Blackberry Os 7 User Guide
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If you are an individual user, when you set up your emailaddress or instant messaging account, you are associating it with the BlackBerry® Internet Service. If you are a corporate user, your administrator sets up youremail account by associating it with a BlackBerry® Enterprise Server. Your administrator might set options that determine the features and settings that are available on your smartphone and if you can add or update an app. To view the IT policies that have been set by your administrator, on theHome screen or in a folder, click the Options icon. Click Security > Security Status Information > View IT Policy .Wireless service providerFeatures such as text messaging, location-based services, and some phone features are dependent on your wireless service provider's offerings. You might have the option to download apps from a webpage or an application. For more information, contact your wireless service provider.Wireless networkThe wireless network that your smartphone is connected to might affect the availability of some features. Depending onyour wireless service provider and available roaming options, different wireless networks are available. Some wireless networks don't support features such as call blocking, call forwarding, or cell broadcasting. For more information, contact your wireless service provider.RegionDepending on your region, you might have the option to add or update apps using the BlackBerry App World™ storefront. You might also be able to download apps from a web page or an application. The availability of certain apps varies by region. Related information BlackBerry Device Software, 233 Check what wireless networks your smartphone connects to, 237 Find more information, 19 Find more information • Help on your smartphone : Find step-by-step instructions in the user guide for your BlackBerry® smartphone. Click Help on the Home screen or in an application menu. • www.discoverblackberry.com : Find software, applications, and accessories for your smartphone. • Your wireless service provider website : Find information about your wireless network or wireless service plan. User GuideQuick Help19
•www.blackberry.com/go/declarationofconformity : View the Declaration of Conformity made under Directive 1999/5/EC (HG nr.88/2003). How to: Top 10 BlackBerry® smartphone users have spoken! Here are the top 10 things they want to know how to do on their smartphones. Set up an email address 1. On the Home screen, click the Setup icon. 2. In the Setup section, click the Email Accounts icon. 3. Follow the screens to set up your email address. When your email address is set up correctly, you receive a confirmation message. To view and manage your email messages, on the Home screen, click the Messages icon. Note: In some cases, you might see the following options. If so, select one of the options. • Internet Mail Account : Use this option to associate your BlackBerry® smartphone with one or more existing email accounts (for example, Windows Live™ Hotmail®) or to create a new email address for your smartphone. • Enterprise Account : If your administrator gave you an enterprise activation password, use this option to associate your smartphone with your work email account using the BlackBerry® Enterprise Server. If you are trying to set up a Internet email account (for example, Windows Live™ Hotmail® or Google Mail™) or a new email address for your smartphone, and do not see this option, contact your administrator or wireless service provider. Related information Change options for your personal email account, 90 About downloading apps with the BlackBerry App World With the BlackBerry App World™ storefront, you can search for and download games, themes, social networking apps, personal productivity apps, and much more. Using an existing PayPal® account, you can buy and download apps to your smartphone over the wireless network. If you don't already have the BlackBerry App World on your smartphone, you can download it atwww.blackberryappworld.com . For more information about managing apps using BlackBerry App World, click the BlackBerry App World icon. Press the key > Help. Depending on your wireless service provider and region, you might have the option to add or update apps using the BlackBerry App World™ storefront. You might also be able to download apps from a webpage (try visiting mobile.blackberry.com from your BlackBerry smartphone), or through your wireless service provider. Data charges might apply when you add or use an app over the wireless network. For more information, contact your wireless service provider. User GuideQuick Help20
Transfer a file from your computer to your smartphone using yoursmartphone as a USB memory drive You must use the BlackBerry® Desktop Software to manage and preserve the information or the encryption that is associated with your media files when you transfer files between your BlackBerry smartphone and your computer. 1. Connect your smartphone to your computer using a USB cable. 2. Do one of the following: • If you want to transfer most types of files, in the dialog box that appears on your smartphone, select the USB option.• If you want to transfer media files that are protected with DRM, in the dialog box that appears on your smartphone, select the media transfer option. 3. If necessary, type a password. Your smartphone appears as a drive on your computer. 4. Drag a file from a location on your computer to a folder on your smartphone. To view the transferred file on your smartphone, disconnect your smartphone from your computer and find the file. Related information Transfer your media files from your computer to your smartphone using the BlackBerry Desktop Software, 135 Synchronize email over the wireless network You can set the Wireless Reconcile option for each email address that is associated with your BlackBerry® smartphone, which will synchronize your email over the wireless network. 1. On the Home screen, click the Messages icon. 2. Press the key > Options > Email Reconciliation . 3. If the Message Services field appears, set this field to the appropriate email account. 4. Select the Wireless Reconcile checkbox. 5. Press the key > Save. Copy contacts from your SIM card to your contact list Depending on your wireless service provider and wireless network, this feature might not be supported. 1. In the contact list, press the key > SIM Phone Book . 2. Press the key > Copy All To Contacts . Note: If you try to copy a SIM card contact with a phone number that matches the phone number of a contact that already appears in your contact list, your BlackBerry® smartphone does not copy the SIM card contact. Related information Add a contact, 183 Send a text message The number of recipients that you can send a text message to depends on your wireless service provider.1. On the Home screen, click the Text Messages icon. User GuideQuick Help21
2. Press the key > Compose Text Message . 3. In the To field, do one of the following: • Type a contact name. • Press the key > Choose Contact . Click a contact. • Type a phone number that can receive text messages (including the country code and area code). For languages with non-Latin characters, press the Alt key to type numbers. Press the key on the keyboard. • If your BlackBerry® smartphone is connected to a CDMA network, you can type an email address. 4. Type a message. 5. Press the key on the keyboard. Related information Personal distribution lists, 188 I can't send messages, 35 Attach a media file, contact card, appointment, or location to a text message, 98 View a location on a map 1. On the Home screen, click the Maps icon. 2. Press the key > Find a Location . • To search for a point of interest such as a business or landmark, in the Find a store, café, etc. field, type the information for the point of interest. Highlight the point of interest. • To view a new location, in the Find an address field, type an address. Highlight the location. • To view a location for a contact, in the Find a store, café, etc. field, type the contact name. Highlight the contact information. • To view a favorite location, in the Favorites section, highlight the location. 3. Press the key > View on Map . If you are viewing a location other than your current location, to get directions to this location from your current location, press the key > Navigate to Here . Your BlackBerry® smartphone must have an internal GPS receiver or be paired with a Bluetooth® enabled GPS receiver to perform this task. Lock or unlock your smartphone You can lock the keyboard and screen to avoid pressing a key or the screen accidentally or making calls accidentally and, if youhave set a BlackBerry® smartphone password, you can also lock your smartphone with a password. Depending on how you or your administrator set your password options, if you don't use your smartphone for a certain period of time, your smartphone might lock with a password automatically. Do one of the following: • To lock the keyboard and screen, press the Lock key on the top of your smartphone. • To unlock the keyboard and screen, press the Lock key again. • To lock your smartphone with a password, on the home screen or in a folder, click the icon. User GuideQuick Help22
•To unlock your smartphone, enter your password. Press the key on the keyboard. Related information Set a smartphone password, 281 Turn on or turn off airplane mode You should keep network connections turned off in certain places, such as on an airplane or in a hospital. For moreinformation, see the Safety and Product Information booklet for your BlackBerry® smartphone. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. • To turn on airplane mode, click All Off. • To turn off airplane mode, click Restore Connections. Related information Turn on or turn off a network connection, 238 Turn on or turn off data service or set roaming options, 239 Turn off word substitution 1. On the Home screen or in a folder, click the Options icon. 2. Click Typing and Input > Typing . 3. For a keyboard, click Advanced Style Options. 4. Clear the Spelling checkbox. 5. Press the key > Save. Tips: Top 10 Save time and maximize your efficiency with these quick tips. Tips: Finding apps Look in a folder on your home screen.Some apps are located in folders on your home screen. Click a folder to see what apps are inside.Make all hidden apps visible on the home screen.On the home screen, press the key > Show All Icons . To unhide the app, highlight it and then click Hide Icon to clear the check mark. If the icon is hidden in other panels, you can unhide the icon in all panels, or in the current panel only. If Show All Icons does not appear in the menu, there are no apps hidden from view.User GuideQuick Help23
Search for an app.On the home screen, start typing the app name.Verify that the app is installed.On the home screen or in a folder, click the Options icon. Click Device > Application Management . If the app is listed, it is installed on your BlackBerry® smartphone. Tips: Managing indicators Indicators tell you that there is something new or updated, such as a new message, voice mail message, or feed, or they informyou of the status of something, such as the battery or network connection. Indicators often appear on app icons, new content within apps, and at the top of the Home screen. Remove the new item indicator .Open each item that has this indicator. For example, to remove it from the Messages icon, click the icon.Remove the unopened message indicator .In the Messages app, do one or more of the following: • Open all of your messages by clicking on them. If you can't find all of your unread messages in your inbox, look in your messages folders. • Mark a message as read. Highlight a message. Press the key > Mark Read . • Mark all messages that are prior to a date as read. Highlight a date field. Press the key > Mark Prior Read . Identify an indicator.• You might be able to identify an indicator by seeing the icon of the application that the indicator refers to. To see a complete list of applications on your BlackBerry® smartphone and their icons, on the Home screen or in afolder, click the Options icon. Click Device > Application Management . • For a complete list of indicators, visit www.blackberry.com/docs/smartphones. Click yoursmartphone model, and then click the Icons guide.User GuideQuick Help24
Tips: Updating your softwareUpdated BlackBerry® Device Software and BlackBerry® Desktop Software are released periodically, and you might be able to update the software from either your computer or your smartphone. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup fileon your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue. Check to see if there is updated BlackBerry Device Software that you can download over the network.Depending on your smartphone model, this feature might not be supported. On the Home screen or in a folder, click theOptions icon. Click Device > Software Updates .Update your BlackBerry Device Software from your computer.On your computer, visit www.blackberry.com/update . Click Check for Updates . Connect your smartphone to your computer.Set your BlackBerry Desktop Software to check for updates automatically.For instructions, see the Help in BlackBerry Desktop Software .Update your BlackBerry Desktop Software .Visit www.blackberry.com/desktopsoftware . Related information BlackBerry Device Software, 233 Tips: Doing things quickly For full instructions, click the links under Related information at the bottom. Access popular options such as changing your ring tone, setting the alarm, viewing notifications, and turning on or turning off network connections.Highlight and click the areas at the top of the Home screen.See all the apps and folders on the Home screen, or minimize the panel and view the wallpaper.On the navigation bar, click All.Switch to another app.Press and hold the key. Click an app. Note: The other app might still be running in the background.Open an app with a convenience key.Press a convenience key on the side of your smartphone. Note: You can customize which app a convenience key opens.Use pop-up menus.Pop-up menus provide common available actions, and appear in the center of the screen. For example, you can use the pop- up menu in a message to file, forward, or reply to the message.User GuideQuick Help25
To open a pop-up menu, touch and hold the screen or pressand hold the trackpad. To select a command, tap the icon or click the trackpad.Switch to the Favorites, Media , Downloads , and Frequent panels.On the Home screen, highlight All on the navigation bar and slide your finger on the trackpad right or left.Add an app to the Favorites panel.Highlight an app on the Home screen or in a folder. Press the key > Mark as Favorite . Change options for the Home screen such as the wallpaper.On the Home screen, press the key > Options . Related information Change what happens when you type on the Home screen, 17 Assign an application to a convenience key, 33 Keep an application running in the background and switch to another application, 227 Tips: Extending battery life For full instructions, click the links under Related information at the bottom. Set your BlackBerry® smartphone to turn on and turn off automatically. You can set your smartphone to turn off while you aren't using it for an extended period, like when you sleep. Data you receive when the smartphone is turned off automatically updates when the smartphone turns on.On the Home screen or in a folder, click the Options icon. Click Device > Auto On/Off .Set backlighting to remain on for a shorter period of time, and lower its brightness.On the Home screen or in a folder, click the Options icon. Click Display > Screen Display .Turn off network connections you aren't using.On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click a network connection to clear the checkbox.Close apps when you're finished with them. When you switch from one app to another, some apps, suchas the Browser app or the Music app, run in the background, which uses battery power.In an app, press the key > Close.Switch your vibrating notifications to sound notifications or LED notifications, lower the volume of your sound notifications, or select a shorter ring tone.On the Home screen, click the Sound and Alert Profiles icon. Click Change Sounds and Alerts .User GuideQuick Help26
Delete the original text from a reply message.When you are replying to a message, press the key > Delete Original Text .If your smartphone has a camera flash, turn off the flash.On the Home screen, click the Camera icon. Click the flash icon at the bottom of the screen until the flash off indicator appears.Keep your battery connections clean. Keeping the battery clean extends the life of your battery.Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and the smartphone. Related information Delete the original text from a reply message, 80 Change your ring tone, notifiers, or reminders, 31Turn on or turn off a network connection, 238 Set options for backlighting, 211 Set your smartphone to turn on and turn off automatically, 267 Tips: Freeing and conserving storage space Try to maintain at least 10 MB of available application storage on your BlackBerry® smartphone. If you find that your smartphone processes are unusually slow, try freeing storage space by deleting files that you don't need. Changing options for email, calendar entries, and media files might help you conserve storage space. Check how much free storage space you have.On the home screen or in a folder, click the Options icon. Click Device > Storage .Close any apps you're not using.In an app, press the key > Close or press the key until the home screen appears.Delete unneeded files.On the home screen or in a folder, click the Files icon. Find and highlight a file. Press the key > Delete . Delete browsing history and clear the cache.On the home screen, click the Browser icon. Press the key > Options . Go to the Clear Browsing Data section. Reduce the amount of time that your smartphone stores email messages and calendar entries.On the home screen, click the Messages icon or Calendar icon. Press the key > Options . Stop storing sent messages on your smartphone.On the home screen, click the Messages icon. Press the key > Options > Email Preferences . Receive only the first section of long email messages, and choose whether to download more.On the home screen, click the Messages icon. Press the key > Options > Message Display and Actions . Store files on a media card instead of the smartphone.Your BlackBerry smartphone supports media card sizes up to 32 GB. Only microSD media cards are supported.User GuideQuick Help27
Reduce the size of pictures you take.On the home screen, click the Camera icon. Press the key > Options . Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue. Related information Copy, move, rename, or delete a file, 128 Receive only the first section of long email messages, 89 Change the size of pictures that you take, 146 View the amount of available storage space on your smartphone, 270 Set how long your smartphone stores messages, 78 Stop storing messages sent from your computer on your smartphone, 88 Stop storing messages sent from your smartphone on your computer, 89 Change how long your smartphone stores calendar entries, 179 Keep an application running in the background and switch to another application, 227 The application storage on my smartphone is low, 273 Tips: Keeping your information safe You can take some simple steps to help prevent the information on your BlackBerry® smartphone from being compromised, such as avoiding leaving your smartphone unattended. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if yoursmartphone is lost, stolen, or corrupted by an unforeseen issue. Set a smartphone password.On the Home screen or in a folder, click the Options icon. Click Security > Password .Encrypt contacts and files.On the Home screen or in a folder, click the Options icon. Click Security > Encryption .Back up your smartphone data to your computer.Use the BlackBerry® Desktop Software to back up your smartphone data to your computer. To download the BlackBerry Desktop Software, from your computer, visit www.blackberry.com/desktop and select the appropriate option for your computer.Back up your smartphone data to a media card.On the Home screen, click the Setup icon. In the Setup section, click Device Switch > Save Data . Related information Set a smartphone password, 281 User GuideQuick Help28