Blackberry Porsche Design P 9982 Smartphone 10 3 1 User Guide

							Connect
to
the
mobile
network
To turn on your mobile network connection, airplane mode must be turned off.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Networks
and
Connections > Mobile
Network.
3.Turn on the Mobile
Network switch.
To turn off your mobile network connection, turn off the Mobile
Network switch.
Change
the
APN
settings
for
your
default
Internet
connection
Your BlackBerry device uses Access Point Name (APN) settings to open a data connection with your 
service providerhs wireless network. Apps on your device that require Internet access can use this 
connection.
You might need to change your APN settings if you change your wireless service plan or if the default 
settings donht apply to your service provider. Depending on your service provider, you might not be able  to change the APN settings.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Networks
and
Connections > Mobile
Network.
3.If the Mobile
Network or Data
Services switches are off, turn them on.
4.Tap .
5.Complete the fields. If you donht have the required information, contact your service provider.
To reset the default APN settings, tap .
Connect
to
your
VPN
automatically
You can set your BlackBerry device to automatically connect to a virtual private network (VPN) whenever 
you have mobile network coverage.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Networks
and
Connections > VPN.
3.Tap .
4.In the VPN
Profile drop-down list, tap the profile that you want to use. If no VPN profiles appear in 
the list, create your own or contact your adminstrator.
5.Turn on the Connect
over
Mobile
Network switch.
Roaming
In most cases your BlackBerry device automatically connects to the appropriate wireless network when 
you travel outside of your wireless service providerhs coverage area. In some cases you must contact 
your provider to have your SIM card or device properly provisioned. If youhre not sure if your device is 
SettingsUser Guide141 
						

							set up for roaming, or what roaming fees will apply, iths a good idea to check with your wireless service 
provider before you travel.
Switch
wireless
networks
manually
Your BlackBerry device is designed to switch to an appropriate wireless network automatically when you 
travel, but you might need to try switching networks manually if youhre having trouble connecting or if 
the network signal is weak.
To switch wireless networks manually, your wireless service plan must include this service and your 
device must be connected to a GSM or UMTS network.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Networks
and
Connections > Mobile
Network.
3.If the Mobile
Network switch is off, turn it on.
4.In the Network
Selection
Mode drop-down list, tap Manual.
5.When your device finishes scanning for networks, tap a network.
Turn
off
data
services
while
roaming
Depending on your wireless service plan, you might be able to turn off data services (email messages, 
PIN messages, text messages with attachments, and browser service) on your BlackBerry device so that 
only the phone and basic text messaging are available.Turning off data services while roaming might 
prevent you from receiving additional roaming charges. For more information, contact your wireless 
service provider.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Networks
and
Connections > Mobile
Network.
3.If the Mobile
Network switch is off, turn it on.
4.In the Data
services
while
roaming drop-down list, tap Off or Prompt.
Manage
your
mobile
data
settings
1.On the home screen, swipe down from the top of the screen.
2.Tap Data
Management.
3.Change any of the settings on the screen.
Set
a
monthly
data
limit
notification
You can be notified when you reach your monthly data limit, or when you reach a certain percentage of 
your monthly data limit.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > App
Manager > Device
Monitor.
3.Tap  > Data
Usage
Settings.
4.In the Mobile
Data
Limit field, type your monthly data limit in megabytes.
SettingsUser Guide142 
						

							5.Move the Early
Data
Limit
Notification slider to receive an early notification when you are 
approaching your monthly data limit.
6.To change when your monthly data usage cycle starts each month, in the Monthly
Reset
Date drop-
down list, tap a date.
Troubleshooting:
Mobile
network
I
canht
connect
to
the
mobile
network
Try the following solutions:
tCheck that airplane mode is off. If airplane mode is on, the option to turn on the mobile network is 
unavailable. To turn off airplane mode, on the home screen, swipe down from the top of the screen. 
Tap 
 Settings. Turn off the Airplane
Mode switch.
tCheck that the connection to the wireless network is on. To check your connection, on the home  screen, swipe down from the top of the screen. Tap 
 Settings > Networks
and
Connections > 
Mobile
Network. Check that the Mobile
Network switch is on.
tCheck that your BlackBerry device is connected to your service providerhs network. If you switched 
wireless networks manually, your device remains connected to that wireless network until you select 
your service providerhs network again.
tIf your device uses a SIM card, verify that it is correctly inserted into your device.
tIf your device normally connects to a CDMA network and your device supports international roaming, 
check that your device is in roaming mode and that your SIM card is correctly inserted into your 
device.
tContact your service provider to check whether your device is network locked. If your device is  network locked, your device can make a mobile network connection only with your current service 
provider. Ask your service provider for an unlock code. Tap 
 Settings > Security
and
Privacy > 
SIM
Card. In the Phone
Network
Lock section, tap a locked item. Enter the unlock code.
Wi-Fi
connections
A Wi-Fi network connection is one way to get data services on your BlackBerry device, but unlike using 
the mobile network, using 
Wi-Fi doesnht add charges to your data plan. Your device is designed to try to 
use saved 
Wi-Fi networks before it tries to use the mobile network for basic data functions such as using 
the Internet or downloading apps. You can leave 
Wi-Fi turned on so that when youhre in range of a saved 
Wi-Fi network, your device can connect to it automatically.
Connect
to
a
Wi-Fi
network
When you connect to a Wi-Fi network, your BlackBerry device saves the network information. The next 
time youhre within range of the saved 
Wi-Fi network, if Wi-Fi is turned on, your device connects 
automatically.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Networks
and
Connections > Wi-Fi.
SettingsUser Guide143 
						

							3.If the Wi-Fi switch is off, turn it on.
4.Tap a network.
tIf the screen requesting a password appears, enter the password for the Wi-Fi network. Tap 
Connect.
tIf you have access to the Wi-Fi router and you want to use Wi-Fi Protected Setup, tap the screen 
above the keyboard to dismiss the keyboard. Tap 
. Complete the instructions on the device 
screen.
5.Tap Connect.
Tip:
The next time you want to connect to a saved Wi-Fi network, if the network is within range of your 
device, on the home screen, swipe down from the top of the screen. Tap 
.
Manually
connect
to
a
Wi-Fi
network
If you want to connect to a hidden Wi-Fi network, or youhre having trouble automatically connecting, you 
can connect manually.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Networks
and
Connections > Wi-Fi > .
3.In the SSID field, enter the name of the network.
4.Select the networkhs security type and specify any additional information. For what information you 
should specify, you can speak to your administrator or the person who manages the 
Wi-Fi network.
5.Tap Connect.
Change
the
priority
of
a
saved
Wi-Fi
network
You can save multiple Wi-Fi network profiles on your BlackBerry device, such as your home Wi-Fi 
network, your work Wi-Fi network, and even profiles for the Wi-Fi network at a local sports arena or 
restaurant. Your device automatically tries to connect to a saved 
Wi-Fi network using the order that the 
profiles are listed on the 
Saved
Networks screen. To connect more quickly, you can prioritize a Wi-Fi 
network by moving it higher in the list, so that your device tries to connect to it before other saved Wi-Fi 
networks.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Networks
and
Connections > Wi-Fi.
3.Tap .
4.Tap .
5.Touch and hold the network profile that you want to move, and drag it up or down the list.
6.Tap .
SettingsUser Guide144 
						

							Delete
a
saved
Wi-Fi
network
Your BlackBerry device can store up to 64 saved networks. If you have a lot of saved networks on your 
device and you donht use them all, you can delete some to tidy up your Saved Networks screen. Deleting 
saved networks that use a hidden SSID can also help preserve battery life.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Networks
and
Connections > Wi-Fi.
3.Check that the Wi-Fi switch is on.
4.Tap .
5.Tap and hold the network that you want to delete.
6.Tap .
Disable
or
re-enable
a
saved
Wi-Fi
network
If you want to stop your BlackBerry device from automatically connecting to a saved Wi-Fi network, but 
you donht want to delete the saved network, you can disable the network instead.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Networks
and
Connections > Wi-Fi.
3.Check that the Wi-Fi switch is on.
4.Tap .
5.Tap a network.
tTo disable the network, turn off the Enable
Connections switch.
tTo re-enable the network, turn on the Enable
Connections switch.
Wi-Fi
network
settings
Usually, you donht need to change your settings for a Wi-Fi network; however, you might need to change 
your settings if you have trouble connecting or if you need to connect manually.
The settings that are available for each Wi-Fi network depend on the type of network youhre connecting 
to. To find out which settings to use, if youhre connecting to a home network, see the information that 
came with your wireless router; if youhre connecting to a work 
Wi-Fi network, talk to your administrator; if 
youhre connecting to a hotspot, see the information provided about the hotspot or talk to an employee at  the hotspot who might have details about how to connect.
SSID
The SSID is the name that the network uses to identify itself. Usually, this field is automatically 
filled, but if the 
Wi-Fi network is hidden, you must enter the SSID to connect.
Hidden
SSID
SettingsUser Guide145 
						

							Select this check box if you want your BlackBerry device to search for an SSID that is not being 
broadcast. A hidden 
Wi-Fi network isnht listed as an available network on the Wi-Fi screen.
Security
Type
Set the security type that the Wi-Fi network uses. Depending on the network youhre trying to 
connect to, you might also see 
Security
Sub
Type and Inner
Link
Security.
Password
If the Wi-Fi network is password protected, enter the password.
CA
Certificate
Set the root certificate that your device should use to verify that iths connecting to the correct Wi-Fi 
network. Depending on the type of network youhre trying to connect to, you might also see Client

Certificate
.
VPN
Profiles
To use a VPN Profile when connecting to the network, select the profile that you want to use.
Band
Type
This field is set to Dual Band by default. If the Wi-Fi network is dual-band, your device tries to 
connect in the 5.0 GHz band unless the signal strength at the 2.4 GHz band is significantly 
stronger. If you want to connect to a dual-band network using one band only, choose the band you 
prefer.
Auto
Obtain
IP
In most cases this switch should remain on, but if you need to manually specify an IP address for 
your device you can turn off this switch and the option to enter an IP address appears.
Using
Auto-IP
Select this check box if you want your device to assign itself an IP address automatically when it 
canht obtain one from the 
Wi-Fi network.
Enable
IPV6
Set whether the network uses the IPV6 protocol.
Use
Proxy
Turn on this switch if you want to connect to a proxy server. When you select this setting, 
additional settings appear. To find out what settings to use, see the information provided for the 
proxy server.
Inter-Access
Point
Handover
If the network spans multiple access points, set whether your device should remain connected 
when you move from one access point to another.
Connect
to
a
Wi-Fi
CERTIFIED
Miracast
device
You can wirelessly display the screen of your BlackBerry device on a Wi-Fi CERTIFIED Miracast device, 
such as your television or a boardroom projector.
SettingsUser Guide146 
						

							Note:
To display your screen on a device that isnht a Wi-Fi CERTIFIED Miracast device, you can use a 
wireless display adaptor or use an HDMI cable to connect your 
BlackBerry device to the other device.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Networks
and
Connections > Wi-Fi.
3.If the Wi-Fi switch is off, turn on the switch.
4.Tap Miracast > Share
Screen.
5.Tap the device that you want to display your screen on.
To stop displaying your screen, on the Wi-Fi screen, tap Miracast > Disconnect.
Add
a
VPN
profile
You need a Wi-Fi or VPN connection before you can add a new VPN profile.
A VPN profile contains the information that you need to log in to your organizationhs network over a VPN 
or 
Wi-Fi connection. You might have one or more VPN profiles on your BlackBerry device, depending on 
the options that your administrator sets for you.
If you use a work account that is supported by an Enterprise Mobility Management solution from 
BlackBerry, some VPN profiles might be automatically added and you donht have to manually add a VPN 
profile. If you donht see an option to add a VPN profile, then your administrator has turned off this type of 
connection.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Networks
and
Connections > VPN > .
3.Complete the fields. If you donht have the required information, contact your administrator.
4.Tap Save.
Troubleshooting:
Wi-Fi
I
canht
connect
to
a
Wi-Fi
network
Start by checking for these basic issues:
tCheck that you turned on the connection to the Wi-Fi network. On the home screen, swipe down 
from the top of the screen. Verify that the 
Wi-Fi icon appears blue.
tCheck that youhre in a Wi-Fi coverage area. If youhre connecting to a home network, see if other 
wireless devices are able to connect. If other devices canht connect you might need to reset your 
router. If youhre connecting to a work 
Wi-Fi network or a hotspot, talk to your administrator or an 
employee at the hotspot.
tYour connection might have timed out. Try connecting again.
tIf the Wi-Fi network that you want doesnht appear on the Wi-Fi settings screen, it might be hidden. If 
you know the network name, try connecting to the 
Wi-Fi network manually.
tCheck that Mobile Hotspot mode is off. If Mobile Hotspot mode is on, your device canht connect to a 
Wi-Fi network.
SettingsUser Guide147 
						

							If none of the suggestions above solve your connection issue, try these more advanced troubleshooting 
options:
tCheck that the time on your BlackBerry device is synchronized with the network time. If the times are 
different, it could prevent your device from connecting (for example, if connecting to the network 
requires you to have a certificate on your device, and the certificate has an expiration date).
tIf you switched Wi-Fi networks manually, try switching to another Wi-Fi network.
tIf your email account is a work account, your device might prevent connections to certain wireless 
access points. For more information, contact your administrator.
Still not connected? OK, try the following:
tCheck that the settings for the Wi-Fi network are correct. To find out which settings to use, for a 
home network, refer to the information that came with your router; for a work 
Wi-Fi network, talk to 
your administrator; for a public hotspot, refer to any information provided for the hotspot or talk to an 
employee at the hotspot who might have details about how to connect.
tIf you use the Press
WPS
button
on
Router setting in Wi-Fi Protected Setup, check that the Wi-Fi 
router uses Wi-Fi Protected Setup, and that it is set to send its profile. Verify that another device is 
not also attempting to connect at the same time, and that not more than one 
Wi-Fi router within 
range is set to send its profile. For more information, see the information that came with your router.
tIf you use PEAP, EAP-TLS, EAP-FAST, or EAP-TTLS to connect to a Wi-Fi network, check that you 
installed the root certificate for the certificate authority server that created the certificate for the 
authentication server. The root certificate must be installed on your device before you can connect to 
the network. For more information, talk to your administrator.
tIf you use EAP-TLS to connect to a Wi-Fi network, check that you installed your authentication 
certificate on your device. The authentication certificate must be installed on your device before you 
can connect to the network. For more information, talk to your administrator.
tIf you need to contact a support representative, you can access diagnostic information by tapping 
on the Wi-Fi settings screen. To copy the log information to send to your support representative, in 
the 
Diagnostic
Information drop-down list, tap Logs. Tap Copy
Logs.
Bluetooth
connections
Bluetooth wireless technology allows you to create a direct connection between your BlackBerry device 
and another 
Bluetooth enabled device. Bluetooth connections are commonly used for actions such as 
playing the music on your 
BlackBerry device through a separate speaker or making calls from a headset.
Turn
on
Bluetooth
technology
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Networks
and
Connections > Bluetooth.
3.Turn on the Bluetooth switch.
When Bluetooth technology is on,  is blue and  appears in the upper-left corner of the screen.
SettingsUser Guide148 
						

							To turn off Bluetooth technology, turn off the Bluetooth switch.
Pair
and
connect
with
a
Bluetooth
enabled
device
Make sure that you turn on Bluetooth technology on the device that you want to connect to.
Before you can connect your BlackBerry device to another Bluetooth enabled device, you must pair 
them.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Networks
and
Connections > Bluetooth.
3.If the Bluetooth switch is off, turn it on.
Your BlackBerry device automatically detects any discoverable devices within range.
4.If necessary, to scan again for nearby Bluetooth enabled devices, tap Refresh.
5.Do one of the following:
tIf the device that you want to connect to appears in the Devices list, tap the device name. 
Complete the instructions on the screen.
tTap  and tap the back of your device with the device you want to connect to.
tIf the device doesnht appear in the Devices list, it might not be discoverable. Check that the 
device is discoverable then try again. If you donht know how to check that the device is 
discoverable, consult the documentation that came with the device.
tIf the device doesnht appear in the Devices list and you canht connect by making it discoverable, 
you might need to initiate pairing from the device. On your 
BlackBerry device, in the Discoverable

drop-down list, tap On or 2
Minutes. If necessary, enter your BlackBerry device password. Start 
the pairing process according to the documentation that came with the device.
Your devices are now ready to share and communicate over the Bluetooth connection. Your devices are 
either connected or ready to connect when you initiate a 
Bluetooth related action such as sharing a file.
Write
your
Bluetooth
pairing
infomation
to
an
NFC
tag
To write your Bluetooth pairing information to an NFC tag, NFC must be turned on.
You can quickly pair devices without going to the Settings screen, by saving your Bluetooth pairing 
information on an NFC tag.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Networks
and
Connections > Bluetooth.
3.If the Bluetooth switch is off, turn in on.
4.Tap  and align the back of your BlackBerry device with an NFC tag.
To pair and connect, the Bluetooth enabled device you want to connect to must scan the NFC tag.
SettingsUser Guide149 
						

							Rename
a
paired
or
saved
Bluetooth
enabled
device
You can change the name of a paired or saved Bluetooth enabled device as it appears on your 
BlackBerry device.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Networks
and
Connections > Bluetooth.
3.If the Bluetooth switch is off, turn it on.
4.Touch and hold the device you want to rename.
5.Tap .
6.In the Device
Name field, enter the new name for the device.
Disconnect
from
a
paired
Bluetooth
enabled
device
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Networks
and
Connections > Bluetooth.
3.Touch and hold the device you want to disconnect.
4.Tap .
Delete
a
saved
Bluetooth
enabled
device
If you have a long list of saved Bluetooth enabled devices on your BlackBerry device, you can delete the 
ones you no longer use to make it easier to find the ones that you do use.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Networks
and
Connections > Bluetooth.
3.Tap and hold a device.
4.Tap .
Pairing
your
device
with
a
car
The My Car feature improves your experience when you pair and connect your BlackBerry device with 
your car using 
Bluetooth technology. When your car and your device are connected and the My Car 
feature is on, your device might display a customized lock screen. Also, special applications might 
appear in the Driving Apps category in 
BlackBerry World.
The first time your device detects a Bluetooth connection with a Bluetooth enabled car, your device 
prompts you to set the car as your car. After you pair the device with your car, the lock screen indicates 
that the device is connected to your car, and displays the features that are available.
Turn
off
the
My
Car
feature
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Networks
and
Connections > Bluetooth.
3.Touch and hold your carhs name.
SettingsUser Guide150