Blackberry Os 7 User Guide

							BlackBerry Bold Series
BlackBerry Bold 9900/9930
Smartphones
User Guide
Version: 7.0
To find the latest user guides, visit www.blackberry.com/docs/smartphones. 
						

							SWD-1735726-0726093838-001 
						

							ContentsQuick Help..........................................................................................................................................................................................................6Getting started: Your smartphone .....................................................................................................................................................................6How to: Top 10...................................................................................................................................................................................................20Tips: Top 10........................................................................................................................................................................................................23Personalize: Top 10 ............................................................................................................................................................................................31Troubleshooting: Top 10 ....................................................................................................................................................................................34Tips and shortcuts..............................................................................................................................................................................................39Tips: Doing things quickly ...................................................................................................................................................................................39Tips: Extending battery life .................................................................................................................................................................................40Tips: Finding apps...............................................................................................................................................................................................41Tips: Freeing and conserving storage space .......................................................................................................................................................41Tips: Updating your software.............................................................................................................................................................................42Tips: Keeping your information safe ..................................................................................................................................................................43Tips: Managing indicators..................................................................................................................................................................................43Phone shortcuts.................................................................................................................................................................................................44Message shortcuts..............................................................................................................................................................................................45File and attachment shortcuts ...........................................................................................................................................................................46Typing shortcuts.................................................................................................................................................................................................47Media shortcuts.................................................................................................................................................................................................48Browser shortcuts ..............................................................................................................................................................................................49Calendar shortcuts .............................................................................................................................................................................................50Search shortcuts.................................................................................................................................................................................................50Map shortcuts....................................................................................................................................................................................................51Troubleshooting: Shortcuts ................................................................................................................................................................................51Phone.................................................................................................................................................................................................................52How to: Phone ....................................................................................................................................................................................................52Troubleshooting: Phone .....................................................................................................................................................................................68Voice commands................................................................................................................................................................................................71How to: Voice commands...................................................................................................................................................................................71Troubleshooting: Voice commands ....................................................................................................................................................................73Messages............................................................................................................................................................................................................74How to: Messages ..............................................................................................................................................................................................74Email...................................................................................................................................................................................................................79Text messages ....................................................................................................................................................................................................97PIN messages......................................................................................................................................................................................................105Attachments.......................................................................................................................................................................................................108 
						

							Security options for messages............................................................................................................................................................................111Files and attachments........................................................................................................................................................................................125How to: Files.......................................................................................................................................................................................................125Troubleshooting: Files ........................................................................................................................................................................................130Media.................................................................................................................................................................................................................132How to: Media ....................................................................................................................................................................................................132Music..................................................................................................................................................................................................................137Videos .................................................................................................................................................................................................................140Video camera .....................................................................................................................................................................................................142Camera...............................................................................................................................................................................................................145Pictures ...............................................................................................................................................................................................................150Voice notes .........................................................................................................................................................................................................153Ring tones, sounds, and alerts............................................................................................................................................................................156How to: Ring tones, sounds, and alerts ..............................................................................................................................................................156Troubleshooting: Ring tones, sounds, and alerts ...............................................................................................................................................159Browser..............................................................................................................................................................................................................160How to: Browser .................................................................................................................................................................................................160Troubleshooting: Browser ..................................................................................................................................................................................171Calendar.............................................................................................................................................................................................................173How to: Calendar ................................................................................................................................................................................................173Troubleshooting: Calendar .................................................................................................................................................................................181Contacts..............................................................................................................................................................................................................183How to: Contacts................................................................................................................................................................................................183Troubleshooting: Contacts .................................................................................................................................................................................190Clock...................................................................................................................................................................................................................191How to: Clock .....................................................................................................................................................................................................191Troubleshooting: Clock .......................................................................................................................................................................................194Tasks and memos...............................................................................................................................................................................................195Create a task or memo .......................................................................................................................................................................................195Send a task or memo..........................................................................................................................................................................................195Change or delete a task or memo ......................................................................................................................................................................195Change the status of a task................................................................................................................................................................................195Hide completed tasks.........................................................................................................................................................................................196Show tasks in the calendar .................................................................................................................................................................................196 
						

							Synchronizing tasks and memos.........................................................................................................................................................................196About categories................................................................................................................................................................................................198Categorize a contact, task, or memo ..................................................................................................................................................................198Create a category for contacts, tasks, or memos ...............................................................................................................................................198Turn off the prompt that appears before you delete items ...............................................................................................................................199Typing.................................................................................................................................................................................................................200How to: Typing ...................................................................................................................................................................................................200Troubleshooting: Typing.....................................................................................................................................................................................205Keyboard............................................................................................................................................................................................................207How to: Keyboard ...............................................................................................................................................................................................207Troubleshooting: Keyboard ................................................................................................................................................................................208Language............................................................................................................................................................................................................209How to: Language ...............................................................................................................................................................................................209Troubleshooting: Language ................................................................................................................................................................................210Screen display.....................................................................................................................................................................................................211How to: Screen display .......................................................................................................................................................................................211Troubleshooting: Screen display ........................................................................................................................................................................214GPS technology...................................................................................................................................................................................................216How to: GPS technology.....................................................................................................................................................................................216Troubleshooting: GPS technology ......................................................................................................................................................................217Compass.............................................................................................................................................................................................................218How to: Compass................................................................................................................................................................................................218Troubleshooting: Compass .................................................................................................................................................................................219Maps...................................................................................................................................................................................................................220How to: Maps .....................................................................................................................................................................................................220Troubleshooting: Maps ......................................................................................................................................................................................224Applications........................................................................................................................................................................................................226How to: Applications ..........................................................................................................................................................................................226Troubleshooting: Applications ...........................................................................................................................................................................228BlackBerry Device Software...............................................................................................................................................................................233How to: BlackBerry Device Software ..................................................................................................................................................................233Troubleshooting: BlackBerry Device Software ...................................................................................................................................................236Manage Connections..........................................................................................................................................................................................237 
						

							Mobile network..................................................................................................................................................................................................237Wi-Fi technology ................................................................................................................................................................................................243Bluetooth technology .........................................................................................................................................................................................252How to: Bluetooth technology ...........................................................................................................................................................................252Troubleshooting: Bluetooth technology ............................................................................................................................................................258NFC technology..................................................................................................................................................................................................261How to: NFC technology .....................................................................................................................................................................................261Troubleshooting: NFC technology ......................................................................................................................................................................263Smart accessories...............................................................................................................................................................................................265About the Smart Accessories application ...........................................................................................................................................................265Set up a new dock..............................................................................................................................................................................................265Change a dock profile .........................................................................................................................................................................................265Delete a saved dock profile ................................................................................................................................................................................266Power and battery..............................................................................................................................................................................................267How to: Power and battery ................................................................................................................................................................................267Storage space and media cards ..........................................................................................................................................................................269How to: Storage space and media cards ............................................................................................................................................................269Tips: Storage space and media cards.................................................................................................................................................................272Troubleshooting: Storage space and media cards .............................................................................................................................................273Search.................................................................................................................................................................................................................274How to: Search ...................................................................................................................................................................................................274Troubleshooting: Search ....................................................................................................................................................................................277SIM card..............................................................................................................................................................................................................278How to: SIM card................................................................................................................................................................................................278Security...............................................................................................................................................................................................................281How to: Security .................................................................................................................................................................................................281Troubleshooting: Security ..................................................................................................................................................................................311Service books and diagnostic reports .................................................................................................................................................................313Accept, delete, or restore a service book ...........................................................................................................................................................313Run a diagnostic report......................................................................................................................................................................................313View, submit, or delete a diagnostic report .......................................................................................................................................................313Set a default recipient for diagnostic reports .....................................................................................................................................................314I can't run or submit a diagnostic report............................................................................................................................................................314Find your smartphone model number and version of the BlackBerry Device Software ....................................................................................314 
						

							Synchronization..................................................................................................................................................................................................315How to: Synchronization ....................................................................................................................................................................................315Troubleshooting: Synchronization .....................................................................................................................................................................318Accessibility options...........................................................................................................................................................................................320How to: Accessibility ..........................................................................................................................................................................................320Calculator...........................................................................................................................................................................................................325Use the calculator...............................................................................................................................................................................................325Convert a measurement .....................................................................................................................................................................................325Glossary..............................................................................................................................................................................................................326Legal notice ........................................................................................................................................................................................................331 
						

							Quick HelpGetting started: Your smartphone Find out about apps and indicators, and what the keys do on your BlackBerry® smartphone.
Your BlackBerry smartphone at a glance
New in this release This release includes a number of exciting new features and services, as well as some enhancements to existing features.
BlackBerry ID
A BlackBerry® ID gives you convenient access to multiple BlackBerry products and services. After you create a BlackBerry ID,
you can use a single email address and password to log in to any BlackBerry product that supports BlackBerry ID. With BlackBerry ID, you can manage apps that you downloaded from the BlackBerry App World™ storefront and keep apps youdownloaded when you switch smartphones. For more information, see  About the BlackBerry ID, 7.
Voice enabled search
Looking for something? You can now use your voice to search for help, contacts, documents, pictures, videos, and more on
your BlackBerry smartphone and on the Internet. For more information, see  Search for an item using voice enabled search,
274.
Home screen customization
User GuideQuick Help6 
						

							Customize the home screen even more by hiding panels you don't use regularly, and hiding icons in specific panels or all
panels. For more information, see  Show or hide a home screen panel, 16 and Show, hide, or find an application icon , 17.
Compass application Easily determine your direction in relation to the Earth's magnetic poles or to true north. You can also use the compass with location-based applications (such as the Maps application) to find directions based on coordinates. For more information, see Compass , 218.
NFC technology
NFC technology allows you to quickly exchange information between your smartphone and smart accessories, smart payment
terminals, smart access points, and smart tags. When you tap the NFC smart tag reader of your smartphone against a smart tag, you can see information such as web addresses, coupons, graphics, media files, and event details. For more information,see  NFC technology , 261.
Touch-free call answering
You don't need to use your hands to answer calls when you're using a Bluetooth® enabled headset or a regular headset! Now
you can set your smartphone to answer calls automatically after 5 seconds. For more information, see  Change how you answer
calls with a headset , 65.
Bluetooth enhancements
You can now send multiple pictures at once using Bluetooth technology. For details, see  Send a file, 109.
Conveniently send and receive a contact card (also called a vCard®) using Bluetooth technology, and save the received contact
card into your smartphone's contact list. For more information, see  Send and receive a contact card using Bluetooth
technology , 254.
Video enhancements
Record and play back video in HD (720 x 1280) format. For more information, see  Change the video size and format, 143.
Picture enhancements When you rotate JPEG and PNG pictures, the pictures are saved automatically in the rotated view.
Sort pictures from either newest to oldest, or oldest to newest. This lets you see a slide show in the order that pictures were
taken.
You can now view pictures in a slide show using transitions such a sliding, zooming, and panning. For more information, see
Change your slide show options , 150.
About the BlackBerry ID A BlackBerry® ID gives you convenient access to multiple BlackBerry products and services. After you create a BlackBerry ID,
you can use a single email address and password to log in to any BlackBerry product that supports BlackBerry ID. With BlackBerry ID, you can manage apps that you downloaded from the BlackBerry App World™ storefront and keep apps youdownloaded when you switch smartphones.
When you set up your BlackBerry smartphone, you might be required to create a BlackBerry ID. You can also create a
BlackBerry ID from within an app that uses BlackBerry ID, or by visiting  www.blackberry.com/blackberryid.User GuideQuick Help7 
						

							Some services and apps that support BlackBerry® ID require you to re-enter your login information after a certain amount oftime has passed if you are not actively using the app. You might also be required to re-enter your BlackBerry ID login
information if you change any of your BlackBerry ID information, if you delete all the data on your smartphone, or if you
update your BlackBerry® Device Software on your smartphone.
Related information
Create a BlackBerry ID, 226
Change your BlackBerry ID information, 226
Visit the Setup application The Setup application helps you learn about navigation and typing, change options to personalize your BlackBerry®smartphone, and set up network connections, such as Bluetooth® connections. You can also set up email addresses and social
networking accounts. The Setup application should appear automatically the first time that you turn on your smartphone.
1. If the Setup application does not appear automatically, on the Home screen or in a folder, click the  Setup icon.
2. Click a section to change options or to complete a short series of prompts that help you set the options.
Important keysKeys on the front of your BlackBerry® smartphoneTrackpad• Slide your finger to move around the screen. • Press (click) to select an item.
• Press and hold to open a pop-up menu.Menu• Open a menu.
• Select a highlighted menu item.
• Press and hold to switch applications quickly.Escape• Return to the previous screen.
• Close the menu.Send• Make a call.
• Answer a call.End/Power• End a call.
• Return to the home screen.
• Press and hold to turn on or turn off your BlackBerry smartphone.Keys on the top of your smartphoneLockLock or unlock the screen and keyboard.User GuideQuick Help8