Blackberry Os 7 User Guide
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• Verify that your BlackBerry® smartphone is compatible with the Bluetooth® enabled device. For more information, see thedocumentation that came with the Bluetooth enabled device. • If you don't know the passkey for your Bluetooth enabled device, see the documentation that came with the Bluetooth enabled device. • If your smartphone doesn't detect the Bluetooth enabled device that you want to pair with, try making your smartphone discoverable for a short period of time. Many car kits need to discover your smartphone rather than your smartphonediscovering the car kit. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click Networks and Connections > Bluetooth Connections . Click Add New Device . Click Listen. Bluetooth enabled devices can detect your smartphone for 2 minutes. • Turn off encryption for Bluetooth connections between your smartphone and the Bluetooth enabled device. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click Networks and Connections > Bluetooth Connections . Highlight a Bluetooth enabled device. Press the > Devices Properties . Clear the Encryption checkbox. Press the key > Save. Related information Make your smartphone discoverable, 255 My list of paired Bluetooth devices doesn't appear Try the following actions: • Verify that Bluetooth® technology is turned on. • Verify that you added Bluetooth enabled devices to the paired Bluetooth enabled devices list. Related information Turn on or turn off Bluetooth technology, 252 Pair with a Bluetooth enabled device, 252 I can't type a passkey on a Bluetooth enabled device If you can't type a passkey on a Bluetooth® enabled device, the passkey might already be defined. On your BlackBerry® smartphone, in the Enter passkey for field, try typing 0000. I lose my connection with a Bluetooth enabled car kit Try the following actions: • Verify that your car kit is using the latest software version available. For more information about your Bluetooth® enabled car kit's software version, see the documentation that came with your car kit. • Move your BlackBerry® smartphone to another location in your vehicle or turn your smartphone to face another direction. The location of your BlackBerry smartphone's Bluetooth antenna in relation to your car kit's Bluetooth antenna may affect the Bluetooth connection. User GuideBluetooth technology259
I can't share contacts with a paired Bluetooth enabled deviceTry the following: • Verify that Bluetooth® technology is turned on. • Verify that your BlackBerry® smartphone is paired with the Bluetooth enabled device. • Verify that, in the Bluetooth options, the Contacts Transfer field is not set to Disabled. • Verify that your BlackBerry smartphone is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. For more information about supported profiles, see the documentation that came with the Bluetooth enabled device. Related information Turn on or turn off Bluetooth technology, 252 Pair with a Bluetooth enabled device, 252 Share contacts with a paired Bluetooth enabled car kit, 253 User GuideBluetooth technology260
NFC technologyHow to: NFC technology About NFC technology Depending on your wireless service provider, this feature might not be available. NFC technology is a short-range, wireless technology that is designed to allow you to quickly exchange information betweenyour BlackBerry® smartphone and smart accessories, smart payment terminals, smart access points, and smart tags. You can also use NFC technology to save, view, create, or change smart posters. Depending on your wireless service provider and the applications you have added to your smartphone, you might be able touse your smartphone as a transit pass, an access pass, or a credit card by tapping the smart tag reader on the back of your smartphone against a smart access point or smart payment terminal, subject to applicable terms and conditions from theparticular vendor. To use NFC technology on your smartphone, your smartphone must be within approximately 1 in. (2.5 cm) of the smart payment terminal, smart accessory, smart access point, or smart tag that you want to exchange information with. For functions such as viewing smart posters or connecting to smart accessories, NFC technology must be turned on and the backlight on your smartphone must be turned on. For payment transactions, you can use NFC technology on your smartphone even if your smartphone is locked, the backlight is turned off, or your smartphone is turned off. When you try to make a payment transaction using NFC technology, you are prompted to enter the password or PIN that is associated with your credit card or payment application. Turn on or turn off NFC technology On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. • To turn on NFC technology, select the NFC checkbox. • To turn off NFC technology, clear the NFC checkbox. Related information My smartphone doesn't respond to NFC technology, 263 Connect to or disconnect from a smart accessory Do one of the following: • To connect to a smart accessory, tap the smart tag reader on the back of your BlackBerry® smartphone against thesmart accessory. If necessary, click Pair with Bluetooth. If necessary, enter your smartphone password. • To disconnect from a smart accessory, tap the smart tag reader on the back of your smartphone against the connected smart accessory.User GuideNFC technology261
Smart tags and smart postersAbout smart tags and smart posters Organizations might add smart tags to items such as posters, flyers, or t-shirts. When you tap the smart tag reader on the back of your BlackBerry® smartphone against a smart tag, your smartphone views the smart tag's smart poster and presents you with the options to view or delete the smart poster. Smart posters can contain a range of information including web addresses, coupons, graphics, media files, event details, and more. View, save, or delete a smart poster When you tap the smart tag reader on the back of your BlackBerry® smartphone against a smart tag, your smartphone automatically saves the smart tag's smart poster in the Smart Tags application along with the date, time, and location of where you saved the smart poster from. Do one of the following: • To view and save a new smart poster, tap the smart tag reader on the back of your smartphone against a smart tag.Click View. • To view a saved smart poster, in the Applications folder, click the Smart Tags icon. Click a smart poster. • To delete a saved smart poster, in the Applications folder, click the Smart Tags icon. Highlight a smart poster. Press the key > Delete . Create or change a smart poster You can create a new smart poster or change an existing smart poster on your BlackBerry® smartphone. When you create or change a smart poster, you can create or change the image, text, or web address that appears on your smart poster. In the Applications folder, click the Smart Tags icon. • To create a new smart poster, press the key > Create Smart Poster . Add the smart poster information. Click Save. • To change an existing smart poster, click a smart poster. Press the key > Edit. Change the smart poster information. Click Save. Share a smart poster To perform this task, NFC technology must be turned on and the indicator must appear on the screen when you open the Smart Tags application. 1. In the Applications folder, click the Smart Tags icon. 2. Click a smart poster. 3. Tap the smart tag reader of an NFC-enabled device against the smart tag reader on the back of your BlackBerry® smartphone. User GuideNFC technology262
NFC technology optionsPlay a sound alert when NFC technology makes a connectionYou can set your BlackBerry® smartphone to play a sound alert when NFC technology connects to a smart accessory, views a smart tag, or exchanges information with a smart payment terminal or smart access point. 1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Networks and Connections > Near Field Communication . 3. Select the Play Sound Alert on Tap checkbox. 4. Press the key > Save. Disable NFC payment transactions when your smartphone is turned off, locked, or the backlight is off By default, you can use NFC technology on your BlackBerry® smartphone to make purchases even if your smartphone is locked, the backlight is turned off, or your smartphone is turned off. 1. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2. Click Networks and Connections > Near Field Communication . • To disable NFC payment transactions when your smartphone is locked or the backlight is off, under the Allow NFC Card Transactions section, clear the When Locked or Backlight is Off checkbox. • To disable NFC payment transactions when your smartphone is turned off, under the Allow NFC Card Transactions section, clear the When Powered Off checkbox. 3. Press the key > Save. Troubleshooting: NFC technology NFC doesn't appear on the Manage Connections screen If your email account uses a BlackBerry® Enterprise Server, depending on the options that your administrator sets, you mightnot be able to perform this task. For more information, contact your administrator. My smartphone doesn't respond to NFC technology Try the following: • Verify that NFC technology is turned on. • If your BlackBerry® smartphone's backlight is off, verify that your smartphone is set to allow NFC payment transactions when the backlight is off. User GuideNFC technology263
• If your smartphone is turned off, verify that your smartphone is set to allow NFC payment transactions when thesmartphone is turned off. Related information Turn on or turn off NFC technology, 261User GuideNFC technology264
Smart accessoriesAbout the Smart Accessories application You can change how your BlackBerry® smartphone functions when you connect it to a dock, charger, or charging pod by creating a dock profile to identify the dock or charger in the Smart Accessories application. For example, you might be able to identify a dock as a bedside dock so that when you connect your smartphone, your smartphone's sound profile turns off, and your smartphone's alarm clock turns on. Set up a new dock The first time you connect your BlackBerry® smartphone to a dock, charger, or charging pod, you're prompted to set the behavior of your smartphone for each time it connects. If you choose not to set the behaviour of your smartphone you'll be prompted again the next time you connect your smartphone to the dock, charger, or charging pod. If you remove your smartphone from the dock, charger, or charging pod while the configuration screen is displayed on your smartphone, the configuration screen will remain open. 1. In the Smart dock dialog box, click Configure. 2. In the Dock Name field, type a name for your dock profile. • To turn on an application when you connect your smartphone, in the Start Application drop-down list, click an application. • To change the sound profile when you connect your smartphone, in the Sound Profile drop-down list, click a sound profile. • To turn on or turn off the mobile network when you connect your smartphone, in the Mobile Network drop-down list, click On or Off. • To turn on or turn off the Wi-Fi® connection when you connect your smartphone, in the Wi-Fi drop-down list, click On or Off . • To turn on or turn off Bluetooth® technology when you connect your smartphone, in the Bluetooth drop-down list, click On or Off. 3. Press the key > Save. Change a dock profile To perform this task you must have a dock profile saved on your BlackBerry® smartphone.You can change the applications that open, the sound profile, or whether the mobile network, Wi-Fi® network, or Bluetooth® technology turns on or turns off when you connect your smartphone. 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Smart Accessories . User GuideSmart accessories265
3. Click a dock profile. 4. Change the dock settings. 5. Press the key > Save. Delete a saved dock profile 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Smart Accessories . 3. Highlight a dock profile. 4. Press the key > Delete . User GuideSmart accessories266
Power and batteryHow to: Power and battery Turn off your smartphone Depending on your theme, the location or name of the Power Off icon might differ from the location or name in this task. • If you haven't set your BlackBerry® smartphone to turn on and turn off automatically at specific times, press and hold the key. • If you have set your smartphone to turn on and turn off automatically at specific times, on the Home screen or in a folder, click the Power Off icon. If you want your smartphone to stay turned off until you turn it on again, click Full Power Off. If you want your smartphone to turn on again at the specified time or for alarm or calendar reminders, click Turn Off. Set your smartphone to turn on and turn off automatically 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Auto On/Off . 3. In the Weekday section, select the Enabled checkbox. 4. Specify the times when your BlackBerry® smartphone should turn on and turn off on weekdays. 5. In the Weekend section, select the Enabled checkbox. 6. Specify the times when your smartphone should turn on and turn off on weekends. 7. Press the key > Save. Reset your smartphone Remove and reinsert the battery. Check the battery power level 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Device and Status Information . Tips: Extending battery life For full instructions, click the links under Related information at the bottom. Set your BlackBerry® smartphone to turn on and turn off automatically.On the Home screen or in a folder, click the Options icon. Click Device > Auto On/Off .User GuidePower and battery267
You can set your smartphone to turn off while you aren't usingit for an extended period, like when you sleep. Data youreceive when the smartphone is turned off automaticallyupdates when the smartphone turns on.Set backlighting to remain on for a shorter period of time, and lower its brightness.On the Home screen or in a folder, click the Options icon. Click Display > Screen Display .Turn off network connections you aren't using.On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click a network connection to clear the checkbox.Close apps when you're finished with them. When you switch from one app to another, some apps, suchas the Browser app or the Music app, run in the background, which uses battery power.In an app, press the key > Close.Switch your vibrating notifications to sound notifications or LED notifications, lower the volume of your sound notifications, or select a shorter ring tone.On the Home screen, click the Sound and Alert Profiles icon. Click Change Sounds and Alerts .Delete the original text from a reply message.When you are replying to a message, press the key > Delete Original Text .If your smartphone has a camera flash, turn off the flash.On the Home screen, click the Camera icon. Click the flash icon at the bottom of the screen until the flash off indicator appears.Keep your battery connections clean. Keeping the battery clean extends the life of your battery.Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and the smartphone. Related information Delete the original text from a reply message, 80 Change your ring tone, notifiers, or reminders, 31Turn on or turn off a network connection, 238 Set options for backlighting, 211 Set your smartphone to turn on and turn off automatically, 267 User GuidePower and battery268