Blackberry Os 7 User Guide

							1.From the home screen, press the  key.
2. Press the 
 key >  Options  > Call Barring .
3. Highlight a call blocking option.
4.  Press the 
 key >  Enable .
5. Type your call blocking password.
To stop blocking calls, highlight a call blocking option. Press the 
 key >  Disable .
Change the call blocking password 1. From the Home screen, press the 
 key.
2. Press the 
 key >  Options  > Call Barring .
3.  Press the 
 key >  Change Password .
Fixed dialing and smart dialing Depending on your wireless service provider and wireless network, this feature might not be supported.
About fixed dialing If you turn on fixed dialing, you can only make calls to contacts that appear in your fixed dialing list and to official emergency
access numbers (for example, 911 or 112).
If your wireless service plan includes text messaging, you can also send text messages to contacts that appear in your fixed
dialing list.
To use fixed dialing, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. Depending on your wireless service provider and wireless network, this feature might not be supported.
Turn on fixed dialing To perform this task, your BlackBerry® smartphone must use a SIM card, and your wireless service provider must set up your
SIM card for this service and provide you with a SIM card PIN2 code.
1. From the Home screen, press the 
 key.
2. Press the 
 key >  Options  > FDN Phone List .
3.  Press the 
 key >  Enable FDN Mode .
4. Type your PIN2 code.
5. Press the 
 key on the keyboard.
To turn off fixed dialing, press the 
 key >  Disable FDN Mode .
Related information
I can't make or receive calls, 34
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							Add, change, or delete a contact in your fixed dialing list
To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card
PIN2 code.
1. From the Home screen, press the 
 key.
2.  Press the 
 key >  Options  > FDN Phone List .
• To add a contact, press the 
 key >  New. Type your PIN2 code. Press the  key. Type a name and phone
number.
• To change a contact, press the 
 key >  Edit. Change the contact information.
• To delete a contact, highlight a contact. Press the 
 key >  Delete .
3. Press the 
 key >  Save.
About smart dialing With the smart dialing feature, you can set a default country code and area code for phone numbers in the Contacts
application so that you don't have to dial a country code and area code each time that you make a call, unless the country code
or area code are different from the default codes that you set. Some country codes aren't supported by the smart dialing
feature.
In the smart dialing options, you can also specify the main phone number for an organization that you call frequently so that
you can quickly call a contact in that organization by dialing only the extension for the contact. If you add contacts from that organization to your contact list, when you add their phone numbers, you can type just the extensions instead of typing out the
main phone number for the organization.
Related information
I can't make or receive calls, 34
Set options for dialing extensions1. From the Home screen, press the 
 key.
2. Press the 
 key >  Options  > Smart Dialing .
3. In the  Number field, type the main phone number for an organization.
4. In the  Wait For field, set how long your BlackBerry® smartphone waits before dialing an extension.
5. In the  Extension Length  field, set the default length for extensions.
6. Press the 
 key >  Save.
Set the default country code and area code 1. From the Home screen, press the 
 key.
2. Press the 
 key >  Options  > Smart Dialing .
3. Set the  Country Code  and Area Code  fields.
4. If necessary, set the  Local Country Code field and International Dialing Digits  field.
5. In the  National Number Length  field, set the default length for phone numbers in your country.
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							6.Press the  key >  Save.
Note:  When you determine the default length for phone numbers, include your area code and local number, but don't include
your country code or the National Direct Dialing prefix.
Conference calls About conference callsYou can create two types of conference calls with your BlackBerry® smartphone. If your organization or a conferencing service
has provided you with a conference call bridge number, you can create conference call meetings in the calendar on your
smartphone or computer. Conference call meetings allow participants who have a BlackBerry smartphone to enter the conference call meeting with a one-touch Join Now option, if this feature is supported on their smartphone, so that they don't
have to dial the conference call bridge number and access codes. If you don't have a conference call bridge number, you can
create a conference call by calling other contacts and joining the calls together.
Related information
Conference call meetings, 179
Make a conference call
Depending on your wireless service provider or your wireless service plan, this feature might not be supported.
If your BlackBerry® smartphone is connected to a CDMA network, you can't join more than two contacts to a conference call.
1.  During a call, press the 
 key >  Add Participant .
2. Type a phone number or highlight a contact.
3. Press the 
 key.
4. During the new call, press the 
 key to join your first contact to the conference call.
5. To join another contact to the call, repeat steps 1 to 4.
Related information
Place a call on hold, 54
Create a phone number link for a conference call
1. Type a phone number for the conference call bridge.
2. Type  X and the access code.
Speak privately with a contact during a conference call You can perform this task only if you make a conference call by calling other contacts and joining the calls together, and not ifyou create a conference call meeting in the calendar of your smartphone.
1.  During a conference call, press the 
 key >  Split Call .
2. Click a contact.
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							To return to the conference call, press the  key > Join Conference .
Disconnect a contact from a conference call
You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the calendar.
1.  During a conference call, press the 
 key >  Drop Call .
2. Click a contact.
Leave a conference call
You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call
meeting in the calendar.
If you make a conference call, you can leave the conference call and the call continues without you. Depending on your wireless service provider, this feature might not be supported.
During a conference call, press the 
 key >  Transfer  or Flash .
Call logs About call logsCall logs appear in the Phone application and show the status of recent calls by showing either a missed call indicator, placedcall indicator, or received call indicator. A call log also includes the date of the call, the phone number, and the estimatedduration of the call. For more information about the exact duration of a call, contact your wireless service provider.
The phone list view option allows you to sort how call logs appear in the Phone application. Depending on how you set your
call logging options, you can also view call logs in the Messages application. Depending on your theme, when you miss a call, a
missed call indicator might also appear at the top of the home screen.
You can also add notes to call logs or send call logs as email messages. Unless you delete a call log, it's stored on your
BlackBerry® smartphone for 30 days.
Send a call log 1. From the Home screen, press the 
 key.
2. Highlight a call log.
3. Press the 
 key >  View > History .
4. Highlight a call log.
5.  Press the 
 key >  Forward .
Delete call logs
1. From the Home screen, press the 
 key.
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							2. Do one of the following:• To delete a single call log, highlight a call log.
• To delete a range of call logs, highlight a call log. Press and hold the  Shift key. On the trackpad, slide your finger up or
down. Release the  Shift key.
3. Press the 
 key >  Delete .
Add, change, or delete call log notes
1. From the Home screen, press the 
 key.
2. Highlight a call log.
3. Press the 
 key >  View > History .
4. Click a call log.
5. Press the 
 key.
• To add notes, click  Add Notes. Type call notes.
• To change notes, click  Edit Notes. Change the call notes.
• To delete notes, click  Edit Notes. Press the 
 key > Clear Field .
6. Press the 
 key >  Save.
View or hide call logs in the Messages application You can set your BlackBerry® smartphone to show call logs, including missed calls, in the Messages application.1. From the Home screen, press the 
 key.
2. Press the 
 key >  Options  > Call Logs and Lists .
• To show recent and missed calls in the Messages application, select the  All Calls option.
• To hide call logs in the Messages application, select the  None option.
3. Press the 
 key >  Save.
Multiple phone numbers About multiple phone numbers
When you have multiple phone numbers associated with your BlackBerry® smartphone, you can switch the phone number that you use as your active phone number. You have multiple phone numbers associated with your smartphone if one of the following situations applies:
• Your smartphone uses a SIM card and your SIM card supports more than one phone number.
• Your wireless service provider has set up your smartphone to support more than one phone number.
• Your wireless service provider has provided you with a phone number, and your organization has provided you with a BlackBerry® MVS Client phone number.
If your SIM card supports more than one phone number, you can make calls using your active phone number only, but you
receive calls to all phone numbers. If you're already on a call, you receive calls to your active phone number only, and any calls that you receive to your other phone numbers receive a busy signal or are sent to voice mail.
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							If your wireless service provider has set up your smartphone to support more than one phone number, you can make calls and
receive calls using your active phone number only. Any calls that you receive to your other phone numbers receive a busy
signal or are sent to voice mail.
If your wireless service provider has provided you with a phone number, and your organization has provided you with a
BlackBerry MVS Client phone number, you can make calls using your active phone number only, but you receive calls to all
phone numbers. If you're already on a call, you can receive calls to all phone numbers.
If your wireless service plan supports text messaging, the first phone number that appears in the drop-down list at the top of
the screen in the phone application is the phone number that you use to send and receive text messages.
You can change call waiting, call forwarding, and voice mail options for each phone number associated with your smartphone.
Switch the active phone number
1. From the Home screen, press the 
 key.
2. Click your phone number at the top of the screen.
3. Click the phone number that you want to set as the active phone number.
Related information
My phone number appears as Unknown in the Phone application, 69
I can't make or receive calls, 34
Phone options
Turn on or turn off dialing from the lock screen
1. From the Home screen, press the 
 key.
2. Click  Security > Password .
3. Select or clear the  Allow Outgoing Calls While Locked  checkbox.
4. Press the 
 key >  Save.
Sort phone numbers or contacts on the phone screen 1. From the Home screen, press the 
 key.
2. Press the 
 key >  Options  > Call Logs and Lists .
• To sort phone numbers or contacts by frequency of use, change the  Phone List View field to Most Used .
• To sort contacts alphabetically by contact name, change the  Phone List View field to Name.
• To sort phone numbers or contacts by most recent use, change the  Phone List View field to Most Recent .
3. Press the 
 key >  Save.
Related information
Turn on or turn off dialing from the lock screen, 64
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							Hide or display your phone number when you make calls
Your wireless network can override the option that you choose.
1. From the Home screen, press the 
 key.
2. Press the 
 key >  Options  > In-call Settings .
• To hide your phone number when you make calls, change the  Restrict My Identity field to Always.
• To display your phone number when you make calls, change the  Restrict My Identity field to Never.
• To allow your wireless network to decide whether to hide or display your phone number, change the  Restrict My
Identity  field to  Network Determined .
3. Press the 
 key >  Save.
Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, orpasswords.
1. On the Home screen, click the application icon for an application that prompts you before you delete items.
2. Press the 
 key >  Options .
3. If necessary, click  General Options.
4. Clear the  Confirm Delete  checkbox.
5. Press the 
 key >  Save.
Change how you answer or end calls with the holster 1. From the Home screen, press the 
 key.
2.  Press the 
 key >  Options  > In-call Settings .
• To answer calls automatically when you remove your BlackBerry® smartphone from the holster, change the  Auto
Answer Calls  field to Out of Holster .
• To stop answering calls automatically when you remove your smartphone from the holster, change the  Auto Answer
Calls  field to  Never.
• To end calls automatically when you insert your smartphone in the holster, change the  Auto End Calls field to Into
Holster .
• To stop ending calls automatically when you insert your smartphone in the holster, change the  Auto End Calls field to
Never .
3. Press the 
 key >  Save.
Change how you answer calls with a headset If your BlackBerry® smartphone is paired with a Bluetooth® enabled headset or you have a headset plugged into yoursmartphone, you can set your smartphone to answer calls automatically after 5 seconds.
1. From the Home screen, press the 
 key.
2.  Press the 
 key >  Options  > In-call Settings .
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							• To answer calls automatically after 5 seconds, change the Auto Answer Calls field to After 5s (Bluetooth/Headset
Only) .
• To stop answering calls automatically after 5 seconds, change the  Auto Answer Calls field to Never.
3. Press the 
 key >  Save.
Reset a call timer A call timer provides the estimated duration of calls. For more information about the exact duration of a call, contact your
wireless service provider.
1. From the Home screen, press the 
 key.
2.  Press the 
 key >  Status  > Last Call  or Total Calls  > Clear Timer .
3. Press the 
 key >  Save.
About hearing aid mode In hearing aid mode, or telecoil mode, the magnetic signal of your BlackBerry® smartphone is modified to an appropriate level
and frequency response to be picked up by hearing aids that are equipped with telecoils.
Turn on hearing aid mode 1. From the Home screen, press the 
 key.
2.  Press the 
 key >  Options  > Hearing Aid Mode .
3. Change the  Mode Enabled field to Telecoil.
4. Press the 
 key >  Save.
The H-T telecoil indicator appears at the top of the Home screen.
Related information
About hearing aid mode, 66
About TTY supportWhen you turn on TTY support and you connect your BlackBerry® smartphone to a TTY device that operates at 45.45 bits per
second, you can make calls to and receive calls from TTY devices. Your smartphone is designed to convert received calls to text
that you can read on your TTY device.
If your TTY device is designed for use with a 2.5-mm headset jack, you must use an adapter accessory to connect your TTY device to your smartphone. To get an adapter accessory that Research In Motion® has approved for use with your smartphone,
visit  www.shopblackberry.com .
Turn on or turn off TTY support
1. From the Home screen, press the 
 key.
2.  Press the 
 key >  Options  > TTY .
3. Change the  TTY field.
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							4.Press the  key >  Save.
A TTY indicator appears in the connections area at the top of the Home screen.
Related information
About TTY support, 66
Phone options, 64
Voice mail
About your voice mail greeting and voice mail password
Depending on your wireless service provider, the method for changing your voice mail greeting or voice mail password might differ. You should be able to access the options for changing your voice mail greeting or voice mail password when you check your voice mail. For more information, contact your wireless service provider.
Check your voice mail
Depending on your theme, you might be able to check your voice mail from the Home screen. 1. From the Home screen, press the 
 key.
2.  Press the 
 key >  Call Voice Mail .
Related information
I can't check my voice mail, 69
Change the voice mail access number and passwordIf a voice mail access number isn't already set on your BlackBerry® smartphone, you can type the access number for a differentvoice mail system.
Note:  If you change the voice mail password on your smartphone, you must also call your voice mail system to change the
password there. Otherwise, the password for your voice mail isn't updated in your voice mail system. If you forget your voice
mail password, call your wireless service provider to get a new password.
1. From the home screen, press the 
 key.
2.  Press the 
 key >  Options  > Voice Mail .
3. Type a voice mail access number and a password.
4. Press the 
 key >  Save.
Related information
I can't check my voice mail, 69
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							Change how many times your smartphone rings before the call goes to voice mail
To change how many times your BlackBerry® smartphone rings before the call is forwarded to voice mail, you must call your wireless service provider's voice mail system. Each wireless service provider has a different voice mail system. For more
information, contact your wireless service provider.
Related information
I can't change the number of times that my smartphone rings, 69
Troubleshooting: Phone
Some features aren't available on my smartphone The availability of certain features on your BlackBerry® smartphone might be affected by items such as your smartphone model
and wireless service plan.
Depending on your messaging service plan, some features or options might not be available in the message options on the Email Preferences screen.
If your email account uses a BlackBerry® Enterprise Server, your organization might not have set up some features or might prevent you from using some features or options. If your administrator has set an option for you, a lock indicator appears
beside the option field.
For more information about the features that are available on your smartphone, contact your wireless service provider or administrator, or visit  www.blackberry.com/go/devices .
Related information
Feature availability, 18
I can't make or receive calls Try the following actions:
• Verify that your BlackBerry® smartphone is connected to the wireless network. • Verify that your wireless service plan includes phone or voice services.
• If you can't make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing.
• If you have traveled to another country and you haven't changed your smart dialing options, dial the full phone number, including the country code and area code, for your contact.
• If you're not receiving calls, verify that call blocking and call forwarding are turned off.
• Your smartphone or your SIM card might support more than one phone number, even if you only have one phone number. Verify that your phone number is set as your active phone number.
• If you have more than one phone number associated with your smartphone, verify that the phone number that you want to make calls from and receive calls to is set as your active phone number.
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