Blackberry Porsche Design P 9982 Smartphone 10 3 1 User Guide
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Productivityandwork Switchbetweenyourpersonalspaceandworkspace When BlackBerry Balance technology is set up on your BlackBerry device, you can quickly switch between your personal space and work space. Tip:To differentiate between your personal space and work space, you can set a different wallpaper for your personal space. 1.From the home screen, to switch between spaces, swipe down from the top of the screen. Tap SwitchtoPersonal or SwitchtoWork. 2.From your personal space or work space, do any of the following: tTo switch between your personal pictures and work pictures, in the Pictures app, tap . Tap OpenPersonalPictures or OpenWorkPictures. tTo switch between your personal files and work files, in Adobe Reader, Documents To Go, or File Manager , tap . Tap PersonalSpace or WorkSpace. When you switch between personal files and work files, the app opens a second instance of the application in the personal space or work space you are currently in. AboutBlackBerryBalanceandyourworkspace BlackBerry Balance technology helps address corporate security concerns without limiting personal use of your BlackBerry device. If your administrator turns on BlackBerry Balance, the device data, apps, and network access are separated so that you have a work space and a personal space. The separate spaces help you avoid activities such as accidentally copying work data into a personal app, or displaying confidential work data during a BBM Video chat. If your administrator turns on BlackBerry Balance , your adminstrator can also specify security policies that turn on and turn off features on your device. For information about the security policies set on your device, contact your administrator. By default, your device uses the personal space. You can it use for activities such as taking pictures, downloading videos, playing games online, saving files to a media card, and posting on social networking websites. In your work space, you can access your work email, contacts, and calendar, create work documents, and browse to corporate intranet sites. Your work space can include a separate version of BlackBerry World that contains the applications you are allowed to download and use at work. If your work space is protected with a password, you must unlock your work space to access your work data. You can access both personal data and work data from certain places, such as Search. Productivity and workUser Guide261
Lockyourworkspace If your BlackBerry device uses BlackBerry Balance technology to separate your work and personal activity, you can lock your work space and continue to access personal files, personal apps, and personal data in the personal space on your device. You might be able to use the same password for your work space password and your device password, depending on the rules set by your administrator. You might not be able to set a simple password to lock your device depending on the rules set by your administrator. 1.If you donht have a work space password, to create one, on the home screen, swipe down from the top of the screen. Tap Settings > BlackBerryBalance. Do one of the following: tTo set a work space password composed of characters and numbers, turn on the Work Password switch. Type a password. If you want to use the same password for your device password, turn on the Useasmydevicepassword switch. tTo set a quick work space password composed of numbers only, turn on the SimplePassword switch. Type a password. 2.On the home screen, swipe down from the top of the screen. tTo immediately lock your work space, tap . tTo automatically lock your work space after a set amount of time, tap Settings > BlackBerry Balance . In the LockWorkSpaceAfter drop-down list, select a time interval. Take care to remember your work space password. If you forget your password, contact your administrator to have it reset. If you exceed the number of allowed attempts to enter your work space password, your work space and all of its contents are deleted. Changeyourworkspacepassword You might be able to use the same password for your work space password and your BlackBerry device password, depending on the rules set by your administrator. 1.On the home screen, swipe down from the top of the screen. 2.Tap Settings > BlackBerryBalance. Do one of the following: tTo change your work space password, tap ChangePassword. Type your work space password. Type a new password. tTo unlock your work space and your device using the same password, turn on the Useasmy devicepassword switch. Type your device password. Type your work space password. tTo set the maximum number of times you can type you work space password incorrectly, in the PasswordAttemptLimit drop-down list, select a number. Productivity and workUser Guide262
Take care to remember your work space password. If you forget your password, contact your administrator to have it reset. If you exceed the number of allowed attempts to enter your work space password, your work space and all of its contents are deleted. Deleteyourworkspace If you no longer want to associate your device with your organizationhs network, you can remove only your work space. The apps and files stored in your personal space are left intact. CAUTION:Deleting the work space will permanently erase all of the content and files stored within it, such as work files, messages, pictures, and videos. To add a work account back to your device, you will need to contact your adminstrator. 1.On the home screen, swipe down from the top of the screen. 2.Tap Settings > BlackBerryBalance > . 3.Type blackberry. Tip:If you plan to give away or recycle your device, remember to delete all of the data on your device by performing a security wipe, and remove your SIM card and media card. DoesmydevicehaveBlackBerryBalance? BlackBerry Balance is available only on BlackBerry devices associated with an Enterprise Mobility Management solution from BlackBerry. To confirm if your device uses BlackBerry Balance, do one of the following: tOn the home screen, swipe down from the top of the screen. If you see SwitchtoWork or Switchto Personal , BlackBerry Balance is installed. tOn the home screen, swipe down from the top of the screen. Tap Settings > About. In the Category drop-down list, scroll and look for WorkSpace. If you donht see that, or you see Work SpaceOnly , your device isnht set up to use BlackBerry Balance. HowdoIsetupBlackBerryBalance? Your administrator must set up BlackBerry Balance and associate your work account with an Enterprise Mobility Management (EMM) solution from BlackBerry. After your admin sets up BlackBerry Balance, a work space is automatically added to your BlackBerry device and you are prompted to finish the activation. For more information about EMM solutions from BlackBerry, visit blackberry.com/business.html and help.blackberry.com. Whatcontentisinmyworkspaceandmypersonalspace? If your administrator turns on BlackBerry Balance technology, your device data, apps, and network access are separated so that you have a work space and a personal space on your BlackBerry device. Productivity and workUser Guide263
Work apps that are open appear with the icon on the home screen. Depending on the rules set by your administrator, the apps and features that are part of the BlackBerry 10 OS might be available in your work space, personal space, or both. The following table describes the default behavior for most BlackBerry 10 OS apps. The table doesnht describe the behavior of apps that you purchase from BlackBerry World or that your administrator sends to your device. DescriptionAppsandfeaturesThese apps and features are available only in your work space and they display work data.tBlackBerry Enterprise IM tBlackBerry Work Drives tBlackBerry World o Work These apps and features are available only in your personal space and they display personal data. You might have access to work contacts in the Phone, BBM, and text messaging apps, depending on the rules set by your administrator. tAmazon Appstore tBBM tBlackBerry Protect tBlackBerry Story Maker tBlackBerry World tBox tCalculator tClock tCompass tDropbox tEvernote tFacebook tFoursquare tGames tLinkedIn tMedia card tMusic tPhone tSIM card tSmart Tags tText messaging (SMS and MMS) tTwitter tVideos tVoice dialing Productivity and workUser Guide264
DescriptionAppsandfeaturestWeather tYouTube These apps and features are available in your work space and personal space. Your work data and personal data are displayed together.tBlackBerry Assistant tBlackBerry Blend tBlackBerry Hub tBlackBerry Remember tCalendar tContacts These apps and features are available in your work space and personal space. Depending on which space you open an app in, you can access either your work data or personal data. You can open two instances of these apps at the same time. Depending on the rules set by your administrator, some apps might not appear in your work space. tAdobe Reader tBlackBerry Browser tBlackBerry Maps tCamera tDocuments To Go tFile Manager tPictures tVideo camera CanIusepersonalappsonmyworkhsnetwork? If your administrator turns on BlackBerry Balance technology, depending on the rules set by your administrator, you or your administrator can allow work apps to access your organizationhs Wi-Fi or VPN network. On the home screen, swipe down from the top of the screen. Tap Settings > BlackBerryBalance. If the AllowPersonalAppstoUseWorkNetworks switch is on, you can use personal apps on your organizationhs network. If personal apps arenht allowed to use your organizationhs networks and if a personal network isnht available, personal apps that need access to the Internet might not work. WhereismypicturethatIjusttook? If your BlackBerry device uses BlackBerry Balance technology, you have a Camera app in your personal space and another in your work space. Pictures and videos taken using the camera in your personal space are stored in your personal space. All of the files saved to your media card are also stored in your personal space. Pictures and videos taken using the Camera app in your work space are stored in your Productivity and workUser Guide265
work space. Attachments, including picture and video files, saved from work email messages are accessible only in the work space. For example, in BBM which is a personal app, to create a profile picture, you can use a picture taken using the camera in your personal space or a picture that you downloaded from an email message sent to a personal email account. You canht use a picture taken using the camera in your work space or a picture that you downloaded from an email message sent to your work account. Personal apps canht access pictures and documents in your work space. Note:In your work space, if you tap the camera icon at the bottom of the screen , the Camera app from your personal space opens in your work space. To open your work space camera, tap the Camera app icon on the home screen. WhathappenstomydevicedataifIleavemyorganization? If your administrator turns on BlackBerry Balance technology, your administrator can delete your work data from the work space on your BlackBerry device and leave your personal data and applications intact in the personal space. If you store personal data within work apps, for example you add a personal contact to the Contacts app in your work space, that personal data is deleted from your device when your administrator deletes your work space. Your administrator can delete all of your device data, including your personal content. This feature helps to secure your device if your device was lost or stolen. Troubleshooting:WorkspaceandBlackBerryBalance Mydeviceisquarantined If your BlackBerry device is quarantined, you receive a notification that you canht access your work space until you resolve the problem. When your device is quarantined, you canht access files or email messages on your organizationhs network from your device, but you can access files in your work space that are saved on your device. If your device is quarantined, your administrator might delete some or all the data on your device. Note:A device can be quarantined only if the work account on the device is associated with an Enterprise Mobility Management (EMM) solution from BlackBerry. To remove your device from quarantine, try the following: tIf services arenht correctly activated on the SIM card in your device, try using a different SIM card or changing your wireless service plan. tIf your device is running a version the BlackBerry 10 OS that your organization doesnht support, contact your administrator to update to a supported version. tIf the EMM solution from BlackBerry detects that the security of your device is compromised, contact your administrator for information about how to reinstall the BlackBerry 10 OS. If you still canht unlock your work space, contact your administrator. Productivity and workUser Guide266
BlackBerryBlend You can use BlackBerry Blend to stay connected and interact with your BlackBerry device from your computer or tablet. When you use BlackBerry Blend, you can access your messages, files, events, and contacts on your computer or tablet the same way youhd use them on your device. AboutBlackBerryBlend You can use BlackBerry Blend to stay connected and interact with your BlackBerry device from your computer or tablet. When you use BlackBerry Blend, you can access your messages, files, and certain apps on your computer or tablet the same way youhd use them on your device. Discreet, on-screen notifications alert you to incoming messages, chats, and updates. You can use BlackBerry Blend on a computer or tablet to: tView and respond to some messages and chats from different accounts in the BlackBerry Hub. tAccess your BBM chats, groups, and channels. tAccess your text messages (SMS). tView and update your calendar events and contacts. tCopy and transfer files between your device and computer or tablet. tOpen a browser with a secure connection to view private information from your organizationhs intranet, if your device is associated with a BlackBerry Enterprise Service 10. For more information about using BlackBerry Blend on your computer or tablet, visit www.blackberry.com/blackberryblend. TurnonmobilenetworkaccessforBlackBerryBlend BlackBerry Blend works when your device is connected to a Wi-Fi or mobile network , or a computer using a USB cable connection. To turn on the mobile network connection: 1.On your device, on the home screen, swipe down from the top of the screen. 2.Tap Settings > DeviceConnections. 3.Turn on the UseMobileNetwork switch. Using a mobile network connection might result in higher data charges. AddBlackBerryBlendtoQuickSettings 1.On the home screen, swipe down from the top of the screen. 2.Tap Settings > QuickSettings. 3.Select the BlackBerryBlend checkbox. If you have many quick settings items, you can swipe right or left to see BlackBerry Blend. Productivity and workUser Guide267
DisconnectyourdevicefromBlackBerryBlend If youhre away from your computer or tablet, and want to stop a BlackBerry Blend session, you can use your device to disconnect. 1.In the BlackBerry Blend app, touch and hold the computer or tablet that is connected to your device. 2.Tap Disconnect. If you want to prevent BlackBerry Blend from connecting to your device without deleting the paired computer or tablet, turn off the switch next to the paired computer or tablet. Deletepairedcomputersortablets Computers and tablets that you paired with BlackBerry Blend appear in the BlackBerry Blend app on your device. 1.In the BlackBerry Blend app, touch and hold the paired computer or tablet. 2.Tap . Remember BlackBerry Remember is a productivity app for collecting, managing, and categorizing the information that you want to remember. With the Remember app, you can sort your information as entries in folders or lists, categorize the entries with tags, record voice notes that are related to the entries, and add due dates to entries so that you donht forget to complete a task. Collectingandorganizingtasks,notes,andmorewiththeRememberapp If youhre planning a trip to Paris, you can create a folder called "My Trip to Paris" in the Remember app. As youhre browsing the Internet on your device, you can send trip-related websites to the folder. When you remember something you need to do before the trip, you can add a to-do item to the folder, and add a due date to the item so that you donht forget about it. Everything you need to remember about the trip is in one place. The Remember app is designed to sync with the accounts that you add to your BlackBerry device. If you added a work email account to your device, your tasks, notes and flagged messages from your work account are kept in sync with the Remember app. If you added an Evernote account to your device, you can access your Evernote notebooks in the Remember app and sync your Remember folders to Evernote. Addingafolder,tasklist,oranentrytotheRememberapp Create folders, task lists, or entries in the Remember app to help you stay organized. The more entries you add, the easier it is to track items on your to-do list. Productivity and workUser Guide268
CreateafolderortasklistintheRememberapp 1.Tap Notes to create a new folder or Tasks to create a new task list. 2.Tap > . 3.Type a name for the folder or task list. 4.To sync your folder or task list with an account (for example, an Evernote account), choose an account from the Saveto drop-down list. 5.To change the color of the folder or task list, tap a different color swatch. 6.Tap Save. AddanentrytotheRememberapp When you add an entry to BlackBerry Remember, in most cases you can choose between a note or task. Tasks include a completion checkbox and the option to add a due date or reminder. When you create a new task, it also appears in the Calendar app. If you add an entry to a folder thaths synced with one of your accounts, you might not be able to choose whether the entry is a note or task. 1.Tap Notes or Tasks. 2.Tap . 3.Enter the information for the entry, such as a title, notes, tags, and a due date. 4.Tap Save. Addaduedateandremindertimetoatask When you add a due date to a task in BlackBerry Remember, your BlackBerry device adds the entry to the Calendar app. To receive a reminder, you must add a specific reminder time to your task. 1.While youhre adding or changing a task: tTo add a due date, turn on the DueDate switch. Tap Date. Select a date. tTo add a reminder time, turn on the Reminder switch. Tap Date. Select a reminder date and time. 2.Tap Save. Setuparecurringtask When you create or change a task in BlackBerry Remember, you can set it to repeat every day, on specific days or times, or at specific intervals. 1.While youhre adding or changing a task, tap Recurrence. 2.Do any of the following: tTo set how often your task repeats, in the Repeats drop-down list, tap an option. tTo set when the task should end, in the End drop-down list, tap an option. Productivity and workUser Guide269
Addtagstoanentry Tags help you to categorize your entries. For example, you can add the tag "recipe" to any entries containing recipes, and then filter your entries by that tag. 1.In the Remember app, tap an entry. 2.Tap Tags. 3.Type your tag name. Formatthetextinanentry Depending on the account that your entry is associated with, you might be able to apply formatting to italicize, bold, or underline text, create lists, or change the text size and color. 1.In the Remember app, tap an entry. 2.In the Additionalnotes field, tap . StopsynchronizingfoldersintheRememberapp When you add an email account that is supported by Microsoft Exchange ActiveSync, by default, the tasks and notes from that account appear as synchronized folders in the Remember app. To stop synchronizing these folders: 1.On the home screen, swipe down from the top of the screen. 2.Tap Settings > Accounts. 3.Tap an account. 4.On the EditAccount screen, turn off the SyncTasks switch. RecordavoicenoteintheRememberapp You can use BlackBerry Remember to record voice notes. 1.In a note, a task, or on the Tasks or Notes screen, tap . 2.Tap . 3.Speak your voice note. 4.When youhre finished, tap > Done. Tip:You can also take pictures without leaving the Remember app. To take a picture, in an entry or on the Tasks or Notes screen, tap . SendsomethingtotheRememberapp Using the sharing capabilities of your BlackBerry device, you can send photos, videos, audio files, websites, or Documents To Go files to BlackBerry Remember. 1.In an app, touch and hold the item that you want to send to the Remember app. 2.Tap > Remember. Productivity and workUser Guide270