage
this
device
with
BlackBerry
Link option. On a Mac computer, select the Link
this

device
and
this
computer
 option.
tTo establish a one-time connection with your computer, on a Windows computer, select the This

is
a
one-time
connection;
do
not
manage
this
device
with
BlackBerry
Link
 option. On a Mac 
computer, select the Do
not
link
this
device
and
this
computer.
This
is
a
one-time
connection.

option.
7.Do one of the following:
SettingsUser Guide201 
						

							tTo add your device to BlackBerry Link without transferring data from an old device or updating the 
device software, on a 
Windows computer, click Start
Using
My
Device. On a Mac computer, 
click 
Next > Finish.
tTo transfer data before you add your device to BlackBerry Link, on a Windows computer, click 
Switch
Devices. On a Mac computer, click Transfer
Data. Follow the instructions on the screen.
If you want to stop associating your device with BlackBerry Link, you can remove your device from 
BlackBerry Link. If your device is associated with a BlackBerry ID, sign out of BlackBerry ID first.
1.On your computer, open BlackBerry Link.
2.At the side of the BlackBerry Link window, click your device.
3.Click Remove
Device.
4.On a Windows computer, click OK. On a Mac computer, click Remove.
About
BlackBerry
ID
and
BlackBerry
Link
Your BlackBerry ID is a username (email address) and password used to access multiple BlackBerry 
products and services, such as BBM and the BlackBerry World storefront. In many situations, your 
BlackBerry ID allows BlackBerry products to work seamlessly without prompting you to enter your 
username and password.
If you donht have a BlackBerry ID and you want one, you can create it from BlackBerry Link.
When you sign in with your BlackBerry ID in BlackBerry Link or BlackBerry Blend, your computer 
becomes another device that is associated with your 
BlackBerry ID. All your devices associated with 
your 
BlackBerry ID appear in BlackBerry Link.
About
remote
file
access
Imagine arriving at a meeting, only to discover that a document you need is on your computer. Remote 
file access lets you use the 
File Manager app on your device to access and manage media and 
documents on the computer that 
BlackBerry Link is installed on.
By default, devices you add to BlackBerry Link can access files in the media and documents libraries on 
your computer, as long as they are associated with the same 
BlackBerry ID you use in BlackBerry Link. 
You can turn off remote access for specific devices.
View
paired
computers
Your BlackBerry device can be connected to up to ten computers using BlackBerry Link.
1.On your device, on the home screen, swipe down from the top of the screen.
2.Tap  Settings > Device
Connections.
Tip:
To access your computer files over the mobile network, turn on the Use
Mobile
Network switch.
To remove a computer from the list, touch and hold a computer. Tap .
SettingsUser Guide202 
						

							Access
files
stored
on
your
computer
To use this feature, BlackBerry Link must be open on your computer, and associated with your 
BlackBerry ID. By default, remote file access is turned on when you add a new device to BlackBerry 
Link
. On your computer, you can specify the folders that you want to access.
1.Connect your device to a wireless network. For example, a Wi-Fi network.
2.On the home screen of your device, swipe down from the top of the screen.
3.Tap Settings > Device
Connections.
4.Turn on the Allow
Connections switch.
5.Tap the computer you want to access.
6.To switch between paired computers, in the File Manager app, tap .
If BlackBerry Balance is enabled on your device, use the File Manager app in your personal space.
Tip:
Check your computer settings or connect it to a power source to prevent your computer from 
entering sleep mode or turning off.
Edit
or
delete
a
file
On your device, do one of the following:
tTo edit a file thaths stored on your computer, tap the file. If your BlackBerry device supports editing 
the file, tap 
.
If you save your changes in the default location,  indicates when BlackBerry Link is syncing the file 
and overwriting the original version on your computer.
tTo permanently delete a file from your device thaths stored on your computer, touch and hold a file. 
Tap 
.
Copy
a
file
from
your
computer
to
your
device
After you save a file thaths stored on your computer to your BlackBerry device, you can view the file even 
when youhre not connected to the Internet.
1.On your device, touch and hold a file thaths stored on your computer.
2.Tap .
3.Navigate to where you want to save the file. For example, your media card.
4.Tap Paste.
If BlackBerry Link syncs your device and computer files, you might have two versions of the file on your 
computer (the original file and the version that you saved to your device). Make sure that you open the 
version that you last edited before making more updates to the file.
SettingsUser Guide203 
						

							About
backing
up
device
data
Using BlackBerry Link, you can back up and restore most of the data on your BlackBerry device. You 
can back up your settings, phone history, fonts, saved searches, messages, organizer data, browser 
bookmarks, and media files.
You should regularly create and save a backup file on your computer, especially before you update any 
software. Maintaining a current backup file on your computer might allow you to recover device data if 
your device is lost, stolen, or corrupted by an unforeseen issue.
Note:
If your device is activated on BlackBerry Enterprise Service 10, contact your administrator to verify 
if you are able to back up and restore your device data.
Set
backup
preferences
in
BlackBerry
Link
You can set the option to back up your BlackBerry device automatically when you connect your device 
to your computer. You can also customize the backup file name that 
BlackBerry Link creates and select 
which types of data to include in your backup file.
On a Windows computer, do the following:
1.Open BlackBerry Link.
2.At the side of the BlackBerry Link window, click your device.
3.Click Back
Up
&
Restore.
By default, BlackBerry Link performs a quick backup of your device, including all data except your 
media files and applications.
4.Do one of the following:
tTo set the option to back up your device automatically, select the Automatically
back
up
my

device
 checkbox. In the drop-down list, select how often you want to back up your device data.
tTo back up all of your device data, select the Full
Backup option.
tTo back up specific data, select the Custom
Backup option. Click Configure. Select the 
checkboxes beside the data that you want to include in your backup files.
On a Mac computer, do the following:
1.Open BlackBerry Link.
2.At the side of the BlackBerry Link window, click your device.
3.Click Back
Up
&
Restore.
By default, BlackBerry Link backs up all of your device data.
4.Do one the following:
tTo set the option to back up your device automatically, select the Back
up
my
device checkbox. 
In the drop-down list, select how often you want to back up your device data.
tTo back up specific data, choose the Select
data
to
include
in
your
backup
files checkbox. 
Select the checkboxes beside the data you want to include in your backup files.
SettingsUser Guide204 
						

							Back
up
your
device
data
You can manually back up the data on your BlackBerry device at any time. By default, BlackBerry Link 
performs a quick backup of your device, including all data except your media files and applications. If 
you set backup preferences, 
BlackBerry Link creates a backup file containing the data you specify
1.On your computer, open BlackBerry Link.
2.Connect your device to your computer using a USB cable.
3.At the side of the BlackBerry Link window, click your device.
4.Click Back
Up
&
Restore.
5.On a Windows computer, click Back
Up
Device. On a Mac computer, click Back
Up
Now.
Restore
your
device
data
With BlackBerry Link, you can restore backup files that include supported data from devices running 
BlackBerry Device Software 5.0 or later and BlackBerry 10 OS.
On a Windows computer, do the following:
1.Open BlackBerry Link.
2.Connect your device to your computer using a USB cable.
3.At the side of the BlackBerry Link window, click your device.
4.Click Back
Up
&
Restore.
5.Do one of the following:
tTo restore all of the data in a backup file to your device, click a backup file.
tTo restore specific data in a backup file to your device, click a backup file. Click the Custom

Restore
 option. Clear the checkbox beside one or more databases that you donht want to restore.
tTo restore data from a backup file that isnht listed, click . Navigate to the .bbb or .ipd file. Click 
OK.
6.Click Restore.
On a Mac computer, do the following:
1.Open BlackBerry Link.
2.Connect your device to your computer using a USB cable.
3.At the side of the BlackBerry Link window, click your device.
4.Click Back
Up
&
Restore.
5.Click Restore
Device.
6.Do one of the following:
tTo restore all of the data in a backup file to your device, click a backup file.
tTo restore specific data in a backup file to your device, click a backup file. Clear the Restore
all

data
 checkbox. Clear the checkbox beside one or more databases that you donht want to restore.
SettingsUser Guide205 
						

							tTo restore data from a backup file that is not listed, click Change. Navigate to the .bbb file or .ipd 
file. Click 
OK.
tTo remove all of your device data and restore your device to its default factory settings, click 
Restore
to
factory
settings.
7.Click Restore.
About
updating
your
device
software
with
BlackBerry
Link
You might want to update your device software for any of the following reasons:
tTo access the latest apps and features
tTo resolve a technical issue
tYour service provider requires that you update your device software
If a new version of the device software is available for your device, a notification appears on your 
computer, beside your device name in 
BlackBerry Link. You can choose to automatically download 
device software updates as well as updates to 
BlackBerry Link software.
Your data and settings are automatically restored on your device when the software update is complete. 
It could take up to an hour to update your device software. During that time, you canht disconnect your 
device from your computer.
Update
your
device
software
with
BlackBerry
Link
Before you begin, make sure that your computer is connected to the Internet.
1.On your computer, open BlackBerry Link.
2.Connect your device to your computer with a USB cable.
3.At the side of the BlackBerry Link window, click your device.
4.Click Software
Updates > Check
for
Updates.
5.If a software update is available, click Install
Update.
Note:
If you want software updates to be installed automatically when you connect your device to 
BlackBerry Link, select the Automatically
download
updates
for
your
device
software
and

BlackBerry
Link
 checkbox.
Restore
your
device
to
its
factory
default
settings
using
BlackBerry
Link
If you restore your BlackBerry device to its default settings, BlackBerry Link deletes all of the data and 
third-party applications from your device. Any IT policies that are applied to your device are also deleted. 
After you restore your device to its default settings, you can run the setup application on your device to 
begin using the device again.
Before you begin, you should back up your data so that you have a copy on your computer.
CAUTION:
You canht stop the process of restoring your device to its default settings after you start it. If 
you reset your device, the process continues after the device restarts.
SettingsUser Guide206 
						

							1.On your computer, open BlackBerry Link.
2.Connect your device to your computer using a USB cable.
3.At the side of the BlackBerry Link window, click your device.
4.Do one of the following:
tOn a Windows computer, click Back
Up
&
Restore. Click Factory
Reset.
tOn a Mac computer, at the top of the screen, click BlackBerry
Link > Preferences. Click Reload

> Reload.
Troubleshooting:
BlackBerry
Link
I
canht
access
files
on
my
computer
To access your computer files using your BlackBerry device, BlackBerry Link must be open on a 
computer thaths connected to the Internet.
If you donht see your computer as a source in the File Manager app, try the following:
1.Minimize the File Manager app and verify that you donht see the  icon on the app. If you see this 
icon, use the File Manager app in your personal space.
2.On the home screen, swipe down from the top of the screen.
3.Verify that your device is connected to a wireless network.
4.Tap Settings.
5.Do the following:
tIn the BlackBerry
ID section, verify that you are signed in using the same BlackBerry ID as on 
your computer.
tIf your device is connected to a mobile network instead of a Wi-Fi network, in the Device

Connections
 section, turn on the Use
Mobile
Network switch.
tIn the Device
Connections section, verify that the Allow
Connections switch is turned on.
If you still canht see your computer files, on your computer, try any of the following:
tVerify that your computer is turned on and not in sleep mode.
tVerify that your computer has an active Internet connection.
tConfirm that you are signed in to your BlackBerry
ID in BlackBerry Link.
tVerify that the files that you want to access are in the location that is specified in BlackBerry Link.
tSome work or public networks might prevent you from accessing your files on your device. Try 
connecting to a different network and try again.
I
donht
see
my
device
in
BlackBerry
Link
On your device, try the following:
tSwipe down from the top of the screen.Tap Settings. In the BlackBerry
ID section, verify that you 
are signed in using the same 
BlackBerry ID as on your computer.
SettingsUser Guide207 
						

							tIf your device is connected to a mobile network instead of a Wi-Fi network, in the Device

Connections
 section, turn on the Use
Mobile
Network switch.
tIn the Device
Connections section, verify that the Allow
Connections switch is turned on.
On your computer, try the following:
tTurn off synchronization applications or antivirus applications temporarily.
tSign out of BlackBerry Link and sign in again.
tReset your BlackBerry ID username and password at www.blackberry.com/bbid.
tIf youre using antivirus software on your computer, check that the firewall is not blocking your  connection to 
BlackBerry Link.
I
canht
create
a
backup
file
that
contains
all
of
my
device
data
Try the following:
tConnect your BlackBerry device to your computer using a USB cable. You canht create a backup file 
of your device data over a 
Wi-Fi network.
tOn your device, verify that you are signed in to your BlackBerry ID. If you are not signed in, 
BlackBerry Link canht back up the data in your personal space.
tVerify that you entered the password on your device to unlock your work space. BlackBerry Link 
canht back up the data in your work space if your work space is locked.
tIf your device is activated on BlackBerry Enterprise Service 10, verify with your administrator that you 
can restore data to your device.
I
canht
restore
a
backup
file
to
my
device
Try the following:
tConnect your BlackBerry device to your computer using a USB cable. You canht restore the data to 
your device over a 
Wi-Fi network.
tOn your device, verify that you are signed in to your BlackBerry ID on your device. If you are not 
signed in, 
BlackBerry Link canht restore the data to your personal space.
tVerify that the same BlackBerry ID used on the device to create the backup file is being used on the 
device you are trying to restore the backup file to. On your device, try signing in to the 
BlackBerry ID 
that is associated with the backup file.
tIf your device is activated on BlackBerry Enterprise Service 10, verify that you entered the password 
on your device to unlock your work space. 
BlackBerry Link canht restore the data to your work space 
if your work space is locked.
tIf your device is activated on BlackBerry Enterprise Service 10, verify with your administrator that you 
can restore data to your device.
SettingsUser Guide208 
						

							Applications
and
features
Organizing
apps
Leave
an
app
or
close
an
app
Instead of closing an app when youhre done using it, you can make multitasking easier by minimizing an 
app. You can see your open apps arranged as Active Frames on the home screen, and you can tap an 
Active Frame to return the app to full screen. Once you minimize an app, you can close it from the home 
screen.
1.To minimize an app, swipe up from the bottom of the screen. The app is arranged as an Active Frame 
on the home screen.
2.To close an app after you minimize it, on the home screen, on an Active Frame, tap  .
Move
an
app
icon
or
open
app
around
the
home
screen
You can rearrange the app icons or open apps on the home screen so that they are where you want  them to be. For instance, if youhre right-handed, you can arrange your frequently used apps on the right 
side of the screen. Then when youhre using your 
BlackBerry device with one hand, iths easier to open 
those apps.
1.On the home screen, touch and hold an app icon or open app until all of the icons or open apps start 
to blink.
2.Drag the icon or app to a different location on the home screen and release your finger.
 
 
Applications and featuresUser Guide209 
						

							Add
folders
to
the
home
screen
You can organize your app icons by adding folders to the home screen. For example, you can add a 
folder for all of the games that you download and a folder for all of your business and productivity apps. 
To hide unused apps, you can add a folder to the home screen and put all of your unused apps in that 
folder.
1.Touch and hold an app icon until all of the icons start to blink.
2.Drag the app icon on top of another app icon that you want to include in the same folder.
3.Type the name of the folder.
4.Tap Create.
Move
an
app
icon
out
of
a
folder
1.In a folder on the home screen, touch and hold an app icon until all of the icons start to blink.
2.Drag the app icon to the bottom of the screen and release.
Deleting
apps
You can delete apps from the home screen of your BlackBerry device, or you can delete the apps that 
you download from the 
BlackBerry World storefront. Some apps are part of the core BlackBerry 
experience and canht be deleted.
Delete
a
downloaded
app
from
BlackBerry
World
If you might want to reinstall an app later, you can uninstall it. You can reinstall these apps later without  purchasing them again.
1.On the BlackBerry World home screen, tap  > My
World.
2.Tap My
Apps
&
Games.
3.Tap Installed.
4.Touch and hold an item, and tap .
tIf you think that you might want to reinstall the app later, tap Uninstall.
tIf you want to permanently delete the app, tap Delete.
Uninstalled apps and games are listed on your My
World screen. To see this list, tap My
Apps
&
Games

> Available.
Delete
an
app
from
your
home
screen
1.On the home screen of your BlackBerry device, touch and hold an app icon until the icons begin to 
blink.
2.On an app icon, tap .
Applications and featuresUser Guide210