Blackberry Porsche Design P 9982 Smartphone 10 3 1 User Guide

							tTo play your phone number as your voicemail greeting, tap Phone
Number.
tTo play your name as your voicemail greeting, tap Name.
tTo record a custom voicemail greeting, tap Personal
Message.
Change
your
visual
voicemail
password
Depending on your wireless service provider, this feature might not be supported. 
1.In the Phone app, swipe down from the top of the screen.
2.Tap  > .
3.Tap Change
Password.
Prevent
visual
voicemail
messages
from
downloading
while
you
are
roaming
Depending on your wireless service provider, this feature might not be supported. 
1.In the Phone app, swipe down from the top of the screen.
2.Tap  > .
3.Clear the International
Roaming check box.
Deactivate
visual
voicemail
on
your
device
If you deactivate your visual voicemail service on your BlackBerry device, you must contact your 
wireless service provider to reactivate it. 
Depending on your wireless service provider, this feature might 
not be supported. 
1.In the Phone app, swipe down from the top of the screen.
2.Tap .
3.Tap  > Deactivate.
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							BlackBerry
Hub
and
email
BlackBerry
Hub
and
email
The BlackBerry Hub gathers all of the messages, notifications, and events that you receive from your 
different accounts into one convenient location. In the 
BlackBerry Hub, you can receive and respond to 
email, text messages, or 
BBM chats all in the same place. Additionally, you can see and respond to 
direct messages and notifications from your social networking accounts, glance at your upcoming 
events, and more.
Staying
connected
with
the
BlackBerry
Hub
Email
You can add practically any existing email account to your device
						

							Setting
up
and
managing
accounts
You can add email accounts, social networking accounts (such as Facebook, Twitter, and LinkedIn), or 
even an 
Evernote account to your device.
Set
up
email
or
other
types
of
accounts
on
your
device
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Accounts.
3.If you already added an account to your device, tap  to add another account.
Add
an
email
account
1.On the Add
Account screen, tap Email,
Calendar
and
Contacts.
2.Enter the email address.
3.Tap Next.
4.Enter the password for the account.
5.Tap Next.
6.Change any additional settings (for example, the types of content to sync with your device).
7.Tap Done.
Add
a
social
networking
or
Evernote
account
You can add a Facebook, Twitter, LinkedIn, or Evernote account to your device. When you add an 
Evernote account to your device, your Evernote notebooks are available in BlackBerry Remember.
1.On the Add
Account screen, tap Facebook, Twitter, LinkedIn, or Evernote.
2.Enter your account information.
tIf necessary, change any sync settings.
tIf youhre adding a Facebook account, to change when youhre reminded about friendsh birthdays, in 
the 
Birthday
Reminders drop-down list, tap a reminder option.
3.Tap Done. If necessary, tap Authorize.
Setting
up
work
accounts
Add
a
work
account
supported
by
an
EMM
solution
from
BlackBerry
If your organization uses an EMM solution from BlackBerry, you can add your work account to your 
device and take advantage of features like 
BlackBerry Balance. If your organization hasnht upgraded to 
BlackBerry Enterprise Service 10 and is using BlackBerry Enterprise Server 5 or earlier, you can still add 
your work account and have it use 
Microsoft Exchange ActiveSync. For more information, contact your 
administrator.
Make sure you know the following from your administrator:
tYour username
tYour enterprise activation password
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							tServer name
1.On the Add
Account screen, tap  > Work
Account.
2.Enter the username, activation password, and server address for your account.
3.Tap Done.
After you add a work account, follow the prompts to set a work space password to use with BlackBerry 
Balance
 and to enter your work network password.
Add
an
email
account
supported
by
Microsoft
Exchange
ActiveSync
Make sure you know the following from your administrator or your email service provider:
tYour username and work network password
tServer address
When you add an email account thaths supported by Microsoft Exchange ActiveSync, the messages, 
calendar events, contacts, tasks, and notes associated with the account are synced with your 
BlackBerry device.
1.On the Add
Account screen, tap  > Microsoft
Exchange
ActiveSync.
2.Enter the username, email address, password, and server address for the account.
tTo turn off push email, turn off the Push switch. To set how frequently your device checks for new 
messages, in the 
Sync
Interval drop-down list, tap an option.
tTo use your organizationhs VPN, turn on the Use
VPN switch.
tTo change how far back in time your device syncs messages, in the Sync
Timeframe drop-down 
list, tap an option.
3.Tap Next.
Tip:
When you flag an email message in your Microsoft Exchange ActiveSync account, it is also flagged 
in the 
Remember app.
Add
an
IBM
Notes
Traveler
email
account
Make sure you know the following from your administrator or email service provider:
tYour username and work network password
tServer address
When you add an IBM Notes Traveler email account, the messages, calendar events, contacts, tasks, 
and notes associated with the account are synced with your 
BlackBerry device.
1.On the Add
Account screen, tap  > IBM
Notes
Traveler.
2.Enter the username, email address, password, and server address for the account.
tTo turn off push email, turn off the Push switch. To set how frequently your device checks for new 
messages, in the 
Sync
Interval drop-down list, tap an option.
tTo use your organizationhs VPN, turn on the Use
VPN switch.
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							tTo change how far back in time your device syncs messages, in the Sync
Timeframe drop-down 
list, tap an option.
3.Tap Next.
Add
an
IMAP
or
POP
email
account
Make sure you know the following information from your administrator or email service provider:
tMessaging server type (POP or IMAP)
tIncoming and outgoing messaging server address
tIncoming and outgoing messaging server port numbers
tIncoming and outgoing messaging server SSL settings
Note:
To increase the activation speed of IMAP email accounts, it is recommended that you enter the 
IMAP
Path
Prefix. For more information, contact your administrator.
1.On the Add
Account screen, tap  > IMAP or POP.
2.Enter the account information.
tTo set how frequently your BlackBerry device checks for new messages (if push email isnht 
supported), in the 
Sync
Interval drop-down list, tap an option.
tTo change the amount of time that messages can be retrieved on your device, in the Sync

Timeframe
 drop-down list, tap an option.
3.Tap Done.
Add
a
CalDAV
or
CardDAV
account
Make sure you know the following information:
tYour username and password
tThe email address associated with the account
tThe server address for the account
You can add a CalDAV or CardDAV account to sync calendar events or contacts, respectively.
1.In the Add
Account screen, tap  > CalDAV or CardDAV.
2.Enter the account information.
3.Tap Done.
Change
account
settings
You might want to change the settings for an account if you changed the password for the account, if  you want to change the display name for the account, or if you want to use different synchronization 
settings.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Accounts.
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							3.Tap an account.
4.Make your changes.
5.Tap Save.
Remove
an
account
from
your
device
To stop receiving messages and notifications for an account and to stop syncing calendar and contact info for that account, you can remove the account from your 
BlackBerry device.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Accounts.
3.Tap an account.
4.Tap .
Troubleshooting:
Setting
up
accounts
I
canht
add
an
email
account
Try the following:
tMake sure that your email address and password have been typed correctly.
tMake sure that your device is connected to a mobile or Wi-Fi network.
tAdd the email account using advanced setup. On the home screen, swipe down from the top of the 
screen.
 Tap  Settings > Accounts >  > . Tap the type of account that you want to add. You 
might need to get additional information about your account from your administrator or email service 
provider.
tIf youhre trying to add a work account supported by an EMM solution from BlackBerry, make sure 
that you have an activation password from your administrator.
tIf youhre trying to add an email account supported by Microsoft Exchange ActiveSync, contact your 
administrator or email service provider to find out if you need to change any settings for the account.
I
canht
add
a
second
social
networking
account
You can add only one Facebook account, one Twitter account, and one LinkedIn account to your 
BlackBerry device.
BlackBerry
Hub
message
list
icons
IconDescriptionUnread emailRead emailBlackBerry Hub and emailUser Guide67 
						

							IconDescriptionMeeting or event invitationNew Facebook notificationEmail with attachmentDraft messageEmail messages grouped by subject in a conversation threadUnread text message (SMS)Read text messageText message with attachment (MMS)Draft text messageNew system notificationMessage hasnht been sent yetMessage is being sentMessage has been sentMessage could not be sent
Viewing
and
searching
messages
You can view all of your messages and notifications in the Hub view in the BlackBerry Hub. Or, you can 
view messages for a specific account type or message type. You can search for a specific message, or 
customize your view so that you see only the messages and notifications that are important to you.
Navigate
your
list
of
messages
and
notifications
In the BlackBerry Hub, touch and hold a date bar.
tTo go to messages and notifications for the next day, tap .
tTo go to messages and notifications for the previous day, tap .
tTo go to the top of your list of messages and notifications, tap .
tTo go to the bottom of your list of messages and notifications, tap .
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							View
messages
by
account
or
message
type
If you want to see messages only from a particular account (for example, your personal email account) 
or by a type (for example, your text messages), you can filter them.
1.In the BlackBerry Hub, tap .
2.Tap the type of messages that you want to see.
To see all of your messages again, tap  > Hub.
View
filed
email
1.In the BlackBerry Hub, tap the drop-down list at the top of the screen.
2.Tap a folder.
Search
for
a
message
1.In the BlackBerry Hub, tap .
2.Type a search term.
To filter your search results by sender, date, subject, and more, tap .
Filter
your
search
in
the
BlackBerry
Hub
1.In the BlackBerry Hub, tap .
2.Leave the Search field empty. Tap .
3.Tap Priority, Unread, Flagged, Received, or Attachment.
4.Tap  again.
To see all of your messages again, tap Cancel at the top of the screen.
Tip:
You can also find your flagged messages in BlackBerry Remember, in the Flagged Messages task 
list.
Viewing
important
messages
with
the
BlackBerry
Priority
Hub
With the BlackBerry Priority Hub feature, important messages are highlighted so that you can quickly 
find them in the 
BlackBerry Hub.
To identify priority messages, your BlackBerry device looks at whether a message is flagged as 
important, whether the sender is a frequent contact, and other criteria.
You can help your device learn which messages are important to you by changing the priority of a 
message. For example, if a message is important to you but iths not included in the 
BlackBerry Priority 
Hub
, you can add it.
View
only
your
priority
messages
In the BlackBerry Hub, do one of the following:
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							tTap  > Priority
Hub.
tIf your Pinch Filter Criteria is set to Priority Messages, slide your fingers together to zoom in on your 
priority messages.
Tip:
You can specify which messages are displayed when you zoom in. In the BlackBerry Hub, tap  > 
 > Display
and
Actions. In the Pinch
Filter
Criteria drop-down list, select Priority
Messages, 
Unread
Messages, Flagged
Messages, Draft
Messages, Meeting
Invites, Sent
Messages or Level
1

Messages
.
Add
a
message
to
or
remove
a
message
from
the
BlackBerry
Priority
Hub
Adding messages to and removing messages from the BlackBerry Priority Hub helps your BlackBerry 
device learn which messages to highlight as priority in the future.
1.In the BlackBerry Hub, touch and hold a message.
tTo add a message to the BlackBerry Priority Hub, tap .
tTo remove a message from the BlackBerry Priority Hub, tap .
2.In the dialog box, choose a reason why the message is or isnht important.
3.Tap OK.
Change
the
types
of
messages
that
are
marked
as
priority
By default, if you start a conversation, if the sender of a message has the same last name as you, or if a 
message is marked with high importance, then those messages are included in the 
BlackBerry Priority 
Hub
. You can turn off each of these settings.
1.In the BlackBerry Hub, tap  >  > Priority
Hub.
2.Turn off the Sender
has
the
Same
Last
Name
as
Me, the Message
Sent
with
High
Importance, or 
the 
I
Started
the
Conversation switch.
Create
a
priority
rule
You can create a rule so that messages that are sent from specific accounts, or with a specific subject, 
or with other specific criteria are sent to your 
BlackBerry Priority Hub. You can also set a Level 1 alert for 
specific messages so that you receive a custom notification when these messages are sent to you.
1.Tap  >  > Priority
Hub.
2.Tap .
3.Do any of the following:
tTo add a name to your rule, enter a name in the Filter
Name field.
tTo choose the account that the rule applies to, select an account in the Account drop-down list.
tTo flag messages from a specific email address as priority, enter an email address in the From

field.
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