Blackberry Os 7 User Guide
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Storage space and media cards How to: Storage space and media cards About media cards Depending on your BlackBerry® smartphone model, you can insert a microSD media card into your smartphone to take videosand increase the storage space that's available on your smartphone for storing media files such as songs, ring tones, videos, or pictures. For more information about inserting a media card into your smartphone, see the printed documentation that came with your smartphone. Supported media cards Your BlackBerry® smartphone supports media card sizes up to 32 GB. Only microSD media cards are supported. Turn on or turn off media card support When you turn off media card support, your BlackBerry® smartphone can't access the files that are on your media card. This might be useful if you want to make sure that your files are saved to your smartphone's built-in media storage rather than your media card. 1. On the home screen or in a folder, click the Options icon. 2. Click Device > Storage . 3. Select or clear the Media Card Support checkbox. 4. Press the key > Save. Back up smartphone data to your media card To perform this task you must have a media card inserted in your BlackBerry® smartphone. If your email account uses a BlackBerry® Enterprise Server, depending on the options that your administrator sets, you might not be able to perform this task. For more information, contact your administrator. CAUTION: If you perform this task, any existing data on your media card is deleted and replaced with your smartphone data. 1. On the home screen, click the Setup icon. 2. In the Setup section, click Device Switch > Using a Media Card > Save Data . • To back up smartphone data including email, select the Save emails option. • To back up smartphone data excluding email, select the Don't save emails option. 3. Click Continue . 4. To set a password for your data, in the Password field, enter a password. 5. In the Confirm field, re-enter the password. 6. Click Save. User GuideStorage space and media cards269
Related information Restore smartphone data from your media card, 270 Restore smartphone data from your media card If you have backed up your BlackBerry® smartphone data to your media card, you should be able to restore the data to your smartphone. 1. On the home screen, click the Setup icon. 2. In the Setup section, click Device Switch > Using a Media Card > Transfer Data > Continue . 3. In the Password field, enter the password you set when you backed up your smartphone data. 4. Click Enter. Related information Back up smartphone data to your media card, 269 View the amount of available storage space on your smartphone 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Storage . Related information The application storage on my smartphone is low, 273 View the amount of storage space used by media files 1. On the Home screen, click the Media icon. 2. Press the key > Memory Use . Repair files stored on your media card or on your smartphone CAUTION: If you run the repair feature on your BlackBerry® smartphone, your smartphone might delete files that have errors from your media card or on your smartphone. 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Storage . 3. Press the key > Repair . 4. Complete the instructions on the screen. If your media card is still not repaired after you run the repair feature, you might want to try formatting it. Related information My smartphone doesn't recognize my media card, 273 Format your media card or built-in media storage Depending on your BlackBerry® smartphone model, you might not be able to format your smartphone's built-in media storage. User GuideStorage space and media cards270
CAUTION: If you format your media card or built-in media storage, all of the data that's saved to your media card or built-in media storage is deleted. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue. 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Storage . 3. Press the key > Format . 4. Complete the instructions on the screen. About compression Compression is designed to reduce the size of your BlackBerry® smartphone data while maintaining the integrity of that data. When compression is turned on, your smartphone compresses all smartphone data, including messages, contacts, calendar entries, tasks, and memos. You should keep compression turned on. If both compression and encryption are turned on, your smartphone compresses smartphone data before encrypting it. About file encryption File encryption is designed to protect files that you store on your BlackBerry® smartphone and on a media card that can be inserted in your smartphone. You can encrypt the files on your smartphone and on your media card using an encryption key that your smartphone generates, your smartphone password, or both. If you encrypt the files using an encryption key that your smartphone generates, you can only access the files on your media card when the media card is inserted in your smartphone. If you encrypt the files using your smartphone password, you can access the files on your media card in any smartphone that you insert your media card into, as long as you know the password for the smartphone. Turn on encryption To encrypt data on your BlackBerry® smartphone, you must set a password for your smartphone. Depending on the amount of storage space available for storing files on your smartphone, you might not be able to encrypt files on your smartphone. 1. On the home screen or in a folder, click the Options icon. 2. Click Security > Encryption . 3. To encrypt data on your smartphone, in the Device Memory section, select the Encrypt checkbox. 4. To encrypt files that are stored on a media card and on your smartphone, in the Media Card section, select the Encrypt checkbox and do one of the following: • To encrypt files using an encryption key that your smartphone generates, change the Mode field to Device Key . • To encrypt files using your smartphone password, change the Mode field to Device Password . • To encrypt files using an encryption key and your smartphone password, change the Mode field to Device Password & Device Key . 5. To also encrypt media files such as pictures, songs, and videos, select the Include Media Files checkbox. User GuideStorage space and media cards271
6.Press the key > Save. To stop encrypting data on your smartphone, in the Device Memory section, clear the Encrypt checkbox. To stop encrypting files, in the Media Card section, clear the Encrypt checkbox. Tips: Storage space and media cards Tips: Freeing and conserving storage space Try to maintain at least 10 MB of available application storage on your BlackBerry® smartphone. If you find that your smartphone processes are unusually slow, try freeing storage space by deleting files that you don't need. Changing options for email, calendar entries, and media files might help you conserve storage space.Check how much free storage space you have.On the home screen or in a folder, click the Options icon. Click Device > Storage .Close any apps you're not using.In an app, press the key > Close or press the key until the home screen appears.Delete unneeded files.On the home screen or in a folder, click the Files icon. Find and highlight a file. Press the key > Delete . Delete browsing history and clear the cache.On the home screen, click the Browser icon. Press the key > Options . Go to the Clear Browsing Data section. Reduce the amount of time that your smartphone stores email messages and calendar entries.On the home screen, click the Messages icon or Calendar icon. Press the key > Options . Stop storing sent messages on your smartphone.On the home screen, click the Messages icon. Press the key > Options > Email Preferences . Receive only the first section of long email messages, and choose whether to download more.On the home screen, click the Messages icon. Press the key > Options > Message Display and Actions . Store files on a media card instead of the smartphone.Your BlackBerry smartphone supports media card sizes up to 32 GB. Only microSD media cards are supported.Reduce the size of pictures you take.On the home screen, click the Camera icon. Press the key > Options . Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue. User GuideStorage space and media cards272
Related information Copy, move, rename, or delete a file, 128 Receive only the first section of long email messages, 89 Change the size of pictures that you take, 146 View the amount of available storage space on your smartphone, 270 Set how long your smartphone stores messages, 78 Stop storing messages sent from your computer on your smartphone, 88 Stop storing messages sent from your smartphone on your computer, 89 Change how long your smartphone stores calendar entries, 179 Keep an application running in the background and switch to another application, 227 The application storage on my smartphone is low, 273 Troubleshooting: Storage space and media cards My smartphone doesn't recognize my media card Try the following actions: • Verify that your media card is inserted in your BlackBerry® smartphone correctly. For more information about inserting a media card into your smartphone, see the printed documentation that came with your smartphone. • In your media card options, verify that media card support is turned on. • In your media card options, if there's a message to format your media card, disconnect your smartphone from your computer. Format your media card.CAUTION: Formatting your media card will delete all the files from it. The application storage on my smartphone is low When the application storage available on your BlackBerry® smartphone is low, your smartphone displays a dialog box that lists applications and languages that you don't use frequently. You can delete applications and languages in this list. Try the following actions: • Verify that you have deleted old email messages or text messages, especially messages with attachments. • Verify that you have deleted contacts that are already in your organization's contact list. • Verify that you have deleted media files from your smartphone. • If you recently updated your BlackBerry® Device Software over the wireless network, verify that you have deleted the previous version of the BlackBerry Device Software. • Verify that you have cleared the browser cache. Related information View the amount of available storage space on your smartphone, 270 Tips: Freeing and conserving storage space, 27User GuideStorage space and media cards273
Search How to: Search Search for an item You can search for help, contacts, documents, files, memos, pictures, videos, and more on your BlackBerry® smartphone. You can choose to narrrow your search from an app. You can also choose to expand your search to the Internet. 1. On the Home screen, in the upper-right corner, click the search icon. 2. Type your search terms. To stop a search, press the key twice. Related information Change what happens when you type on the Home screen, 17 Search for an item using voice enabled search Voice enabled search might not be available in all languages. To complete this task, your BlackBerry® smartphone must be connected to the wireless network. 1. On the Home screen, in the upper-right corner, click the search icon. 2. Click the microphone icon. 3. Say your search terms. To stop a search, press the key twice. Set the types of items that are included in searches 1. On the Home screen or in a folder, click the Options icon. 2. Click Device > Search . 3. Specify the types of items that you want to include in searches. 4. Press the key > Save. Change the language for voice enabled search 1. On the Home screen or in a folder, click the Options icon. 2. Click Typing and Language > Language and Method . 3. Change the Voice Enabled Language field. 4. Press the key > Save. User GuideSearch274
Search for messagesYou can search for messages on your BlackBerry® smartphone. You might also be able to search for messages in the email application on your computer or in another associated email account if your email account uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. On the Home screen, click the Messages icon. • To search for messages based on the subject, highlight a message. Press the key > Search by > Subject . • To search for messages based on the sender, highlight a message. Press the key > Search by > Sender . • To perform an advanced search, press the key > Search by > Advanced . Specify the search criteria. To save the search criteria, press the key > Save. Click Search . • To search for messages using the criteria from your last advanced search, press the key > Search by > Advanced . Press the key > Last. Note: If you search for messages, your smartphone doesn't search attachments. To stop a search, press the key. Message search criteria FieldDescriptionSearch MessagesSpecify whether you search for messages that are on your BlackBerry® smartphone or for messages that are in an email application on your computer.NameSpecify one or more contacts or email addresses that your smartphone should search for in messages. To widen the search, you can also specify part of a name.Appears inChange the type of address field that your smartphone should search in for the name or email address.SubjectSpecify one or more words that your smartphone should search for in the subject of messages.MessageSpecify one or more words that your smartphone should search for in the body of messages.Include Encrypted MessagesSpecify whether your smartphone searches encrypted messages, plain text messages, and digitally signed messages.User GuideSearch275
FieldDescriptionServiceIf your smartphone is associated with more than one email address, change the email account that your smartphone should search in for messages. Not all email accounts support thisfeature.FolderChange the folder that your smartphone should search for messages in.ShowChange the status of messages that your smartphone should search for.TypeChange the type of messages that your smartphone should search for. Do more with your message search results 1. In the search results, highlight a message. 2. Press the key. • To view more available search results, click Get More Results. • To add the message that you highlighted to your message inbox, click Add. • To add all the messages from the search results to your message inbox, click Add All. • To delete the search results, click Delete Search. • To start a new search, click Search by. CAUTION: If you delete a message from the message search results, the message is also deleted from your message inbox or the email application on your computer. View, change, or delete a saved search 1. On the Home screen, click the Messages icon. 2. Press the key > Search by > Advanced . 3. Press the key. • To view a list of saved searches, click Recall. • To change a saved search, click Recall. Highlight a search. Press the key > Edit Search . Change the search criteria. Press the key > Save. • To delete a saved search, click Recall. Highlight a search. Press the key > Delete Search . Search for text in a message, in a file, or on a webpage To search for text in a presentation, you must view the presentation in text view or in text and slide view. User GuideSearch276
1. In a message, in a file, in an attachment, or on a webpage, press the key > Find or Find on Page . 2. Type the text. 3. Press the key on the keyboard. To search for the next instance of the text, press the key > Find Next or Find Next on Page . Search for a contact You can search for contacts in your contact list or, if your email account uses a BlackBerry® Enterprise Server, you might also be able to search for contacts in your organization's contact list. 1. On the home screen, click the Contacts icon. • To search for a contact in your contact list, type all or part of a contact's name. • To search for a contact in your organization's contact list, click Remote Lookup. Type all or part of a contact's name. Click OK. 2. Highlight a contact. 3. Press the key. • To view information for a contact, click View. • To add a contact from your organization's contact list to your contact list, click Add to Contacts. • To add all of the contacts from your organization's contact list to your contact list, click Add All to Contacts. • To view the next 20 matches in your organization's contact list, click Get More Results. • To narrow search results when a contact's name has multiple matches, highlight a contact's name. Click Resolve. • To delete the search results after you have searched your organization's contact list, click Delete Lookup. • To start a new search when you are searching your organization's contact list, click Lookup. Troubleshooting: Search I don't get any voice enabled search results Try one of the following: • Verify that your BlackBerry® smartphone has a strong connection to the wireless network. • Verify that the correct language is set for voice enabled search. Related information Check the status of network connections and services, 238 User GuideSearch277
SIM cardDepending on your wireless service provider and wireless network, your BlackBerry® smartphone might not use a SIM card. How to: SIM card Add a contact to your SIM card 1. In the contact list, press the key > SIM Phone Book . 2. Press the key > New. 3. Type the contact information. 4. Press the key > Save. Copy contacts from your SIM card to your contact list Depending on your wireless service provider and wireless network, this feature might not be supported. 1. In the contact list, press the key > SIM Phone Book . 2. Press the key > Copy All To Contacts . Note: If you try to copy a SIM card contact with a phone number that matches the phone number of a contact that already appears in your contact list, your BlackBerry® smartphone does not copy the SIM card contact. Related information Add a contact, 183 Copy a contact from your contact list to your SIM card 1. In the contact list, click a contact. 2. Highlight a phone number. 3. Press the key > Copy to SIM Phone Book . 4. Press the key > Save. Store SIM card contacts on your wireless service provider's contact backup server Depending on your wireless service provider and your wireless service plan, you might be able to store your contacts on yourwireless service provider's contact backup server. For more information, contact your wireless service provider. User GuideSIM card278